Trusted Agent profile · London

haart London reviews

★★★★★ Good

1,959 reviews across 2 platforms

17 Clapham Common South Side, London, SW4 7AB

Part of haart, see every office.

haart's office in London, at 17 Clapham Common South Side, is rated 3.7 out of 5 across 1,959 reviews on two platforms, including 432 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

432

Reviews on Google

This office

Trustpilot logo

1,527

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Trustpilot

Thank You Haart

Thanks Samantha for assisting myself and Dan with our house move.The reassurances during the final stages were appreciated and all the emails throughout.

Mrs · 20 July 2024

Agent replied · 28 August 2024

Good Morning Mrs Collins, Thank you for your review for Sammy Jamie Wass Area Partner Clacton haart

5/5

Google

we had a great time with them. they are available guys and they helped us a lot to find a house. Alex was super good at his job and followed us step by step! thanks a lot to everyone : )

Raffaella · 16 June 2023

Agent replied · 15 June 2024

Hi Raffaella, Thank you for your wonderful feed back regarding our services, happy to hear that Alex went above and beyond for you. Kind regards, Clapham Branch

5/5

Google

Titania has been helping me with my application after a lot of confusion, this has been really reassuring. I appreciate her communication and professionalism.

Gemma · 25 June 2024

Agent replied · 23 October 2024

Thank you for your kind words Gemma! I am happy that you have had such a positive experience with Titania and the team at the Haart Clapham common branch

5/5

Google

Sylvena did an incredible job of helping me find and secure a place so quickly! I was super impressed with how professional and responsive she was. Thank you so much to the team and Sylvena!

Charlotte · 16 October 2025

Agent replied · 16 April 2026

Thank you for your kind words Charlotte, I am happy that you have had such a positive experience with Sylvena Buffong and the team at the Haart Clapham Common Lettings Branch. Wishing you all the best!

5/5

Trustpilot

Very impressed ! :) Ash @ Hounslow

Spoke to two people in Haart Hounslow, the lady I spoke to was very helpful and arranged a call back within 5 minutes. I then spoke to Ash, who was very informative and answered all my questions.Both team members were friendly, professional and approachable.

Michelle · 23 February 2023

Agent replied · 19 June 2024

Hi,Thank you for taking the time to leave us a great review about your experience with us and haart Hounslow!

5/5

Trustpilot

It was nice speaking to Keeley Fisher…

It was nice speaking to Keeley Fisher on the phone today. This was my first time coming in contact with her. She acted professional and polite. She made me laugh and I forgot I was having a bad. She assured me that everything will be sorted out for me. She called the necessary people that needed to be called. I was absolutely pleased by the way she treated me today. Keeley continue being a good human and doing what you do best. I'm giving you 5 stars.

Nkechi · 10 January 2024

Agent replied · 19 June 2024

Good morning Nkechi, thank you so much for your kind review on Keeley. Regards haart Property Management Team Romford

5/5

Google

Sharif was extremely helpful and kind taking me to view plenty of flats around London. He was in contact with me throughout the day keeping me updated with new flats that had only just come on the market and taking me to see them straight away. Sharif was genuine, kind and easy to talk to and I'd recommend him to anyone who's new to London!

Heather · 17 June 2018

Agent replied · 15 June 2024

Dear Heather Courtney, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Clapham Common (Lettings)

5/5

Trustpilot

Great service

Huge thank you to Simon and his team for helping to sell my mothers house. Rian and Helen were very professional and friendly and kept us informed every step of the way. I would highly recommend.

SharonH · 5 October 2023

Agent replied · 19 June 2024

Dear Sharon thank you for your lovely review, we are always happy to receive such great feedback. All the best from haart sales team.

1/5

Trustpilot

We let out our house in Monmouth

We let out our house in Monmouth, originally with the local Haart agents. We let it for some 10 years and frankly they did nothing for the money. Every time a snag arose, they contacted us which was annoying as we had full electrical, gas & insurance cover that sorted these things out. When we stoped renting they became quite difficult with us. The worst example of this was when we said we were going to sell OUR house. They sent round a less than qualified valuation expert who totally missed the fact that there was a double garage detached from the main building!!! As for the keys handed to Haart by the tenants, we were told that we had to collect them ourselves or if WE arranged a courier to collect them they would get them back to us! They could not possibly put them in a padded envelope and return them that way. We live almost 100 miles away so physical collection was not really viable for us. We personally would not recommend Haart based on our experience.

Mark · 5 January 2024

Agent replied · 19 June 2024

Hi Mark, sorry to hear you have not been happy. Please reach out to the sales/lettings team direct to discuss any concerns and we will be able to clarify further for you. Thanks, haart Lettings

5/5

Google

Mai was professional and helpful with all my requirements. Her exceptional service, attention to detail, and professionalism made my process smooth and enjoyable. I highly recommend Mai as an agent.

Anna · 16 February 2024

Agent replied · 15 June 2024

Hi Anna, Thank you for writing a 5* review, we really appreciate it. We're thrilled to hear you had an excellent experience working with Mai. Best wishes Haart, Clapham Common.

5/5

Google

Mai was so helpful in securing the right tenants for our property, with attention to detail each step of the way. By far the smoothest transition we have had between tenants. Would highly recommend!

Claire · 18 November 2023

Agent replied · 15 June 2024

Dear Claire, Thank you for your kind words about Mai and the process you experienced with her. Kind regards, haart Clapham Common

5/5

Trustpilot

I've been with Harting as my letting…

I've been with Harting as my letting agency since July 2020, and they've really taken the stress out of it. I had to move far from my property and cannot sell at this time, so the service has been crucial. Big thanks to Abid Ahmed for picking up my account last year.

