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Gordon & Co. reviews in London

3.8

★★★★★ Good

172 reviews across 2 platforms

Strata Pavillion, 4 Walworth Road, London, SE1 6EB

Part of Gordon, see every office.

Gordon's office in London, at Strata Pavillion, is rated 3.8 out of 5 across 172 reviews on two platforms, including 166 Google reviews rated 3.7.

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3.7 / 5

166

Reviews on Google

This office

View Agents logo

5.0 / 5

6

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Gordon London

Established in 1948, Gordon & Co. is an independent Residential Sales & Lettings agency and Property Management company covering Central and Greater London. Our offices in Battersea, Elephant & Castle, Norbury, Paddington, Surrey Quays, The Strand and Tower Bridge are all supported by our South East Asia offices based in Hong Kong, Singapore and Malaysia. We are property professionals with a wealth of experience; striving to offer the very best service and always having pride and passion in all we do. Gordon & Co. have forged a reputation as the leading Estate Agency in the Elephant & Castle area. After opening in 2008 the office has been involved with a number of developments and regeneration projects in the area. We are property professionals with a wealth of experience; striving to offer the very best service and always having pride and passion in all we do. Gordon & Co. Elephant & Castle covers the South East London area including Elephant & Castle, Lambeth, Waterloo, London Bridge, Borough and further afield whilst also covering West London areas such as Victoria and Westminster.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Google

I have recently rent an apartment to study in London from gordon which is a nice apartment in the one the elephant tower. Mr. Rahan has been of great help to me and my friend to find the final apartment.

唐一宁 · 13 April 2022

Agent replied · 21 June 2024

Hello, Thank you for this review. We hope you are enjoying your new home. We are happy … More

5/5

Google

I bought a property using Gorgon & Co and specifically, estate agent Lenard Pap. He is an amazing estate agent! 5 starts! The communication between me and Lenard was always 100%. Also, he did a fantastic job by trying to move things quicker and explaining me every step of the process. I would like to thank the whole Gorgon & Co team for your help!

Z · 9 December 2022

5/5

View Agents

Sale of Flat in Elephant and Castle at excellent price

I would highly recommend these estate agents to anyone. because of their professionalism, local knowledge, continuous communication, and extensive client base. The team (Lee Hinds, Debola Oginni, James Swain) of the Elephant and Castle Branch, led by Dominic Foye, remained professional under difficult market conditions and with extremely non-cooperative tenants during part of the marketing campaign. I'm particularly thankful to Lee Hinds who was instrumental in identifying the right buyers and in facilitating the exchange and completion process in an expedient way.. Thank you all!

Ines · 18 August 2019

5/5

Google

So impressed with all of the team at G&Co Elephant & Castle. Renting a flat through Kwan and Shan in Lettings, while looking to buy with Debola and Dom, all aspects of the service have been outstanding. I can't recommend them highly enough! James Cross

James · 29 July 2020

Agent replied

Hello James, Thank you for such a great review. The team were more than happy to help you while renting and looking to buy a property. We all wish you nothing but the best! Kind Regards Gordon & Co

5/5

Google

Dominic and James oversaw our sale and they both went over and above to get things past the finish line. Great and responsive customer service, and really strong local knowledge. I'd definitely work with them again and recommend them to anyone selling in the local area.

Jonah · 29 July 2019

Agent replied

Dear Jonah, Thank you for leaving us this review. We are very pleased you were happy with the service received from Dominic & James. We wish you all the best and would be happy to assist you should you need us in the future! Kind Regards Gordon & Co

5/5

Google

My experience with the agency was very positive. Rahan is the agent that took care of us, he is extremely professional and prepared to give all the informations needed and ready to answer to all our questions about the move in.

Mattia · 24 February 2021

Agent replied

Hello Mattia, We hope you are enjoying your new home! Thank you for leaving us a review on the service you received from Rahan. We are glad to know that you received all the information your required through the process. Best Regards Gordon & Co

5/5

Google

Great service from Kwan Tang. Super responsive and accommodating to our needs. Made a usually very tedious process very smooth and spent a lot of time explaining the move in process. Would highly recommend !PositiveResponsiveness, Quality, Professionalism, Value

Db00090 · 27 August 2021

Agent replied

Hello db00090, Thank you for your 5 star review. We will be sure to pass on this review to Kwan. He will be very happy to know that he was able to accommodate your needs in finding your new home. Thank you for recommending Gordon & Co. All the best!

5/5

View Agents
Buyer

A really decent agent you can trust! Highly recommend.

We have just completed a purchase with Debola after an 8 month search in the area. We were fortunate to register with Gordon & Co some months back and met Debola then to view a property, which didn't quite suit our needs at the time. During our search we had awful experiences with other agencies - high pressure, offers only to be put forward if a mortgage was taken through their broker etc. We had none of that from Gordon & Co.. Debola never forgot we were still searching and sent us selected details of one or two properties he knew we would like, based on our criteria from our original meeting. We weren't bombarded with the usual mass emails from other agents. Then bingo, a match came in and Debola was straight in touch. It was exactly what we wanted and we have now completed. Although I can't vouch fully for Gordon & Co, I can for this agent!. Debola was so professional and respectful during viewings. He was on time, covered every question we had in the back of our minds and most importantly we found him to be totally honest. There was no high pressure sales pitch, He simply understood our needs and we had open communications that helped us find our ideal home. During the conveyancing he was at the end of the phone or email, always responsive, chasing all the parties to get the deal done. I can hand on heart recommend this guy. If you are buying do get in touch.. Very happy buyers here. I hope this review helps you.

