Trusted Agent profile · London

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Gordon & Co. reviews in London

3.8

★★★★★ Good

172 reviews across 2 platforms

Strata Pavillion, 4 Walworth Road, London, SE1 6EB

Part of Gordon, see every office.

Gordon's office in London, at Strata Pavillion, is rated 3.8 out of 5 across 172 reviews on two platforms, including 166 Google reviews rated 3.7.

3.7 / 5

166

Reviews on Google

This office

5.0 / 5

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 I have worked in property for a number of years and have found that generally, agents leave much to be desired in terms of service and professionalism. Debola ...RL, 2 June 2016Read the review from sellers

Buyers2 reviews

5.0 / 5 We have just completed a purchase with Debola after an 8 month search in the area. We were fortunate to register with Gordon & Co some months back and met ...Mark, 7 June 2016Read all 2 from buyers

About Gordon London

Established in 1948, Gordon & Co. is an independent Residential Sales & Lettings agency and Property Management company covering Central and Greater London. Our offices in Battersea, Elephant & Castle, Norbury, Paddington, Surrey Quays, The Strand and Tower Bridge are all supported by our South East Asia offices based in Hong Kong, Singapore and Malaysia. We are property professionals with a wealth of experience; striving to offer the very best service and always having pride and passion in all we do. Gordon & Co. have forged a reputation as the leading Estate Agency in the Elephant & Castle area. After opening in 2008 the office has been involved with a number of developments and regeneration projects in the area. We are property professionals with a wealth of experience; striving to offer the very best service and always having pride and passion in all we do. Gordon & Co. Elephant & Castle covers the South East London area including Elephant & Castle, Lambeth, Waterloo, London Bridge, Borough and further afield whilst also covering West London areas such as Victoria and Westminster.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

Avoid renting any property through this estate agents. Good at the beginning of the tenancy when you have paid them a fortune (£390 admin fees) to move in!!! Extremely awful when you move out and they try to rob your deposit by picking on useless things in the checkout report. i.e. there's a small scratch on the tv unit (a cheap IKEA unit that has dozens of scratches when I moved in), there's a crack in the fridge drawer and will charge £30 (was there when I moved in and it was glued and functioning ok) and so on so forth. I'm my case the landlord was an overseas investor who doesn't care about tenants and it takes him weeks to approve repairs. in some cases he never approved major repairs without any clarification. He once decided to sell the flat without telling me (I found the ad online) or Gordon and Co and liaised with another estate agent to advertise the flat. He then requested Gordon and Co to seek access to the flat to view it for prospective buyers. Go&Co sent me a vague email accessing for access to flat without telling the reasons and I later found out online that the flat was put on sale 3 months after I moved in!!! Got&Co were very biased and always on the landlord's side. I'll be taking them and their landlord to court so they learn some lessons.

Hadi · 30 July 2019

Agent replied

Dear Mr Ibrahim, Thank you for your review. I understand that you have been in touch with your property manager and discussed the points you have raised. I am also aware that your deposit has been returned to you. If you wish to discuss anything further please do call our Lettings Manager, Natalie on 0207 703 7088.

5/5

Google

Thank you so much Kwan, this agent is very professional and helpful every day! Move in my new flat with no problem and in the perfect timing as planned.

Filippo · 16 January 2020

Agent replied

Hello Filippo, We will be sure to pass this great review onto Kwan. We are happy that on the behalf of Gordon & Co Kwan was able to provide you such great service and help you move in your planned timing. We wish you nothing but the best in your new apartment. Kind Regards Gordon & Co

4/5

Google

Pavlo was an incredibly professional and helpful individual. The entire move was conducted with no hitches and any issues were resolved immediately!! Thanks a million!!

