Hamptons London reviews

★★★★★ 5/5

Google

Hamptons are the managing agents for the flat I’m currently living in. I’m new to the country and don’t yet fully understand how all the processes work here, so reliable support really matters to me. I’ve been very impressed by the level of service they’ve provided so far.Within my first few months they have already helped with several things, including arranging an inspection of the electrical system in my flat. I also reported an issue with the refrigerator, and they promptly organised a brand‑new replacement. Unfortunately, the delivery company initially brought the wrong model, but Hamptons stepped in, coordinated with the delivery partner, and quickly arranged a swap for the correct appliance. I really appreciate their help, clear communication, and support so far. Special thanks to Charlie for her prompt action, professionalism, and clear communication throughout the whole process.”

Prashant · 19 March 2026

★★★★★ 4/5

Google

I would like to give a special mention to Andy, who was exceptional throughout our sale and purchase journey. He is a highly professional and experienced agent who provided correct advice on every technical question we had. Andy bridged the gap between all parties perfectly - even post-completion. He deserves a full 5 stars. The reason for the 4-star overall rating is due to a significant miscommunication regarding timelines. The initial conversations and sales memorandum indicated an exchange before Christmas, and we made nursery arrangements and payments for January based on that expectation. However, the process was later delayed because the buyer only wanted to exchange after Christmas, which resulted in us paying for two months of nursery unnecessarily and an extra month of mortgage on SVR. Furthermore, while I understand they are independent, the recommended solicitors (Taylor Rose) caused considerable stress and delays. They made technical errors regarding an old floor alteration - choosing to notify the management company rather than offering an indemnity policy - which led to weeks of waiting for retrospective consent. There were also internal communication failures between their teams that caused an initial two-week delay, despite us providing the LPE1 pack within days. In summary, Andy is a fantastic agent and a true credit to Hamptons, but the coordination of timelines and the quality of the recommended legal partners could be improved.

Tacal · 16 February 2026

★★★★★ 5/5

Google

I was able to view three flats with Jotham, and although I wasn’t able to move forward with any of them, it was a great experience working with him. He was very knowledgeable and answered all my questions about the apartments. Where he didn’t know the answer, he was honest about it and followed up promptly once he had the information. Jotham was also very understanding when I mixed up the dates for a viewing and needed to reschedule at the last minute. Overall, he was a fantastic estate agent, and I look forward to working with him again to find my future flat.

Tsola · 16 October 2025

★★★★★ 5/5

Google

We had a good experience during the process of renting a new flat. Claire made the whole process of finding a flat to rent really easy. She was quick to act, kept us well informed at every stage, and was always easy to get hold of when we had questions. Her friendly and approachable manner made everything feel stress-free. We really appreciated how smoothly everything was handled.

Nuno · 16 January 2026

★★★★★ 5/5

Google

I had an excellent experience selling my flat with Hamptons. From start to finish, the whole team were professional, friendly, and responsive. Andy, Adam and Suzanna were all great to deal with. A special mention must go to Andy, who was truly outstanding. He stayed on top of the process from beginning to end, chasing solicitors, keeping me regularly updated, and ensuring everything kept moving. There were a couple of instances where the buyer was told inaccurate information by solicitors and both times Andy promptly rectified the situation by keeping the buyer in the loop - I believe he was instrumental in the sale going through. They are true professionals and, in my opinion, the best at what they do. I would strongly recommend them!

Phoebe · 10 August 2025

★★★★★ 4/5

Google

A huge thank you to Haw for his professionalism and availability. Always responsive, attentive, and truly committed, he supports his clients from start to finish…and even beyond. He doesn’t just connect you with professionals; he makes sure everything is perfectly completed and that you are fully satisfied. Top-notch service!

Ngoma · 16 March 2026

★★★★★ 5/5

Google

Jotham was super helpful and knowledgeable about the properties he showed me. He really took the time to listen to what I wanted and gauged my feedback on viewings to refine his list of additional properties to show me. He would check in …

Martin · 15 April 2026

★★★★★ 5/5

Google

I just finished the purchase, and I’m so grateful for Ellie’s help! As a first-time buyer, I had a lot of worries, but Ellie made everything so much easier. She was super professional and efficient, always reaching out to answer my questions with patience, even when I asked the same thing multiple times (which I really appreciated…) Whenever there were issues with the seller, She was quick to step in and communicate to sort them out. And I think her dedication ensured that we were able to complete the deal smoothly and right on schedule. I highly recommend her and am deeply appreciative of everything she has done for us! Qian+Jen

Qian · 16 April 2025

★★★★★ 5/5

Google

As a first-time buyer, I cannot thank Hamptons enough for their exceptional service and support throughout the entire process. The experience can be particularly daunting and draining, especially when you are not local (as a foreigner), but the team at Hamptons made it manageable and even enjoyable. Special thanks to Suzanna especially, who guided me every step of the way. Her prompt communication, professionalism and guidance made the complex process of buying my first home smooth and stress-free. She was always available to answer my questions and provided regular updates and advice so I didn’t get lost along the way. Additionally, extra thanks to Adam for picking up my case while Suzanna was off, ensuring the process continued as planned so that I was able to complete entire process within 3 months! I highly recommend Hamptons and Suzanna to anyone looking to buy a home. Thank you for making my first home buying experience a memorable and positive one.