Mark · 7 June 2016

5/5

Google

As an international student, I currently rent an apartment in Elephant Park with Gordon&Co and get a good service from Mr. Kwan Tang. He is so professional and helpful, really appreciate his work.

Camie · 13 April 2022

Agent replied

Hello Camie, Thank you for this 5 star review. We hope you are settling in well in the … More

5/5

View Agents
Seller

Helpful, understanding and attentive.

I have worked in property for a number of years and have found that generally, agents leave much to be desired in terms of service and professionalism. Debola has been star in an otherwise murky sky, helping me with my property search like no other agent I have worked with. He listens, understands requirements and goes the extra mile to find the right property. He has pulled a number of strings for me and has made sure the process has been effortless. I’ve consistently been surprised by the amount of work and prep he has put in and have enjoyed working with him thus far. It’s not often that you can recommended an agent, however I have no reservations in doing so with Debola.

RL · 2 June 2016

5/5

View Agents
Buyer

Very Knowledgeable, Reliable and Accessible

I recently purchased an apartment (new development) via Gordon & Co, and the support provided by the Senior Negotiator (Debola) has been absolutely fantastic. Gordon & Co stands out from other estate agents I have used in the past, as they have consistently been: - Very proactive and expedient throughout the process; - Very accessible by phone whenever any questions or issues have needed resolution; - Very mindful of both the buyer and seller sides of a transaction and recognised how stressful it can be to get through the process; - Very informed and knowledgable about the developments in particular and the property market in general. In summary, I have been left with a very positive impression and would highly recommend Gordon & Co.

Kim · 6 April 2016

5/5

Google

Had an awesome experience finding a flat and getting any maintenance from gordon & co, special thanks to Shan who's been super helpful and resolved any issues quickly and efficiently and is in general a lovely person :)

Kris · 17 January 2021

Agent replied

Hi Kris, Thank you for your review in regards to the service you have received from Gordon & Co. We will be sure to pass on your kind words to Shan to let her know how helpful and effect she was. Kind Regards Gordon & Co

4/5

Google

I had a very good experience by selling my property with Gordon & Co. Dominic and Debola are very professional, always available to answer questions and very helpful through the entire process. Would highly recommend.

Hanan · 29 July 2021

Agent replied

Hello Hanan, Thank you for your review. It was Dominic & Debola's pleasure helping you sell your property on the behalf of Gordon & Co. We wish you all the best in the future and would be more than happy to help you again should you need us. Kind Regards Gordon & Co

5/5

Google

Up there with the most professional people in the property industry we ever dealt with. Couldn't praise Kwan, Natalie and the wider Gordon Co. team more. Highly recommended if you're looking for a place in SE1/SE17.PositiveResponsiveness, Quality, Professionalism, Value

Raul · 27 August 2020

Agent replied

Hello Spartak, Thank you for such a great review in regards to your experience with Kwan and Natalie on the behalf of Gordon & Co. We will be sure to pass such positive review to them both. All the best! Gordon & Co

5/5

Google

Debola and the wider team at Gordon and Co have been nothing but great. They helped us through every step of the property purchase, answered all questions we had in a very timely manner and were friendly and professional throughout.

Philipp · 3 March 2020

Agent replied

Hello Philipp, Thank you very much for such a great review of your experience with Debola and the rest of the Gordon & Co team. He would be very happy to know that he provided you such great service every step of your search. Having found your new home, we wish you great success and happiness. Kind Regards Gordon & Co

5/5

Google

We recently engaged Gordon and Co. to find tenants for our rental property. We were very pleased with the support and speed at which tenants were secured. The experience has been very positive. Thank you to Natalie and Rahan.

Simon · 27 October 2019

Agent replied

Hello Simon, Thank you for this great review. We are very happy you are pleased with the service in renting your property. We look forward to continue working with you in the near future. All the best! Gordon & Co

5/5

Google

I had a pleasant and efficient experience with Gordon and Co when Pavlo was sorting my lease. Responses were prompt and continue to be with any queries I may have and it was an easy and straightforward process overall!

Jasveen · 9 October 2019

Agent replied

Hello Jasveen, We are pleased to know that you had a pleasant and efficient experience with Gordon & Co especially with the help of Pavlo. We are happy that your overall experience was a good one. Thank you for your review. Kind Regards Gordon & Co

5/5

Google

Great help in search and negotiations (for rental flat): I dealt with the lettings team which helped me secure a flat in January 2021. Gordon & Co. was very good in listening to my requirements over my search helping me find the right home. I have to note one of the employees, Rahan Malik, who was very responsive and conducted all the needed viewings. Afterwards he also acted as a negotiating agent that helped me secure the flat I was looking for a fair price in the area.

