Hamptons London reviews

★★★★★ 5/5

Google

I had a fantastic experience with Temuri as my letting agent, while searching for a place to rent in London. As it was my first time going through the process in London, I was quite nervous, but he made everything feel so much easier and less overwhelming. Temuri was incredibly helpful, polite and always quick to respond to any questions I had. He took the time to clearly explain each step of the process in a calm and reassuring way, which really put me at ease. His professionalism and friendly approach made a huge difference. I’m very grateful for the excellent service he provided and would highly recommend him to anyone looking to rent.

Farah · 26 March 2026

★★★★★ 5/5

Google

I have recently let my flat out in North London with Hamptons and the process has been seamless thanks to Haiden Roeger - Senior Head of Lettings. She is exceptional at her job. Haiden's communication skills on all levels are outstanding and the professional yet friendly approach with which she operates is outstanding. Haiden takes the time to understand her clients' needs and delivers on this. She easily builds trust which made me feel fully supported throughout the entire process. Haiden has exceeded my high expectations and couldn't have impressed me more with the level of service and expertise she offers. If you are looking to let your property, I would not hesitate to recommend Haiden at Hamptons.

Daisy · 26 March 2026

★★★★★ 5/5

Google

We recently rented out our home through Hamptons and had a great experience. The whole team were great to work with and special thanks to Haiden who was extremely professional, proactive and efficient. They found excellent tenants for us and handled the entire process seamlessly allowing us to move away without worrying about our property, we really appreciated their management and clear guidance as first time landlords. Highly recommended to any landlord looking for reliable and efficient property management.

Jennifer · 16 January 2026

★★★★★ 5/5

Google

Thank you to Ben at Hamptons for your integrity, help, and support, not to mention the patience of a saint, throughout the entire process of buying a house. It’s a daunting thing to do, but Ben was always on hand to reassure and answer any questions we had, in addition to keeping everything and everyone on track in the most positive way! Couldn’t recommend him highly enough.

Esther · 16 March 2026

★★★★★ 5/5

Google

Haiden and Syed are the best! We can’t recommend them highly enough. They helped us with a complex move from the US and were there with us every step of the way, helping us navigate the Crouch End real estate market, understand our options in our price range, and ultimately find the perfect place for us and our two boys. They were kind, patient, and know all the ins-and-outs of the business. Whether you’re new to London or just looking to move down the block, we’d highly recommend Haiden and Syed.

Laurel · 12 November 2025

★★★★★ 5/5

Google

I recently was searching for a flat and met Syed, the agent responsible for the viewing. The other viewing agents were very curt and some to the extent of being dismissive. I was frustrated by the time I did the viewing with Hamptons, but the experience was quite pleasant and personalized. Syed was very accommodating to answer all my questions. He directed me to other persons within the agency who could assist and checked-in on the progress until I was able to get the keys. A very big thank you to Hamptons Estate and Letting Agents

Keisher · 16 April 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with Syed to secure our dream one bedroom flat, and I cannot recommend him highly enough. From our very first conversation, Syed impressed me with his kindness, professionalism, and genuine dedication to making the process as smooth and stress free as possible. He took the time to understand exactly what we were looking for, arranged multiple viewings to fit our schedule, and guided us through the referencing steps with clear, reassuring communication. On the day we moved in, Syed made sure everything was in place, handing over the keys and addressing any last minute questions. It’s rare to find such thoughtful, personalised support in the rental market, and Syed truly went above and beyond to ensure we felt comfortable and confident at every stage. In all my years of renting across different cities, I have never encountered this level of exceptional service. If you’re looking for a letting agent who is professional, reliable, and genuinely cares about your needs, look no further than Syed. Thank you for making our move a wonderful experience!

Mohamed · 11 April 2025

★★★★★ 5/5

Google

Syed was excellent in helping us find and get into our new home. He was attentive to our needs and was knowledgeable and informative during the walkthrough of the property. He was prompt in informing us about the process of procuring the tenancy and helped us every step of the way in moving in. Would highly recommend to anyone

