Hamptons reviews

★★★★★ 5/5

Google

I recently worked with Hamptons to find a new rental property, and the service was exceptional from start to finish. Finding the right home in such a competitive market can be incredibly daunting, but the team made the entire process feel seamless, especially Step, Joe and Salvo. A special thank you to Hamptons for their expertise. They were incredibly proactive, ensuring I was updated the moment suitable properties became available and handling the referencing and paperwork with total efficiency. Their communication was clear, professional, and, most importantly, honest.

Carlos · 16 March 2026

★★★★★ 5/5

Google

I recently reached out to Hamptons in order for them to help me find a rental property, the service was exceptional. They were able to provide me with a variety of properties in reference to what I wanted. As well as this they had a great deal of knowledge and any queries and concerns I had they were able to offer me answers and reassurance. The whole team was amazing but a special shout out to Lucy and Salvatore who ensured I had the best experience possible. Would definitely recommend.

Ellx · 16 March 2026

★★★★★ 5/5

Google

I reached to several agents to potentially let and manage my property and decided on Hamptons, and subsequently Salvatore and the team were fantastic and made the whole process as easy as possible for someone unfamiliar with the landlord obligations. I would highly recommend and would most certainly use them again, they are very professional and willing to go above and beyond to help clients.

Chris · 2 April 2026

★★★★★ 5/5

Google

I can't thank Joe enough for helping me find our new flat. He listened to exactly what we were after and made the whole process really smooth, which was very welcome as it's not easy to find anywhere at the moment. After showing us a few properties he found a great place for us and I'm delighted with it. Would definitely recommend Joe and his team!

Alice · 16 March 2026

★★★★★ 5/5

Google

Oliver recently found me an excellent set of new tenants in a very short space of time. His knowledge and understanding of the current lettings market is second to none, and he kept me well informed throughout the entire process. The whole experience was smooth, efficient and stress free. I would highly recommend Oliver to any landlord looking for a reliable & professional lettings service.

John · 16 March 2026

★★★★★ 5/5

Google

Oliver is absolutely 10/10. Couldn’t recommend him more. He has encyclopaedic knowledge of the local rental market and was genuinely heads and shoulders above every other agent we met. Straight to the point, honest, and incredibly efficient. After dealing with him, I wouldn’t want to work with anyone else and we’ll be back when it’s time for us to buy!

Jesse · 16 March 2026

★★★★★ 5/5

Google

Excellent service from beginning to end from the team at Hamptons Clapham. Responsiveness, attention to detail and professionalism all exceptional. Also a special mention to Lettings Consultant George Burnard who handled the viewings and offer process smoothly and professionally. A man of integrity and trust. A really positive experience throughout and I can't recommend them highly enough.

Anthony · 16 March 2026

★★★★★ 5/5

Google

A huge thank you to Joe for helping us secure our first purchase! From the first viewing, Joe was highly professional, knowledgable, and responsive, always taking the time to update us on where things were in the transaction. I would definitely recommend Joe and Hamptons from both a buyer and seller perspective!

Mark · 16 March 2026

★★★★★ 5/5

Google

Joe showed me five properties yesterday and was fantastic throughout. The process was smooth and well organised, and he clearly listened to what I was looking for - all the properties he showed me were a great match. I would definitely recommend Joe and Hamptons.

Amelia · 16 February 2026

★★★★★ 5/5

Google

I rented my property through Hamptons and had a fantastic experience with Joe and the team. The process was smooth from start to finish, communication was excellent, and I’m very happy with the tenants they secured. Highly recommend.

Amalie · 16 March 2026

★★★★★ 5/5

Google

A huge thank you and shout out to Joe and Sarah - exceptional customer service, going above and beyond to kindly support me when I was locked out of a Hamptons property. Thank you!

Kirstin · 14 April 2026

★★★★★ 5/5

Google

Georgina was a massive help during our flat purchase. From the moment we saw the flat, the communication was clear and quick. That carried through once the offer was accepted guiding us through the process, answering our questions, checking in and ensuring progress was made.

Harry · 19 December 2025

★★★★★ 5/5

Google

We couldn't have been in better hands for selling our home of twenty-four years in Clapham. Will and his team were faultless .. many thanks to Will, Adam and Sophie for the professionalism and friendly attitude. Best agents in Clapham Old Town (in our humble opinion)!

