Trusted Agent profile · London

Hamptons London reviews

4.7

★★★★★ Excellent

237 reviews across 1 platform

3 Broadway Parade, London, N8 9DE

Hamptons's office in London, at 3 Broadway Parade, is rated 4.7 out of 5 across 237 reviews on 1 platform, including 237 Google reviews rated 4.7.

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4.7 / 5

237

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Marcelle is the sort of sales' negotiator who makes you want to buy from Greene and Co - I've never in my life had an estate agent understand how important it is to get to know their buyer. She seems genuinely interested in placing us in our ideal home. Although we have only viewed 2 properties with her so far, I ask for her by name as she knows what we're after. I favour viewings with Greene and Co above any other in London as a result of her care and attention and I would be thrilled if we were able to buy through Greene and Co.

Sue · 22 June 2016

5/5

Google

I recently bought a property through Greene and Co Crouch End and have to say, of several house/flat buying experiences, this has been by far my most positive. Every person I dealt with in the office was extremely helpful. Open, honest, professional and transparent from the initial viewing, to assisting with my solicitors due dil Q&A, to aligning the conveyancing and ultimately ensuring that despite problems [my solicitor losing my signed contract..another story] I got in the property on the date we agreed. Many thanks to Summer's team and also thanks to George for advice on the rental prospects of the property [though I decided to move in in the end]. A high bar, other agents could well take note.

Brian · 22 June 2016

5/5

Google

Renting is usually a hellish experience leaving you feeling hollowed out and abused by your estate agents. My experience with Green & Co has been refreshing different. Dealing with Sofia there has been very pleasant, all the ease and friendliness of dealing with a private landlord but with the efficiency and thoroughness of a large company. Truly a present experience, I would recommend this company to anyone and would certainly look to rent with them again in the future myself

Tom · 22 June 2016

5/5

Google

Olivia was exceptional in helping my niece and I find a super flat - she couldn't have done more - going that extra mile every step of the way. In addition she was friendly and professional offering great advice particularly as it was my first time renting a flat in the UK for 20 years and she was patient with my (most probably) obvious questions. The other members of the agency we dealt with briefly were also friendly and professional (notably Joshua). Thank you for helping us to find a lovely flat.

Anne-marie · 22 June 2016

5/5

Google

Our experience with Greene and Co’s Olivia Geisler has been the best experience we’ve ever had with an estate agent; Olivia was absolutely fantastic, friendly and knowledgeable, she showed us properties that were exactly what we were looking for. Throughout our property search, it really felt as if she went the extra mile - she only emailed us new properties which fitted our requirements exactly, and she always responded to emails quickly and warmly. In the end, she managed to find the perfect flat for us. Although, unfortunately, complications meant that we were unable to rent it, I would highly recommend Greene and Co to anyone looking to rent in Crouch End!

Emma · 22 June 2016

5/5

Google

George and his team at Greene and Co made letting out our flat a much more pleasant experience than we'd anticipated. George was knowledgeable and supportive in our initial meetings then extremely hands on and helpful once he's handed over to his team. Olivia and Josh were fantastic at presenting our flat to prospective tenants they understood that this was our home and we wanted to find the right people to take it on. Would 100% recommend Greene and Co to anyone renting out their property.

Nadine · 22 June 2016

5/5

Google

Sofia was extremely helpful and very pleasant to deal with throughout. After I had made contact with the office and she was signed to show me some rental options, she went to a lot of trouble to arrange a set of viewings at one time to accommodate me, and when I chose a place, facilitated the negotiation with the landlord quickly and successfully. She was very helpful and responded rapidly to emails and messages. She did go on holiday between the rental agreement being signed and my moving in, and the agency back-up system was not as effective as I'd have liked. This was not of course her fault. I would definitely approach her again if I need an estate agency service in Crouch End.

Stephen · 22 June 2016

5/5

Google

Both Nabil and Shakir were extremely helpful. Everything went smoothly and they are very efficient. They make you feel like a valued customer and are always happy to help. We're very happy with our new property and wouldn't hesitate to use Greene and Co again

F · 22 June 2018

Agent replied · 20 June 2024

Hi Felipe, thank you for your excellent 5 star review of Nabil and Shakir from our dedicated Greene & Co team in Crouch End. It is very pleasing to read that they made you feel like a valued customer and were always happy to help. Thank you for the recommendation. Best wishes, Emma.

