Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy partner and I had a smooth move in to our new place thanks to the efficient and kind help from Haw our excellent property manager and Gytis the kind agent with whom we had guided us through the initial viewing process. Our landlord has also been so kind to facilitate any support for repairs within the property.
We couldn’t be happier with the support we’ve received so far and would highly recommend Hamptons to anyone looking to rent within East London.
Gavin · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled to know that Haw and Gytis provided you with excellent service and made your move-in process smooth. We always strive to provide the best support to our clients, and we're happy to hear that your landlord has been helpful as well. Thank you for recommending Hamptons to others, we truly appreciate it. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHaw was helpful in liaisoning housing repairs. He is professional, responsive and proactive throughout. Clear communication and efficient handling of issues, a pleasure to deal with.
Henry · 16 March 2026
Agent replied · 16 April 2026
Thank you for your amazing review! We are thrilled to hear about your positive experience with Haw and our housing repair services. Your satisfaction is always our top priority and we are happy to have been able to provide professional and efficient assistance. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleDespite a tough and long transaction, our Hamptons agent Andrew was central in pushing the seller and the solicitors to progress the sale. He was very helpful and available with rapid response times.
Carlo · 16 January 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are so glad that Andrew was able to assist in navigating the challenges of your transaction and provide helpful and timely support along the way. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI was dealing with James Langston on a potential purchase of a new build. James was absolutely excellent to work with, very prompt and helpful. If you are looking to a buy a new place through him then I highly recommend using Hamptons
Andrew · 16 October 2025
Agent replied · 16 April 2026
Thank you for your positive review! We are thrilled to hear that James provided excellent service and was helpful throughout your potential purchase. We highly recommend him to anyone looking to buy a new place through Hamptons. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAs a first time buyer the whole process was pretty intimidating and felt that it was me vs the world, but in these circumstances and having dealt with various other estate agents for other viewings - I can say for sure that the experience with Hamptons made the process a whole lot more approachable!
Ellie in particular was exceptional with communication and always willing to engage and answer questions for anything that came up during the journey. Her and Adam were pivotal in giving me the comfort and confidence to press ahead with the purchase by being open and transparent throughout and taking all my concerns seriously.
Varun · 22 May 2024
Agent replied · 21 June 2024
Thank you for your review Varun. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GooglePerfect service, 24/7 availability and great guidance regarding the market!
Special thanks to Haw for his endless efforts on his help with the management of the property
Umutcan · 16 February 2026
Agent replied · 16 April 2026
Thank you for your review Umutcan. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleSuzanna is attentive, competent and communicative. She took an active role ensuring the sale of my property got completed by the deadline, kept me informed throughout the process and provided excellent service from start to finish. I'm grateful for her support and efforts. Hamptons is the go to for property sales, they are very professional and reliable.
Elizabeth · 16 April 2025
Agent replied · 16 April 2026
Thank you for your review Elizabeth. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleHighly recommended.
I had the pleasure to be assisted by Suzy that since the very first moment showed her top class professionalism, strong real estate market knowledge and innate careness; thanks to Suzy I was able to finalize the completion phase in record time. During the whole process she was able to tackle detailed questions showing proactivity and great patience. Suzy continued to help me even during the post-sale.
Having dealt with many real estate agents, I can say that Suzy is an absolute top - notch.
Thanks for your great help.
Emiliano
Emiliano · 22 April 2024
Agent replied · 21 June 2024
Thank you for your review Emiliano. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleWe bought our first home in Mar 24. Buying a property could be a complex and lenghty process but luckily we met Eleanor Johnson.The whole process wasn't easy and there were moments of high stress but Eleanor was always there supporting us, explaining things very clearly and working hard after hours. Not only that she has the technical knowledge about what she does but she also has a very high level of patience and empathy, which is something that is lacking in this world we live in and particularly in this industry. Thank you Ellie for knowing when to listen and when to act. We hope we keep in touch.The best real estate agent we have ever dealt with.
