Trusted Agent profile Β· London

Hamptons London reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

314 reviews across 1 platform

Unit 1, 20 Canada Square, Canary Wharf, London, E14 5NN

Hamptons's office in London, at Unit 1, is rated 4.7 out of 5 across 314 reviews on 1 platform, including 314 Google reviews rated 4.7.

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4.7 / 5

314

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Hamptons and Suzanna Everson did a brilliant job selling our home at Burrells Wharf. Suzanna had a total grasp of the development and the particulars of our flat. We were kept up to date every step of the way and she was calmly professional in all our dealings and took the stress out of a nerve wracking time. Superb.

Mark Β· 16 April 2025

Agent replied Β· 16 April 2026

Thank you for your kind words! It was a pleasure working with you and we are so glad we could alleviate the stress of selling your home. We take pride in providing top-notch service and are thrilled to hear you had a positive experience with Hamptons and Suzanna. Congrats on the successful sale! #HappyCustomers #ExpertAgents Best wishes, Lucy, Hamptons Customer Care.

5/5

Google

Suzanna Everson is such an amazing and patient sales agent at Hamptons. She was very prompt in her replies, relayed communication honestly and was extremely helpful along the way. I would not hesitate in concluding any sort of business with Hamptons, thanks to Suzie.

Shairaz Β· 25 September 2023

Agent replied Β· 21 June 2024

Thank you for your review Shairaz. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Reliable, efficient and professional is how I would describe Haw Kanaga Yu as my property manager at Hamptons. Very pleased with the excellent service provided.

Caroline Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

A faultless first-time buying process - special thanks to Ellie and Adam for their consistent hard work and professionalism. Understandably, there were some hurdles along the way but highly recommend Hamptons when providing advice/ guidance along this journey. I’ll certainly be returning to Hamptons in the future.

Deniz Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you for your wonderful review Deniz. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!

5/5

Google

Jack Levitt and Adam Wolfryd helped with my flat sale in East London. They were great to work with, very experienced, supportive and proactive in ensure the sales process went smoothly. I would fully recommend Jack and Adam to anyone looking to sell their property in London.

Omair Β· 22 June 2023

Agent replied Β· 21 June 2024

Thank you for the great feedback Omair. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Canary Wharf was exceptional. The team will be pleased to read your review!

5/5

Google

My flat was sold successfully in record time with Hamptons’ assistance. From the initial valuation, Jack has been very professional to share his market insights which are fully backed by market data. I have dealt with a number of estate agents but Jack certainly stands out. Thanks again Jack and the team for getting the deal closed.

Samantha Β· 22 June 2022

Agent replied Β· 21 June 2024

Thank you for your positive feedback of Hamptons Estate Agents Canary Wharf. We are so thrilled to hear how happy you are with the service the team provided!

5/5

Google

My experience with Ellie has been very positive. She is come across as very professional, responsive and a pleasure to communicate with. Although my purchase didn't work out due to personal change of plan, I would be happy to work with her again in the future.

C Β· 22 June 2023

Agent replied Β· 21 June 2024

Hi there, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.

5/5

Google

Suzanna Everson was very helpful. She was very responsive and was able to understand my need and expectation and tried to find the best match property for me. Highly recommended.

Linda Β· 7 June 2024

Agent replied Β· 21 June 2024

Thank you for your wonderful review Linda. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

Very professional and dedicated team, excellent communication, fast response in taking care of every issue, reliable and trustworthy. Thank you Suzanna, Eleanor, Adam and Rachel for your hard work and commitment! Highly recommended!

Maria Β· 23 March 2024

Agent replied Β· 21 June 2024

Thank you for your review Maria. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Adam and his team at Hamptons Estate Agents were very professional and I was extremely happy with their service. Certainly very good πŸ‘ value for the service you received and extremely competitive. I would recommend them and would use their services again

Richard Β· 26 August 2023

Agent replied Β· 21 June 2024

Thank you for your review Richard. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

I have had a positive experience with Hamptons. They are very responsive and Jotham helpfully arranged conveyancing and mortgage brokering for me through Hamptons’ recommended providers which has proved very useful.

Edward Β· 16 December 2025

Agent replied Β· 16 April 2026

Thank you for your review! We are thrilled to hear that you had a positive experience with us. Our team strives to provide top-notch service and we're so glad that Jotham was able to arrange conveyancing and mortgage brokering for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

our property manager charlie is always very responsive and keeps us updated whenever something has to be done. can recommend.

Diana Β· 16 March 2026

Agent replied Β· 16 April 2026

"Thank you for your kind words! Our team, especially Charlie, takes pride in providing exceptional service and ensuring your satisfaction. We appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have been in touch with Jack Levitt for our property search. Jack would clearly go an extra mile to understand your requirements and clear your doubts. He was able to arrange viewings at our preferred time and completely understood when we asked for a second viewing and also when we asked him many questions. He is very patient and friendly! Thanks Jack.

