Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHad an easy transition into using GLP…
Had an easy transition into using GLP through Marcus Williams' clarity and upmost communication when perusing possible properties. Would like to say thank you to him for all his support in finding a property that works for my needs and smooth route to gaining tenancy!
Grace · 3 October 2025
★★★★★ 5/5
GoogleMarcus was very friendly and made the search process easy and enjoyable. He was extremely informative and quick to respond. He made sure to meet all of my requirements when looking for a flat. Thank you Marcus!
Elvira · 30 July 2020
Agent replied · 30 July 2023
Thank you so much for taking the time to review us, it is very much appreciated.
Warm Regards
From all the GLP team
★★★★★ 5/5
GoogleClear, honest, and speedy communication at every turn. Shanaz was fantastic to work with!
Colin · 23 March 2025
★★★★★ 5/5
TrustpilotWell done Oskar 🙌
Oskar is great & knowledgeable . He understands our requirements and able to provide options to meet our needs. Though we have not find the right place yet , he is patient and still working on helping us find an apt.
Lawrence · 2 October 2018
Agent replied · 25 November 2023
We love Oskar - Thank you!!
★★★★★ 1/5
TrustpilotTerrible!
The agent Alex was rude so rude he ruined my day that's how rude he was! Just wanted rid of me and didn't show me around also didn't show me out of the building when leaving found him to be a joke!
Customer · 10 November 2017
Agent replied · 25 November 2023
Dear CustomerI am so sorry you had such a bad experience with one of our agents, please could you contact me directly at kate@glp.co.uk so we can discuss the matter and I can ensure this doesn't happen again. We take our feedback extremely seriously.From The Greater London Properties Team
★★★★★ 5/5
TrustpilotExcellent service
Fast reply to our request, punctual at description of property unlike other agencies, profesional presentation, clear explanation of terms and conditions, honest communication. Thank you Drew and Alex, you have helped us to make the right choice of flat. Nikos @ Effie
Nikos · 27 July 2017
Agent replied · 25 November 2023
Excellent News, Thanks so muchFrom Greater London Properties
★★★★★ 5/5
TrustpilotThoroughly enjoying renting…
Thoroughly enjoying this renting experience, Emlyn is reliable and up front about how it all works. GLP are showing me decent properties that match what I'm looking for - was slightly dreading the whole house search experience but needn't have done!
Amanda · 3 July 2018
Agent replied · 25 November 2023
We really appreciate you taking the time to review us.From the Greater London Properties team.
★★★★★ 5/5
TrustpilotShanaz went above and beyond
Very pleased with our experience with Greater London Properties, particularly Shanaz. She went above and beyond to ensure that we were happy with our flat, she ensured the property we viewed met our criteria before organising a viewing. She was very proactive and transparent throughout the process which is very refreshing.
Would highly recommend Greater London Properties because of our experience with her.
Sam · 1 October 2021
★★★★★ 5/5
GoogleMarcus was very friendly and made the search process easy and enjoyable. He was extremely informative and quick to respond. He made sure to meet all of my requirements when looking for a flat. Thank you Marcus!
Elvira · 23 March 2020
Agent replied · 24 March 2026
Thank you so much for taking the time to review us, it is very much appreciated.
Warm Regards
From all the GLP team
★★★★★ 5/5
TrustpilotI have a lovely experience with GLP
I have a lovely experience with GLP. They help me find my current apartment and the agent Aisling is really helpful and patient, she helps me to check my documents and explains every single detail clearly! really appreciate!
周子文 · 25 October 2019
Agent replied · 25 November 2023
Thank you for your positive feedback. I will make sure your comments are passed on to Aisling
★★★★★ 5/5
TrustpilotWell done Jessica and Marcus
Jessica and Marcus are very professional and considerate during the process. They always gave quick replies if I have any questions. The process has been very smooth. The best rental agency I have had in London. Well done Marcus, Jessica!
Jessica · 5 November 2025
★★★★★ 5/5
TrustpilotA class apart!