Andriy · 29 July 2021

Agent replied

Hello Andriy, We hope you are settling well in your new flat. Thank you for leaving such a positive review on the service you received from Rahan. We are delighted that the process was a good one and your requirements were met when looking for your new flat. All the best! Gordon & Co

5/5

Google

Kwan managed our flat search process. Overall experience was great both before moving in and during our first couple of months in the flat. One note I would make about One The Elephant building is that there tends to be a strong wind that results in noises that might disturb certain people. Worth checking when visiting a flat. However this is not the agency's fault. They have been wonderful.

Guillermo · 24 April 2020

2/5

Google

Gordon & Co was very responsive and helpful throughout the process of finding and renting a place. However, at check-out me and my partner experienced extra charges and hidden fees (~£340 in total) and the overall process of getting some of our deposit back took two months. The charges we received included deductions for items that were broken before we moved in, an additional bill for heating and hot water (even if we paid our bills separately to our utility companies) and an extra fee for additional cleaning since the steam clean we organised "was not sufficient". Review your check-in report meticulously, report any errors and take pictures of everything - this way you are ready to dispute the expected extra charges at check-out.

Tiia · 22 June 2021

Agent replied · 21 June 2024

Hello Tiia, Thank you for this 5 star review. Kwan would be delighted to know that he provided a great service for you while looking for a new home, we will be sure to pass this review on to him. Kind Regards Gordon & Co

1/5

Google

I would avoid this letting and also avoid moving into the Strava block! First off the building has a large amount of fundamental problems; the wind whistles incredibly loud, the flat can become unbearably hot (once during the summer the flat temperature gauge read 33 degrees at midnight!), the fresh air ducts are connected between flats so you'll smell your naughbours cooking! For half of the tenancy one of the elevators was broken, and a couple of times both were broken! imagine walking up 30 flights of stairs. Sometimes the longest part of my commute into central was actually getting out the building when the elevators were at rush hour. As for the letting, they did the least of a letting and maintenance service I've experienced so far! We moved into a flat with broken oven light and a few ceiling lights out, even after multiple emails they never replace them in the whole tenancy. A florescent tube broke in the bathroom, we bought a replacement but didn't work, we asked repeatably for maintenance to come have a look but nothing was done! Expect to send them multiply emails for things to get done! As for leaving the flat, that's when they showed their true colours. Lets just say 2 light bulbs had gone out on the ceiling and i was charged £100 to replace (£10 for the 2 bulbs plus £90 labour) ... and no that's not an exaggeration! Hope this helps you decide on your next move! best of luck if you go with them! Brace yourself for the end of tenancy bill, unless you're a fan of jump scares in horror movies

Rob · 15 April 2021

Agent replied

Dear Rob, We are very sorry to receive your review about your experience in the Strata building. We would like to find out which apartment you were staying in so that we can find about more information and discuss this with you further. Please do contact the Lettings Manager, Natalie Forgrave on natalie@goandco.co.uk or call our office line on 0207 703 7088 and she will be happy to assist. Kind regards, Gordon and Co team.

5/5

Google

Really impressed with Gordon & Co. and have ended up renting through them! Rahan listened carefully and showed me properties that were a great match with our budget/desires - we are really happy with where we've ended up! They were incredible when it came to agency fees/inspection fees (£0) which puts letting outside of London to shame when I'd braced myself for the worst! Hoping for an equally smooth end of tenancy in 11 months time!PositiveQuality, Professionalism, Value

Miranda · 22 June 2021

Agent replied · 21 June 2024

Hello Miranda, Thank you for taking the time out to leave a review on your experience with Gordon & Co. We will be sure to let Rahan know that you were pleased with the service he provided and we are also happy to know that you are happy with the property he helped you to find. Have a great weekend! Gordon & Co

5/5

Google

Great estate agents, very good at getting back to you quickly. A special thank you Kwan, who has found me the past two flats I've lived in! He is always super friendly and helpful.

Erika · 16 October 2019

Agent replied

Hello Erika, Thank you for this great review. It is very good to know this is your second time renting with us and Kwan was friendly and helpful in finding you an apartment. Wishing you all the best and we would be very happy to assist you should you need us again in the future. Regards Gordon & Co

5/5

Google

My agent Kwan was really helpful and a pleasure to deal with. Always easily contactable and kept me up to date with the entire process from start to finish.

Stacy · 9 February 2021

Agent replied

Hello Stacy, Thank you for this 5 star review. We hope you have settled in well in your new home. We will be sure to let Kwan know that you were happy with his service throughout. Kind Regards Gordon & Co

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Questions about Gordon & Co.

How many reviews does Gordon & Co. have?

Gordon's London office has 172 reviews across two platforms: 166 on Google, 6 on View Agents.

What is Gordon & Co.'s rating?

Gordon & Co. is rated 3.8 out of 5 across all 172 reviews, and 3.7 out of 5 on Google from 166 reviews.

Where is Gordon's London office?

Gordon & Co., Strata Pavillion, 4 Walworth Road, London, SE1 6EB.

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