Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe've been working with GLP
We've been working with GLP, the Soho office, for a long time both as landlords and tenants and they are great. Never, ever had a small issue, they are attentive, accurate and trustworthy, always quick in responding to any question or matter. Sarah is just amazing, always smiling and polite, a great professional and Oskar as well, a great guy. They are really good in trying to do the best both for tenants and landlord, I really appreciate their dedication and passion.
Silvia · 18 July 2019
★★★★★ 5/5
TrustpilotThey respond promptly
They respond promptly, are willing to answer our questions (we had a lot), on time, very professional and they have a wide range of properties.
Oskar was very helpful. Thank you!
Zeynep · 25 November 2022
Agent replied · 25 November 2023
Thank you so much for your review,
GLP
★★★★★ 5/5
GoogleI first contacted GLP weeks before I came to the UK. Shanaz was really helpful, polite and patient in helping me with my property search. She would keep me up to date with the available flats and was really informative about them. Shanaz …
Boonyawee · 8 October 2020
Agent replied
Thank you so much for taking the time to review us, it is very much appreciated.
Warm Regards
From all the GLP team
★★★★★ 5/5
TrustpilotGLP and Shanaz were the best by a long shot!
Shanaz was absolutely great. She listened to what we need - a flat that fits our needs but also those of our little Yorkie - and worked hard to help us find the right place. Even though we were very picky, she was patient and offered constructive advice. We ended up with a wonderful flat all because of her help! We worked with several estate agents and GLP was the best by a long shot!
Nick · 30 September 2020
★★★★★ 1/5
GoogleVery bad experience!
I have been without broadband for a month since I moved, the root of the problem was that GLP wouldn't help me get the wayleave agreement from the landlord, I sent many emails to the agent Marc to resolve the issue, Marc just hastily told me he also couldn't contact the landlord either. Finally, I got the landlord's contact information through Google, kept emailing and calling, and finally got the wayleave agreement from the landlord yesterday, GLP barely helped me solve the problem, and now they don't even reply to my emails. If GLP had any sense of responsibility, things wouldn't have dragged on for as long as a month.
It's not a very difficult problem, it's just that GLP is not willing to help the tenants.
Derrick · 17 August 2022
Agent replied
Hi Derek/Xianda
We are sorry you haven’t had a more positive experience with our company, I can assure you that we do everything possible to ensure our tenants are happy.
Please contact me directly if you have any more issues.
Warm Regards
Kate, Director
★★★★★ 5/5
GoogleGLP were really great when helping me quickly view a property and continued support to secure it. Shanaz, Marcus and Suzie were very organised and kind making what can be a stressful period quite relaxing.
Ellen · 23 March 2022
Agent replied
Thank you so much for such a lovely review, we do appreciate it and are delighted our team made the move as stress free as possible.
Many thanks
Glp Team
★★★★★ 5/5
TrustpilotStress free experience
I worked with Shanaz who went above and beyond to help me find the perfect flat to rent. I was not in England while I was searching and she made the experience way easier than I thought it could ever be with constant contact and check ins to help answer any questions I had during the process. I cannot thank her enough.
Ryan · 7 October 2022
★★★★★ 1/5
Googlevery bad experience, especially hannah billing was not cooperative at all.
Rishabh · 15 August 2026
★★★★★ 5/5
GoogleMarcus & Catherine were both wonderful. Despite the fact were were searching for a flat in a very difficult and weird time, they made the whole process incredibly smooth and stress free. Which only demonstrates their professionalism & expertise.
Isabella · 23 March 2021
Agent replied
Thank you for such a lovely review Isabella, we very much appreciate it.
★★★★★ 5/5
GoogleWonderful experience, Shanaz was professiona, responsive, and made the entire process easy and seamless. Couldn’t be more pleased
Amir · 28 March 2025
★★★★★ 5/5
TrustpilotAmazing Razi
I had an amazing experience letting my property out through GLP and specifically Razi. It is an absolute pleasure from start to the end to work with Razi. Her positivity, kindness, proactive attitude, communication make the whole experience smooth and stress free. I couldn't recommend her more.
Florian
Bardin · 10 October 2025
★★★★★ 5/5
GoogleIf you're looking for a unique flat in Soho or Covent Garden go to GLP. They have been excellent, especially Becky Hill did read my wishes and found my new flat. The team with Becky and Anne Wilson gets my best recommendation!
