Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleOur Experience with Zahrah and Goodfellow's was good.
We were looking for the property before moving from Netherlands to London and was challenging to find Agency supporting us from abroad. Zahrah was kindly supporting us showing the finally selected house by a video call.
Point of improvement we suggest to Goodfellow is to better define to the client the "who is doing what". In fact during the process of moving/removal was sometime difficult to understand to who refer getting some delays in the required feedbacks/confirmations.
Savio · 25 March 2023
★★★★★ 5/5
GoogleI would like to assert my sincere appreciation for the exceptional service provided by the letting team particularly Sharmila, Tylor and Kamilla. From start to finish, their proactive and professional approach was truly impressive. They were consistently responsive and demonstrated remarkable kindness throughout the entire process. I highly recommend their services to anyone in need of a reliable and dedicated team.
J · 13 June 2024
★★★★★ 5/5
GoogleI would like to thank Jack Miles and the team at Goodfellows who helped sell my flat. Jack and Paul at the Goodfellows solicitors were helpful, polite and up to speed with the many hurdles in completing the sale. I bought the flat 14 years ago from
Goodfellows and happy they made the sale all these years later.
Ashley · 3 August 2024
★★★★★ 5/5
GoogleI would highly recommend Jack Jenkins who assisted me with the recent sale of my property. Jack is very professional and clearly enjoys working for Goodfellows. He has a very good work ethic and followed up on all my enquires and constantly kept me updated. I would not hesitate recommending Goodfellows or Jack in dealing with the sale of your property! Thanks again Jack
Gary · 7 October 2020
Agent replied
Dear Gary , Tony and the team are very pleased that you rated their service 5 stars , and we are delighted that Jack got a very special mention from you. Your review really does make a difference particularly during these strange times and we thank you for it. Kind regards Martin
★★★★★ 5/5
GoogleGoodFellows Agents were godsend to us when we were looking for a suitable 3BHK house for rental. The agents were super helpful and accommodating to all our needs and showed us different properties until we found one to our liking. They were very professional and helpful at all times and prompt with their responses to help finalize the property with the landlord. Khadeja specifically has been the face of this agency for me and all the experience of interactions was hassle free and informative to help our family make the decision.
Swaminathan · 24 January 2023
★★★★★ 5/5
GoogleWe've been very pleased with the quality of service we've received with Goodfellows. Special mention to Aaron Brown who was exceptionally helpful with both meeting our needs and providing a swift and reliable service. Also the wider team was also helpful, Barbara Courpasson offered the same level of service which was quite welcoming. Definitely recommend this agency and we will be using them in the future!
Cameron · 16 September 2019
Agent replied
Thanks for the awesome review, Cameron! We work hard to meet expectations like yours, we really appreciate you taking the time out to share your experience with us.
★★★★★ 5/5
GoogleOur thanks go to Laura Lindsay who went far beyond 'the call of duty' to assist us with a difficult situation with our rental. She has been professional, knowledgeable & supportive. Taking the load off our shoulders, her positivity & sense of humour has helped us through. Thank you Laura, we really couldn't have managed without you.
Katherine · 20 November 2021
Agent replied
Dear Katharine , what a lovely 5 Star Review, Laura we are sure will be ever so pleased to read this and what an advert for her service and dedication. It also shows us that it is important to have a sense of humour even when things are tough. So well done Laura for being professional, knowledgeable and supportive and helping the clients through...we are very proud of you. Kind regards Goodfellows Morden
★★★★★ 5/5
GoogleWe just rented our new home for the family with Goodfellows and it has been such a smooth process. They go above and beyond to accommodate us. Great experience thank you in special to Meg who has been so helpful and friendly with it all with! We very happy 😊 …
Pedro · 13 March 2026
★★★★★ 4/5
GoogleHave used Goodfellows again who have found me a tenant. Have been dealing with Tamara and Sharmilla. Both have been responsive to queries and follow things up to completion.
Amit · 17 August 2026
★★★★★ 5/5
GoogleThis was our first time ever renting from an agency , and I'm so happy we chose Goodfellows. Barbara was super helpful and made sure we knew what was happening every step of the way, and because of her we have now found a perfect flat in the exact area we wanted.
Would definitely recommend asking for Barbara Courpasson. :)
Danielle · 20 November 2020
Agent replied
Thank you for recommending Barbara.
★★★★★ 5/5
GoogleHello...
Me and my husband had a very good experience with Goodfellows for a rental.
Excellent service right from the beginning. Everything was explained in detail regarding any queries we had.
THANK YOU SO MUCH AARON BROWN...
Aaron was extremely professional,friendly and positive.
We would definitely recommend this company to anyone.
GREAT job Aaron Brown
Thank you
Valentyna Siianchuk and Szerhij Szijancsuk
Valentyna · 21 November 2019
Agent replied
Thank you Valentyna for sharing your experience of using our lettings team. Aaron is a true asset to our team.
★★★★★ 5/5
GoogleWhen letting my property I found Aaron Brown to offer an outstanding service. Aaron is friendly, professional and knowledgeable - I could not recommend him enough. He is an expert on the local letting market and offered invaluable information to help let my property. My property was let quickly with no hiccups along the way. True professional with a great service!
