Trusted Agent profile · London

GetGround London reviews

4.5

★★★★★ Excellent

342 reviews across 2 platforms

1 Lyric Square, London, W6 0NB

GetGround's office in London, at 1 Lyric Square, is rated 4.5 out of 5 across 342 reviews on two platforms, including 89 Google reviews rated 4.2.

Google logo

4.2 / 5

89

Reviews on Google

This office

Trustpilot logo

253

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Google

It’s been a good experience since joined GetGround, sales team has provided great support.

Himanshu · 16 January 2026

5/5

Google

Getground has helped me manage my account and filing to ease my workload! Thanks!

Jessie · 16 January 2026

5/5

Trustpilot

Thank you GetGround

Thank you GetGround. Great service thus far, and a shout out to Joe who was excellent in his care and approach during the company set up process (even made himself available over the weekend to assist with any questions)

Oz · 19 June 2022

5/5

Trustpilot

Experience with GetGround

GetGround is an excellent platform for anyone looking to create a company for buy to let purposes. The platform is incredibly easy to use, making the process of setting up a new company a breeze. The intuitive user interface and step-by-step guidance make the process straightforward and stress-free, even for those who are new to the world of company formation.One of the standout features of GetGround is their exceptional customer service support. Their team is always available to answer any questions you may have, and they are incredibly knowledgeable and helpful. Whether you're looking for guidance on setting up your company, or need assistance with ongoing management and compliance, the GetGround team is there to help.In addition to their great customer service, GetGround offers a range of tools and resources to help you manage your company effectively. From easy-to-use online dashboards to customizable reporting, the platform provides everything you need to keep your company running smoothly and efficiently.Overall, I highly recommend GetGround for anyone looking to create a company for buy to let purposes. With their easy-to-use platform, exceptional customer service, and comprehensive range of tools and resources, they are the ideal choice for anyone looking to get started in the world of property investment.

NSG · 8 March 2023

5/5

Trustpilot

Using GetGround for buy to retal properties

I have been referred to GetGround by my local investment advisor as a one-stop accounting company to handle our buy-to-rent investment property in the UK. Our financial advisor also made use of them and recommended GetGround after years of successful dealings. We have a lot of respect for our advisor and thus we were not hesitant to try GetGround. Their monthly are reasonable and included the submission of annual accounts, advice, and assistance with the monthly money transfers for their services, etc. Their electronic platform made the submission of documents very easy, they also held a webinar to explain the processes before submission. Multi-step security ensured that we never had any account compromised. They are always quick to respond to questions and queries and have proved themselves to be trustworthy and professional. I was phoned by one of their employees shortly after making initial contact, and everything was well explained to me. They handled our Business Registration process professionally and effectively. They also regularly advertise property investment opportunities in line with our current investment.

Hendrik · 6 March 2023

5/5

Trustpilot

Great service, honest and helpful

We use getground for our business needs (investment properties). They have been great from the start, and delivered on what they promised when they pitched the service to us. They are very responsive, great customer care, have an easy-to-use website and overall are great. They always respond when we contact them and work to resolve our requests/issues/etc. And they are decently priced, which is a bonus (you don't feel ripped off, and for the service it's great value). Would definitely recommend.

Eugen · 4 March 2023

5/5

Trustpilot

After investing in my first property…

After investing in my first property during lock down in 2020, I was one of those investors whose property did not get built at the expected time of build in 2022. I was very fortunate to choose GetGround as my accountants as they waived off my monthly subscription costs due to the issues of delayed build and helped me every step of the way especially when the platform was sending me alerts. I cannot explain how fantastic, uplifting and professional their service has been till date and how much effort they put in to make sure my customer experience journey was above all my expectations. Thank you so much GetGround!! Your platform is very easy to utilise and check on previously submitted documents and any outstanding documents. Very impressive I must say!

Anisha · 22 February 2023

5/5

Google

Very Helpful and reasonable priced. Good way to get into property management

Emma · 16 January 2026

5/5

Trustpilot

GetGround is great!

GetGround team is firstly very customer-oriented. I have been an investor using their platform to setup limited companies and invest in properties in the UK. Also their additional services to help me to sell properties are also great and convenient. I'd recommend anyone whom want to have a carefree investing experiences to consider GetGround.

Brian · 4 September 2024

5/5

Trustpilot

GetGelround, an excellent one stop shop.

GetGround had delivered a great service during the whole process. From property selection, company set up, exchange, and completion. A special mention goes to Eamon, the agent who answered my first enquiry. He was always responsive and very professional. I would not hesitate to go back and do business again with him. The Company management platform is lso intuitive and user friendly.

Stefano · 14 April 2024

3/5

Trustpilot

uk property management

Good and prompt customer service after request. Kudos to C and D for helping!