Tom · 8 August 2025

★★★★★ 5/5

Google

Hamptons looked after both the letting and the sale of my property. They were exceptional in both regards! The service I received was way above and beyond what anyone could have expected. I had a very difficult ongoing situation with a tenant who refused to leave despite issuing successive Section 21 notices as I needed to sell the property. The help and support I received from Haiden in the lettings team was first class. She was incredibly helpful throughout, communicating with solicitors, bailiffs etc seeing the process right through to it's eventual conclusion at no extra cost to myself. I was extremely glad that I had taken out the management agreement with Hamptons when I originally let the flat. Likewise when it finally came to selling the property, Ben on the sales team could not have been more helpful. His communication was excellent and he was charming and helpful to deal with throughout. In addition, when dealing with Andrew in the office, he was always very happy to give sound advice and support and nothing was ever too much trouble. I would not hesitate to recommend Hamptons in Crouch End to anyone looking to buy, sell, rent or let a property. Thank you all so much for your help. I genuinely couldn't have done it without you. First Class!!!

Nick · 16 March 2026

★★★★★ 5/5

Google

All the staff at Hamptons Crouch End have been excellent. But I would like to shine the spotlight on Ben Wilkins who, when things got a little challenging, looked after us every step of the way! And made sure we had a successful move. Thanks again, Ben!

Rod · 13 October 2025

★★★★★ 5/5

Google

We have just purchased our property through Hamptons. Ben Wilkins was our contact person and he was really great and on top of it. Following up on progress on both sides (buyer and seller), and incredibly responsive.

Michel · 20 December 2025

★★★★★ 5/5

Google

Haiden has been a huge help to us, experienced, professional, patient, committed to getting the job done, and a great communicator, highly recommended, thanks a lot!

Michael · 16 February 2026

★★★★★ 5/5

Google

We advertised our flat through Hamptons Crouch End branch at the end of May. We had an offer very quickly and exchanged 35 days later! The speed of the conveyancing process was in no small part down to Katie Phillips, one of the sales consultants. Through her close contact with the buyer, we were alerted to any issues and concerns ensuring speedy resolution. In such an uncertain market, we found this key to the success of the sale. A big thank you to Andrew, Antonio and Jenny as well. We would highly recommend Hamptons to sell your property.

Laura · 16 April 2024

★★★★★ 5/5

Google

Hamptons have let our rental properties in Crouch End for many years and always provide an excellent service. Haiden and the team at Hamptons Crouch End go over and above to ensure the best possible tenants are secured and the whole process is positive, efficient and delivered professionally. We cannot recommend them highly enough.

James · 16 April 2025

★★★★★ 1/5

Google

SHOCKING experience with Hamptons Crouch End, TENANTS BEWARE! I had a mutual agreement with my landlord to end my tenancy early and vacate by 28th Feb, with both of us agreeing to split the estate agency fees (£500 each). I moved out on time, handed over keys, removed belongings, and had the flat professionally cleaned. Just hours later, I got a call from Haiden, the Lettings Manager at Hamptons Crouch End, saying the new tenant’s application had fallen through and I’d now be liable for rent until a new tenant was found, something never discussed beforehand. Frustrated, I left a 1-star review. Haiden called me not to resolve the issue, but to ask me to remove it, and during that call, said she had waived my £500 agency fee as a gesture. It became clear the priority was their online image, not resolving anything fairly. After 20 days, a new tenant was found, but I was told they couldn’t move in unless I paid off all 20 days’ rent. I sent Haiden a formal email asking where this was stated in law, she ignored it completely. Legal advice later confirmed this was untrue. The claim felt like a pressure tactic, and the overall handling of the situation had all the hallmarks of a scam-like approach. Then came the inventory report, listing a lifted floor tile and worktop staining. I was quoted over £2,000 by Hamptons and the landlord, despite the issues being extremely minor. After that, the landlord also demanded the full 20 days of rent. By this point, I had already moved out and handed over the keys, and from my perspective, that should have marked the end of the tenancy and any further costs, yet I was being pressured into paying for both rent and inflated repairs. I was then asked to join a video call with the landlords, during which we came to a new agreement: I would pay 10 days’ rent and cover the cost of the two minor repairs myself. While I still believe I was being more than reasonable, I agreed to this compromise for the sake of closure and immediately hired a construction company to carry out the work. Before the repairs began, I spoke to the building manager, who confirmed both issues were known building defects caused by underfloor heating and surface materials. These were already being resolved by the original developers at no cost. Even after all that, and with a written agreement in place, the landlord tried to reopen negotiations and demand more rent before releasing my deposit. By then, I had gathered all evidence, emails, contracts, photos, and call recordings, and made it clear I was prepared to take the matter to TDS. Only then did they finally back off, instead trying to guilt trip me, saying they were “out of pocket” for helping me move out early. This whole experience was exhausting, dishonest, and deeply unprofessional. Hamptons Crouch End showed poor communication, false legal information, inflated charges, and what felt like scam-adjacent tactics throughout. I had to fight at every step to avoid being taken advantage of. If you’re a tenant, be extremely cautious. Know your rights, keep everything in writing, and challenge anything that doesn’t feel right, because they will push limits if they think you won’t. AVOID HAMPTONS CROUCH END AT ALL COSTS!

