Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur experience with Goodfellows has been fantastic - Bradley has been a pleasure to deal with from start to finish, very professional and responsive at all times. Thank you for all your help in finding our new home.PositiveResponsiveness, Professionalism
Yasmin · 21 June 2021
Agent replied · 20 June 2024
Dear Yasmin , that you for reflecting on your experience with Goodfellows and rating the service at 5 stars but also saying how fantastic it was and that Bradley was a pleasure to deal with. It really does make a difference when people are prepared to comment on our service and I am sure this will inspire Bradley to keep up the good work. Kind regards Morden Goodfellows
★★★★★ 5/5
GoogleWe are helped by Lucy who was very professional. As first time buyers, we were unsure about some of the jargon, and she was always very helpful to clarify in a time effective manner. Would recommend her, for a smooth process.
Bernard · 13 December 2020
Agent replied
Dear Bernard, thank you for taking the time and trouble to post this excellent review. We are very grateful and we are also pleased that it is another review which proves that Estate Agents are there to help not just sell. Well done Lucy !! Kind regards Goodfellows Morden
★★★★★ 5/5
GoogleGoodfellows assisted in selling our parents' house, and Jack has been absolutely amazing throughout the process. He demonstrated professionalism, efficiency, and a positive attitude that made the entire experience smooth and hassle-free. Without a doubt, he is the best estate agent we have ever come across. Thank you so much, Jack!
GRACE · 25 August 2023
★★★★★ 5/5
GoogleGoodfellows assisted in selling our parents' house, and Jack has been absolutely amazing throughout the process. He demonstrated professionalism, efficiency, and a positive attitude that made the entire experience smooth and hassle-free. Without a doubt, he is the best estate agent we have ever come across. Thank you so much, Jack!
INSUN · 22 August 2023
★★★★★ 1/5
GoogleI spoke to Rebecca and she is the most rude person i have ever heard. When i asked her for instruction for my client she said : am i speaking another language? and she hang up the phone on me.. Please avoid contacting this agency.. VERY RUDE
Maeda · 16 September 2017
Agent replied
Maeda - I am sorry that you felt that the service we provided was not up to standard. We pride ourselves on our customer service that we offer. I would very much like to discuss this in more detail, so please contact me on admin@goodfellows.co.uk or by telephone: 01372 738173
Regards Tracey-Anne
★★★★★ 5/5
GoogleWe’ve been very happy to find the ideal property for us and Barbara was the best agent who helped us with everything we asked about property or documentation. We definitely recommend Goodfellows Estate Agency to anyone!
Thank you so much for your help Barbara!
Oana · 16 September 2019
Agent replied
Thank you Oana for your review, its always nice to receive positive reviews and hear about the excellent service you received from Barbara.
★★★★★ 5/5
GoogleWe recently rented a flat with Goodfellows and would definitely recommend this agency, especially Barbara. Barbara was professional and honest throughout the process and answered all of our questions promptly. She was giving us regular updates and was very organized with the documents.
Panagiotis · 20 December 2019
Agent replied
Thank you Panagiotis for sharing your experience and leaving us a positive review.
★★★★★ 5/5
GoogleAlice Purton has been extremely helpful and efficient in managing the day to day running of my property, sometimes under rather trying circumstances. She has kept me up to date , been supportive and is always a friendly voice at the end of the phone.
Sheila · 21 November 2018
Agent replied · 20 November 2023
Thank you for mentioning Alice and leaving a great review.
★★★★★ 5/5
GoogleAlice Purton has been extremely helpful and efficient in managing the day to day running of my property, sometimes under rather trying circumstances. She has kept me up to date , been supportive and is always a friendly voice at the end of the phone.
A · 21 September 2018
Agent replied
Thank you for mentioning Alice and leaving a great review.
★★★★★ 4/5
GoogleExcellent service.I would like to thank Meg and kamilla for their amazing help and they were update each and every step clearly and keep in touch throughout the process.
Saneesh · 9 October 2024
★★★★★ 5/5
GoogleElla has been fantastic. Always responds quickly to any questions and very helpful.
26.06.2020 - Goodfellows continue to provide a fantastic service, recently Marion has been so helpful and dealt with my issue in a very fast and professional manner.
Jo · 17 July 2020
Agent replied
Thank you Jo for mentioning Ella and leaving us a 5 star review.
★★★★★ 5/5
GoogleAaron was a great estate agent. He showed the property to me, and it didn't take me long to decide. Very professional and timely with all paperwork and communication. i will recommend GoodFellows to anyone I know looking to rent in London.
Milesh · 16 September 2019
Agent replied
Thanks for the awesome review, Milesh! We work hard to meet expectations like yours, we really appreciate you taking the time out to share your experience with us.
