Trusted Agent profile · London
★★★★★
562 reviews across 3 platforms
130, Northfield Avenue, London, W13 9RT
Gibbs Gillespie's office in London, at 130, is rated 4.0 out of 5 across 562 reviews on three platforms, including 103 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotI have found Lauren Murphy from Gibbs…
I have found Lauren Murphy from Gibbs Gillespie Pinner a very nice and helpful person. She is very easy to speak with and shows you properties immediately that are suitable to your criteria. I would highly recommend going to Gibbs Gillespie Pinner you will be warmly welcomed and the service provided is very efficient and they care about their clients. Well done Lauren keep up the good work!
5/5
TrustpilotQuick sale
Quick sale and efficient to have separate Move manager to see through process to exchange.
Dear AlisonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
5/5
GoogleI can highly recommend the Lettings Manager, Gabriele Brancato. I've found him to be very helpful and supportive in navigating the lettings process.
Dear Jennifer Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleAvoid! Useless and can't arrange for a tenancy deposit to be returned despite having the landlord's agreement
Good Morning Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you or alternatively contact the local team in Northfield Avenue and they will be happy to discuss this with you further, Kind Regards, Customer Care .
5/5
TrustpilotGibbs Gillespie - the very best in the High Street
Sam Robbins has an excellent reputation for giving honest and reliable advice, which is based on his deep understanding of the local area and current market conditions. He never gives false hope by overvaluing and then disappointing. Rather, he helps you understand what is realistically achievable so that you can maximise the value of your home and make the move that you wish to, without hassle.
5/5
TrustpilotSale of our property
Excellent service with Gibbs from start to finish. All the office staff were fantastic especially Sinead and Jo. Dominic is such a great negotiator and worked really hard to complete the sale of our property in difficult times. Would highly recommend.
5/5
TrustpilotHarry was extremely professional
Harry was extremely professional. Understood our requirements from the first meeting and showed us the right properties of which we immediately bought one. Very patiently describes all the facts related to the property.Highly recommend Harry to anyone. J&V Bharadia
5/5
TrustpilotHarry Rai was very helpful.
Harry was very kind and helpful showing us the flats around Uxbridge. It’s always nice to deal with a sales person that seems to want to sell you what you’re after rather than what they think you want. Harry was great!
5/5
TrustpilotKnowledgeable sales agents
Knowledgeable sales agents. We’ve recently met with Harry Rai who helped us with questions in regards to a property. Harry has also been very helpful with general questions which for first time buyers are life changing. Many thanks Harry!
5/5
TrustpilotHad a great experience with Gibbs…
Had a great experience with Gibbs Gillespie, whose help and support through my purchase was invaluable. Many, many thanks.
Dear B GordonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
5/5
TrustpilotWe had a lot of help especially from…
We had a lot of help especially from Rebecca who didn't mind letting us see the flat we have bought many times
5/5
TrustpilotAlways available
The purchase has gone really smoothly, aqib stepped in for grant at the vital point to get a deal done due to unforeseen circumstances. He portrayed him self deserving his new role. Overall it’s been a great experience and everyone including the sales team have been great.
Dear Bansi & Shriya Vakani,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAbsolutely amazing service. In particular, I want to highlight Gabriele who is going above and beyond to provide an exceptional service. Highly recommend it!
Dear Artur Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Thank you, and have a fantastic day! Many thanks, Customer Care Team
5/5
TrustpilotHarry Rai is one of the best property…
Harry Rai is one of the best property agents I have ever met. He is friendly, objective, and supportive. His honesty and transparency was very refreshing, we trust his opinion and we highly recommend him. Thank you. -Raveen.
5/5
TrustpilotChris and Kasia were very helpful and…
Chris and Kasia were very helpful and patient through out of the process.Very friendly people.Thanks
5/5
GoogleHad the pleasure of dealing with Antonio Berbia, he was super helpful, informative and friendly! A real credit to your company, I would give 10 stars if I could!
Dear Georgina Donovan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotDay robbery
I have lived in a house rented through Gibbs Gillespie and recently moved out. When we were in the house, most of the things was very professional and premium service. However when we moved out, we they were trying to take a lot of money from our deposit. We have received a bill for more than £300.00. the point is almost every dilapidation they mentioned was present even when we moved in. one funny example is we were billed for a beige shade, which was not there when we moved in. I had to send spent a lot of time to compare check in images and even with detailed images, they were refusing to agree that we were not responsible, I had to put images side to side to make them understand. I don't know how they have such kind of staff who cannot understand even simple comparison. after several back and forth emails, they brought down the bill to around £50. As I was tired of their email conversion, and did not have time for their non sense, We agreed them to deduct that money so at least we can get the rest of the money. They use a stupid third party company called Hinch property management. the staff who did the check out was, I would say a real stupid. He did not check the check photos or report and it seems He imagined a new build house and billed us for all the missing things which was not there even when we moved in. If you are going in, take photos of each millimetre, otherwise forgot your deposit.
5/5
TrustpilotDanny Caulfield was professional and…
Danny Caulfield was professional and impressive throughout the selling process.
5/5
TrustpilotMatthew was extremely professional and…
Matthew was extremely professional and knowledgeable in explaining the required stages and giving valuable advice.
1/5
TrustpilotDo not ever use this estate agent to…
Do not ever use this estate agent to let your property. They have different departments dealing with each aspect of your tenancy which means no one person knows anything about who is renting your house or any problems you may have as a landlord. They put in tenants that trashed my house requiring upwards of £5, 000 damage and simply did nothing to help. Now they have taken the same tenants and put them in another property . God help that landlord
5/5
TrustpilotMatt was excellent and professional
Matt was excellent and professional. His action were fast and his comments were valuable.
5/5
TrustpilotThe agents were always in touch
The agents were always in touch, helpful and supportive throughout the process.
Dear ElizabethCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
5/5
GoogleI had a good experience renting property through representative - Antonio Berbia. Was a smooth and stress-free process.
Dear Justina Rumsaite Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleHad a great experience with Inna who showed me around twice at an apartment in Ealing. She is honest, transparant and not pushy in any way.
Dear Luuk Visser Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Gibbs Gillespie's London office has 562 reviews across three platforms: 103 on Google, 1 on Yell, 458 on Trustpilot (across the whole business).
Gibbs Gillespie London is rated 4.0 out of 5 across all 562 reviews, and 4.7 out of 5 on Google from 103 reviews.
Gibbs Gillespie London, 130, Northfield Avenue, London, W13 9RT.