Yura · 16 April 2025

★★★★★ 5/5

Google

We had a lovely experience on our current puchase with Hamptons Special thanks to Suzanna for all help in the past few months.Her hard work helped us find our dream home, and we couldn’t be more grateful and excited about this milestone. We have to hand it to Suzanna, she is one of the most diligently communicative professionals we’ve ever worked with. She kept us updated at the drop of a hat, whenever we had concerns. We’re so grateful for the effort she put in to keeping us informed and confident while navigating this major milestone. Can’t thank her enough for actually helping us with moving our stuff too. It meant a lot to us. We would also like to thank Adam for all his help in Suzanna' absence.

Ravi · 16 April 2025

★★★★★ 5/5

Google

We recently completed a house purchase with Hamptons with Suzanna Everson as our Sales Consultant. The process overall went smoothly and the few complications we had were made simple all thanks to Suzanna! She helped us stay calm when things were uncertain and also gave us her unbiased advice so we could make the best decisions, making sure that it was a win-win situation for the seller and us. I honesty wish that everyone in the process of buying/selling property could have someone like her.

Thorsten · 16 April 2025

★★★★★ 5/5

Google

Andy has been a great help for my purchase. Always prompt and reliable. Also with very rich experience dealing with solicitors on both sides. When the seller and myself want to achieve a quick exchange he really helped follow diligently and made it possible. A great agent to have and would like to ask for his help for my next move when it happens.

Amon · 8 September 2025

★★★★★ 5/5

Google

Working with Gytis and the Hamptons team on renting my new home in London was an absolut pleasure and joy. In just a few days they have managed to complete everything so efficiently and stress-free for me as their client and provide for a smooth move-in. Gytis’s positive attitude made the entire experience seamless. Thank you, Gytis and the Hamptons team!

Snezana · 16 September 2025

★★★★★ 5/5

Google

I recently bought a flat and Adam was beyond helpful. He always answered my emails promptly, made sure to explain the steps along the way and most importantly, helped move the process along to the best of his ability. Would highly recommend Hamptons - I will be using their services in the future for sure!

Andres · 16 October 2025

★★★★★ 5/5

Google

Recently purchased a flat via Hamptons. Andrew was incredibly helpful in dealing with some unexpectedly long winded issues with the paperwork, I'm honestly not sure we would have got to completion without his patient assistance! Professional and efficient service all round.

Nicola · 16 February 2026

★★★★★ 5/5

Google

We weren't direct customers of Hamptons, but we bought a house where the seller was represented by Andrew Gartan in the CW office. The purchase itself took a while to push through, but Andrew was always responsive and quick to take action. I would be happy to have him represent us on a house sale.

Mark · 16 September 2025

★★★★★ 5/5

Google

I’ve come across Hamptons as an agency that let Westgate Apartments, which I was interested in and my agent Nicholas was absolutely brilliant, super responsive, helpful and just showing a lot of care and passion throughout the process! Even after I moved-in, he was still checking in on me even though I had a property manager as well (shoutout to Hanna!). Very happy with the service, 5/5 stars!

Hirad · 16 April 2025

★★★★★ 5/5

Google

Great professional service from Hamptons. We appointed them in December after having been with another agent for 10 months without many viewings or a successful buyer. From the moment we appointed them, the marketing was better and viewings were increased and constant. The communication from them was great and we have now completed on the sale, so a great big thank you to Hamptons and their team and we would thoroughly recommend them to any prospective seller.

Linda · 13 April 2026

★★★★★ 5/5

Google

I had a fantastic experience selling my flat with Adam and Suzanna. Their deep knowledge of the local market helped me secure the best deal quickly. Throughout the process, they are highly professional, responsive and always keep me posted, making the entire transaction smooth and stress-free. I highly recommend Adam and Suzanna to anyone looking to buy or sell property.

Otto · 11 June 2025

★★★★★ 5/5

Google

Absolutely amazing during the process of selling my house, very informative and able to give sound advice during the process, I would very much recommend Andrew to anyone selling there house in the area.

Oliver · 16 February 2026

★★★★★ 5/5

Google

Really good experience overall. Everyone was helpful and easy to deal with. Big shoutout to Haw (my property manager), always quick to reply, super professional, and got things sorted fast. Would definitely recommend！

Wei · 16 February 2026

★★★★★ 5/5

Google

Claire was an amazing help! She helped us to found our new home in a very short time! I want to highly recommend her and The Hamptons. All the process went quick and smooth. Once again, Thank You to Claire.

Giedrė · 16 December 2025

★★★★★ 5/5

Google

We've been renting a place for around 7 months now, with Hamptons being our Letting Agents. Our flat had a few niggles that took several weeks/months to address - but NOT due to lack of effort or trying from our property manager, Haw Kanaga Yu. He has communicated consistently, and has ensured that everything has been looked at, repaired, maintained and at the speed within his power. If this course maintains, I'd be very happy to continue dealing with Hamptons as our Letting Agents in future.

Matthew · 16 February 2026

★★★★★ 5/5

Google

We had a great experience working with Jotham and Adam from Hamptons throughout our home-buying process. From the very beginning, they were extremely helpful, professional, and responsive. They guided us through every step, answered all our questions clearly, and made sure everything progressed smoothly. Their knowledge and attention to detail gave us a lot of confidence during what can usually be a stressful process. We truly felt supported from start and would highly recommend them to anyone looking to buy a property.

Aras · 16 February 2026