Get Living London reviews

★★★★★ 5/5

Google

We've been renting an apartment with Get Living for the past 3 years and have been absolutely loving it. We've had some really painful experience with London landlords and agencies previously, but there's never been any issues with Get Living. The apartment was super clean and freshly painted when we moved in. Any issues are sorted out very quickly by the maintenance team. Everyone is always super nice and helpful. We are now moving into a different building with Get Living and thanks to Shafiq and Maria the process has been really smooth. Thank you so much!

Katharina · 12 June 2022

★★★★★ 5/5

Google

The EV team are fantastic. I recently bought a new TV and it wanted it wall mounted. The booking service with Andrew R was swift and all communication of what I wanted was clear. Kevin R, the EV Handy Man is amazing, he put my TV bracket up on the wall and installed my TV. Sadly my new TV that I purchased was faulty, so Kevin came back again to put to take the faulty one down and the new one up with no charge. Kevin also put all out pictures up in the flat - he has a meticulous attention to detail - couldn't recommend more. Thanks Kevin & Andrew for all your help.

Deborah · 12 June 2022

★★★★★ 5/5

Google

My wife and I moved in two weeks ago and, so far, the entire experience has been great! Claire and Zareena were very fast to answer any of our questions during the renting process. Prior to moving in and on our first days, we were very well received by Von, who also promptly answered all our queries and guided us throughout the building on a very helpful induction and made sure everything was perfect on our moving day - we're very happy to be having him as our relationship manager! All the building's facilities are very clean, the staff is very helpful (shout out to Mark and David who helped on some maintenance issues on these past days) and the apartment was spotless when we first moved in. Very grateful to the GetLiving staff and hoping our stay will be as delightful as what we've been having so far!

Daniel · 12 June 2022

★★★★★ 5/5

Google

I’ve not yet moved in but so far the customer service has been brilliant. Davide the leasing associate was so patient with me going back and forth choosing a flat remotely as I’m relocating from Scotland. Once chosen I was walked through the moving process and screening which was so simple and quick. From there I’ve dealt with Francesco about the leasing agreement and car parking space and they were fantastic too, he walked me through all the documents I needed and updated me via email, all in all it was completed in about a week and I felt very relaxed through the process which is basically unheard of with renting 😂 I would highly recommend the team to others. We’re very much looking forward to joining the community. Roll on moving day!

Shaffron · 12 June 2022

★★★★★ 5/5

Google

The team at Get Living are amazing. My queries are responded to and resolved so quickly. Today, I had an issue with my toilet not flushing properly. Within 6 minutes of me sending the email, a member of the maintenance team, Tony, arrived and fixed it! Thank you so much Tony, James and Get living in general for being so responsive and always helpful. Our experience with living here has been super positive and honestly the best landlord housing agency we have ever had.PositiveResponsiveness, Quality, Professionalism

Saba · 12 June 2022

★★★★★ 5/5

Google

We had an issue with our washing machine and we raised the job though get living maintenance. Ryan Walker was our engineer who promptly came to replace the existent machine. He was so quick and polite, I was really impressed. He managed to do the job in roughly 15 minutes. A great service I’ve rarely seen these days. A great example of professionalism, efficiency and practicality. Thank you Ryan! I’d suffice if people were at least half as committed and dedicated as you are in what they do!

Mattia · 12 June 2022

★★★★★ 5/5

Google

A huge Thank you to Vad who has always been so helpful at reception, always happy to lend a hand when needed and have helped me several times with issues with my Renz box delivery and directed me to how I can sort out my Renz account. Very welcoming and great customer service 😊 …

Aisha · 12 May 2024

★★★★★ 5/5

Google

Danielle is an absolute star with such a kind heart and so much knowledge to share. I'd give an extra 5 stars just for Danielle if I could

Bose · 2 April 2026

★★★★★ 5/5

Google

I recently had the pleasure of working with Anna to find an apartment in east village, and I couldn't be happier with the experience. From the start, Anna was incredibly helpful and attentive. She took the time to understand exactly what we were looking for and provided us with a range of options that perfectly matched our needs and preferences. Thanks to Anna, we found the perfect apartment. If you're looking for a leasing agent who genuinely cares and will go above and beyond to help you find the right place, I highly recommend Anna Dhesi!

Jaswanth · 18 August 2024

★★★★★ 5/5

Google

Ryan was very helpful with replacing our fridge

Zayaan · 14 December 2025

★★★★★ 5/5

Google

Another 5 starts to Ryan! This time it was the dishwasher, he replaced it and did a fab job, just like last time :) We had an issue with the laundry machine, reported on Sunday and on Monday Ryan was the operative who came and check it, after inspection he replaced it with a brand new one in less than 2 hours! He was very polite and helpful and all was solved promptly. Big shout out to Ryan!

Gabriela · 12 June 2022

★★★★★ 5/5

Google

Ernest is a lovely concierge - always greets with a smile and a pleasantry. Love coming into the building and he is there to greet.

