Get Living London reviews

★★★★★ 5/5

Google

Kevin was great. Really efficient and accommodating! 5/5 service

Mia · 16 March 2026

★★★★★ 5/5

Google

Danielle was really helpful and friendly

Jessica · 16 March 2026

★★★★★ 5/5

Google

Danielle is super helpful today!

Mia · 16 March 2026

★★★★★ 5/5

Google

We worked with Dave Oborne for finding a home for us in EV. Simply put, Dave is superb. He took into consideration our requirements, and move-in dates and came back with very appropriate properties which we finalized on the spot. The speed of finding the property with the amount of support we got from Dave was nothing short of amazing. Highly recommend working with him if you are looking for a place in EV :)

Amar · 12 June 2023

★★★★★ 5/5

Google

Get living has been great so far and a separate shoutout to Danielle who has helped us resolve all remaining custom requests we had. Thanks, Danielle! Good to have you on our side:) <3

Paulius · 26 March 2026

★★★★★ 5/5

Google

Philippa Mizzi is absolutely fantastic! She is incredibly helpful, always quick to respond, and provides top-notch professional service. Every interaction with her has been smooth and efficient, and she consistently goes above and beyond to ensure everything is handled perfectly. I highly recommend her services to anyone looking for reliable and expert assistance!

Yumeng · 19 August 2024

★★★★★ 5/5

Google

Smooth and easy move-in process! Lovely development with lots to do and great local amenities. Properties are in excellent condition and the staff are always on hand to help with any of your needs/queries. Big shoutout to Zainab for her excellent service throughout the move-in process and help with getting things sorted ahead of moving in.

Nattevon · 26 June 2024

★★★★★ 5/5

Trustpilot

Great communication from the start

Great communication from the start. Really easy to arrange a viewing and put down a deposit. Aimee showed us round the apartment. Aimee was extremely helpful and knew all about the property which helped make the decision to take. Aimee helped us through the application process and was on hand to answer questions. When we got the keys, Kinga welcomed us to the property and conducted a safety walk through of the property. Kinga was very knowledgeable about the area and helped us settle in. Thank you both!

Oliver · 28 October 2024

★★★★★ 5/5

Google

I would like to give 5 stars to Nick Marston for his excellent customer service because as a tenant I felt that he really listened and appreciated our situation. I recently spoke to Nick to see if there was anything that he could do for us to make our apartment a bit more comfortable as we have been living there for quite some time. As a result of speaking with him we were very happy with the changes that he was able to arrange for us which were more than we expected, it makes such a difference to us and enhances the 'feel good factor' of our place.

W · 26 August 2022

★★★★★ 5/5

Google

We've been with GetLiving for almost a year and they've all been very professional from the time of signing the lease and throughout our stay. Any time I have a maintenance issue James is super quick in organizing a visit if needed (sometimes I get a technician within minutes of raising a request). The last 2 visits were exceptional by Mark (did a plumbing job) and Ryan (fixed the dishwasher). Both of them were very nice and considerate on top of their professionalismPositiveProfessionalism

Islam · 26 August 2022

★★★★★ 5/5

Google

I just wanted to give a quick shoutout to Eddy from GetLiving maintenance team. Response time is nothing short of amazing! I've had a couple of issues with appliances, and they've all been sorted out in less than 24 hours. Just today Eddy took care of my washing machine issue within two hours from reporting. Thank you!

Dimitrije · 12 May 2024

★★★★★ 5/5

Google

Val did an outstanding job repairing the cracks in my washbasin today! He arrived right on time, assessed the situation thoroughly, and explained the repair process in clear, simple terms. The work itself was meticulous, he carefully fixed the cracks, matched the color perfectly, and left the basin looking like new. You can barely tell there was ever any damage.

Hanjiang · 14 December 2025

★★★★★ 5/5

Google

Ernest is genuinely one of the sweetest (and funniest) people I've ever met. Getting to see him whenever I'm at east village is typically the highlight of my day

Omolade · 2 April 2026

★★★★★ 5/5

Google

We were really happy with the service provided when looking for a flat with Get Living. Maria showed us a number of properties. She was patient while our needs changed and went the extra mile to ensure we found a property that suited our needs. Zareena made the process of sorting out the paperwork very straightforward, explaining what is needed at each stage. They were both helpful, polite, and professional.

Ellie · 12 June 2023

★★★★★ 5/5

Google

It has been two months since I came from south korea and settled here. I think this village is a much better place to live compared to other parts of London. I was particularly interested in the cleanliness of the flat and circumstances. First of all, the building is relatively new and the area is well maintained by the management team, so you don't have to worry about this. It is also a convenient place for daily life. Access to public transportation is fantastic. the village is close to Stratford tube station, which is a transport hub in East London with many tube lines, making it easy to commute to central. moreover, Westfield is linked to the station and large supermarkets such as Waitrose and M&S are located. Olympic Park is close, so it's good to take a walk sometimes. The staff working here are friendly and respond quickly to my questions via email. I would like to express my gratitude to Claire, Zareena, and Kaitlen. It's been almost two months since I came over from Korea and settled here. After living there so far, I think it is a much better place to live than other areas of London. Koreans are especially interested in the cleanliness of their homes, but the building is relatively new and well maintained by the management team, so you don't have to worry about this. Of course it's quiet in the evening. It is a convenient place for daily life. Transportation accessibility is good. This place is close to Stratport Station. Stratford is a transport hub in East London and is connected to many tube lines, making it convenient to commute to Central. Shopping and grocery shopping are also easy. Stratford Station is connected to a large shopping mall called Westfield, and large supermarkets such as Waitrose and M&S are located within it. There is a shopping center on the other side, and there is an Asian mart inside it. The Olympic Park is close by, so it's nice to take a walk. Although it's a bit far away, Victoria Park is also really nice.

