Trusted Agent profile · London
★★★★★
1,961 reviews across 2 platforms
17 Clapham Common South Side, London, SW4 7AB
Part of haart, see every office.
haart's office in London, at 17 Clapham Common South Side, is rated 3.7 out of 5 across 1,961 reviews on two platforms, including 432 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat customer service from the agents…
Great customer service from the agents at Haart- special mention goes to Elliot Ashwin whose customer focus and knowledge has been first rate
Hi,Thank you for taking the time to leave us a great review about your experience with us and Elliot!
1/5
TrustpilotAwful and expensive experience
Haart was incredibly helpful up until the point where the contract was signed. From there on, they were unresponsive to issues (e.g., unresponsive landlord and mold in the apartment for 6+ months), disrespectful in their communication, and raised not communicated charges upon the end of the tenancy.
1/5
TrustpilotA Let-Down After Initial Promise
5/5
GoogleVery please with the service, and very thankful to Mai, that helped me from begging to the end, really recommend them!!
Dear Jhonathan, Thank you for your lovely review. We are very happy that you were satisfied with our services. Regards, haart Clapham Common
5/5
TrustpilotHouse viewing
Ellie has just shown me around a property. She was incredibly accommodating and a pleasure to chat with.
Hi,Thank you for taking the time to leave us a great review about your experience with us!
4/5
TrustpilotJoanne Mathewson
Joanne Mathewson, was very efficient, prompt in responding to emails and gave me the information I needed at any particular time to complete my tenancy agreement.It is now completed, thanks for your support.Tina
thank you for your kind words.Regards haart Lettings
1/5
TrustpilotBlancmange
Lack of communication.They love to put the SSTC sign on and then drag their feet, despite not telling all of the details.I would rather use a blancmange to sell my house.
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you
5/5
TrustpilotSam took time with me to understand my…
Sam took time with me to understand my needs and went above and beyond with helping me secure my dream property. If I could give more stars I would!
Hi,Thank you for taking the time to leave us a great review about your experience with us!
5/5
GoogleGood service from Maitane Abasolo, very kind and helpful Woman. Totally recomendable to make this kind of business. Very profesional.
Dear Jerry, Thank you for taking the time to leave your feedback. We are pleased to hear about your experience with us! Regards haart Clapham Common
5/5
TrustpilotThank you EMILY
Thank you Haart, and a great thank you especially to EMILY! She is so helpful, patient and professional!!! Thank you so much once again.Elizabeth
Dear Elizabeth, thank you for the 5 star review. Glad I could help you. Thank you, haart Letting Romford.
5/5
TrustpilotGood and professional advice.
Hi Graham, thank you for leaving a 5 star review. We are pleased that you have been happy with the service. If you need anything further do not hesitate to contact us. Kind regards , Carly Tindle, Branch Manager, Haart Rayleigh Lettings
1/5
TrustpilotDo not ask for a valuation
Do not ask for a valuation, they will harass you on a daily basis, despite telling them I had changed my mind about selling, they call every bloody day!!!!
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you
1/5
TrustpilotObserved a haart employee driving…
Observed a haart employee driving (GF70MLX ) very dangerously. Will never do business with them.
Hi, we are aware of this and it is now being investigated by our management and car fleet team internally.
1/5
TrustpilotCancel our home valuation appointment…
Cancel our home valuation appointment on the basis it was "not worth their time" to view our property. Free valuation does not necessarily mean they will actually come to you.
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you
1/5
TrustpilotProbably the worst company one can…
Probably the worst company one can think of. Never answering the phone or responding to emails. Never actioning maintenance requests. Unprofessional, rude and arrogant. Absolutely useless- avoidCoventry Branch
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you
5/5
TrustpilotEthan did a viewing for me and my mum…
Ethan did a viewing for me and my mum and was very professional and answered all the questions I had. Top job done!
Hi,Thank you for taking the time to leave us a great review about your experience with us at haart Northampton.
5/5
GoogleI had a incredible experience at Haart Clapham Common. The staff went the extra mile to really find me the requirements I was searching for. I would defiantly recommend Haart Clapham Common to my friends and family who are looking for a place. 5* experience.
Dear Laura, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Clapham Common (Lettings) estate agents
5/5
TrustpilotExperienced team with Excellent…
Experienced team with Excellent PROFESSIONAL CUSTOMER SERVICE provided by ANDREA AND Jasmine. Thank you GOD BLESS!!
Good afternoon Miss Iqbal,Thank you for your kind review.If you need any further assistance, do not hesitate to contact us.Kind regards,Haart lettings
1/5
TrustpilotVery unprofessional service,un…
Very unprofessional service,un organised staff by Ashish Madan and his staff Ash and seems Ashish madan is the branch manager for Hounslow.
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you
4/5
TrustpilotGave me a valuation of my property
Gave me a valuation of my property. Came back to me within 24hrs very impressive. Also liked the honest transparent approach.
Hi,Thank you for taking the time to leave us a great review about your experience with us!
5/5
TrustpilotOlivia King Appraisal
Olivia in my judgement has been a enthusiastic, diligent & an asset to their organisation.
Thank you so much for you 5* review for Olivia, we are pleased you have been happy with her service. Thanks, Property Management
1/5
TrustpilotDisappointing
Organised a valuation for our property.The appointment was changed once and a week later ,when rearranged, nobody turned up.I had no call,no email ,no explanation and no apology.I will definitely not choose Haart to sell my house.Dissapointing.
5/5
TrustpilotThank you
Southgate Haart : Tatiana PanettaThank you for your excellent service, very professional, helpful and friendly. Anyone needs any help with renting she have the right team. Kind regards Daniel Scapau
Thank you for your reviewRegards,haart Southgate Lettings
5/5
TrustpilotFantastic Customer Service
Fantastic Customer Service, Alex Honeywood in particular was very quick and prompt with providing information required for the property. very polite and attentive in making sure all questions was answered.
Thank you for the kind review Ben! From Boyd in Sales.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. haart won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. haart hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
