Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI bought as a first time buyer through Hamptons, working with Rory Bains. They were professional and on the ball. It wasn't the easiest of purchases and they managed difficult sellers expertly. There were/are a few hiccups post sale, but unlike other estate agents they have helped to follow up these queries. A breath of fresh air in the Estate Agent World! I couldn't recommend Rory enough, he was very good, friendly and went above and beyond 99% of estate agents. Thank you!!
Louise · 17 June 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. Customer service is very important to us and we are delighted to received such fantastic feedback about the team in Clapham. We take great pride in offering the best service possible and are thrilled to read that Rory had such a positive impact on your experience with us, he is a fantastic ambassador and we look forward to making him aware of your review. Congratulations on your first purchase and thank you again!
★★★★★ 5/5
GoogleI was looking for a property in London while I was still living abroad. Giuseppe Martellone helped me, even though I changed my mind about the location several times. He was extremely patient, had a lot of knowledge of the properties and was quick to answer my questions. He managed to find the perfect property in a very short time. I have moved location 7 times in the last ten years and this is by far my best experience with a property agent. I highly recommend Giuseppe!
Camila · 17 June 2019
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We take customer service very seriously and are thrilled to hear you had such a positive experience with Giuseppe and the team in Clapham. I hope you have settled well into your new home and would like to thank you again for leaving us a review.
★★★★★ 5/5
GoogleLauren from Hamptons, Clapham was fantastic at helping us find a solution after our end of tenancy clean was cancelled at the last minute. She ensured that a solution was found as quickly as possible and worked tirelessly to ensure our end of tenancy went as smoothly as possible. Would definitely recommend.
James · 19 September 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review James. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleGreat company.
I have worked with them recently. The moving process was smooth and clearly explained.
They have also worked proactively in terms of contacting contractors and sorting any house related issues shall they occur.
Ionut · 16 February 2026
Agent replied · 16 April 2026
Thank you for the positive review! We strive to make the moving process as smooth and stress-free as possible for our customers. It was a pleasure working with you and we will continue to be proactive in addressing any house-related issues. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOliver Brooks and Michael Lorusso were both so helpful in finding our house. We were trying to find a place while abroad so it was very difficult and they were so responsive and accommodating. Always quick to reply via WhatsApp and walked us through the complicated process of renting as a non-UK resident.
Dave · 16 June 2023
Agent replied · 15 June 2024
Hi Dave, thank you for your review. It is great to see that the team provided you with their standard exceptional service!
★★★★★ 5/5
GoogleAdam at Hamptons has been extremely helpful with our house search. He is very knowledgeable and proactive while taking our circumstances and wish list for a property into account. He also has provided invaluable advice on our house sale and purchase. Would definitely recommend his services.
Rachel · 15 October 2025
Agent replied · 12 November 2025
Thank you for your kind words and recommendation! We are delighted to hear that Adam has been such an asset during your house search and sale. Our team at Hamptons takes pride in providing knowledgeable and proactive service tailored to our clients' needs. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleOliver and Andrew were polite, efficient and responsive throughout, providing advice and being exceptionally quick to provide a selection of tenants from which we could choose. We have worked with Hamptons for a number of years and find them very good and helpful. On this occasion they have been outstanding.
Joanne · 16 June 2023
Agent replied · 15 June 2024
Thank you for your review joanne. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleA difficult sale in tough market conditions that took over 18 months from first listing to exchange. Things got moving when Adam Fielden took personal control and found a buyer.
Sarju · 16 February 2026
Agent replied · 16 April 2026
Thank you for your feedback! We understand that the sale may have been challenging, but we're glad that our team, particularly Adam Fielden, was able to make it happen for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe have been renting with Hamptons for just under a year. They are always so accommodating and super helpful. I previously rented with another local company who were terrible so it’s been a breath of fresh air this time round. Samantha is particularly helpful. Couldn’t recommend enough!
Anya · 16 June 2023
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review Anya. We are so pleased to know that the team provided you with a high level of service!
★★★★★ 5/5
GoogleThe sales team was amazing and went above and beyond to help me find exactly what I was looking for. Such a great experience.
Nicole · 16 March 2026
Agent replied · 16 April 2026
We are thrilled to hear that our sales team provided you with a remarkable experience! Their dedication to finding the perfect solution for our customers is what sets us apart. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWorking with Oliver at Hamptons Clapham Old Town was terrific. He really went the extra mile to ensure we found the best possible rental property. We can’t recommend him and Hamptons highly enough.
Jackie · 16 April 2024
Agent replied · 15 June 2024
Thank you for your wonderful review Jackie. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
GoogleThank you to Andrew Walker and his team for sorting out a new tenancy at speed during the festive period between Christmas and New Year. We’ve been Hamptons clients for more than a decade and have always found the Clapham branch to be responsive and professional.