뿌리깊은나무 · 12 June 2022

★★★★★ 5/5

Google

The whole service is amazingggg. We had a partial power outage at 4.30pm, an electrician was round by 5.15pm and discovered it was the dishwasher (didn't get his name but he came to have look even though he'd left work! This was organised by James who sorts everything so quickly). The dishwasher was replaced before lunchtime the next day by Tony and Ryan who were lovely and did everything really easily. Have to give an extra special shout out to Tony who is always called to our house and does the best job - he's an honorary housemate at this point <3

Sarah · 12 June 2022

★★★★★ 5/5

Google

Moving into a two-bed with my girlfriend in east village via GetLiving has been a really smooth process. The agent we met for viewings (Claire Oki) was responsive and incredibly helpful in finding us something perfectly suited to us! Reserving the property and completing referencing was very easy and quickly done. Highly recommend! We then worked with Zareena Aziz in the move in team and again had a great experience. All documents were signed and rents paid easily. All questions answered and any requests we had were happily accommodated. Overall a very lovely experience compared with renting elsewhere in London! 10/10!

Jennifer · 12 June 2022

★★★★★ 5/5

Google

Just wanted to give a huge thank you to Ryan from the Maintenance team! He came by within 24 hours of us putting in a request to fix our dishwasher. He showed up promptly, before the workday began, and comprehensively overhauled our dishwasher. He screwed the dishwasher frame back into its proper position and made sure to clear out any blockages internally. He finished off by giving us some advice on how to maintain our dishwasher going forward to maximise its lifetime. Everything was over in 15 minutes! First-class experience and great guy! Thanks Ryan :)

Alexandre · 12 June 2022

★★★★★ 5/5

Google

I would like to give 5 stars to Nick Marston for his excellent customer service because as a tenant I felt that he really listened and appreciated our situation. I recently spoke to Nick to see if there was anything that he could do for us to make our apartment a bit more comfortable as we have been living there for quite some time. As a result of speaking with him we were very happy with the changes that he was able to arrange for us which were more than we expected, it makes such a difference to us and enhances the 'feel good factor' of our place.

Wendy · 12 June 2022

★★★★★ 5/5

Google

The people on the Get living team are very nice. Compared with other apartments, the speed of get living's reply and the speed of solving things are very satisfying. Since this is my first time living outside campus, I really know nothing about how to rent an apartment. Account administrator Chantal Etheve was very helpful and answered everything we wanted and needed to know. Rikki was good as well. When I checked in, the manager gave me a detailed introduction of how to use the facilities in the house and told me some precautions. Very happy to live here；）

Gao · 12 June 2022

★★★★★ 5/5

Google

I wanted to commend Get Living's Maintenance Team for always delivering such professional and quick service! I had an issue with my washing machine, and Ryan came today to help me fix it. He is very friendly & efficient - he told me what the problem was and managed to rectify it quickly. He could even tell by the sound of the draining in the machine that everything was working as it should be! Very impressed and pleased with this service. Thank you Ryan!! :)

Midori · 12 June 2022

★★★★★ 5/5

Google

We've been renting an apartment with Get Living for the past 3 years and have been absolutely loving it. We've had some really painful experience with London landlords and agencies previously, but there's never been any issues with Get Living. The apartment was super clean and freshly painted when we moved in. Any issues are sorted out very quickly by the maintenance team. Everyone is always super nice and helpful. We are now moving into a different building with Get Living and thanks to Shafiq and Maria the process has been really smooth. Thank you so much!

Katharina · 12 June 2022

★★★★★ 5/5

Google

The EV team are fantastic. I recently bought a new TV and it wanted it wall mounted. The booking service with Andrew R was swift and all communication of what I wanted was clear. Kevin R, the EV Handy Man is amazing, he put my TV bracket up on the wall and installed my TV. Sadly my new TV that I purchased was faulty, so Kevin came back again to put to take the faulty one down and the new one up with no charge. Kevin also put all out pictures up in the flat - he has a meticulous attention to detail - couldn't recommend more. Thanks Kevin & Andrew for all your help.

Deborah · 12 June 2022

★★★★★ 5/5

Google

My wife and I moved in two weeks ago and, so far, the entire experience has been great! Claire and Zareena were very fast to answer any of our questions during the renting process. Prior to moving in and on our first days, we were very well received by Von, who also promptly answered all our queries and guided us throughout the building on a very helpful induction and made sure everything was perfect on our moving day - we're very happy to be having him as our relationship manager! All the building's facilities are very clean, the staff is very helpful (shout out to Mark and David who helped on some maintenance issues on these past days) and the apartment was spotless when we first moved in. Very grateful to the GetLiving staff and hoping our stay will be as delightful as what we've been having so far!

Daniel · 12 June 2022