Berkay · 12 April 2025

★★★★★ 5/5

Google

We recently moved into a flat in Crouch End and Hamptons have been responsive, thorough and actively communicative throughout the (very quick!) process. Ben has been exceptional and gone above and beyond in answering our questions and helping us sort everything so quickly. Couldn’t recommend enough!

Annie · 16 April 2025

★★★★★ 5/5

Google

We are really impressed with Hamptons! Ben was our estate agent and we couldn’t have asked for anything more. From the first viewing to completion, the service was to a really high standard. The whole purchasing process was very smooth and quick. Ben was great at communicating with us at every stage (reassuring for first time buyers!) and really knowledgable about the property and area. Would definitely recommend Ben and Hamptons. Thank you!!

Imogen · 22 March 2025

★★★★★ 5/5

Google

Recently signed a new tenancy with Hamptons, Ben was extremely helpful, very responsive to queries and efficient. All in all a smooth process where it was clear the team were on top of everything. Thank you!

Nerissa · 16 April 2025

★★★★★ 5/5

Google

Both Poppy and Haiden were both incredible to work with and made our move a breeze. Can highly recommend the Hamptons team in helping you with your next purchase or let.

Lauren · 16 April 2025

★★★★★ 5/5

Google

Working with several North London estate agents on the purchase of my next home, Hamptons were definitely the best to work with. Special shout out to Ben Wilkins for his hard work and professional approach. Ben was polite, knowledgeable, and very professional at all times. It was a refreshing change and he showed me some excellent properties. Pleasure doing business, thank you.

James · 16 April 2025

★★★★★ 5/5

Google

Just sold our house through Hamptons in Crouch End. Andrew and Antonio were great - full of calm and wise advice to get the right buyer and the right price.

Ben · 16 April 2025

★★★★★ 5/5

Google

Highly recommend the Hamptons to those who like to work with reliable agents who communicate well and promptly. Syed, Sharna and the rest of the team are extremely professional and I frankly cant recommend them enough. Wishing the team here all the best!

Ronisha · 16 March 2026

★★★★★ 5/5

Google

About a month ago I sold my flat through Greene & Co in Crouch End. I had previously put my flat on the market through another well-known national estate agency and it had been a complete waste of time - since they did very little to sell the flat. I had assumed that all estate agents were the same but the difference between that agency and Greene & Co was considerable. Greene & Co did a great job. All the staff worked very hard to market and sell my flat. However, three names stand out for special commendation. Lee Goodchild, Summer Preston and the absolutely marvellous Cheryl Brown. Lee went well beyond the call of duty to keep me informed on what was going on in relation to the sale. My son is autistic and so the viewings were a concern to me as he finds the disruption challenging. Summer managed the viewings sympathetically and competently. She was incredibly diligent and determined. When the first offer fell through, she worked tirelessly to find a new buyer and helped negotiate the right price that was acceptable to both sides. As for Cheryl, her work was exceptional, particularly during the period between offer and exchange. She liaised with solicitors on both sides giving me information that really helped. She always returned my calls even when I was pestering her and being a bit irrational about the sale. Solicitors can be very slow in relation to house passing on info, without Cheryl it is unlikely that the sale would have gone through. Her knowledge and her steadiness through the process was invaluable. Nowadays in a tough market, the job of selling a property does not end when an offer is made. It is to Greene & Co’s credit that they realise this and have somebody like Cheryl there to navigate through this period I have recently discovered that her job title is “sales progressor” - how apt. If I ever have to sell my property again, I would not consider selling with any agency that does not have someone with this brief. To be honest, wherever Cheryl is working I will go there.

Paul · 21 June 2020

★★★★★ 5/5

Google

Poppy and Haiden made our move as easy as can be. Great experience and will hopefully cross paths again in the future!

Alex · 16 April 2025