Kieran · 16 March 2022

Agent replied · 28 August 2024

Dear Kieran, Thankyou for leaving such a great review. Kind Regards Abid

5/5

Trustpilot

Many thanks Carly and Charlotte!

Highly recommend Haart when looking for a rental property. Charlotte Fox has been helpful, friendly, professional and in my opinion is a real asset to Carly and her team! Thank you for finding my dream home 😊

Mrs · 23 August 2023

Agent replied · 19 June 2024

Hi Belinda,Thank you very much for your lovely review for Charlotte and Carly! Kind regards,Ellie-Marie BirdSenior Lettings Negotiatorhaart Lettings Colchester

5/5

Google

Had an excellent experience with Haart lettings, in particular Aaron Delaney. Aaron was one of the few agents around who we found to be attentive, knowledgeable, honest, and friendly. Many London agents these days are looking to shovel properties as quickly as possible, and put in minimal effort - Haart lettings and Aaron were the opposite. I would highly recommend.

Thomas · 16 June 2020

Agent replied · 15 June 2024

Hi Thomas Gray, thank you so much for your positive comments about haart Clapham Common (Lettings)! We are always more than happy to assist you if anything else comes up. Take care! Aaron

5/5

Google

We've been renting with haart for 8 months now and Titania has been the most amazing property manager, always so helpful and responsive - thank you!

Sarah · 15 April 2024

Agent replied · 11 November 2024

Thank you so much for your kind words and support, the feedback is highly appreciated

5/5

Trustpilot

Jake and Ryan - Hemel branch

Jake and Ryan from the Hemel branch are very understanding, patient and polite. Ryan was extremely patient to answer our questions. We faced an unexpected issue on our first day and Jake wasn't hesitant to help at all. They are cooperative, understanding and most importantly are empathetic.

Rajeev · 12 September 2022

Agent replied · 19 June 2024

Thank you for leaving a great review about Jake and Ryan from haart Hemel Hempstead!

5/5

Trustpilot

Thank you for helping us to find out…

Thank you for helping us to find out our perfect place . Especially Mr Sunny who helped and coordinate with our property in a great way. He was up to date with all documentation and accomplished within a limited time. Thank you 100% will recommend Sunny to friends and family

Mary · 23 April 2022

Agent replied · 28 August 2024

Hi,Thank you for taking the time to leave us a great review about your experience with us!

5/5

Trustpilot

Excellent Property Manager, Professional, Supportive & Reliable

I’ve had the pleasure of working with Beatrice Bejenaru as my Property Manager over the years, and she has been brilliant throughout. Always professional, responsive, patient, and genuinely supportive whenever any issues came up with the property or tenancy matters.

Qush · 17 May 2026

5/5

Trustpilot

my experience with Haart agent estate

Esther Tewogbade is really professional. We met her at home viewing appointment and were particularly impressed with her level of knowledge and commitment to assist us in finding a perfect home, through frequent calls, texts and emails. She is very organised and punctual and a wonderful estate agent to work with in search of a house.Good luck and thank you.

Bebecool · 23 February 2024

5/5

Trustpilot

Scott

Leanne Spiers is a credit to this company, she has been proactive in dealing with tenants that are elusive and has kept me engaged throughout. Thank you,

Scott · 10 March 2024

Agent replied · 19 June 2024

Thank you so much for your review for Leanne, we are pleased she has been able to help when needed! Have a lovely day. Property Management

1/5

Google

Flat was presented dirty no end of tenancy cleaning done, with on and off electricity. No transparency, hiding concerns from the landlord and forcing us to just live with it. I wish the landlord could read this. Avoid.

Chantelle · 16 June 2023

Agent replied · 15 June 2024

Dear Chantelle, We are sorry to hear that we did not meet your expectations. Regarding the cleanliness of the property, on the 8th Dec at 5pm you collected the keys, and after you raised your concerns and right then, a 3h professional Clean Service was booked for the next day at 9am. The electrician was also booked for the 10th Dec but you declined access without any tenant being present. We have replied to every single email and query that you have sent according to the landlord's instructions. Please let us know if there is anything else that we can do by contacting us on the 02074982133 or claphamcommonlettingHRT@spicerhaart.co.uk Kind regards, haart Clapham Common team

5/5

Google

Have been with Haart for a good few years now for my rental property. Jennie has been my point of contact at Haart and I couldn’t be happier - always replies promptly and courteously and gives great advice

Sarah · 16 June 2023

Agent replied · 15 June 2024

Dear Sarah, Thank you for your kind words about Jennie and the process you experienced with her. Kind regards, haart Clapham Common

5/5

Google

Maitane has been really helpful during the process of renting. We had a few delays, no fault of her own, which she dealt with professionally and communicated with us continuously. Very impressed with the customer service we’ve received.

Ruth · 16 June 2023

Agent replied · 15 June 2024

Hi Ruth, Thank you for your kind words, we're happy that Mai provided a great service to you securing your new home. We cannot thank you enough for choosing haart. Regards, haart Clapham Common

5/5

Trustpilot

Incredibly easy letting out my property

Was a very straight forward and quick tennancy set up, everything went really smoothly! Haart was easy to contact and answered all my questions. Big thank you to Pasquale for arranging everything, being super friendly, and going above and beyond for me!

Joe · 30 January 2023

Agent replied · 19 June 2024

Hi,Thank you for taking the time to leave us a great review about your experience with us!

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Questions about haart London

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, London won Gold.

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