Justin · 3 March 2021

Agent replied

Hello Justin, Thank you for your review. We hope you are enjoying your new home. All the best! Gordon & Co

5/5

View Agents

Debola Oginni of Gordon & Co is an outstanding estate agent

Debola was an absolutely brilliant agent, who was patient, informative and extremely helpful throughout the entire buying process, and indeed has continued to assist with queries after completion. Having dealt with three other estate agents, Gordon & Co were the only ones who did not hassle me. They were attentive and very accommodating of my many requests. I recommend Debola, and Gordon & Co unreservedly.

Matthew · 11 April 2016

5/5

Google

I had a great experience with Debola and James when selling my flat. I was very hands off and they handled the sale well. Thanks to the team.

Chris · 29 July 2019

Agent replied

Dear Chris, Thank you for your review. We are happy to know Debola and James were able to handle the sale of your property well and that you had a great experience. We wish you all the best. Kind Regards Gordon & Co

5/5

Google

As an international student, gordon & co chose a very satisfactory house for me when looking for a house to rent. The house is located in a district, the location is good, and the price is right. The most satisfying thing is Tang's service. Every time I have a problem, Tang can always help me solve it very well, which has guaranteed my life in the UK.PositiveResponsiveness, Professionalism, Value

Zhou · 22 June 2021

Agent replied · 21 June 2024

Hello Zhou, We are pleased to know that Kwan found you the right property as an international student. We hope you are settling in well in the area and in your new home while you study here in the UK. Kind Regards Gordon & Co

5/5

Google

I've used Gordon & Co for 5 years now and am very happy with their work in finding tenants, resolving problems that come up and communication by both phone and email. Recently, Rahan Malik did great work getting a new tenant during a difficult period (pandemic) and he kept us updated with a changing situation, thus continuing the very good experience we've had with Gordon & Co.PositiveResponsiveness, Professionalism

P · 27 August 2021

Agent replied

Hello P Strong, Thank you so much for leaving us this review. We are very pleased to know that our service over the past 5 years has been a good one and we were able to secure tenants for your property in such difficult times. We continue to look forward working with you. All the best! Gordon & Co

5/5

Google

Our agent Kwan was amazing and extremely professional. Firstly found us a great apartment for a great price, but also good communication throughout the whole process which made the move in smooth and easy. Also maybe the best dressed agent in London, sharpest suits I’ve ever seen!

NIck · 13 April 2022

5/5

Google

I would highly recommend my agent Kwan who is very kind and helpful. Always provide great services and solve my flat problems immediately.

Xiaosi · 29 July 2020

Agent replied · 29 July 2023

Hello Xiaosi Thank you for your great review. We are happy to know you would recommend Kwan through your experience with him helping you find a flat. We hope you enjoy your time at your new apartment. Regards Gordon & Co

5/5

Google

Great service that I couldn't fault, regular updates throughout the process and reliable. The whole team were trustworthy with good information and market knowledge, providing off market opportunities due to their experience and knowledge of the market. No other agent I have used have provided this level of insight into an area or opportunities of this nature. Real stand out above the rest and a quality agent when looking in Elephant and Castle.

Calum · 29 July 2019

Agent replied

Hello Calum Thank you for your feedback, we’re really pleased that you have had such a great experience with Gordon & Co. We wish you all the best and hope you are happy in your new home and of course would love to assist you in your search if you are ever looking in future. Kind Regards Gordon & Co

5/5

Google

I would highly recommend my agent Kwan who is very kind and helpful. Always provide great services and solve my flat problems immediately.

A · 21 November 2019

Agent replied

5/5

Google

James is a very professional and a kind person. He is very knowledgable and patient. I would recommend him without any hesitation.

Joanna · 24 February 2020

Agent replied

Hello Joanna, Thank you for this 5 star review. James will be well pleased to know that on the behalf of Gordon & Co he has provided such great service. Thank you for choosing Gordon & Co for your property search, we wish you all the best. Regards Gordon & Co

5/5

Google

Thank you Hajera for helping me to find a suitable flat! Great service and thoughtful guidance!