Miki · 23 March 2020
Agent replied
Fantastic news
Many thanks for taking the time to write this!
★★★★★ 5/5
GoogleWe have used GLP for a number of years as we have always been impressed by the commitment and professionalism of the team. Thanks to Sarah, Aisling, Alex, & Shanaz for the great service on our recent letting.
Gregory · 23 March 2021
Agent replied
Great to hear this thanks so much
★★★★★ 5/5
TrustpilotFirst time renting via GLP this Fall…
First time renting via GLP this Fall 2021, when the rental market was a bit manic. I was so happy to find them. Special thanks to Becky and Jess, who were friendly, efficient, very straight forward, and hope to work with you again when the time comes in the future. It's very refreshing to find an agency that's transparent, personal, reliable. Keep up the great work
Bev · 9 December 2021
★★★★★ 5/5
GoogleGreat service, Shanaz is very helpful, attentive and professional. She made my experience in finding a property to rent an absolute pleasure. She is one of the best estate agents I have met. I wouldn't hesitate to recommend her and GLP
Henry · 23 March 2020
Agent replied
Thank you so much for taking the time to review us, it is very much appreciated.
Warm Regards
From all the GLP team
★★★★★ 5/5
GoogleHad a really good experience with Ben and Hafiza. They were helpful and responsive, and made the whole rental process much smoother, especially with tight timelines and lots of back-and-forth. Really appreciate their support and patience.
Kanika · 16 January 2026
★★★★★ 5/5
GoogleBecky provided an excellent service throughout the whole letting process. Her friendly approach and professionalism was a big part of the decision to rent via Greater London Properties. Anne was great with all the paperwork and tenancy and …
Alex · 8 October 2020
Agent replied
We will let Becky know thank you very much
★★★★★ 5/5
GoogleBen from GLP was of great help, responses came super quick, he showed me exactly what I asked for, overall just very professional. I would always reach out to him again!
Yannik · 23 February 2026
★★★★★ 1/5
TrustpilotAwful Experience
Shocked by the reviews on here as my experience with GLP was horrendous from start to finish. My property manager was consistently rude, unhelpful and slow with any responses and throughout my time I had the feeling like there was no care in the world for me. Will be telling all I know to not rent through GLP as I wouldn't want anyone else to share my experience.
Anonymous · 24 April 2023
Agent replied · 25 November 2023
Good Evening
I am extremely sorry to hear about your experience with Us, as you can see this isn’t something that happens often and we take feedback extremely seriously.
Unfortunately you haven’t left me your details, I would appreciate it if you would be able to send me an email confirming your name and property address so I can look into this further for you.
Warm Regards
Kate@glp.co.uk
★★★★★ 5/5
TrustpilotWonderful experience with GLP
My partner and I were in desperate need of finding a place to stay for our studies. We had the pleasure of dealing with Patrick at GLP, who helped us secure the perfect place quickly and smoothly.
Many thanks to GLP and Patrick,
Grace
Grace · 20 October 2025
★★★★★ 5/5
GoogleMarcus and Valerie were excellent. They listened very carefully to our preferences, opinions and answered very detailed questions. They responded really quick and we are very much happy working with them.
Also, the flat they introduced is fabulous!
Take · 23 March 2024
★★★★★ 5/5
GoogleProbably the best estate agent I've ever dealt with. Aisling is an absolute diamond and completely understood my needs and kept contacting me with the perfect properties. Extremely proactive and efficient service. It’s a 10/10 from me. Thank you!
Daniel · 23 March 2020
Agent replied
Thank you so much for taking the time to review us, it is very much appreciated.
Warm Regards
From all the GLP team
★★★★★ 5/5
TrustpilotShanaz was a dream to work with
After some difficulties with other agencies, I was lucky enough to find Shanaz with GLP. She was amazing to work with: responsive, organized, and managed everything. She made what is normally a stressful/difficult process simple and efficient.
After visiting a few flats, she found me the PERFECT unit. I would recommend Shanaz to anyone looking to rent in London. THANK YOU SHANAZ AND GLP!
Adam · 20 October 2021
★★★★★ 5/5
TrustpilotHad an easy transition into using GLP…
Had an easy transition into using GLP through Marcus Williams' clarity and upmost communication when perusing possible properties. Would like to say thank you to him for all his support in finding a property that works for my needs and smooth route to gaining tenancy!
Grace · 3 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.