Trusted Agent profile · London

haart London reviews

★★★★★ Good

1,963 reviews across 2 platforms

17 Clapham Common South Side, London, SW4 7AB

Part of haart, see every office.

haart's office in London, at 17 Clapham Common South Side, is rated 3.7 out of 5 across 1,963 reviews on two platforms, including 432 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

432

Reviews on Google

This office

Trustpilot logo

1,531

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Amazing experience with haart, we had Maitane Abasolo who helped up throughout our whole process. If your struggling finding to find a renting property in London Haart is your answer.

Poppy · 19 September 2023

Agent replied · 15 June 2024

Dear Poppy, Thank you for taking the time to write a review about Mai, its wonderful to read such great feedback, we hope you enjoy your new home. Kind regards, haart Lettings Clapham Common.

1/5

Trustpilot

Using emotional blackmail to buy…

Using emotional blackmail to buy houses. Sending out silly flyers claiming to be legit buyers who “recently lost their husband” utter disgusting tactics stay far clear of this company and do not buy any of their properties as they probably got them due to pure manipulation.

Marc · 13 August 2024

1/5

Google

Avoid at all costs, I've had bad experiences with estate agents but this one easily take the crown. Slimey liars and the branch manager Christian is completely useless. Don't take the risk it really isn't worth it even if you find a great place.

Luke · 18 June 2015

1/5

Trustpilot

Be present when they do the check out

Be present when they do the check out, when you leave a rented property. They will ask you to drop off the keys and then they will do the check out without you. I strongly reccomend you to do it with them.

Federica · 15 August 2022

Agent replied · 19 June 2024

Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you

5/5

Trustpilot

Haart Letting

Have been a landlord for a number of years and Millie has always been helpful and made the whole process extremely easy.

Tommy · 13 March 2024

Agent replied · 19 June 2024

Dear Tommy, thank you for taking the time to leave Millie a review. Long may this relationship continue! Kind regards Lisa Thornton, Branch manager - Lettings, Braintree

1/5

Trustpilot

The worst agency in the whole U.K

The worst agency in the whole U.K. If you take a contract with them you’re stuck with them for a year or so. Highly recommend not to choose them. They are the WORST

Agrishetty · 20 June 2023

Agent replied · 19 June 2024

Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you

5/5

Trustpilot

Great broker

I got connected to Wais and Amrish through haart and it was a great experience going through them. They were proper helpful to me in understanding the whole process as well as helping me see really relevant properties. Thanks for all the support

Rahul · 24 June 2022

Agent replied · 19 June 2024

Hi,Thank you for taking the time to leave us a great review about your experience with us!

4/5

Trustpilot

2 rayleigh avenue ,

Very efficient and professional staff ,

Jennifer · 11 December 2025

5/5

Trustpilot

All the process was done quickly and…

All the process was done quickly and smoothly. Harmeet and harjit made our moving very easily. They do work professionally and are very supportive. Always responded at time. Thank you team haart.

Sonal · 13 July 2023

Agent replied · 19 June 2024

Hi,Thank you for taking the time to leave us a great review about your experience with us!

5/5

Google

Haart, and Alex in particular have been great throughout our rental agreement process, always on hand whenever we have any questions and extremely friendly. Alex has made the process seamless which is often the case and regularly check-ins to update us. Highly recommended.

Brooke · 16 June 2022

Agent replied · 15 June 2024

Dear Brooke, thank you for feedback, we really appreciate it. We're thrilled to hear you had an excellent experience working with Alex. Best wishes Haart, Clapham Common.

4/5

Trustpilot

Great service from Keeley in the…

Great service from Keeley in the Lettings team. Always friendly, responsive and coming up with solutions.

Janet · 28 June 2024

Agent replied · 28 August 2024

Thank you for your kind words and five star review! We are glad Keeley could help you and you were happy with the service. We wish you all the best. - Haart Romford Property Management

1/5

Trustpilot

Marketing?

Well would you use an estate agent that is claiming in its marketing letters (today, 4th Aug 2023) that it’s a sellers market, confidence is high! What planet are they on?

David · 4 August 2023

Agent replied · 19 June 2024

Hi,We're sorry to see your review. If you'd like to discuss this further, or opt out of future marketing, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you

1/5

Trustpilot

No Chain

When buying a house, do not be fooled by the description of the house without CHAINS , this is not a hundred guarantee it will only be so for the treatment of customers that there are no chains. There will definitely be problems!bad services!!!!