★★★★★ 5/5
GoogleBarbara was very helpful throughout our moving in process and punctual with all emails and phone calls. She was happy to arrange all our requests with the landlords and is extremely friendly and chatty. Hope to deal with you again :)
Becca · 20 December 2019
Agent replied
Thank you Becca for your 5 star review
★★★★★ 5/5
GoogleJordan was the agent who had to help us out. He was truly amazing and even helped us out on his days off. He did his best to make sure we had our property on time. I would Recommend!!
From Anais and Jaime!
Anais · 21 November 2018
Agent replied
Thank you Anais & Jaime for your review and especially mentioning Jordan.
★★★★★ 5/5
GoogleI rang goodfellows looking to rent my first property and spoke to Ella, she was super helpful with explaining everything I needed to do and took me on numerous viewings, she was professional and knew all the answers to my hundreds of questions!
M · 24 September 2018
Agent replied
Mia, thank you for taking the time to review our service. We are so pleased that Ella was able to help you.
★★★★★ 5/5
GoogleJordan was excellent, he saw us viewing another property and managed to fit us in on the spot, he was helpful even though the landlord was on holiday, he sped up his part of the process and kept us informed. Thank you jordan
Abdullahi · 16 September 2018
Agent replied
We want to thank you for taking the time to review our service and mentioning Jordan.
★★★★★ 5/5
GoogleI rang goodfellows looking to rent my first property and spoke to Ella, she was super helpful with explaining everything I needed to do and took me on numerous viewings, she was professional and knew all the answers to my hundreds of questions!
Mia · 16 September 2018
Agent replied
Mia, thank you for taking the time to review our service. We are so pleased that Ella was able to help you.
★★★★★ 5/5
GoogleBarbara was amazing, even during Covid 19 which has been totally unprecedented she went out of her way to ensure tenants that she found for my flat could move into the flat whilst I remained in self isolation. Communication was excellent and she ensured the process was smooth and not hindered by the current situation. Barbara is highly professional, solution focussed and was a pleasure to deal with. Thankyou!PositiveResponsiveness, Quality, Professionalism
Antoinette · 21 June 2020
★★★★★ 5/5
GoogleWe’ve had an overall very good experience renting with Goodfellows for over 2 years. Staff, especially Emma Smith and Kanika Williams, have been friendly, responsive and sorted out any queries or issues promptly. Referencing, check-out, inventories etc were all handled smoothly.
Rhiannon · 16 September 2019
Agent replied
Thank you Rhiannon. We are very pleased to hear you were happy with our service you received from Emma and Kanika and really appreciate you taking the time to leave us a great review!
★★★★★ 5/5
GoogleBarbara provided an exceptional service, she was very professional and helpful. She is an expert in her field and handle clients very well. I would like to add that Sharmila is very good as the branch manager with outstanding knowledge!
Siva · 20 December 2019
Agent replied
Siva, thank you for your review of Goodfellows and especially mentioning Sharmila and the team. We love to receive great reviews of our service.
★★★★★ 5/5
GoogleA very complicated sale with a long chain and probate handled with calm assurance by Gemma. Constant contact in the toughest of Covid times and elation when finally we got to exchange of contracts. Thanks Gemma
Sally · 2 February 2021
Agent replied
Dear Sally , I think we can all sense the tension of dealing with a long chain, probate and with the pandemic making everything so tough. It is wonderful that you felt that Gemma gave you the assurance that her calm approach and constant contact would get you through to an exchange, and we are delighted it happened for you. Thank you for your 5 STARS . Kind regards Goodfellows Morden
★★★★★ 5/5
GoogleWe had a fantastic experience renting through Goodfellows. Meg, our agent, was incredibly helpful and responsive throughout the entire process. She was quick to answer our questions and provided clear guidance, making everything so much easier. Moving after 14 years can be stressful, but Meg’s support made a real difference. I highly recommend Goodfellows if you’re looking for genuine support in moving home, along with great advice, assistance, and a positive rental experience.
Aga · 1 November 2024
★★★★★ 5/5
GoogleFirst class service from Laura and her team, they provide excellent advice on the check-out process and renewals. I always instruct Goodfellows to let my properties, the team are, efficient, thorough and a pleasure to deal with.. keep up the good work.
James · 16 September 2018
Agent replied
Thank you for taking the time to review our service James - especially mentioning Laura. We like to pride ourselves on the service we deliver.
★★★★★ 5/5
GoogleThe team at Goodfellows was very helpful with the renting process especially Tayler and Kamilla. Always ready to assist, very pleasant and professional. Very much appreciative of your help which made the move easy. Keep up the good work.
Belinda · 23 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