Carlos · 22 April 2024
Agent replied · 21 June 2024
Hi there Carlos, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
★★★★★ 5/5
GoogleWe've used Hamptons for a number of years for lettings. We recently sold an apartment through them, with Andy as the main agent. The process was very straight forward and Andy was always on top of checking in with us, the buyer and both solicitors to get it over the line.
Leah · 16 May 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave us this tremendous 5* review and your kind words. Kind regards, Lucy, Hamptons Customer Care.
★★★★★ 3/5
GoogleMixed experience for us with our sale of a freehold house. Adam and his team were very professional at the start, promising a large open house and a full team attending and a full knowledge of buyers’ financial situation.
The open house day went okay but only a third of promised viewers turned up. Only one of Adam’s team members attended, and the viewings were rushed. The buyers weren’t even shown the parking space as there was no one else to let the next viewers in.
With most of the offers Adam couldn’t tell us what the financial situation was with the buyer.
We discussed completing before Christmas, but it took a long time to get an acceptable offer with only 6 weeks before Christmas. We notified Adam that it is too stressful to aim to complete before Christmas, so we would prefer to delay to January, which he promised to discuss with the buyers. Apparently the buyers also wanted to complete after Christmas as they were in no rush but Adam has not communicated those wishes to either of us. We only found out by chance when they came to have another look at the property.
Quite disappointed overall and found the whole experience stressful. Would not recommend.
Marina · 22 February 2024
Agent replied · 21 June 2024
Hi Marina, we sincerely apologise that this is what you experienced. This is not the standard Hamptons Estate Agents Canary Wharf sets. Please could you send us an email to Customercare@hamptons.co.uk, so we can get in contact with you. Thank you.
★★★★★ 5/5
GoogleI cannot thank Suzanna enough for all she’s done for us. She’s been absolutely brilliant organising the purchase of our new property. She was so efficient, always in touch and we completed in super quick time. Thank you doesn’t seem enough for all your hard work but THANK YOU so very much !!!!
Vanessa · 16 April 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! It was our pleasure to assist you with your property purchase and we are thrilled to hear that you had a smooth and efficient experience. Thank you for choosing us and we wish you all the best in your new property! Cheers to new beginnings! 🎉 Best wishes, Lucy, Hamptons Customer Care. …
★★★★★ 5/5
GoogleMy property manager, Haw is highly professional and responsive, always ensures issues are resolved efficiently and keeps tenants well-informed.
Emma · 16 March 2026
Agent replied · 16 April 2026
"Thank you for your kind words! Our team strives to provide excellent service and we're thrilled to hear that Haw has met your expectations. We appreciate your support and look forward to continuing to exceed your property management needs. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had great experience with Hamptons while buying apartment. I worked specifically with Suzanna. Everything was super smoothly from the first moment. Great timing, super fast, super helpful, immediate responses to all questions.
It was my first apartment in UK and i'm not UK local, so had zero knowledge before this deal. Suzanna has lead me from the beginning to end of the deal. Great job, and super positive experience.
Yuri · 25 July 2024
Agent replied · 24 August 2024
Thank you for your positive feedback of Hamptons Estate and Letting Agents Canary Wharf. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
★★★★★ 5/5
GoogleI have been a client of Hamptons since July 2017. They provide comprehensive tenant sourcing ,rental collection and management service for my apartment. I would say their service is superb and give my total
peace of mind. I would especially thank Hanna Hornstein, Senior Property Manager, for her professionalism . Hanna is intelligent , proactive and meticulous. It is very important for overseas property owner like me to have found such a good property management company .
Anna · 22 February 2024
Agent replied · 21 June 2024
Thank you for the great feedback Anna. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Canary Wharf was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleOur lettings agent Jake was really helpful with finding a cosy apartment for us to call home. He went above and beyond with his professionalism, understood our requirements perfectly and found us our home within days of contacting Hamptons.
Jake is a superstar!
Highly recommend Hamptons for your next home!