5/5

Google

Syed helped us arrange a short notice short term let, which I’m not sure we would have been sorted in time otherwise. He was proactive, communicative and professional.

Sophie · 16 May 2025

Agent replied · 25 April 2025

Thank you for your kind words! Our team is always dedicated to providing top-notch service, even on short notice. We are glad Syed was able to assist you with your short term let and we hope to work with you again in the future. Kind regards, Lucy, Customer Relations.

5/5

Google

We were dealing with Olivia the last week looking for properties last week. We ended up going elsewhere but just wanted to say that Olivia was very helpful throughout, offering a lot of advice on the area and always replied quickly and was very accommodating with showing us properties later midweek to fit around our work schedule. I would have no hesitation in recommending Olivia if you are ever looking to move to the Crouch End area.

Martin · 22 June 2017

5/5

Google

After a bad experience with another estate agent Green & Co were a breath of fresh air. Fast, friendly and efficient. We completed today. Katie and James made the whole experience as seamless as possible. I would highly recommend using Green & Co.

Matthew · 22 June 2018

Agent replied · 20 June 2024

Thank you for taking the time to leave us this 5 star review, it is always great to see that the team were once again able to provide such fantastic service. Kind Regards.

4/5

Google

I used Greene and Co to purchase a flat. The estate agent (Jeremy) was friendly and helpful, and I didn't feel like I was getting a hard sell. Everything went smoothly and efficiently with the purchase.

Edward · 21 June 2020

Agent replied · 20 June 2024

Thank you for leaving us a review. We are delighted to receive your feedback and in particular are pleased to hear Jeremy was friendly and helpful throughout. If there is anything you feel we can improve on in the future to receive 5*s, please do let us know - customercare@hamptons-int.com

5/5

Google

After 6 months with an online agent, Greene & Co found us a Buyer within 3 days. I can't recommend James and the rest of the team enough. They were always professional and made the process as stress-free as possible.

Tdcauser · 22 June 2018

Agent replied · 20 June 2024

Thank you for leaving your 5 star review of the service you received from Greene & Co in Crouch End. It is brilliant to read that James and the team found you a buyer within 3 days and made the process as stress free as possible. Kind regards, Emma.

5/5

Google

It was definitely the right choice to make Greene & Co. our sole estate agent when we put our leasehold property up for sale. I would particularly like to thank Summer Preston and Ersin Mehmet for their determined effort to ensure the sale of our flat went through despite all the red tape we faced with our leaseholder. It was a long journey and we appreciate all their hard work.

Lorraine · 22 June 2017

5/5

Google

I have worked with George Sifonios for some time now and understand he has joined Greene & Co. He has let my properties for the last 5 years and has always been a pleasure to deal with, offering a personal and professional service at the same time. As soon as my properties come available again he will be my first point of call. I wish him well in his new venture.

Andy · 23 June 2015

5/5

Google

Antonio at Hamptons was so great to work with, he was very communicative and made the house sale process as seamless as possible.

S · 16 April 2025

Agent replied · 24 October 2024

Thank you for your review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Phenomenal work from Syed and Haiden - seamless, clear and pleasant communication throughout the rental process. Thank you so much.

Beatrice · 19 May 2025

Agent replied · 13 June 2025

Thank you for your kind words! It was a pleasure helping you with your rental needs. Syed and Haiden take pride in providing seamless and clear communication to our customers. We appreciate your feedback and look forward to working with you again in the future! Best wishes, Lucy, Hamptons Customer Care.

5/5

Google

Greene and Co have been a great help to me this year when I have needed advice on lets in the local area. George and Jaime who work in the office did everything they could to ensure I knew everything I needed to know about the local area. There was never any hesitation and it is nice to come across genuine people who are passionate about their job and customers.

Theo · 22 June 2016

5/5

Google

I’ve had such a easy, delightful and stress free experience using Hamptons, Crouch End to help me find a rental property in the area. Definitely ask for Isaac, he was extremely helpful, always on hand to answer any questions and highly diligent in his service!