Faisal · 16 September 2019
Agent replied
Thank you Faisal so much for sharing your experience of the service you received from Aaron. He is a true asset to our Morden Lettings team.
★★★★★ 5/5
GoogleI havave recently rented through goodfellows (first time renting through them) i have been very satisfied with the service I received throughout. I dealt with barbara courpasson who was very professional and kept me updated all the way through.
Nothing was ever to much bother for her. Barbara went above and beyond to ensure everything ran smoothly with the paperwork, referencing and the move.
Overall very pleased with this company and will definitely be using them again. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Terri · 21 June 2022
★★★★★ 5/5
GoogleI used Goodfellows to sell a property recently and was very happy with the service provided. Firstly their knowledge of the market in South Merton was the most informed of any of the agents I spoke to which allowed me to feel confident in establishing an asking price. They then were able to generate significant interest and obtain an excellent offer for the property. Through the execution of the sale they kept me informed at every stage and by keeping close contact with the buyer were able to forsee a potential problem with financing of the purchase which they were able to overcome by negotiating with the buyer and changing the finance structure. The service was always courteous and timely and I would thoroughly recommend them.PositiveResponsiveness, Quality, Professionalism
Steve · 21 June 2022
★★★★★ 5/5
GoogleI would love to say a big big thank you for an absolutely amazing customer service to Barbara Courpasson, she is such a legend, it was so nice to have a business with her. Barbara is so nice and bubbly person, very professional and friendly service !!!! I will definitely recommend her to all my friends.
Thank you Barbara
Artur
Artur · 21 November 2019
Agent replied
Thank you Artur for mentioning the excellent service you received from Barbara and for recommending the Morden team.
★★★★★ 5/5
GoogleJack has been amazing with our purchase. He was extremely professional, well-mannered, attentive, and always reachable. I was updated on the status and paperwork that needed to be in place. So glad I met a great property executive who has made the process a lot smoother! I would highly recommend Jack!
Jaime · 27 July 2024
★★★★★ 5/5
GoogleWe met Mr Jordon Fakolujo Senior lettings negotiator. Very pleasant gentle man with Very high professionalism and excellent service throughout . As we are from Essex , coming from a long way , he immediately find a suitable property ,and arranged viewing and we are happy to take the property within an hour .Thanks Jordon. We highly recommend goodfellow to everyone .
Dency · 16 September 2018
Agent replied
Thank you Dency for mentioning Jordan and rating our service.
★★★★★ 5/5
GoogleBarbara was brilliant throughout the process of finding us a new home. Barbara was always very transparent and straight-forward, letting us know everything that was happening, keeping great communication and being fast and expedite sorting issues out. In the end, the process was far less painful than expected and I can't wait to move in to the new property.
João · 20 November 2019
Agent replied
Thank you for your 5 star review.
★★★★★ 5/5
GoogleJack Jenkins was a great help to me and my family.
When we were selling our parents house .
Very professional and efficient.
Went through a very stressful time but Jack was always on hand to go through the procedure with us and gave us great support.
Would highly recommend Goodfellows especially Jack to guild you through
Jean · 21 June 2020
Agent replied · 20 June 2024
Thank you Jean for sharing your experience and we are delighted to read Jack gave an excellent customer experience.
★★★★★ 5/5
GoogleWe met Jodie at a house viewing that she had arranged for us. Jodie was very friendly, honest and helpful, offering great advice to us as first time buyers. Great knowledge and the best agent we have met! Even though we did not purchase a property from Goodfellows Jodie has still been a great help. 5* from me!
Jenny · 16 September 2019
Agent replied
Dear Jenny, We are delighted to read that Jodie gave an amazing 5 star service. Thank you for taking the time to leave your review and we wish you all the best for the future.
★★★★★ 5/5
GoogleGoodfellows, and especially Meg, have been nothing but helpful in my search of a flat. They were always responsive and fast to act and I thank them for their help
Marilena · 17 April 2025
★★★★★ 5/5
GoogleDavid Mitchel , the manager, is an absolute superstar.
David is good at listening & making recommendations based on that. He is the opposite of most letting agents. He's honest & straight forward & does not hype things to promise the un-attainable. Rather he just tells the truth & then delivers on those promises, either directly or through his team.
As a landlord, I have been renting properties for over 20 years. He's the best.PositiveResponsiveness, Quality, Professionalism
Ivan · 21 June 2022
★★★★★ 5/5
GoogleBarbara has been really efficient with helping us sort out the rental of our new house. She has been on hand to help with all queries and dealt with any problems that have arisen in a professional and friendly manner. We really feel she has helped us and we can’t wait to move into our new home!
Louise · 20 December 2019
Agent replied
Thank you for your 5 star review
★★★★★ 5/5
GoogleJack Jenkins was a great help to me and my family.
When we were selling our parents house .
Very professional and efficient.
Went through a very stressful time but Jack was always on hand to go through the procedure with us and gave us great support.
Would highly recommend Goodfellows especially Jack to guild you through
Jean · 21 November 2019
Agent replied
Thank you Jean for sharing your experience and we are delighted to read Jack gave an excellent customer experience.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
