Trusted Agent profile · London
★★★★★
670 reviews across 2 platforms
65 Judd Street, London, WC1H 9RF
Greater London Properties's office in London, at 65 Judd Street, is rated 4.7 out of 5 across 670 reviews on two platforms, including 123 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Greater London Properties hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotShanaz was a dream to work with
After some difficulties with other agencies, I was lucky enough to find Shanaz with GLP. She was amazing to work with: responsive, organized, and managed everything. She made what is normally a stressful/difficult process simple and efficient.After visiting a few flats, she found me the PERFECT unit. I would recommend Shanaz to anyone looking to rent in London. THANK YOU SHANAZ AND GLP!
5/5
TrustpilotThoroughly enjoying renting…
Thoroughly enjoying this renting experience, Emlyn is reliable and up front about how it all works. GLP are showing me decent properties that match what I'm looking for - was slightly dreading the whole house search experience but needn't have done!
We really appreciate you taking the time to review us.From the Greater London Properties team.
5/5
TrustpilotShanaz went above and beyond
Very pleased with our experience with Greater London Properties, particularly Shanaz. She went above and beyond to ensure that we were happy with our flat, she ensured the property we viewed met our criteria before organising a viewing. She was very proactive and transparent throughout the process which is very refreshing. Would highly recommend Greater London Properties because of our experience with her.
5/5
TrustpilotI have a lovely experience with GLP
I have a lovely experience with GLP. They help me find my current apartment and the agent Aisling is really helpful and patient, she helps me to check my documents and explains every single detail clearly! really appreciate!
Thank you for your positive feedback. I will make sure your comments are passed on to Aisling
5/5
TrustpilotJust recently purchased a flat in…
Just recently purchased a flat in Bloomsbury and Dan from GLP kindly assisted me all along the purchase and even after the purchase to help me out move into my new flat. Very smooth & enjoyable process and very professional. Thanks Dan!
5/5
TrustpilotWell done Jessica and Marcus
Jessica and Marcus are very professional and considerate during the process. They always gave quick replies if I have any questions. The process has been very smooth. The best rental agency I have had in London. Well done Marcus, Jessica!
5/5
TrustpilotA class apart!
In terms of quality of service, professionalism and that personal touch GLP are completely a class apart!I've done business with Rob and the team for over 10 years and would confidently recommend them to anyone.Andy Davison, Head of Assets, Ladbrokes Coral
Thank you so much for such a positive review.Warm RegardsGreater London Properties
5/5
TrustpilotWe really have a good experience with…
We really have a good experience with Becky. She is so sweet and she told us some matters clearly which need to attention. At first we really nervous, cause it's the first time that we looked for suitable apartment to rent in London. But Becky really helped us a lot and explained clearly to us. we are really satisfied with you service! Thanks all of you and thanks Becky particularly!
5/5
TrustpilotExcellent company to work with
GLP have been looking after my small property portfolio for almost 10 years now, and it's always been a great experience. They've handled everything from lettings to management smoothly, and even sold a property for me, making the whole sales process really straightforward. I'd definitely recommend them. Big thanks to the team for all the hard work over the years!
5/5
GoogleI recently had the pleasure of working with Razieh to find a flat, and I couldn't be happier with the experience. Her communication and professionalism was excellent. She was always quick with answers to my questions and made the process very easy. She is very friendly and knowledgeable. I would definitely work again with her in the future!
5/5
TrustpilotHad the pleasure of working with GLP's Shanaz
Had the pleasure of working with GLP, the agent Shanaz was very efficient and helpful. She was knowledgeable and went the extra mile, able to send over a wide variety of properties in a short period of time. Each of them being of high quality with great locations. I highly recommend GLP and Shanaz, a real asset to the company and left me with an overall great experience.
5/5
TrustpilotMarcus made everything really easy to…
Marcus made everything really easy to do, extremely helpful, very quick coming back with potential properties and viewings to suit us. He understood what we wanted and was very efficient in replying to emails and text messages.
We will let Marcus know! Many Thanks
5/5
GoogleI had the pleasure to work with Razieh recently while I was looking for a flat to rent. Her dedication and expertise as a real estate agent is truly commendable. Her passion for helping people find their dream home shines through in every interaction, making her an invaluable asset to the clients. Keep up the outstanding work
5/5
TrustpilotGreat service - TOP NOTCH
Thanks to Becky who efficiently showed the two flats I was interested in to a friend. Super efficient and great service. Constant feeds and up to date report on available properties exactly to my specifications. Terrific.
We will let the team know many thanks
5/5
TrustpilotThey were great!
They were great! The whole experience was really easy, looking for a flat was very stress-free! Shanaz was very friendly and very quick at finding flats that suited our criteria. She was always quick at replying to any questions we had, and helped us find the perfect flat. Best experience we have had so far with estate agents!