Sonali Β· 22 June 2020

Agent replied Β· 21 June 2024

Thank you for taking the time to leave us a review. We take customer service very seriously and are thrilled to hear Jack provided you with such an attentive service. It is especially wonderful to hear he took the time to listen to your needs and was patient and professional in his approach. We take great pride in our people and look forward to sharing your feedback with Jack and the team. Thank you again.

1/5

Google

I commuted for 40 min for a viewing yesterday only to be told when I arrived that the agent (Lucas) didn’t have the right keys. I said it was okay but was promised a video by end of day, as I needed to move quickly. I told the agent I really liked the property (on Pepper street to be specific) and that I was ready to put an offer and deposit the same day. No video received, no apologies and no responses. Next day when I followed up, he said he was off and not working. I have since signed a contract and moved on, but I feel bad for the landlord for putting his property in the hands of such an unprofessional agent.

Laila Β· 22 February 2024

Agent replied Β· 21 June 2024

Hi Laila, We apologise for any inconvenience caused. Please send us an e-mail on Customercare@hamptons.co.uk for us to investigate this matter and assist you accordingly.

5/5

Google

Very professional experience, my purchase went smoothly from the beginning till the end and Ellie was on top of everything liaising constantly with both sides. Very satisfied.

Kostas Β· 22 May 2024

Agent replied Β· 21 June 2024

Hi Kostas! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

5/5

Google

Adam and the team went above and beyond and are a credit to their company. I would have no hesitation in recommending them.

Simon Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you for taking the time to leave us a review Simon. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

I didn’t end up going for the apartment that Claire had shown but I just had to do a view as I had spoke to so many agents during this time and Claire was so efficient, so quick at responding to all my questions and arranging viewings. Great experience, Thankyou again

Tia Β· 22 June 2022

Agent replied Β· 21 June 2024

Hi Tia, Thank you for your positive feedback.

5/5

Google

Thank you to Eleanor for helping me to finalise my apartment sale. She was proactively messaging both sides for chase ups.

Wilson Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you for your wonderful review Wilson. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

I would really recommend Adam and Jack if you are looking to sell your property. They moved quickly when I initially enquired with them, they were open to negotiation, took a commercial approach to matters and never pressured me into anything (which I felt like other agents tried to do). They always kept me updated on viewings, status of matters and offers. There was an issue with the initial floor plan being incorrect but they quickly rectified the problem. They were also a great help once it got to the legals stage - they followed up with the buyer regularly, recommended great solicitors, and responded to my emails/calls very quickly. Would 100% recommend.PositiveResponsiveness, Quality, Professionalism

Maria Β· 25 August 2022

5/5

Google

I had a fantastic experience selling my flat with Hamptons. Andrew and Adam did an amazing job. They were highly professional, efficient and incredibly supportive. Their advice was spot-on at every stage and they managed the entire process smoothly. They made a potential stressful experience so much easier.

Aurore Β· 12 May 2025

Agent replied Β· 16 April 2026

Thank you for your kind words! We are thrilled to hear about your fantastic experience with Hamptons. Our team, led by Andrew and Adam, takes pride in providing top-notch service to our clients. We are proud to have made your selling process easier and stress-free. Thank you for choosing Hamptons! Kind regards, Lucy, Hamptons Customer Care.

5/5

Google

Suzanna was very knowledgable about the local market and was both friendly and professional on our viewings. Highly recommend Hamptons.

Matt Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you for taking the time to leave us a review Matt. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

We first met Jack when he visited our property. We wanted to sell immediately and buy something else. Jack took a lot of time to explain to us his approach and how he will be connected with us through the process. He mentioned he would be available on a Whatsapp group as well as give us feedback on property for us to make it most marketable. He arranged a photographer the next day and with his efforts the property was sold in less than 2 weeks! His constant feedback through viewings helped us elevate the property. Through the sale - he was constantly in touch - reminding us on all the things we need to do to hit the 30th June deadline. If it wasn't for his speedy sale - we wouldn't have managed to move to our beautiful property. Jack also has really good contacts and helped us hire excellent solicitors. Adam - was equally helpful in letting us speed up things and recommending last minute services for move out. Overall we are super pleased with Hamptons, especially Jack & Adam.

Tj Β· 22 June 2022

5/5

Google

We recently sold a flat in E14 through Jack. When Jack pitched the sale to us he promised - good service, clear communication and honesty all of which he delivered on. We flagged that we want to get the flat on the market ASAP and he was able to arrange for photographer, marketing materials and everything else in 2 days. We interviewed a number of estate agents who promised a higher valuation. Jack was mindful that we wanted to transact quickly and was able to price the house for sale - rather than keeping it on the market for a long time. I would definitely recommend Jack to anyone who is looking for an estate agent.PositiveQuality, Professionalism, Value

Ameya Β· 22 June 2022

5/5

Google

I moved to London some time back because of the job. I reached out to a lot of agencies including Hamptons. Claire Hewitt, at Hamptons helped me out in finding the right accommodation. She was really nice, understanding and easily approachable. There were no communication gaps and had a consistency in conversations clearly indicating her professionalism over the job. I really appreciate the effort and would like to thank her and Hamptons for finding me the right place. I have been enjoying living there ever since.

Sanchit Β· 22 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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