Bryan · 17 December 2025

5/5

Google

Easy & convenient. Totally hassle free.

Chia · 16 February 2026

5/5

Trustpilot

Get Ground has been a great choice

I have now registered/Used getground with two properties and though there were a couple of follow ups to get the company set up the customer service and genuine interest in finding a solution to your circumstance makes using getground such a good experience. The platform is very easy to use and organised to see where you are with your companies. Over the year i have already seen new offers and service and a real drive to provide a great LTD solution for property investors. I look forward to closing a year with them to have a full experience (tax, accounting, etc)

Aziz · 2 November 2022

5/5

Google

Great app for someone who's building a property portfolio!

Chris · 16 January 2026

5/5

Trustpilot

Buy to let company set up

Simpe and efficient company set up for buy to let business with a competitive price, the whole process only took a few days and your company is incorporated.

Jimmy · 23 June 2025

5/5

Trustpilot

Great platform

Great platform, does everything you need for property investment, all in one place

Charles · 17 November 2025

4/5

Trustpilot

Initial impression is good but need more time to observe

I have started using GetGround for above 2 weeks, initial feeling is they are responsive but need more time to observe if the service is sustainable in the longer term. One suggestion is if they can have dedicated people as point of contact for different areas, it would be great.

D · 2 March 2022

Agent replied · 13 June 2024

Thank you for that feedback Debbie!

5/5

Trustpilot

I’ve dealing with GetGround since Sep…

I’ve dealing with GetGround since Sep 2022. Have open already not one but two companies with them. The experience has been great so far. Joe Carbonaro at the beginning to understand the business model and the process. And lately with Jessica Holt dealing with some issues regarding contracts and solicitors. I have recommended GetGround to other friends and also have had positive experience. I would highly recommend it to anyone who is looking to setup a company for property investment.

Carlos · 1 April 2022

4/5

Trustpilot

good

The team was good and were helpful once reached but the challenge is only reaching out to them since it is mostly call back and sometimes the call back either get missed or not on a convenient time and hope that can be looked at and will improve the whole customer service experience.

AD · 16 April 2024

5/5

Trustpilot

GetGround offer great customer service…

GetGround offer great customer service with excellent guidance and feedback for those unfamiliar with settinng up and running a business

Justin · 22 July 2025

1/5

Google

They are not transparent with their pricing. Once signed up they advised pricing did not include VAT. Then increase pricing a few weeks after joining. Finding it difficult to trust this company.

Jamie · 18 June 2023

Agent replied · 17 June 2024

Thanks for your feedback. Since launching GetGround, we’ve always worked hard to keep our prices as low as possible, aiming to deliver the best possible product and service to our customers, for the best possible value. While we’ve only ever lowered our prices in the past, with current inflation nearing or over 10% for more than a year now, we’ve made this change (from £19+VAT to £21.99+VAT) to enable our high levels of service to continue and for our business to grow. Our prices are always presented alongside VAT, which is displayed across our website, marketing materials and from our sales consultants. If we can help further, please don’t hesitate to get in touch with us.

5/5

Trustpilot

Timely feedback and very helpful.

They always offer timely feedback when I emailed to their gethelp email. Usually receive their reply within 24 hours or less. The staff is in-the-know and very helpful. I rely on them for filing my accounting documents for taxing purpose (because my case is relatively simple). This time even though they advised that my company account cannot accept cheque they suggested some alternatives for my reference.

DukGaCyunGu · 19 April 2023

5/5

Trustpilot

Great and prompt helpdesk support

Great and prompt helpdesk support. I was having difficulty locating some crucial information needed for my property refinancing and the deadline is nearing. Fortunately, they responded swiftly to my inquiry with clear instructions on how to obtain the information. Thank you and greatly appreciated!

Darren · 23 December 2021

Agent replied · 13 June 2024

Thank you very much for the positive feedback!

5/5

Trustpilot

Young dynamic team

The team have been hugely impressive in their efficiency and knowledge. Harry couldn’t have been more knowledgeable in the company set up, Luke in organising the loan and now Jorge in onboarding. A young dynamic team.I will be moving my portfolio to Get Ground now.Couldn’t recommend them more highly.

Jill · 16 April 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read GetGround's Google reviews

Questions about GetGround London

How many reviews does GetGround London have?

GetGround's London office has 342 reviews across two platforms: 89 on Google, 253 on Trustpilot.

What is GetGround London's rating?

GetGround London is rated 4.5 out of 5 across all 342 reviews, and 4.2 out of 5 on Google from 89 reviews.

Where is GetGround's London office?

GetGround London, 1 Lyric Square, London, W6 0NB.

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