Trusted Agent profile Β· London

haart London reviews

β˜…β˜…β˜…β˜…β˜… Good

1,964 reviews across 2 platforms

17 Clapham Common South Side, London, SW4 7AB

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haart's office in London, at 17 Clapham Common South Side, is rated 3.7 out of 5 across 1,964 reviews on two platforms, including 432 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

432

Reviews on Google

This office

Trustpilot logo

1,532

Reviews on Trustpilot

This office

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Ellie Jonas was very helpful all the…

Ellie Jonas was very helpful all the way with our purchase.

Ramzi Β· 20 March 2024

5/5

Trustpilot

I have been liaising with Sammy at…

I have been liaising with Sammy at Haart Clacton recently. She has been so professional, friendly and helpful throughout.She has always answered my questions in a timely manner and readily been on hand to give advice in the property market.Thank you so much!Tina

Tina Β· 19 January 2023

Agent replied Β· 19 June 2024

Good Afternoon Tina Thank you for your 5* Review for Sammy Jamie Wass Clacton haart

5/5

Google

I was very lucky to meet Mai Abasolo, estate agent in Clapham. She managed to rent my flat in a couple of hours. I was surprised by her speed and professionalism. Dear Mai thank you again

Lorenzo Β· 20 August 2023

Agent replied Β· 15 June 2024

Dear Lorenzo, Thank you for taking the time to write a review about Mai, its wonderful to read such great feedback, we will be here every time you need us. Kind regards haart Clapham Common.

5/5

Google

I had a lovely experience with Titania from Haart Lettings. She is professional and knowledgable and which was very reassuring!

Sara Β· 25 July 2024

Agent replied Β· 23 October 2024

Thank you for your kind words Sara! I am happy that you have had such a positive experience with Titania and the team at the Haart Clapham Common Branch

5/5

Trustpilot

Leticia is a great agent

Leticia is a great agent, she is always there to help, I recommend her, she is a professional

Adrian Β· 7 October 2023

5/5

Trustpilot

Really exceptional service from the…

Really exceptional service from the Branch manager Serkan Osman he really took control from start to finish when managing my property and finding new tenants and really helpful all the way of the process, explained everything in clear detail and would recommend Haart in Streatham but especially the branch manager him self. Very honest and realisable and always there when you need him.

Asilkan Β· 13 December 2023

5/5

Trustpilot

5* for Safia

Wow Safia what can I say, you have been amazing through out the pandemic and nobody knowing what was going on. Great service Throughout she would call regularly with updates as soon as she got new updates and generally keeping us in the loop. I couldn’t be happier with the service I have received thank you so much

Stacey Β· 31 July 2020

Agent replied Β· 28 August 2024

Hi,Thank you for taking the time to leave us a great review about your experience with us!

1/5

Trustpilot

They posted me a note through my door…

They posted me a note through my door saying they have a buyer for my property, it looked hand written , it was very misleading as they don’t have a buyer but they want me to sign up and they will find one , very misleading and unprofessional, even underhanded

Stephen Β· 21 August 2024

5/5

Trustpilot

HAART understand your Heart ❀️

One of the most underrated Estate agents in the market. They helped us find our first home, very thankful to Mr Amrick Chattu from Wolverhampton HAART for understanding our wishes & swiftly acting upon them, getting us a great deal.Highly recommended πŸ‘Œ

Dr Β· 3 February 2023

Agent replied Β· 19 June 2024

Dr. Aman Sharma thank you for your kind words and five star review. I wish you and your family all the best in your new home. Regards, Amrick Chattu Haart Sales Wolverhampton

5/5

Google

We loved the agency and the treatment that Mai gave us, she had a lot of patience at all times, She helped us and guided us throughout the process. I recommend this agency.

Leidy Β· 19 October 2023

Agent replied Β· 15 June 2024

Dear Leidy, Thank you for your kind words about Mai and the process you experienced with her. Kind regards, haart Clapham Common

5/5

Trustpilot

Beata

Thank you for helping Elise, Poonam and Tannaz in renting an apartment, it was not easy, but we managed despite the obstacles. Thank you for your help.Beata and Emanuel and best regards .

Bea Β· 17 October 2023

Agent replied Β· 19 June 2024

Thank you for such lovely feedback about the Ealing team!