In terms of quality of service, professionalism and that personal touch GLP are completely a class apart!I've done business with Rob and the team for over 10 years and would confidently recommend them to anyone.Andy Davison, Head of Assets, Ladbrokes Coral
Andrew · 17 March 2017
Agent replied · 25 November 2023
Thank you so much for such a positive review.Warm RegardsGreater London Properties
★★★★★ 5/5
TrustpilotExcellent company to work with
GLP have been looking after my small property portfolio for almost 10 years now, and it's always been a great experience. They've handled everything from lettings to management smoothly, and even sold a property for me, making the whole sales process really straightforward.
I'd definitely recommend them. Big thanks to the team for all the hard work over the years!
CP · 8 April 2025
★★★★★ 5/5
TrustpilotWe really have a good experience with…
We really have a good experience with Becky. She is so sweet and she told us some matters clearly which need to attention. At first we really nervous, cause it's the first time that we looked for suitable apartment to rent in London. But Becky really helped us a lot and explained clearly to us. we are really satisfied with you service! Thanks all of you and thanks Becky particularly!
Customer · 17 July 2019
★★★★★ 5/5
TrustpilotHad the pleasure of working with GLP's Shanaz
Had the pleasure of working with GLP, the agent Shanaz was very efficient and helpful. She was knowledgeable and went the extra mile, able to send over a wide variety of properties in a short period of time. Each of them being of high quality with great locations. I highly recommend GLP and Shanaz, a real asset to the company and left me with an overall great experience.
R · 29 January 2020
★★★★★ 5/5
TrustpilotMarcus made everything really easy to…
Marcus made everything really easy to do, extremely helpful, very quick coming back with potential properties and viewings to suit us. He understood what we wanted and was very efficient in replying to emails and text messages.
Customer · 24 August 2019
Agent replied · 25 November 2023
We will let Marcus know! Many Thanks
★★★★★ 5/5
TrustpilotGLP rented my flat in Soho
GLP rented my flat in Soho with care & efficiency. When letting a flat go with an agency whose members of staff will be there next year. Their standards are high when it comes to tenant referencing & they do not just accept the first person to get their fee. Recommended
Customer · 12 March 2024
Agent replied · 11 May 2026
Thank you so much for such a lovely review, we're delighted you had a great experience with our team and grateful you took the time to write this. We wish you all the best in your new pad! Warm Regards, Kate and the GLP Team
★★★★★ 5/5
TrustpilotGreat service - TOP NOTCH
Thanks to Becky who efficiently showed the two flats I was interested in to a friend. Super efficient and great service. Constant feeds and up to date report on available properties exactly to my specifications. Terrific.
Customer · 23 January 2019
Agent replied · 25 November 2023
We will let the team know many thanks
★★★★★ 5/5
GoogleShanaz did an amazing job finding a flat that fit my criteria. She also ensured a smooth and fast transition process and was extremely helpful.
Diogo · 23 March 2025
Agent replied · 24 March 2026
Thank you so much for taking time to review us and we will certainly communicate your feedback to Shanaz. Thank you, Kate
★★★★★ 5/5
GoogleHighly recommended!
I cannot thank Becky enough for her dedication in helping us find a flat to rent. …
Nadezhda · 8 October 2022
Agent replied
That’s fantastic thank you so much Nadezhda ;)
★★★★★ 5/5
GoogleHad the pleasure of working with GLP, the agent Shanaz was very efficient and helpful.
She was knowledgeable and went the extra mile, able to send over a wide variety …
R · 8 October 2020
Agent replied · 24 March 2026
Thank you so much for taking the time to review us, it is very much appreciated.
Warm Regards
From all the GLP team
★★★★★ 5/5
TrustpilotThey were great!
They were great! The whole experience was really easy, looking for a flat was very stress-free! Shanaz was very friendly and very quick at finding flats that suited our criteria. She was always quick at replying to any questions we had, and helped us find the perfect flat. Best experience we have had so far with estate agents!
AL · 11 October 2021
★★★★★ 5/5
GoogleFantastic service from Mareena
Steve · 18 July 2026
★★★★★ 5/5
GoogleAisling and Becky were both so great in helping me find a property while overseas. They were both super helpful, responded very quickly, and really made the process quite easy. 10/10 recommend.
Fatou · 23 March 2020
Agent replied
Thank you so much for taking the time to review us, it is very much appreciated.
Warm Regards
From all the GLP team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.