GetGround reviews

★★★★★ 5/5

Trustpilot

Very happy customer

My experience with GetGround, and specifically Harry Gardner, has been in a completely different league. From day one, Harry was on it. The flat was marketed quickly, professionally, and with real care, and a great tenant was secured faster than I honestly expected. What made the whole process so easy was Harry’s communication, always responsive, always clear, and never leaving you wondering what was happening next. You could tell he genuinely wanted to get the best result for us, not just tick a box. It felt personal, not transactional. GetGround have built something really impressive, and having someone like Harry representing them makes all the difference. Couldn’t recommend more highly.

Anthony · 30 March 2026

★★★★★ 5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with GetGround, especially with Harry Gardner. As an overseas landlord, the letting process could have been challenging, but Harry was incredibly supportive from start to finish. He provided very clear guidelines and always offered friendly, detailed replies to my queries. I relied on his expertise completely, and he ensured everything went smoothly. Outstanding customer service, highly recommended!

Lau · 15 June 2026

★★★★★ 5/5

Trustpilot

Experiences with GetGround

It is my first time using the Get Ground platform for my property investment journey. I was quite happy with how things were handled as a one-stop solution for me as an overseas investor. Great thanks to all the team who supported me in this journey, especially Talha Abbasi, Angelica Enriquez and last but not least Florence Chan.

Philip · 11 June 2026

★★★★★ 4/5

Trustpilot

Great start to my first year accounts

I have been with Getground since I started my property journey with their Core plan. Although the GetGround portal is not a full accounting engine, the end-of-year accounts were prepared with great care for every detail. All my questions were also answered to my satisfaction throughout accounts preparation. Special thanks to Joy from accounts team to get my accounts prepared accurately.

Vikas · 18 May 2026

★★★★★ 5/5

Google

After about 3 years of working with GetGround, I can confidently say they are the gold standard 🏆 for buy-to-let investment support. They don't just set up the company; they guide you through the entire lifecycle of an investment. ✅Efficiency: Company registration was fast and professional. ✅Sourcing: Great insights into identifying high-potential properties. ✅Support: Their team literally holds your hand through the complex purchase process. ✅Admin: They handle all my correspondence and tax returns with zero fuss, including personal self assessment tax returns. If you want a structured, professional partner for your property ladder journey, look no further.

Timothy · 16 February 2026

★★★★★ 5/5

Trustpilot

Less admin more growth

Saves a huge amount of time and lets me focus on building my property business. Company admin, confirmation statements and company accounts are all sorted letting me focus on property development and growing the business. Just completed my first set of accounts and my accountant Riza was outstanding.

Connor · 5 May 2026

★★★★★ 5/5

Google

I first got to know GetGround when I was doing my first foreign property purchase under Golden Goose Property Investment. After gotten to know what they can do to help investors like me to kick start my journey with investing in the UK scene, I begin to understand how the platform really helps people like me to open a company account to invest in various properties in the UK. I believe the platform is a good start to anyone who is thinking of investing in a UK property who needs help not only to set up a company but also needs advice on accounting, bank accounts and property related tax advice. I would recommend anyone who intends invest in UK property to be in touch with GetGround to start your investing journey.

Seng · 16 December 2025

★★★★★ 5/5

Trustpilot

Accountant Joy Casuga went way (way)…

Accountant Joy Casuga went way (way) beyond the already outstanding customer service levels that GetGround extend to its "rooky" Company Directors. I cannot praise this latest experience enough .......... or indeed thank her sufficiently for it. Tom Downey

Tom · 8 July 2026

★★★★★ 5/5

Trustpilot

Efficient and Proffessional Service

I've had a great experience with GetGround's accounting service. Their team is always quick to respond to my queries and provides clear, helpful advice. Everything is handled efficiently and professionally, making the accounting process straightforward and stress-free.

Sam · 3 July 2026

★★★★★ 1/5

Trustpilot

It deserves negative stars

It deserves negative stars. This company is totally ignorant and rubbish. Ilogical , delayed and non-customer centered service. Even though my case is uplifted to Financial Obudsman service . They still send nonsense email to compulsory continue their subscription service even though there is NO REAL Property transaction throughout 3.5 years . Still collecting unstoppable subscription service fees , causing delaying in reporting to Companies House. Ignoring the email for terminating the subscription. Unhelpful, unreasonsable, I totally hate this company that waste my precious time to interact with this poor quality company. GetGround !

Calvin · 15 November 2025

★★★★★ 1/5

Trustpilot

How could GetGround get it so wrong? A complete betrayal of trust, breach of contract, and breakdown in business model

We can't even begin to express how shocked and appalled all users are by GetGround and its breach of agreement. We were betrayed. What started as a promising start-up built around a simple core idea (i.e., each property should be owned by one company with one GetGround subscription only) quickly degenerated into a chaotic "money-grab" of unjustifiable cost increases rapidly from £26.38/month to £34.8/month to £48/month. When simply raising costs was no longer tenable, GetGround started to forcibly "bundle" entirely unnecessary and illusory "services" in an attempt to raise costs further to £96/month. But this was not what was contracted for, we would not consent of course, and now GetGround has resorted to blocking access to our own money accounts in order to extort charges. How could GetGround get it so wrong? Has the recent downturn in the property market left it no choice but to exploit its own users for money? When contacted, its customer service specialist was patronizing, evasive, and eventually offered circular passive-aggressive non-answers. Worse, they do not even see how wrong it is to block our access to our own money held in our company accounts! Most of all, GetGround did not even do the one thing it was contracted to do: prepare and file the annual accounts, which are overdue. We are at a complete loss of words, and now can’t even access our own money!