Kishen · 16 April 2025
Agent replied · 10 December 2024
Hi Kishen, we are delighted that you enlisted Hamptons Estate and Letting Agents Canary Wharf and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleMr. Charlie Fleetwood took charge of the property management work for my apartment temporarily because the original property manager is on leave for a month. He responded to an email of mine, unanswered all the while, sent to the original property manager a few weeks ago. He took care of the matter for me immediately. He is quick in responses, diligent in his work, thorough in answers, and professional in offering his opinion. He is good! My apartment has been under the management of Hamptons for over 10 years. How I wish everyone at Hamptons would discharge his/her duties like Charlie.
Clarence · 16 October 2025
Agent replied · 16 April 2026
"Thank you for your wonderful feedback on Charlie Fleetwood's management of your apartment. We are so glad he was able to provide you with quick, diligent, and professional service. We will make sure to share your kind words with Charlie and the rest of our team. We strive to consistently provide top-notch service to all of our clients, and we are grateful for your continued loyalty over the past 10 years. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a very positive experience working with Suzie (Suzanna Everson), who helped us purchase our new home. Suzie was quick to handle everything, which we really appreciated given we were on a tight timeline. She moved fast to get our offer accepted, she accommodated our surveyors and answered all of our questions, all the while keeping us up-to-date on the process. Communication was excellent and she was very reliable. We are very grateful for Suzie's help and we highly recommend her!
Cristina · 25 October 2023
Agent replied · 21 June 2024
Hi Cristina! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleMy sales agent from Hamptons was Andy. Because this was my first time buying, Andy was very thorough in explaining the process to me and made me feel at ease the entire time. I've heard that buying property is one of the most stressful things you can do, but with the help of Andy and Hamptons, It wasn't a very stressful process at all (we also used the solicitors recommended by Hamptons). I would wholeheartedly recommend Hamptons and Andy for all real estate matters.
Jack · 16 April 2025
★★★★★ 5/5
GoogleThank you for Ms Hanna Hornstein's professional service of taking care of my property in E16 area. For the past few years, Hanna has been helping us to manage the property through communicating with the block management company and tenants a lot. She is fully aware of all deadlines and able to anticipate potential hiccups, well identified them in advance so that solutions can be formed appropriately. I would like to express my deepest thanks for her support and feel confident to have Hanna and Hamptons continue to represent us. Appreciate Hamptons to have the right and professional staff. Sincere thanks.
Connie · 25 September 2023
Agent replied · 21 June 2024
Hi Connie, we are delighted that you enlisted Hamptons Estate Agents Canary Wharf and that the service you received was of exceptional standard. Thank you for your great review, we look forward to sharing it with the team!
★★★★★ 5/5
GoogleWe worked with Lucy, who was efficient, professional and responsive. She made our rental process seamless. Thank you Lucy
Alicia · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for your positive feedback! We are grateful to have Lucy on our team and are thrilled to hear that your rental process was seamless. Our goal is to provide efficient and professional service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFirst time buyers, Andy Gartan exceeded our expectations!
From start to finish, Andy made the buying process seamless. His guidance and incredible knowledge of the housing market is priceless.
PJ · 16 October 2025
Agent replied · 16 April 2026
Thank you for your kind words! We are thrilled to hear that Andy exceeded your expectations and made the buying process seamless. We pride ourselves on providing excellent customer service and are delighted to know that our knowledge of the housing market was able to help you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI highly recommend Eleanor Johnson to anyone seeking a professional and knowledgeable real estate agent. Her flexibility and proactive approach made the process seamless. She recommended us an excellent solicitor and broker, and her frequent follow-ups with them showcased her commitment. Eleanor effectively addressed all of our questions/concerns, providing clear answers and guidance. Working with her has been a truly pleasure - appreciate for the outstanding service and dedication you provided Ele!
Rachel · 22 February 2024
Agent replied · 21 June 2024
Thank you for your review Rachel. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleThe property I was purchasing with my partner was being sold through Hamptons. We had a tight deadline of two and half months to complete on the property and Hamptons went over and above to ensure that the completion occurred within the agreed timeframe. There was constant and responsive communication from the team. I could not praise Hamptons efforts enough, considering I have had some horrific experiences with other estate agents e.g. cubbit and west. I would recommend them to my friends and family.
Lathika · 22 June 2023
Agent replied · 21 June 2024
Thank you for your wonderful review lathika. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!
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