Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRecently purchased a flat, guided from start to end by Adam, and I must say he was fantastic! Kept up to date on the whole process, made sure to keep everything on track and was available to answer any questions/requests. By far the smoothest process I have had in buying/selling and would highly recommend.
Jules · 16 December 2025
Agent replied · 16 April 2026
Thank you so much for your review! It was our pleasure assisting you in your recent flat purchase. We're thrilled to hear Adam provided excellent service and made the process smooth for you. We value your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBought our new home through Ellie at Hamptons. Very clear communication, really responsive to messages and always helpful. Gave us a lot of advice in the early stages of looking and generally a pleasure to work with. Also worked hard to coordinate brokers/solicitors and us/sellers to move things along efficiently. Thanks Ellie for all your help! If we ever come to sell we'll start here.
Dom · 22 June 2023
Agent replied · 21 June 2024
Hi Dom! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleThanks to Ben Constantinou for helping me find a great flat in London. I moved to the UK from Chicago, and it's really tough when you're navigating the UK rental market for the first time. I ended up with a great flat in East London in a new building. Ben explained the process every step of the way. Move-in day was easy and straightforward, and I even got a welcome package. Thanks again, Ben!
Morgan · 22 June 2022
Agent replied · 21 June 2024
Thank you for your positive feedback of Hamptons Estate Agents Canary Wharf. We are so thrilled to hear how happy you are with the service the team provided!
★★★★★ 5/5
GoogleWe had recently sold our property which led by Adam Wolfryd, Suzanna Everson and Andrew Gartan. They were very professional, responsive, and knowledgeable about the local market. They guided us through every step of the process and made everything smooth. Highly recommended for anyone looking to buy or sell their home.
Henry · 16 December 2025
Agent replied · 16 April 2026
Thank you for choosing our team to assist you with the sale of your property! We are thrilled to hear that Adam, Suzanna, and Andrew provided you with a professional, responsive, and knowledgeable experience. It's our goal to make every process as smooth as possible. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI'd like to specifically call out Hanna Hornstein. Hanna has been a great property manager from Hamptons & always proactively made sure that I was on time with all the utilities. Thanks to Hanna, I had a very smooth move in and move out experience with Hamptons.
Best wishes to the team at Hamptons and special kudos to Hanna :))
Vishal · 22 June 2023
Agent replied · 21 June 2024
Thank you for your positive feedback of Hamptons Estate Agents Canary Wharf. We are so thrilled to hear how happy you are with the service the team provided!
★★★★★ 5/5
GoogleI had an great experience working with Andy. He was incredibly helpful and always took the time to answer all my questions, making the process so much easier. His communication was clear and consistent, ensuring I was well-informed at every stage. Most importantly, I truly felt they had my best interests at heart when purchasing my home. I highly recommend them to anyone looking for a trustworthy and dedicated estate agent!
Aishwarya · 16 April 2025
Agent replied · 16 April 2026
Thank you for your kind words! We strive to provide exceptional service to all of our clients and we are thrilled to hear that Andy exceeded your expectations. We appreciate your recommendation. Kind regards, Lucy, Hampton Customer Care.
★★★★★ 5/5
GoogleWe have recently completed the sale of our East London flat working with the Hamptons Team. Adam and Suzzie were extremely supportive and communicative throughout the whole processes from arranging marketing, viewings, managing offers and the legal process. I would certainly work with them again on another property transactions.
Aaron · 22 February 2024
Agent replied · 21 June 2024
Thank you for the great feedback Aaron. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Canary Wharf was exceptional. The team will be pleased to read your review!
★★★★★ 5/5
GoogleMany thanks to Charlie, Jake and Laura from Hamptons for promptly helping out throughout my tenancy period, they have been very kind
Prajval · 16 April 2025
Agent replied · 8 November 2024
Thank you for your review Prajval. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleAdam and the team were extremely professional and knowledgeable about the market in our dealings with Hamptons. I would happily recommend.
Nigel · 25 April 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Hamptons Customer Care.
★★★★★ 5/5
GoogleAdam, Suzanna and the team at Hamptons were really great with our tricky sale. Lots of rogue paperwork to find from leaseholders and their expert experience meant we could get on top of it quickly and chase the right people. They were very responsive and would highly recommend them. Thanks again!
Georgia · 24 November 2023
Agent replied · 21 June 2024
Thank you for your review Georgia. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 1/5
GoogleThere was a property I wanted to view listed through the website. Had to call back twice to arrange a viewing (I understand it may have been a busy time, but I’ve never had to follow up with agents just to ask for a viewing). Availability was quite restrictive, but I wanted to see it ASAP, so I went during the workday. I texted the agent to let him know when I arrived for the viewing, and received an email (not call or text) exactly one minute before the scheduled viewing to say they cancelled it because the tenant won’t let us in.
1) I don’t understand how you wouldn’t know until one minute before a viewing that you can’t get in. Even if that were the case, surely the agent would be at the property by then and tell me in person, or at least call.
2) The property was advertised as brand new and ready to move in, so how could there even be a tenant? All the pictures also showed an empty flat, so I can only assume they were quite outdated. Unsure what the reality would have been if I had seen the flat.
Unlike what the response below says, I replied back asking for another viewing and the agent never replied. Not worth more hassle for what are apparently falsely-advertised properties.