Saum · 16 April 2024

Agent replied · 20 June 2024

Hi Saum! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

5/5

Google

Having used a couple of different agents in the area, it was Greene & Co who came through in the end and secured a good offer for my flat. The service was excellent - Summer has worked in the area for a few years and gives good insight and Marcelle was superb from attracting the buyers and managing the offer process in a very friendly and diligent manner.

Mark · 23 June 2015

1/5

Google

I have been looking around for a few months for a flat and have had really good experiences with other agents, but have had an awful experience with George from the Crouch end office. He didn’t call back when he said he would and was rude when I needed him to be a negotiator on the lease. I wouldn’t use Green and Co to the point where I paid another agency admin fees when Green and Co was offering no admin fees- just so I wouldn’t need to work with George.

Melissa · 22 June 2019

Agent replied · 20 June 2024

Thank you for taking the time to provide us with your feedback. We take customer service very seriously and are naturally disappointed to hear that our services have not met your expectations. Please do not hesitate to contact our Customer Care team on customercare@greene.co.uk should you wish to provide us with further details. Many thanks, Greene & Co.

5/5

Google

I've used G&Co for a number of years now, first as a Landlord in which they always found me good tenants and most recently when I decided to sell my flat. Katie and Summer at the Crouch End branch were brilliant at the top-end of the process, helping me secure a quality cash buyer in a sticky market. Cheryl then handed the sale process through some trying periods and her tenacity and professionalism throughout managed to get us through to Completion in one piece. Hand on heart, I don't work for G&Co, nor am I related to Katie, Summer or Cherl in anyway (!)... I'm just one satisfied client. Great job!

Mick · 22 June 2019

Agent replied · 20 June 2024

Thank you for taking the time to leave us a 5* review! We take great pride in our people and the high level of customer service they provide, so are delighted to hear you had such a positive experience with the Crouch End team and we will ensure that your kind words are passed on. Thank you for choosing to use Greene & Co.

5/5

Google

Great professional service from Thahmid Sultan who looks myself asa Landlord and my tenants with the upmost professionalism and service. Always responsive and quick to solve any potential issue, I feel very confident knowing that Thahmid is my property manager. Thank you for a great service and your positive can do attitude.

Camilla · 16 April 2022

1/5

Google

We have endured a living nightmare renting a managed property from Greene and Co since December 2016 (106A stapleton hall road). They let us move in to a flat that had a giant hole in the roof (in winter!!), none of the light bulbs working, a temperamental shower, a broken oven and our storage areas full of the previous tenants belongings. Without telling us. The ceiling has collapsed a further 2 times while we've been in the house. Every contractor they have sent round has done a terrible job and damaged the property and our personal belongings further, leaving us to clean up their mess. When asked why we weren't told before moving in that there was a hole in the roof, the property manager's answer was "it's not my fault" and "I've never been to the property so I didn't know". It took 3 months just to get them to remove the rubble from the roof that the contractors left all over our garden. Also 3 months to fix all the lightbulbs, and even then they were done to a poor standard. The previous tenants belongings are still in the house despite us asking endlessly to have them removed. The first property management person we dealt with was one of the rudest, most unprofessional and incompetent person I have ever dealt with. The second person has been better but she is obviously stumped by the fact that there is clearly a complete disregard for tenants within the company - it's all about money for them. The only compensation we've received was after months and months of fighting, we got our admin fees back. It's a total joke of a company, they don't seem to understand that a poor living situation can ruin someone's life. I feel so so bad for the next set of people who are going to live in this flat, because I imagine once again Greene & Co will say anything to get them to sign on the dotted line, without a care in the world for what will happen to them next. Now they're trying to say we're going to lose some of our deposit for painting a wall that was already like that when we moved in, and for damage to the property. What a joke. Do not rent with them, do not let them manage your property. Crooks.

Mirella · 22 June 2018

Agent replied · 20 June 2024

Thank you for your review below. It is unfortunate that your review is not favourable and the service you have received does not appear to be the high standard we usually deliver. Since your review, I understand there has been further clarification provided from your property manager regarding the deposit and the process associated. It is also unfortunate that you have had a few unlucky, repetitive maintenance issue. Should you need anything else please do not hesitate to contact your property manager and I will be in touch.

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