Lucy · 2 April 2026

★★★★★ 5/5

Google

We had the pleasure of meeting Anna. He was able to find exactly what we were looking for. She was always available and super kind. Never met an agent like this since I've been in London We had the pleasure to meet Anna. She helped us to find the place we were looking for. She is always available and we have never met an agent like here since we are here in London Nightly recommended. Thanks Anna

Pio · 21 August 2024

★★★★★ 5/5

Google

I’d like to thank Alicia from Get Living for her patience and calmness - she was fantastic at informing and helping solve situation in an assuring way.

Kerzo · 29 April 2025

★★★★★ 5/5

Google

We’ve had the best experience renting out our apartment with Get Living. Thank you to Rikki Lam and Zainab Fayad for going the extra mile to make the dates we wanted, and for also making the entire contract and move in process seamless and easy for us - excellent customer service by them, always quick to respond. We’re so happy and love our new home!

Hasna · 12 June 2023

★★★★★ 5/5

Google

Recent review: I have been living with get living for almost a year & love it. Maintenance is really fast too & efficient to accommodate your timings! I recently had my washing machine fixed by ryan & its been smooth sailing! Super quick & the problem explained to me as well :) Claire was really helpful and prompt in helping me find a place! I got started with all the paperwork ASAP :) So easy and smooth. I didn't feel rushed or pressured!!

Em · 26 June 2024

★★★★★ 5/5

Google

I had the cracked ceramic hob replaced today - the agreed day ✅ The engineer made a courtesy call to make sure everything was in place first - situational awareness 😊 The engineer then came back later and fitted the hob efficiently ✅ The hob is working beautifully ✅ I'm very pleased 😊

ALISTAIR · 7 December 2025

★★★★★ 5/5

Google

Danielle is amazing, she is so helpful, she didn’t complain when I was locked out my house, and she’s always so happy to help.

Adam · 26 March 2026

★★★★★ 5/5

Google

We moved in with Get Living at the beginning of Feb; the experience has been brilliant so far! The process was so easy. They have a great balance of people and technology to ensure it's a seamless process, but actual people are there to help you along the way. The homes are beautiful, clean and modern. It feels like no one has lived here before us. Also, so great to be able to move in and just put in a password for the free wifi which is all set up and ready to go. Move in day was simple, the keys were all there waiting for us - in Victory Plaza, there are padded trollies which make getting things from car/van to the apartment is really simple. We also have the Get Living Google assistant (Evie), who you can ask loads of questions to about your new home and neighbourhood. A nice touch to also get a free Google mini speaker. We feel very at home here already, thanks to Rikki, Kate, Zareena and the team!

The · 12 June 2021

★★★★★ 4/5

Google

Our experience with Get Living has been on the whole mostly positive. It is safe to say that all the stars of this review go to Zainab who has been absolutely brilliant. Zainab has been an absolute joy to work with over these last few months and made the process of moving in as painless as possible. I have deducted a star as our relationship manger Claire came across as rude and blunt and every question we asked appeared to be an inconvenience for her. Where our relationship manager would say ‘no’ or ‘we will see’, Zainab always managed to get us a positive result. Zainab is so much more than a letting coordinator, she was our relationship manger for all intents and purposes. She is a true asset to Get Living, I hope her managers realise what a true legend she is!

Ewan · 12 June 2021

★★★★★ 5/5

Google

The flats are lovely and generally a very high standard, this is now the third flat we have rented with Get Living. The renting experience was made as smooth as possible in the current circumstances, with Charlotte Goodyear and Zainab Fayad being very helpful in getting us through the whole process from finding a flat to signing the contract. Charlotte in particular was fantastic, she went out of her way to provide us with the details of new flats as soon as they became available, arranged a last-minute parking space for our move-in day, helped us with any queries we had during the process, and even gave us her mobile number so that she could secure our chosen home even when she was off work so that we wouldn't miss out! Thanks so much Charlotte!!PositiveResponsiveness, Quality

Charlotte · 12 June 2021

★★★★★ 5/5

Google

My partner and I had a wonderful experience with Get Living finding our amazing new flat. From the search process with Claire Oki, which ran extremely smoothly, and Claire worked very hard to find us the perfect place, to being handed over to Zainab Fayad who was quick to respond to our many queries, extremely helpful and made what is usually a very drawn out and confusing process (contract signing) straightforward and enjoyable. Couldn't ask for more from Claire, Zainab and the team!

Julia · 12 June 2021

★★★★★ 5/5

Google

We had returned to the UK after a couple of years away with work and needed to find a new place pretty quickly. Claire Oki was amazing, she took the time to show us around 3 different apartments, all matched our pre-determined requirements perfectly and she was so patient with us whilst my wife took videos, pictures and facetimed me whilst I was elsewhere. We managed to secure our first choice by reserving it that same day and Claire guided us through the rest. It was such a simple, stress free process and we were moved in 8 days later. We are so happy in our new home and love the community here. The Get Living team have got it right!

Joe · 12 June 2021

★★★★★ 5/5

Google

The move in experience was excellent. Dave Osborne and Zareena Aziz made it very easy for us during the preparation phase, with clear instructions throughout. Dave even took the time to show us around the apartment again before our move in date so we could start to plan where things are going. Zareena answered all our questions and ensured a smooth move in. Kate Easterling was then very helpful on move in day, and everything was spotless when we arrived. Very good service, and lovely apartments!

Christopher · 12 June 2021