Emily · 23 June 2019
Agent replied · 21 June 2024
Thank you for leaving us a review. We take customer service very seriously and are naturally saddened to receive your review. I can you see were booked in to view a property with us but due to the Tenant in situ changing their plans, access was no longer granted and your viewing was cancelled. I understand this is frustrating and we are disappointed to have cancelled due to issues outside of our control but I understand the team have apologised and would be more than happy to re-arrange. We always aim to provide the best service possible and I do hope you will allow us assist further but if not, we wish you the very best of luck with your continued search.
★★★★★ 5/5
GoogleI bought a flat recently where Suzanna represented a seller. We have always been in touch (which is extremely important for me), Suzanna prioritized the process and was pushing from all side to make sure we can complete the transaction ASAP. I highly recommend if you want your sale to be prioritised among all stakeholders.
Lizaveta · 2 September 2025
Agent replied · 9 September 2025
Thank you so much for your kind words! It was a pleasure representing you as the seller and making sure everything went smoothly. Communication and efficiency are top priorities for us, and we're thrilled to hear that you had a positive experience. Thank you for your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a great experience with Claire when looking for a new flat, who was amazing with helping us get the property we wanted. She was very quick to move things along, with clear communication which made the process super simple and straightforward. Responsive, friendly and approachable.
Ahmed · 16 November 2025
Agent replied · 16 April 2026
Thank you for your kind words! We are so glad that Claire was able to make your experience easy and stress-free. Our team strives to provide excellent service and we're thrilled she could help you find your dream flat. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe get an excellent service from our Property Manager Charlie Fleetwood. We have been dealing with her for a number of years and very much appreciate her support and good work.
🙏🏼 …
Arvinder · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind words! We are so grateful to have Charlie on our team, providing exceptional service and support to our clients like you. We will make sure to pass along your appreciation to her. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe team at Hamptons, and especially Ellie have been fantastic whilst I was searching for and buying my first home. Ellie was always on hand to help move things forward and find solutions that worked for all - which really helped push everything forward. Thank you!
Frank · 23 January 2024
Agent replied · 21 June 2024
Hi Frank! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
★★★★★ 5/5
GoogleSuzie has been my point of contact at Hamptons. She is on top of the recent government reforms and always happy to give advice when needed. A breath of fresh air when dealing with estate agents.
Rob · 25 July 2024
Agent replied · 24 August 2024
Thank you for your review Rob. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleWe worked with Adam and Eleanor at Hamptons to successfully sell our flat in the canary wharf area. We approached multiple agents in the area, Hamptons were the only ones who shared our belief on a fair valuation in canary wharf and helped us sell the property for a great price. Highly recommend.
Rikin · 22 June 2023
Agent replied · 21 June 2024
Thank you for your review Rikin. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
★★★★★ 5/5
GoogleI have been helped by Jack Levitt, he is just fantastic and demonstrates the highest quality of professionism. Even though the property I was looking at with him did not go throigh, he was still trying to help the best he can in every aspects (even on matters with no direct interest to him). Jack is a professional you can trust and rely on - very very rare in big property agents nowadays.
C · 22 June 2020
Agent replied · 21 June 2024
Thank you for leaving us a review. We are delighted to receive such fantastic feedback about Jack and look forward to sharing your review with him. Thank you again.
★★★★★ 5/5
GoogleI had a fantastic experience with this agency in particular with Gytis. He was so attentive, very responsive and helped us find the right place for us. Thank you!
Salma · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your kind words! We strive to provide exceptional service and it means a lot to hear that you had a fantastic experience with our agency and specifically with Gytis. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleJack and Dan were absolutely amazing! We interacted more frequently with Jack, and he was always available, responsive, patient (had to explain things to me a couple of times as it was my first time selling a property in the UK). He was diligent and a phenomenal mediator for us and the buyer. Great guy, who doesn't make up stories just to get his commission. Were were very impressed by his service.
Guga · 22 June 2020
Agent replied · 21 June 2024
Thank you for leaving us a review. We are delighted to receive such fantastic feedback about Jack and are especially pleased to hear he had such a positive impact on your sale during negotiations. Feedback is very important to us and we look forward to making Jack and Dan aware of your review.
★★★★★ 5/5
GoogleGreat experience working with Charlie from the property management team. Charlie provided great support and guidance for required next steps and actions needed for my property, and actions were taken swiftly.
Raj · 16 February 2026
Agent replied · 16 April 2026
Thank you so much for the positive review! We are thrilled to hear that Charlie provided excellent support and guidance for your property. We take pride in our swift actions and are happy to have been able to assist you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleEllie was very helpful getting us through our first time buying process. Always quick to answer questions, communicated clearly and even took time out to witness our signings. Would highly recommend!
Seán · 25 July 2024
Agent replied · 24 August 2024
Hi there Seán, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.
★★★★★ 5/5
GoogleWe completed on our property just yesterday and Jack Levitt was excellent. We had another property fall through (with different agents) a few months earlier, so as first time buyers this made us a bit more cautious/nervous. However, Jack was always quick to respond to any concerns we had and made the whole process very smooth. We would definitely recommend Hamptons and will even consider using Jack when we eventually come to sell (though that is probably a few years away!)
Robbie · 22 June 2023
★★★★★ 5/5
GoogleGreat service. I can recommend Suzanna. She is helpful and reliable
Róża · 16 April 2025
Agent replied · 25 October 2024
Thank you for the great feedback Róża. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate and Letting Agents Canary Wharf was exceptional. The team will be pleased to read your review!
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