Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleMe and my Partner are first time tenants and we thought it would be very stressful however with Barbara's assistant with the transition, it has been amazing, She has been Professional, to her word, kept us up to date and when she couldn't or even if she could reach me via phone she would still email me and leave a voicemail (but you know how it is noone really listens to them anymore lol).
On a serious note Goodfellows services have been impeccable I want to give a shout out to Grace for her professional advice and guidance on insurance, not sell us anything unnecessary.
Overall I give 5/5 to goodfellows for Barbara & Grace's impeccable service
Michael Β· 20 November 2020
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5/5
GoogleElla is my consutant. she helped me find the property and all the procedures for moving in. It's a very tight timeline. but thanks . we made it on time! She got a lot of phone call from me everyday. and the whole team knew me! hahaha. thank you all! best wishes !!
Yanxia Β· 21 November 2018
Agent replied Β· 20 November 2023
Goodfellows love to receive great reviews and especially when you have taken the time to mention Ella in person - thank you
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5/5
GoogleSharmila was very helpful and professional. She helped us understand how to go about renting our property and told us of the various options available with Goodfellows. Though we are not using their services at the moment we will certainly consider them should we require them in the future.
Elizabeth Β· 17 March 2024
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5/5
GoogleElla is my consutant. she helped me find the property and all the procedures for moving in. It's a very tight timeline. but thanks . we made it on time! She got a lot of phone call from me everyday. and the whole team knew me! hahaha. thank you all! best wishes !!
Blue Β· 16 September 2018
Agent replied
Goodfellows love to receive great reviews and especially when you have taken the time to mention Ella in person - thank you
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5/5
GoogleAmazing agency, and want to especially thanks Jack! First time dealing with the property problems in the UK, Jack helps us a lot! He responds us very fast and provides us with detail information! Really appreciate for his help! Thank you! πππ β¦
HY Β· 25 June 2024
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5/5
GoogleI recently sold my property with the help of Martin who was highly professional every step of the way. Despite the various challenges we faced, Martin remained a pillar of support and was excellent at communicating. β¦
Tripti Β· 13 March 2026
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5/5
GoogleWe have approached Goodfellows Estate Agents to help us renting out our house. The service was excellent. Rosie was extremely helpful and knowledgeable going through the whole process with us and guiding us on every step. We liked her professional approach and quick response for all of the questions we have had.
We strongly recommend these guys as they definitely know what they are doing
Ivo Β· 20 November 2022
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5/5
GoogleYou can't choose your seller's estate agent when buying a house, but luckily Goodfellows were great, Gemma B in particular. She was a big help during the offer stage and kept things moving, and us up to date, until we moved in. Thanks Gemma!
Louis Β· 14 February 2021
Agent replied
Dear Louis , thank you for this great 5 Star Review. What a great opening line and so true , when buying you can't choose your estate agent , so we are delighted that you bought your property through us and that you found Gemma to be really great. We are lucky to have staff who are prepared to go the extra mile to make things go smoothly and by the sounds of it that is what Gemma did. Kind regards Goodfellows Morden
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5/5
GoogleSo far Iβve had the best experience in 10 years of renting in London with Goodfellows. Meg always worked to get answers to our questions. Some of my queries were a bit out of the ordinary but she is very patient and great at communicating. Itβs very rare to find agencies who care and negotiators kind and helpful like Meg nowadays. Want to also mention Kamilla whoβs been handling our admin and paperwork for her efficiency and kindness. Thank you!!!
Cassandra Β· 10 November 2024
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5/5
GoogleI recently rented a property and were helped and supported 100% in spite of me not being in the country due to unforeseen circumstances. Thank you Kate and Kamilla for your great service.
Annanette Β· 25 October 2024
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5/5
GoogleI have been with Goodfellows for over 5 years. I just want to say a massive thank you to Barbara Courpasson for being helpful and proffesional during a search for a new tenant for my flat when I live overseas. I would highly recommned using her service.
Katie Β· 20 November 2019
Agent replied
Thank you Katie for sharing your experience and we truly appreciate your feedback.
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5/5
GoogleIf you are selling your house or thinking of selling I would recommend using Goodfellows as your Estate Agents.