5/5
TrustpilotSaved my life
The kindest and most patient agents in London. Helped me so much during the rental crisis. Especially Shanaz, who really supported me during these hard times. They aren't just about the business they provide the best care and help, not to mention an amazing variety of flats to their clients.
3/5
TrustpilotGood viewing but at massive effort to set up
Essentially, the agent Marcus was pleasant and knowledgable enough, the viewing experience was great. But it took such a huge effort on my part to actually make the viewing happen which was hugley frustrating. I requested a call back three times over three days until something finally happened. In central london this delay can often mean the difference between finding and loosing a great place.
1/5
Trustpilotwould stay far away from dealing with…
would stay far away from dealing with them.
Hi Sameer, Thank you for taking the time to share your feedback. We take all reviews very seriously, especially when someone feels they haven’t had a positive experience with us. I’ve looked through our records but haven’t been able to find anyone under your name. It would be really helpful if you could email me directly at info@glp.co.uk with a few more details, including the property you’re referring to and the issues you experienced. That way, I can fully understand what happened and look into this for you. We care deeply about the level of service we provide, and I’d really like the opportunity to address your concerns. Many thanks, and I hope we can resolve this for you. Warm regards, Kate Hill Director
5/5
GoogleBecky Hill from GLP was the most friendly and helpful agent I've experienced while living in London. As a prospective tenant, it really felt like she was in our corner, advocating for us to the landlord. We didn't end up getting the property we applied for, but my experience with Becky was so positive that I still wanted to leave a review.
5/5
TrustpilotMy adviser Kai and Jessica
These two colleagues have strong working ability and are very careful. On that day I picked up the key, the plane arrived in advance, Kai and Jessica went to the office to give me the key in advance（I feel excited and very happy）.The house is also great, and I will recommend it to my friends.
2/5
TrustpilotOne bedroom flat in Bloomsbury London
Regarding my view of the property, I was rather uncomfortable where they arrange at least a few reviews at the same time. I thought it was purposely created a constraint for the viewer to make an offer. It might be as a business model by the GLP Bloomsbury agent but it is not satisfactory for a client point of view. I could make an offer but I have decided not too.Although property consultant was a kind and friendly environment, where branch created, is not desirable,
Thank you very much for taking the time to review us. I am pleased to hear the positive comments about Becky. Unfortunately, the current tenant only provided us with a one-hour window in which to carry out viewings and we have to respect their privacy and be accommodating as we are entering their home. I am sure Becky will have told you the market is very busy at the moment and as such on occasions like this where there are multiple people wishing to view this can happen. I can see that you had fifteen minutes to view the property and ask questions which is not always ideal, but some people take only a few minutes to view a property.If you remain interested in this or any other properties, we would of course be delighted to show you them and where possible will be able to give you as much time as you need to view. Please do rest assured it is not a sales tactic we want all applicants to feel comfortable and have a good experience with us. If you wish to discuss the matter further, please do not hesitate to give me a call.Kind regards Rob Hill Director
1/5
TrustpilotOffer was accepted and agent was still receiving other offers
Made an offer, was told by the agent it was accepted by the landlord and was gonna charge the deposit fee and start referencing process, then TEN MINUTES LATER the agent tells me they got another offer so mine was turned down unless I offered more money than the other person. When I asked how much more the other person offered the agent wouldn't tell me, so I end up losing the apartment in a moment where I was in much need of moving. When I was told in the end how much the other person offered I said I could match it but still the agent went with the other person despite telling me my offer was accepted. By the way, the agent had already all of my documents, including passport information and bank statements, which never even offered to return. Completely unprofessional behaviour. Would never recommend this agency and of course if I ever find that anyone I appreciate is considering their services I will advice against it completely.
Hi RemhUnfortunately this decision is out of our hands and up to the Landlord. As discussed at the time, another agent at another company went in with an offer after yours and the landlord took that offer over yours.We were just as gutted as you.We hope you found a new property, Many ThanksKate
5/5
TrustpilotA big thumbs up to GLP and Sarah in…
A big thumbs up to GLP and Sarah in particular who guided me through the trials and tribulations of being a first time landlord. Her knowledge, advice and professionalism were invaluable from the first phone call through to the valuation and ultimately new tenants taking possession. I must have tested her patience at times but you would never have known. She answered every query promptly and efficiently and I cannot praise her enough. Thank you GLP and your great team.
Thank you for taking the time to write such a lovely review about us.Many ThanksThe Greater London Properties Team
5/5
TrustpilotExcellent
Excellent! The property was well presented. Marcus was there at the appointed time, was knowledgeable, informative, respectful, friendly! I will do business with him and GLP if at all possible!
Thank you for such positive feedback. I will make sure your comments are passed on to Marcus.
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Tell us what you need and we'll put you in touch. Greater London Properties hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
