Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to thank Oliver Brooks for all is his help, diligent work and excellent service.
There are so many options in Clapham sifting through them to find the right one is incredibly difficult and time consuming, Oliver helped massively with this part of the process. He never pushed anything that I would not be satisfied with or totally convinced by.
Without Oliver, I highly doubt I would've got the place I have secured...he's someone I'd highly recommend to others and happily worth with again.PositiveResponsiveness, Quality, Professionalism
Tobi · 16 June 2022
★★★★★ 5/5
GoogleOliver Brooks was amazing from start to finish in our property search in what is a particularly challenging market right now to find a flat to let. He went above and beyond to help us get the property and this meant we were able to secure why were not in the country. We've had some very unprofessional estate agents who have wasted our time during our search but Oliver was very helpful, genuine and would highly reccomend to anyone looking for a property around Clapham.
Jake · 16 June 2022
★★★★★ 5/5
GoogleI have recently moved out of a house which I rented for 20 months . Hamptons were the landlord's agent and during the course of my tenancy I regularly dealt with Eloise in relation to maintenance and management issues and other queries. Eloise was also very helpful in the run-up to my vacating the property at the end of my tenancy and in dealing with the check-out inventory.
Eloise was always courteous, responsive and professional and was a pleasure to deal with.PositiveResponsiveness, Professionalism
Jonathan · 16 June 2022
★★★★★ 5/5
GoogleWe rented through Hamptons for 2 years and had Marta as our property manager throughout who was fantastic. While in the most part we avoided maintenance issues, whenever we had one Marta was a pleasure to deal with, she was always available by either phone or email and was subsequently very swift in arranging a solution to any of the problems we may have had. Marta always kept us informed with regular updates with progress on any work that was being done and was incredibly helpful in the move out process.PositiveResponsiveness
Nick · 16 June 2022
★★★★★ 5/5
GoogleHamptons Clapham have recently sold a couple of properties on my behalf and I've found them to really understand the market and their customers very well. On both occasions they found solid buyers in a difficult market. They are a polite, efficient and very good at what they do. Jess has been my main representative and has been excellent. Highly recommended.
Etta · 17 June 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. Customer service is very important to us and as a result it is wonderful to hear that the team had such a positive impact on your experience with us. It is particularly wonderful to hear that you feel the team are knowledgeable and professional, we look forward to sharing your feedback with the team. Thank you again!
★★★★★ 5/5
GoogleWe had Adam as our point of contact buying a 2 bedroom house. He was very professional, he helped us at every stage. What a pleasure to work with. Would highly recommend
David · 13 October 2025
Agent replied · 12 November 2025
Thank you for your kind words about Adam! We're thrilled to hear that he provided you with professional service and assistance throughout your home buying process. It was our pleasure to work with you and we greatly appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHamptons were very professional throughout the process of selling my house. The value, expectations on timing were set at the start and indeed came to pass so they really and understood the current market.
Cameron was excellent and kept us informed about the process throughout, with regular updates and help when required. A pleasant experience all round.
I sold a few houses now and this is the first time I feel I can genuinely recommend an agent !PositiveResponsiveness, Professionalism
John · 16 June 2022
★★★★★ 5/5
GoogleRecently started my tenancy under Hamptons. Oliver and the team made the process super easy and smooth. Cannot recommend enough!
Michael · 24 June 2024
Agent replied · 23 August 2024
Thank you for taking the time to leave us a review Michael. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleOur sale went through quickly and we had clear and realistic advice throughout. Millie was especially good at keeping things moving and excellent at keeping us informed and answering our questions. Thank you!
James · 20 August 2023
Agent replied · 15 June 2024
Thank you for your review James. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleFirst Class service. Ryan was very helpful. Zero stress, zero hassle & helped us find our perfect home. We dealt with many agents & looked at 100s of houses but Hamptons were fantastic throughout the whole process - from finding the house to completion & even now post moving in with help around keys/alarms etc. Would definitely use them again
James · 17 June 2018
Agent replied · 15 June 2024
Dear James, thank you for taking the time to leave this fantastic five star review. We hope you are enjoying your new home. I will pass on your kind words to Ryan and the entire team at Hamptons International in Clapham. Many Thanks.
★★★★★ 5/5
GoogleMany thanks to Jess and the team at Hamptons for helping me achieve the successful purchase of a wonderful home in Clapham - and for their tireless support and patience! They were always responsive and flexible - removing a lot of the the stress of moving home, in both a professional and friendly way - all greatly appreciated....
CJAG · 17 June 2019
Agent replied · 15 June 2024
Thank you for your review. Customer service is very important to us and we are thrilled to hear Jess and the team provided you with a 5* service. It is especially wonderful to hear you felt supported throughout the process and any queries were always responded to. We take great pride in our people and look forward to sharing your review the Clapham team. Thank you again!
★★★★★ 5/5
GoogleGreat hassle-free experience letting with Hamptons, Ollie was very accomodating and efficient with viewings and communication.
Marcus · 24 July 2024
Agent replied · 23 August 2024
Thank you for your review Marcus. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleAs a landlord, I would highly recommend working with Hamptons, but more specifically with Oliver. He is the reason why we are there. He has gone far beyond his duties to help us through a maze of issues, clarifying reports for us, and helping with check-in and check-outs. He has diligently supported us through the daunting process of getting the property ready for our next tenants. He worked through unexpected issues, and supported us. For landlords who are working full time, abroad, and do not have the time and resources to deal with this, look no further. Ask for Oliver to look after you. You will be in safe hands.
