Trusted Agent profile · London
Verified
★★★★★
78 reviews from tenants · all 363 reviews
200 Lavender Hill, London, SW11 1JA
78 reviews of Gordon's London office come from tenants, rated 4.7 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.
78 reviews from tenants, from every platform, shown as written. First names only.
5/5
View AgentsFriendly, helpful and very efficient
Thomas made the process of moving into our new flat in South West London very easy. He was very quick and efficient at processing our offer, getting the contract set up and arranging the move-in. His communication with us was great and he always responded to emails quickly. He was friendly and helpful throughout.the process. Thank you Thomas!
5/5
View AgentsMove in review
The process of acquiring a new apartment was made effortless by Dean. He made sure everything was attempted to in a time effective manner. Customer satisfaction was put before sales volume which was very impressive. Dean ensured I was able to obtain the particular flat I wanted with him taking majority of the bulk load.
4/5
View AgentsDean Review
Dean was very helpful and always on call with helping us find options that met me and my partners needs. He was a good point of contact and always followed up which other agents had failed to do. Dean for this reason stood out particularly in his professionalism and his honesty especially on viewings.
5/5
View AgentsRumz went above and beyond to help me and my flatmate with any problems we had, He made sure the flat was in pristine condition by the time we moved in and patiently explained everything to us that we didn't understand, making sure we didn't feel rushed or hassled. Really lovely guy.
4/5
View AgentsDean was very helpful throughout the process. When the original place we wanted was no longer available, Dean went out of his way to find us a new home. He responded to all queries in a speedy and professional manor making the process very easy for me and my husband.
4/5
View AgentsEfficient and Energetic!
Thank you to Rumz Habib for all his help with the securing of our new home. It was a quick, efficient and stress-free process thanks to his friendly and enthusiastic attitude. It's lovely to have someone as excited about the process as we are guiding us through. Final stretch now!
5/5
View AgentsPersonable, Helpful, Efficient
This was our first time renting, and Dean helped us out every step of the way. From the initial viewing and securing the property, right upto the move in day. He was on hand or at the other end of the phone to assist. Cheers Dean SF
5/5
View AgentsThomas is very direct which is good, None of that fluffy "not really listening to your requirements" lettings agent style that so many lettings agents are. Got the job done nice and efficiently and kept me informed and was responsive to my calls and emails etc.
3/5
View AgentsThomas is very efficient, occasionally his tone could be misconstrued.
Thomas worked very well to help us secure our property within a few days, which we are very grateful for! Sometimes his emails can come across quite abrupt to the point of rude. However, we are sure this is unintended as in person he is great.
5/5
View AgentsGreat communication and very efficient
Very happy that Jade was able to facilitate our speedy move into 29 Poynders Court. Se communicated very clearly throughout the whole process, always responded to our queries quickly and ensured we could move into the property with as little stress as possible.
5/5
View AgentsProfessional and helpful
Even though we had a difficult process to go through, Thomas was an amazing help going through it. He was very transparent about what is required and what would be the next steps. He was kind, friendly, courteous and very clear in communications.
5/5
View AgentsThomas is really efficient and understanding. He answers every question quickly and kindly.
I definitely recommand Thomas as agent for his professionalism and kindness. He gave all the answers we needed in very short time and made his best to give all the informations needed. He took time for a second viewing and was really helpful.
5/5
View AgentsApproachable and professional
Thomas has been very helpful in answering all the questions I’ve had about the apartments I viewed. He is very friendly and easy to talk to, and has always replied within minutes in our email correspondence. Thomas has been very professional throughout.
5/5
View AgentsExcellent Service
Thomas has been a great help during my flat hunting. He was really helpful and provided me with all the information I needed to know. The process was fast and painless. Most importantly, he is kind and considerate. Big thanks to him.
5/5
View AgentsReview of Thomas Meliak
I would absolutely recommend Thomas. He was professional and efficient throughout and took the time to keep us informed of progress throughout the letting process which I really appreciated. The courtesy call the day after we moved in was very welcome!
5/5
View AgentsReally helpful and found us a perfect flat straight away.
Thomas was great at helping us find a great flat and aided us through the whole process to make it as stress-free as possible. He responded to all our emails very quickly and we were pleased with his service.
5/5
View Agentsvery professional
Thomas was very thorough and professional but I liked the most was the frequent communication and his flexibility. I highly recommend Thomas to anyone looking for a highly effective and reliable estate agent! All the best, Sabrina"
4/5
View AgentsDean was very swift in replying
New to London, Dean was great to deal with when finding our 4 bedroom flat. We had a tricky start but Dean was very fast at replying to our e-mails and answered all our questions informatively.
5/5
View AgentsExcellent
I recommend Thomas as he has been very helpful and professional. He was always available and provided us with every answers we needed, facilitating our flat hunting and moving process. Thanks again for your assistance.
5/5
View AgentsDean was so helpful agent for a person that come from a different country and try to find a new home In my own process, he dealt with everything that makes me feel safe.
5/5
View AgentsA friendly, yet professional attitude
Dean helped me to secure the apartment the moment I stepped in. He explained everything to me, I signed the papers, and I moved in 3 weeks later. Couldn't ask for a better service.
5/5
View AgentsNo problems, moved in quick, all queries answered!
We took on a Gordon and Co rental property this month. Dean our agent found us a property that exceeded our expectations, great location and made the admin quick and easy. Thank you!
4/5
View Agentsthomas was helpful in a long drawn out process; when other parties were slow in responding he helped track them down and get them moving. it was a shame that gordon and co's checks on tenants were as unnecessarily severe as they were, as this was the main cause of the process taking a long time, however thomas helped us through it, and got us moved in on the date agreed despite it looking like it wouldn't happen.
5/5
View AgentsHad a wonderful experience with Rumz
Was an absolute pleasure dealing with Rumz. Calm and very professional. Sorted me out for my first home and what an awesome time we had with the process. Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
78 reviews from tenants, rated 4.7 out of 5 on average. For example, Will wrote: "Overall Thomas provided a professional, thorough and responsive service. He was able to organise a viewing of the property we now rent at very short-notice, and ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