I have just sold a house using their service and had an absolutely great β¦
Trevor Β· 13 March 2026
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4/5
GoogleSharmila and Barbara were both very responsive and professional in helping me through the process of letting my property for the first time and securing tenants quickly during the pandemic. I would recommend this agent to others in the area.PositiveResponsiveness, Professionalism
Stephanie Β· 21 June 2021
Agent replied Β· 20 June 2024
Dear Stephanie, thank you for your review , the team will be so pleased to be recognised by you for the work that they put in. You are so right to highlight that this is far from a normal market and we are doing our best to provide a service that we can be proud of. We look forward to the recommendations . Kind regards Goodfellows Morden
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5/5
GoogleIt was our my first renting in UK and I was really lucky to meet Barbara.
She is a fantastic professional, quick and friendly. She dealt with all the difficulties of my renting process with patience and expertise. I had a few special requests and she tried to solve every problem. The level of customer service received was amazing and I would definitely recommend Goodfellows and Barbara in particular. Thank you Barbara!!PositiveResponsiveness, Professionalism
Valentina Β· 21 June 2021
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5/5
GoogleAs an elderly landlord I have needed considerable assistance in coping with an awkward tenant. Prior tenants had been no problem but when I need help it is great to know that Emma is there to provide the necessary expertise and support in a very professional manner.
Cherry Β· 16 September 2019
Agent replied
Cherry, Thank you so much for sharing your experience as a Landlord. Itβs so nice to hear that Emma gave an excellent level of service. We would like to wish you all the best for the future.
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5/5
GoogleBarbara was dealing to find a good tenant for my house and was really good at communicating with me through it all. When I sent message her she would respond back straight away thank you very much Barbara for your handling the process very professional way, from finding a good tenant till they moved in the property and finished the process in a short period of time. I would highly recommend.
Rezaul Β· 18 September 2021
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5/5
GoogleVery good experience with finding a rental place through GoodFellows. Very professional viewing arrangements and not pushy on putting offers. And felt like Meg understood our requirement well and informed about an upcoming listing. Both Meg and Augstein have been very professional and approachable throughout the whole process. Very happy with the experience.
Santhosh Β· 14 September 2025
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4/5
GoogleGreat service, friendly and extremely helpful. Thank you to Meg for all of her help!
Zeus Β· 28 May 2025
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5/5
GoogleThanks so much to Bradley, Sharmila and the team for helping us rent our two bedroom flat. They were extremely helpful and responsive and Bradley kept me informed and updated during each step of the process. Would definitely recommend.PositiveResponsiveness, Professionalism
Emma Β· 21 June 2021
Agent replied Β· 20 June 2024
Dear Emma , the whole team is delighted that you took the time and trouble to post your review. Bradley is particularly pleased and we are delighted that you would recommend our services. Kind regards Goodfellows Morden
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4/5
GoogleMy house sale via Goodfellows recently completed and all in all I was very happy with the service provided at a competitive price. Good communication at all times with an always upbeat and professional team, especially Jodie with whom we had most interaction. I recommend Goodfellows.
Mutley Β· 16 September 2019
Agent replied
Mutley, thank you for reviewing our service.
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5/5
GoogleI have nothing but good things to say about Goodfellows. At every step, they have been helpful, knowledgeable and quick to respond. I have come from an agency that is none of those things, so to be able to deal with Barbara has been a dream.
MicaΓ«la Β· 16 September 2019
Agent replied
Thank you MicaΓ«la for sharing your experience. We couldnβt be happier that Barbara provided you with a great experience. She is a true asset to our Morden Lettings team.
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5/5
GoogleThe Management team are always very helpful in particular Kanika. I would also like to add to the list of helpful people at Goodfellows Marion Gardner. Marion manages my property and is always very helpful particularly when there are any issues or I have some queries
Rock Β· 16 September 2019
Agent replied
Thank you Rock Oscar Cardozo for leaving us a positive five star review.
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5/5
GoogleWe had a great experience searching for a property to rent as well as going through all the paperwork when we found it! Barbara was our main point of contact and she made this stressful time much easier. We were being updated regularly, provided will all the info and paperwork, communication was very professional and straightforward. I would definitely recommend Goodfellows if you are hunting for your new home.
Kalina Β· 20 November 2021
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5/5
GoogleBarbara was amazing! We recently rented a property at morden and with the help of her it was very easy quick and hastle free. She make things so simple and on time. She try to solve every issue as much as she can. We are really thankful to her for her warm gestures and efforts. Thankyou Barbara! & ofcourse whole team.
Rehan Β· 20 November 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.