1/5

Trustpilot

This estate agent is the worst l have dealt with

I have been calling to book a viewing since Saturday and i am getting nothing back from them I feel sorry for the vendori would never sell with them after this experience

Yvonne Β· 6 November 2023

Agent replied Β· 19 June 2024

Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email Reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you

5/5

Trustpilot

Leticia RomeroGarcia was very kind with…

Leticia RomeroGarcia was very kind with me , constantly sent me housing rental options, pleasant communication and professionalismthanks to her, we have a viewing of a potential apartment today I recommend this agency and service

Liudmyla Β· 22 August 2023

Agent replied Β· 19 June 2024

Hi,Thank you for taking the time to leave us a great review about your experience with us!

5/5

Google

Found the perfect home to rent. Super quick and easy. Very pleased. Thanks Billie!

Ana-Maria Β· 17 June 2018

Agent replied Β· 15 June 2024

haart Clapham Common (Lettings) Dear Ana-maria Gheorghiu, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.

1/5

Trustpilot

Customer service is terrible

Customer service is terrible. No response to emails or phone calls. I have left several messages for someone to call me back and no-one does. Despite complaining to the manager, issues are not dealt with. Would not recommend using this agent.

Angela Β· 23 February 2023

Agent replied Β· 19 June 2024

Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you

5/5

Trustpilot

The best

Ken, you are the man, you certainly know your job, Spot on with your valuation, your nice to talk to,a good listener and most of all your sense of humour is amazing, what a pleasure to meet you,we both wish you nothing but the best,thank you for everything ken siddle.

Sarah Β· 7 February 2022

Agent replied Β· 28 August 2024

Thank you for leaving Ken a great review.

1/5

Trustpilot

Don't answer the phone

Don't answer the phone, the property was taken off the market without letting us know, agreed to put the property back on the market and a week later it's still not on there. The only was we can get a response is to go into the office and they don't respond to emails or calls.

KW Β· 13 May 2024

1/5

Trustpilot

Shocking

Shocking, poor customer service and don’t return calls. I would not market or use this company. Was waiting all morning and told today person was sick and someone else on TOIL, so whole company comes to a halt.

Mark Β· 23 May 2023

Agent replied Β· 19 June 2024

Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you

5/5

Trustpilot

Just a update we been in our bungalow a…

Just a update we been in our bungalow a year today and never had a problem nor had to put in a complaint. We continue to love our place which wouldn't of been possible if it wasn't for the wonderful lady Abigayle caborn thankyou again β™₯

Sharon Β· 13 August 2022

Agent replied Β· 19 June 2024

Hi,Thank you for taking the time to leave us a great review about your experience with us!

1/5

Trustpilot

THIS AGENCY IS NOT FOR YOU

THIS AGENCY IS NOT FOR YOU. The worst experience I have received from a property agency. Absolute shocking service. Ignores emails, can’t be bothered to answer the phone. Waste of time and customer service is just poor from the harborne team. Stay clear!

Helen Β· 3 December 2022

Agent replied Β· 19 June 2024

Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you

5/5

Google

Cynthia has helped me immensely, I don't often leave reviews because I usually forget, but for the help shes offered me i had to. I would recommend her as the property manager to go to, fully efficient

Bami Β· 16 June 2023

Agent replied Β· 15 June 2024

Dear Bami, Thank you for the positive feedback. Regards, Cintia Kozma, haart Property Management Manager

1/5

Trustpilot

Worst experience - Stay away

I (landlord) have used haart for last one year and they are absolute rip-offs. They find the most expensive builders to do work i.e. fitting tap (quote Β£250), boiler replacement (quote Β£4000). They will not respond to your emails for days. Everytime you call them, someone new will pick up the call. I never had such stressful year in my life. Avoid them.

John Β· 15 August 2016

Agent replied Β· 19 June 2024

Hi John,We're very sorry to hear about your poor experience with us. Please email in to our help team at help@haart.co.uk so we can investigate further. Please provide all the details including which branch you used.RegardsRoss

5/5

Trustpilot

Vishal and team were amazing and…

Vishal and team were amazing and incredibly communicative! Really made the whole selling process really smooth!

Sandy Β· 20 October 2023

5/5

Google

I’ve got a helpful assistance finding my new appartment in London. It was really nice meeting Maitane who has been kind and helpful during this process. Highly recommended.

Sandra Β· 17 January 2024

Agent replied Β· 15 June 2024

HI Sandra, Thank you for writing a 5* review, we really appreciate it. We're thrilled to hear you had an excellent experience working with Mai. Best wishes Haart, Clapham Common.

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Yes. haart won Gold in The Trusted Agent 2026 awards.

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