Han · 3 July 2026

★★★★★ 5/5

Trustpilot

I've been using GetGround for a few…

I've been using GetGround for a few years now. Its a pretty seamless experience and I appreciate being able to manage multiple properties through one digital platform. I also appreciate how open their team is for feedback. In my first year on the platform I requested they launch a payroll service and this was introduced the following year and is now a key part of my property management. Have always found the team friendly and responsive too.

George · 14 July 2026

★★★★★ 5/5

Trustpilot

Excellent Service

I have worked with Getground for a couple of years on multiple off-plan purchases. Cora, who oversees the progression side, is dedicated to ensuring clients progress within the specified time, always quick to respond and deliver exceptional service. Working with Cora and the team has been an absolute pleasure, and I look forward to many more future projects together.

Jasmin · 13 November 2025

★★★★★ 1/5

Trustpilot

Don't trust their "recommendations"

Don't trust their "recommendations". I was naively convinced by them to buy an investment property which turned out to be nothing like they suggested. An absolute money pit. The SPV structure also does not make financial sense unless you have many properties. Their service is good until you sign up, and then it's practically non existant. Do your own due diligence and go direct to developer or do it yourself.

Jon · 25 August 2026

★★★★★ 5/5

Trustpilot

Setting Up SPV for Novice

The entire experiece of setting up SPV in UK through get Ground is really simple and fast. What I like is the system driven process that takes away many potential human errors, especially for a first timer.

Chan · 2 May 2026

★★★★★ 1/5

Trustpilot

Direct Debit will never work

Ever since September/October the changed of service provider for their bank account. All our direct debit has been failing and we proceed to re-setup direct debit for consecutive 3 months all issues is not resolved.There has been 0 effort for getground to ensure the continuity of their service. I strongly recommend not to use their service.

Ryan · 18 November 2024

★★★★★ 5/5

Trustpilot

Fantastic Customer Support from GetGround

Dashboard is simple and effective to use, but also the functionality is user friendly. The best part is the support in place. I always receive a response within 1-2 hrs on any query and thats fantastic customer service in my opinion!

Irfan · 30 March 2026

★★★★★ 4/5

Google

The login generally has a nice layout and it is a great idea to have everything in one place (bank account, accounting, property value predictions, mortgage details etc). It is handy and useful for overall property management. Having the ability to pay by card would be a good addition to make the banking better and avoid needing an extra bank account for cards so then everything really would be in one place and more convenient. We had a few hiccups this year with the accounting side and contacting Get Ground but these have now been resolved and hopefully things will be smoother going forwards. Harry was great at sorting things out and he cares about Get Ground and the customers.

Lara · 22 January 2025

★★★★★ 5/5

Google

The service received from Tristan was exceptional! He is extremely informative and very helpful with getting questions answered.

Ashley · 16 December 2025

★★★★★ 1/5

Trustpilot

Better stay away from Gethround!

It is incompetent to respond my issue and difficulty. I do not get help to solve problem and tje problem issue is not solved. It takes very unusual long time to go thtough the company dissolution progress. During this waiting time, Getground only knew how to charge service fee on me! It is shameful to do business in such way!

Ka · 22 September 2026

★★★★★ 5/5

Google

Really impressed with GetGround. The online system is easy to use and makes managing everything much simpler than expected. What really sets them apart though is the support team, friendly, approachable, and quick to respond whenever you need help. It’s reassuring to know there’s always someone on hand who actually knows what they’re talking about. Highly recommend.

Warren · 16 February 2026

★★★★★ 5/5

Trustpilot

Fantastic Service

I’ve been using GetGround for about a year now, and I really appreciate their fantastic service. From setting up my SPV company to handling accounting and tax matters, they’ve been a great help. This year, I’ve been especially impressed by the wide range of services they’ve extended to fulfil all my property investment needs. I would highly recommend them for their straightforward process, which makes managing and advising on my portfolio much more efficient and easy to follow.

Eric · 19 May 2026

★★★★★ 5/5

Trustpilot

From the moment I began using…

From the moment I began using GetGround’s services, I have been deeply impressed by the comprehensive professional support your company provides. Your team arranged dedicated personnel to thoroughly explain all my questions and concerns, giving me complete confidence in the service. After account opening, when I sought your assistance with bank loan arrangements, and given my limited English proficiency, your team specially arranged translation support during my meeting with the mortgage specialist. This was tremendously helpful. Few companies offer such thoughtful translation services, which truly deserves the highest praise.

Abby · 30 April 2026

★★★★★ 5/5

Trustpilot

Good experience with Eamon and Sarah

I have had a good experience with their property sourcing service so far. Eamon and I had an initial discussion to find out what exactly I was seeking to achieve with an investment portfolio. Based on that call, we had another one to discuss the purchase of a specific property. Eamon sent me a spreadsheet detailing the figures before our meeting and walked me through the stats and explained how the projected figures had been calculated. I really appreciated this as otherwise it may have been a bit confusing reading it on my own. After agreeing to go ahead with the purchase, I was passed on to Sarah Robson. I liked Sarah as she put me at ease about the whole process and didn't make me feel like I was just another customer on a spreadsheet. She was readily available to respond to any queries that I had during the purchasing process. I did experience some issues with the purchase which had nothing to do with GetGround but both Eamon (who went the extra mile) and Sarah were very helpful in sorting it out with the seller and solicitors in a timely manner.

Aziz · 1 December 2024