Gillian · 28 November 2025

★★★★★ 5/5

Google

Lucy and the team at Hamptons did a great job. Friend, fast and professional, they helped me successfully find a house to rent in Clapham and ensured a smooth and effective process throughout.

Julian · 16 March 2026

★★★★★ 5/5

Google

Had a viewing with Joe Latham today, I was 20 min late due to confusing where the viewing was. Joe was super patient which I really appreciated, and also took the time out of his evening to show me a second property. Appreciated him going above and beyond to help me find something to suit my requirements, thanks Joe

Balkiran · 12 July 2025

★★★★★ 5/5

Google

I have used Hamptons for a number of years and they have always been top notch - the best, ready to help with any issues that may come up. I'd like to thank Lucy Henderson, Lettings, for all her brilliant help with my recent letting. Lucy is efficient and supportive. She really knows her job! I'd also like to mention Steph who managed my rental brilliantly, along with Salvatore who gave me excellent advise on a busy Saturday. Overall highly recommended.

Lizzi · 10 October 2024

★★★★★ 1/5

Google

My experience with Hamptons has been very disappointing. Communication has been consistently poor. On several occasions I requested a callback but never received one, nor did I receive the follow-up emails that were discussed on the phone. Each time, I had to chase the team myself to get any update. One particular interaction was especially frustrating. An employee called me regarding an issue but was quite unfriendly and difficult to communicate with. When I asked for clarification and requested the information by email (as I had just moved in and was dealing with a safety concern in the kitchen), the conversation felt rushed and dismissive. I was told that the matter was not their responsibility because it was “supported by the landlord.” However, this was not how things were presented during the property viewing, and I believe the agency should take responsibility for assisting tenants when such issues arise. The safety concern itself was significant: the washing machine was connected via an extension cable placed on top of the gas hob, which understandably raised serious concerns for me. Additionally, on the day I was scheduled to collect my keys (a Saturday morning), the office did not open until around 10:10am despite the advertised opening hours. This caused unnecessary disruption, especially as I had delivery arrangements relying on access to the property. For a company of this size and reputation, I expected a much more reliable and professional service. Las but definitely not least, I was explicitly promised that the property would receive a deep clean before I moved in. Unfortunately, this was clearly not the case. The property did not appear to have been deep cleaned at all. Overall, the lack of communication, dismissive attitude, and poor reliability have made this a very frustrating experience.

Kevin · 16 March 2026

★★★★★ 5/5

Google

Adam Fielden and the team at Hamptons Clapham were excellent. I could not fault the service they provided for selling my property. The communication and service were superb. It resulted in a very stress free process. I would have no hesitation in recommending them.

Will · 28 November 2025

★★★★★ 5/5

Google

Adam and Sophie did a great job in getting our transaction closed. Sophie was excellent at stalking people when needed to get things done and keeping us informed where we were in our closing process. Adam did a good job selling our unique property and built a strong relationship with our buyer to keep things on track.

Keith · 10 June 2025

★★★★★ 5/5

Google

I have recently rented a property from Hamptons, and had a very positive experience. The lettings consultant Lucy has been on hand to help from us putting an offer in to even after we moved into the property. She has always gone above and …

L · 16 September 2025

★★★★★ 5/5

Google

Adam was extremely helpful he communicated well at all stages and he was contactable at all times. We would highly recommend Adam and the Hamptons team to sell your property.

Angela · 16 January 2026

★★★★★ 5/5

Google

Had a wonderful experience with Hamptons throughout the sale of my property. In particular my agent, Patrick Rolls was fantastic and kept me in the loop every stage of the way - I relied on his expertise a lot!

Louis · 22 October 2025

★★★★★ 5/5

Google

Great experience renting through Hamptons, Joe has been great at getting my property rented quickly and hassle free experience. Would highly recommend.

Claudia · 16 March 2026

★★★★★ 5/5

Google

I had a great experience with Lucy Henderson as my letting agent. She was incredibly helpful and supportive, especially when I needed to update the details of my lease during a tough time. Lucy went above and beyond to negotiate a fair agreement that suited my situation. She’s very prompt in her responses and clearly shows a lot of initiative in her work. Would definitely recommend her!

Julian · 4 November 2024