E · 16 June 2023
Agent replied · 15 June 2024
Hi Edwin! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleThe lettings team has helped me finding the perfect property for my needs and they have been extremely helpful in the whole process
Thomas · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! Our team is dedicated to providing exceptional service and we are thrilled to have found you the perfect property. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleHamptons were a nightmare agency to be handled by as a tenant from the beginning of our contract through to their painfully slow and unfair process to retrieve our deposit back. They were slow to fix any problem with our property from …
Anthony · 16 September 2025
Agent replied · 12 November 2025
Thank you for leaving us a review, customer service is very important to us, and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate
★★★★★ 4/5
GoogleRenting with Hamptons has been a good experience. In particular Anca, our property manager, has always been quick to respond and always quick to get any issues we have resolved promptly!
Vaishali · 16 May 2024
Agent replied · 15 June 2024
Hi Vaishali, we are delighted that you enlisted Hamptons Estate and Letting Agents Clapham and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
Googlewe have rented an house trough them an amazing experience with hamptons, special thank to Marta Prodaniuk, she was excellent,she manage to help us in every situations.She is very kind, and she was always available over the phone or via email, we always had a quick response.She did her job with maximum efficiency ! I was very impressed with the service that her and Hamptons offered.
Giorgia · 16 June 2020
Agent replied · 15 June 2024
Thank you for leaving us a review. We are delighted to hear Marta has provided you with such an excellent service and are partially pleased to hear she was always available over the phone and offered you quick resolutions. Feedback of this nature is greatly appreciated and we look forward to making Marta and the team aware of your review. Thank you again.
★★★★★ 5/5
GoogleWe recently moved into a property managed by Hamptons. From viewing the property to moving in, Giuseppe made sure our move was as smooth as possible. He kept us up-to-date on the status of our offer and the subsequent paperwork, and always responded promptly to our questions/queries, taking the time to provide us with detailed and relevant information. Thank you Giuseppe and the Hamptons Clapham team!
Tara · 16 June 2020
Agent replied · 15 June 2024
Thank you for leaving us a review. Customer service is very important to us and as such, it is wonderful to hear Giuseppe has had such a positive impact on your experience with us. It is especially great to hear he kept you up to date throughout and provided you with detailed and useful information. We take great pride in our people and look forward to sharing your review with the whole team. Thank you again.
★★★★★ 5/5
GoogleHamptons have been a great ageny to rent with. Anca Ciobanu is very promt with ensuring our request are dealt with. We have had no issues and appreciate their professionalism
Lillie · 16 May 2024
Agent replied · 15 June 2024
Thank you for your review Lillie. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleWe had a great experience with Adam Fielden who helped us find our dream home and was very responsive and helpful throughout the process.
Rory · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind words! It makes us so happy to hear that you had a great experience with Adam. We strive to make the home search process as smooth and enjoyable as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLucy was excellent, very helpful and approachable. Any problems we had we’re sorted straight away and she went above and beyond to help us
Joe · 13 September 2025
★★★★★ 5/5
GoogleWe recently rented a flat through the Lettings team at Hamptons in Clapham. Shona has provided top quality, professional service throughout; from the very start when she stayed late despite us being late for our viewing right through to ensuring we had all the correct documents in a timely manner. The process was simple and easy to understand. I would highly recommend Shona and her team.
Jamie · 17 June 2018
Agent replied · 15 June 2024
Hi Jamie, thank you for taking the time to leave this fantastic five star review! It's great to see that the personal and straightforward approach taken by the team at Hamptons International made this an easy to understand experience for you. I will pass on your kind words to Shona and the entire team at Hamptons International Clapham. Many Thanks.
★★★★★ 5/5
GoogleMillie at Hampton was exceptional in our sales process. Millie went above and beyond in her support throughout. I would highly recommend Millie and Hampton to any friends and Family.
John · 17 January 2024
Agent replied · 15 June 2024
Thank you for your review John. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleSpeaking as a landlord Oli went above and beyond in his efforts to help me and incoming tenants, incredible commitment to service. Very impressed.
Bob · 16 May 2024
Agent replied · 15 June 2024
Thank you for the great feedback Bob. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Clapham was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleGiuseppe went above and beyond for us with our move to Clapham. Responding out of hours and being available to us seeminly 24/7. He also dealt with us in a professional yet extremely friendly manner. I would recommend anyone dealing with Hamptons to ask for Giuseppe and I know they will have as smooth an experience as we did.
Donncha · 16 June 2020
Agent replied · 15 June 2024
Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that Giuseppe had such a positive impact on your experience with us. It is especially great to hear he went above and beyond to assist you, resulting in a smooth transaction. We take great pride in our people and look forward to sharing this feedback with Giuseppe and the team. Thank you again.
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