Winnie · 29 July 2021

Agent replied · 29 July 2023

Hello Wingyan0119, Thank you for this 5 star review. We hope you are enjoying your new home! Kind Regards Gordon & Co

5/5

Google

Best agent in the E&C area. Ask for Kwan Tang.

Yilun · 13 April 2022

Agent replied · 21 June 2024

Hello Yilun, Thank you for this 5 star review for Kwan on the behalf of Gordon & Co. We hope … More

5/5

Google

Rahan has been really professional and kind, he helped me in finding the perfect place, thanks!

Antonello · 24 February 2021

Agent replied

Hello Antonello, Thank your for leaving this 5 star review. Wishing you all the best in your new home. Gordon & Co

5/5

Google

Thank you Hajera for helping me to find a suitable flat! Great service and thoughtful guidance!

Wingyan0119 · 10 February 2021

Agent replied

Hello Wingyan0119, Thank you for this 5 star review. We hope you are enjoying your new home! Kind Regards Gordon & Co

5/5

Google

Our agent Rahan was professional and in addition he accommodated our time for communications even if this was after working hours. The entire reference check / tenancy agreement process was smooth and with minimal hiccups. Rahan cleared our …

Zhen · 13 April 2022

5/5

Google

Thanks Kwan Tang helping me find a good apartment, very helpful and friendly at all times. Highly recommend!

Jinglu · 16 October 2019

Agent replied

Hello Jinglu, Thank you for your review, we will be sure to pass your kind words to Kwan. We wish you all the best in your new apartment. Kind Regards Gordon & Co

5/5

Google

Gordon & Co have been our managing agents for five years and have never failed to source new tenants for our buy-to-let properties in a timely and professional manner. Their lettings and management team are consistently reliable and even throughout the current Covid-19 crisis have never failed in giving anything less than a full professional service.PositiveResponsiveness, Quality, Professionalism, Value

Edwina · 27 August 2021

Agent replied

Hello Edwina, Thank you for leaving us this 5 star review. Gordon & Co are very happy to know that through out these 5 years we were able to help provide tenants for your properties in a professional and timely manner. We look forward in continuing to work with you. Kind Regards Gordon & Co

5/5

Google

James is excellent, always response quick and very efficient. The team is very polite and helpful, highly recommend!

Loretta · 29 July 2019

Agent replied

Dear Loretta Thank you for you for leaving us this review in regards to the service you received from James. We are very pleased to know that you were happy with the service and that you will recommend us. We wish you all the best! Kind Regards Gordon & Co

5/5

Google

Thanks Kwan for helping me find this nice flat in Elephant & castle Reliable company

Bella · 29 July 2020

Agent replied

Hi Bella, Thank you for your review. We hope you are settling well in your new flat. Kwan was very happy to help you in finding this property. We wish you all the best. Gordon & Co

5/5

Google

Kwan is a good agent and also speaks cantonese. The houses he recommended are very good.

Li · 16 October 2019

Agent replied

Hi Christina, Thank you for your review in regards to the service you received from Kwan. Kind Regards Gordon & Co

5/5

Google

I had a really positive and smooth experience with this agency. Kwan was very helpful all throughout the whole process, was very responsive and genuinely helpful. Would definitely go back for future flat-hunting!

Tzy · 13 April 2022

5/5

Google

Scarlett was excellent! She was friendly and communicative (sharing details of properties in advance, reconfirming our appointment the day before, etc) and made the best use of time by showing us several properties that fit our specifications. I would definitely work with Scarlett again!

Patricia · 29 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Gordon & Co.

How many reviews does Gordon & Co. have?

Gordon's London office has 172 reviews across two platforms: 166 on Google, 6 on View Agents.

What is Gordon & Co.'s rating?

Gordon & Co. is rated 3.8 out of 5 across all 172 reviews, and 3.7 out of 5 on Google from 166 reviews.

Where is Gordon's London office?

Gordon & Co., Strata Pavillion, 4 Walworth Road, London, SE1 6EB.

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