Sophie · 20 August 2023
Agent replied · 15 June 2024
Hi Sophie, we are delighted that you enlisted Hamptons Estate and Letting Agents Clapham and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleAnca has been incredibly helpful at all times, ensuring that we have been happy in our property since day.
Oliver · 16 May 2024
Agent replied · 15 June 2024
Hi Oliver! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 4/5
GoogleMillie was very helpful and patient in helping us with a recent purchase. Although there were some challenges during the process, she remained cheerful and positive. A big thank-you to Millie!!
Sonya · 20 August 2023
Agent replied · 15 June 2024
Hi Sonya! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleAnca Ciobanu has been very helpful over the two years she’s been liaising between myself and my landlord.
Veridiana · 16 May 2024
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review Veridiana. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleCameron and the team at Hamptons Clapham did an amazing job at getting us through completion. They were helpful beyond their remit, staying on course until the job was completed late into the evening, and were supportive and professional at all times. Cameron was very responsive and communicated with all parties continuously, so we were all kept fully up to date with developments. I cannot recommend Cameron, Christian and Will highly enough and absolutely recommend them as providing the very best customer service.PositiveResponsiveness, Professionalism
Caroline · 24 August 2021
★★★★★ 5/5
GoogleMyself and two others have recently rented through Oscar Jermyn at Hamptons in Clapham. Oscar was great at updating us on new and relevant properties which matched our criteria and we eventually rented something off-market thanks to Oscar's intiative and timely updates! Overall a very positive experience - would recommend to other renters!
Ben · 16 June 2020
Agent replied · 15 June 2024
Thank you for leaving us a review Ben, it is fantastic to hear Oscar had such a positive impact on your experience and we look forward to sharing your review with him, thank you again.
★★★★★ 5/5
GoogleOliver was super helpful in helping us find a flat, he also made the entire process very smooth :)
Tanay · 16 April 2024
Agent replied · 15 June 2024
Thank you for your wonderful review Tanay. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleI had the pleasant experience of working with Oliver Brooks from Hamptons, in securing my lease. He had effectively and diligently addressed my queries on letting an apartment in Clapham. He took the time to explain the entire process, current market situations and gave extra attention to my feedback, as it was my first let. He showed dedication throughout the entire process, and even helped pick up suggestions where additional follow-up was required. Glad I was able to secure an apartment with his advise and support.
Cashwinn · 16 June 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review Cashwinn. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 1/5
GoogleAfter three months who signed the contract with Hamptons, I noticed some issues with the head shower. I tried to contact with the agency by email but the first time no response. So, several times later, the office said the landlord is looking the best offer to repair your issue (17/09/2021).
Of course nothing at all. Early of December 2022 my only choice was to report them to my council because the smell from the mold in the bathroom was unbearable! So, few weeks later after the report came a plumber from the Hamptons supposed to check the situation in the bathroom and the plumber said the landlord has no idea for my request the last 7-8 months! The only reason who the office was lying all this time it was because they would to kick us out from the flat and then to increase the price and two months before my contract expires the Hamptons told me supposed the landlord isn’t willing to update the contract.
I’ll attached a few photos how was the situations in the bathroom and I’ll begging everyone who wants to cooperate with Hamptons to read my review first.
STAY AWAY ! ! !
Staither · 16 June 2023
Agent replied · 15 June 2024
Hi there Staither, your experience at Hamptons Estate and Letting Agents Clapham is paramount to us, please send your contact details to OmariQ@hamptons.co.uk so we can attend to this problem.
★★★★★ 1/5
GoogleI signed a lease with never seeing the property as I was moving from abroad. The posting indicated there was access to a garden - there was only one picture of a garden included within the photographs. I wrote in my contract that my offer is based on having access to the garden. When I moved in, it turns out I had access to a separate garden - essentially a mudpit. Hamptons response - I should have confirmed that the garden pictured is the garden I have access to. Should I confirm that the bedroom pictured is also the bedroom I have access to? Their posting was incredibly misleading and they have shown zero remorse in my dealings with them, particularly Oliver Brooks.
Daniel · 16 June 2021
★★★★★ 5/5
GoogleWe’ve had a number of Hamptons property managers over the years and have been most impressed with Samantha Hunt’s responsiveness to our needs. We had an electrical issue arise over the weekend when the main office was closed. Samantha attended to this issue first thing Monday morning and we had an electrician at the property by lunchtime the same day. Thanks Samantha!
Sian · 16 June 2023
★★★★★ 5/5
GoogleWe have recently bought a flat through Cameron Bell in the Clapham office of Hamptons. Cameron was excellent. He was calm,efficient and always responded promptly even working late in the evening. There were some tricky negotiations which Cameron handled very professionally. We highly recommend Cameron and the Hamptons team
Lisa · 16 June 2020
Agent replied · 15 June 2024
Thank you for your review. Customer service is very important to us and we are thrilled to receive such fantastic feedback about Cameron. In particular, your feedback that he was calm, efficient and worked hard on your behalf is wonderful to hear. We take great pride in our people look forward to sharing your review with the whole team, thank you again.
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