JS · 12 April 2022

Agent replied · 28 August 2024

Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you

5/5

Google

The Haart Clapham Common Agency has proved to be an excellent, reliable agency with serious agents. Loraine, an exceptional and highly competent person, assisted us during our property’s search. Her availability is fantastic, she helped us in every moment and in all the steps to solve our doubts. We really recommend!!!! Thanks again

Ronni · 16 June 2020

Agent replied · 15 June 2024

Hi Ronni, Thank you for your amazing words. Always happy to help! Loraine

1/5

Trustpilot

Appalling service

Appalling service. They never phone back and it's impossible to get hold of a property manager. I've received no rent since May and they seem totally incapable of getting rid of the tenant or keeping me informed!

Rae · 24 January 2023

Agent replied · 19 June 2024

I am sorry to hear you have been unhappy with our service. I understand that you are now liaising with our Property Management team who are working to help you resolve the issues with your tenant.

5/5

Trustpilot

We were very pleased by the…

We were very pleased by the professionalism and friendliness shown to us by Daniel Harley at the branch. It was a stressful situation, which Daniel guided us through with an extreme amount of patience. We are very thankful for his interaction and guidance.

Monika · 24 May 2022

Agent replied · 28 August 2024

Dear Monika, Thank you very much for your kind words.It's great to know you had such a positive experience. Please feel free to get in touch if you ever need anything.haart lettings, Fleet

1/5

Trustpilot

Goes out of their way to call you to be…

Goes out of their way to call you to be patronising and pretend to be confused about what your enquiring about, if your budget is too low.

Andy · 2 November 2023

Agent replied · 19 June 2024

Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you

5/5

Trustpilot

100% satisfaction with Sarah Banks and Haart Estate Agents

Sarah Banks and her colleagues at Haart must be commended on their superb professionalism and warm personal interaction with their clients. They made both the sale and purchase of property a complete pleasure and I unhesitatingly recommend this company and their team to all who wish to sell or purchase a property.

Stephen · 2 April 2024

5/5

Google

Sylvena shown me around the property was lovely

Fawzan · 28 October 2024

Agent replied · 11 November 2024

Thank you for your kind words Fawzan, I am happy that you have had such a positive experience with Sylvena and the team at the Haart Clapham Common Branch. Wishing you all the best

5/5

Trustpilot

Amy Dawkins helped us sell our…

Amy Dawkins helped us sell our property. She was helpful polite and supported us all the way through. It was a slow process but Amy did all she could to push the sale through. I would recommend Haart

Rachel · 6 December 2022

Agent replied · 19 June 2024

Hi,Thank you for taking the time to leave us a great review about your experience with us!

1/5

Trustpilot

Worse estate agent ever!

TO · 18 December 2025

4/5

Trustpilot

Lucy Adams kept us so well informed!

Lucy from Haart kept me very well informed with what was happening throughout our recent house purchase. In fact I found out more from her than I did from my solicitor on occasions towards the end of the process!

Helen · 13 October 2022

Agent replied · 19 June 2024

Hi,Thank you for taking the time to leave us a great review about your experience with us!

5/5

Trustpilot

I phoned to ask a few questions and…

I phoned to ask a few questions and spoke with a guy called nasir Hussain he was very helpful and knew what he was talking about…. Good man.

Martin · 19 September 2023

Agent replied · 19 June 2024

Thank you for taking time to leave this 5* review. We're very glad that you're happy with our services. Please do not hesitate to get in contact if you need anything Best Wishes, Nasir Hussain - of Haart Stratford Property Management Team

5/5

Trustpilot

Kayleigh strikes again

Kayleigh strikes again. Thats 2 for 2. Sold my apartment with sitting tenant. Pain free sale and transaction, great comms, responsible and thorough. Would use Haart again for sale or purchase. All the best, Mark

Mark · 27 February 2023

Agent replied · 19 June 2024

Thank you for your reviews Mark I really appreciate them and congratulations again! Kayleigh, Haart Leicester

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Questions about haart London

Has haart won any awards?

Yes. haart won Gold in The Trusted Agent 2026 awards.

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