Trusted Agent profile · London
★★★★★
1,960 reviews across 2 platforms
17 Clapham Common South Side, London, SW4 7AB
Part of haart, see every office.
haart's office in London, at 17 Clapham Common South Side, is rated 3.7 out of 5 across 1,960 reviews on two platforms, including 432 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotVERY SPEEDY AND EFFICIENT
Shane handled putting my house on the market extremely well.Got to a sale agreed situation very quickly, and Camilla has now looked after everything very well indeed.Would highly recommend
Hi,Thank you for taking the time to leave us a great review about your experience with us!
1/5
TrustpilotDo not use they are ignorant and when…
Do not use they are ignorant and when you ask why the response is we will get to you when we can 1 thing that realy gets my goat is sarcasim
Hi Stephen, I am sorry that you have had this experience. I cannot find your details on our system, please can you please email me, jamie.neale@haart.co.uk or call 01803 200183 so that I can discuss your requirements moving forward. Thank you - Jamie Neale - haart of Torbay
1/5
TrustpilotHaart property management look after my…
Haart property management look after my property , but god help you if you have a problem nobody answers the phone or replies to emails and I pay for this bad service 🤬
5/5
TrustpilotIt was really helpful having a…
It was really helpful having a conversation with Davon regarding my house hunt. Thank you so much.
Hi,Thank you for taking the time to leave us a great review about your experience with haart Leytonstone!
4/5
TrustpilotI spoke with kayden which was helpful…
I spoke with kayden which was helpful and very kind helping me with my issue and giving me good advice
Thank you for leaving a positive review for Kaeden. Please get in touch should you need anything from us in the future. Thanks, Property Management
5/5
TrustpilotMy initial conclusion to hart…
My initial conclusion to hart introduction by sartu was an incredible experience. She was helpful
Hi,Thank you for taking the time to leave us a great review about your experience with us!
5/5
TrustpilotLillie-May you are awesome
Lillie-May you are awesome, great communication looking forward to sealing the deal and have a nice home with my family..
Thank you for your five star review, Regards, haart Lettings Wolverhampton
5/5
TrustpilotHouse
Found Natalie to be very helpful, on top of things, sorted out my tenant rent issue immediately!I have also always found Ashu Priya to be very help with dealing with my issues, very kind & considerate!Thank you 😊
Dear Zamir Akram, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. We hope to see you soon!
5/5
GoogleMaitane and Serkan have been fantastic throughout the letting process. Would definitely recommend haart Clapham Common Branch.
Hi Adam, Thank you for writing a 5* review, we really appreciate it. We're thrilled to hear you had an excellent experience working with Mai and Serkan. Best wishes haart, Clapham Common.
5/5
TrustpilotWonderful staff at Haart Estate Agents wisbech
Had the experience in meeting Shane Thompson from the wisbech office this week. What a wonderful professional person, very polite and a Jolly guy to know. Well done Shane
Hi,Thank you for taking the time to leave us a great review about your experience with us!
1/5
TrustpilotLandlords and Tenants stay away from…
Landlords and Tenants stay away from Haart,awful customer service,read all small prints before signing they are only interested in your money.
We are disappointed to read your review below. As you are aware, this matter is being reviewed as part of our in-house complaints procedure and you will be written to in due course.
1/5
TrustpilotIf you want someone not to turn up and…
If you want someone not to turn up and mess you about these are the people
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you
1/5
TrustpilotI have never found a real property on…
I have never found a real property on Haart all properties I enquire were gone but they still advertise it
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you
5/5
TrustpilotWelcome back Poonam
Welcome back Poonam, Property Manager Ealing. It was lovely to speak to you today and thank you for your help today.
Thankyou for your email , we appreciate your kind words
5/5
GoogleJennie at the property management arm has been unfailingly polite and responsive - impressively so. As a landlord, I was very grateful for her efficiency!PositiveResponsiveness, Professionalism
Dear Mr Ritchie, thank you for taking the time to leav a great review, we are delighted you received a 5* from service. Kind regards haart Clapham Common
5/5
TrustpilotHelpful
Ryan helped me by solving an issue promptly and was professional in doing so.
Hi,Thank you for taking the time to leave us a great review about your experience with us!
1/5
TrustpilotRequest an appointment for viewing…
We put an online request for viewing and never send a confirmation email. We tried several times to contact them and nobody answer the phone. Waste of time.
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you
1/5
TrustpilotLandlords Beware
Haart are incredibly difficult to deal with and only pay lip service to complaints.
We are disappointed that you were not happy with the service you received recently. As we have completed our internal complaints process, you are now able to refer your concerns to The Property Ombudsman Service if you are dissatisfied with our findings.
5/5
TrustpilotTo Charlotte.O'Connor
To Charlotte.O'Connor, she is just wonderful,. She really care and keep the work done, effective and helpful. Definitely 5 stars for her, well done, Charlotte!
Hi,Thank you for taking the time to leave us a great review about your experience with us!
4/5
TrustpilotThe service is great with my inquiries…
The service is great with my inquiries responded to timely and issues brought to my attention quickly. On the whole, I strongly recommend Haart Medway.
Hi,Thank you for taking the time to leave us a great review about your experience with us!
5/5
TrustpilotRen has guided us through the process…
Ren has guided us through the process very astutely, as first time buyers it is very daunting, but she has been able to answer our questions and advise us. Thankyou.
5/5
GoogleAmazing service from Mai. Highly recommendable this agency. Thanks!
Dear Inaki, Thank you for your kind words about Mai and the process you experienced with her. Kind regards, haart Clapham Common
5/5
TrustpilotBrilliantly Approachable
Brilliant! I moved with severe Ill health and received such a lot of help. Especially from Lorna, from choosing to moving.
Hi Eilidh, Thank you for taking the time to leave such kind words, all the best from haart
5/5
TrustpilotAzim Uzokov very helpful when I came to…
Azim Uzokov very helpful when I came to resolve a query regarding my property
Thank you for your review Mr Patel. It was a pleasure dealing with you.Please feel free to contact us if we can be of any further assistance.North London Property Management.Haart
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, London won Gold.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
