5/5
We have a positive experience with the agency snd particularly with Izabela Wrobel-Skrzyszewska and Paul Cook. They are professional team, trying to address all issues on time and efficiently.
Trusted Agent profile · London
★★★★★
300 reviews across 2 platforms
49, Marsham Street, London, SW1P 3DP
Garton Jones's office in London, at 49, is rated 4.6 out of 5 across 300 reviews on two platforms, including 294 Google reviews rated 4.6.
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Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
We have a positive experience with the agency snd particularly with Izabela Wrobel-Skrzyszewska and Paul Cook. They are professional team, trying to address all issues on time and efficiently.
5/5
I have worked with Holly on a number of properties and I could safely say she is one of (if not THE) best agents in London. She is knowledgeable, very professional and great to be around. If you are a landlord or tenant, and you come across Holly, then you will know exactly what I mean.
5/5
Very professional agency in general, people are polite and always helpful. In particular, Valarie Williams, their property manager, is efficient and always on top of things. Highly recommended!
5/5
I have been dealing with Michaela Jones for the last 7 years and have had an excellent experience with Garton Jones. I have been highly impressed with the service and speed with which they move the process along. Michaela has been particulary helpful and has been available to speak to even outside of office hours.
4/5
A professional and responsive service, especially when the flat was damaged by flood from a blocked communal downpipe. Special thanks to Anisa who was my main point of contact and very helpful.
5/5
Good experience from start to finish. I was helped by Truc who found us an apartment to rent. She was very efficient with lots of knowledge which made our search much easier.
1/5
I must say that my experience was very disappointing with Garton Jones. They were managing the flat that I rented. There were always delays in response, loads of mistakes and many things overlooked and finally at the check out, none of the improvements I have done to the flat have been taken into account.
5/5
We are delighted with the service provided by Garton Jones. Anisa has been so helpful in chasing up any problems with our property. We would recommend them to any prospective landlords.
5/5
Garton Jones have offered a fantastic service. The most wonderful and efficient staff. Anisa has been by far the best property manager since I have moved in. Very attentive and friendly.
5/5
I have been with Garton Jones for 13 years and have been very happy with their services. Truc Trinh has been fabulous in getting prospective tenants and has followed through with me even after securing a tenant. i highly recommend Truc and she will be competent as well as professional in all that she does!
5/5
I worked with Truc from Garton Jones this week and was impressed by her professionalism, knowledge of the properties and willingness to answer questions fully. She also allowed my client time to view the property without feeling rushed, an important point when people are making big decisions about what property may suit them.
5/5
The team at Garton Jones really made my experience as a tenant seamless. Thank you to Anisa and Kerry for their exceptional support and guidance throughout my tenancy.
5/5
After years of dealing with all sort of real estate agencies, I came across a company like this for the first time. Kerry, who is super nice, organised everything in the most professional way, helping to secure the flat and move-in in just a few days (which is extremely rare in London). Moreover, she was super helpful both before and after the tenancy started, responding in a very timely fashion and helping with all the issues
5/5
Excellent for property management, my mind is at ease knowing that everything is dealt with efficiently. Michaela and the team, Truc at Garton Jones have my highest recommendation.
5/5
Have worked alongside Garton Jones for years and found them very helpful. Truc is a great help and always tends to our residents needs with great urgency.
5/5
I was dealing with Truc to try to find a flat in the Westminster area. She was very friendly and understood all my needs well. I was under some time pressure to find a flat and even managed to squeeze a viewing in within the same day despite the flat only arriving on the market recently. Great customer service, I’ll always keep them in mind if I’m ever looking to rent in Westminster again!
5/5
I would highly recommend using Garton Jones. My property manager Anisa has been a great help with assisting us with any issues. Thank you Anisa!
5/5
Anisa is very helpful and quick to reply and solve anything that needs fixing in my flat. Significantly better than other agencies I have tried.
5/5
Mari provides a very prompt and informative service as the manager of my property
5/5
Working with Holly and the Garton Jones team for the past couple of years has been a pleasure. Holly and the team are very accommodating and really helpful. Nothing is never too much and we look forward to continue working together for many more.
5/5
Anisa is always very efficient and responsive any issues in the flat is never too much trouble. Thank you Anisa for being amazing:)
5/5
Holly was super helpful, friendly and knowledgeable when she helped us find and buy our flat a few years ago and has remained since then a great contact for us at Garton Jones to further assist us whenever we have had a query.
5/5
We consider Garton Jones as a very serious real estate agent, who cares about their clients and is aware of their concerns. Miss Truc is very responsible, orderly, and responds immediately to any call or e-mail, she is perfect in her work!!!
5/5
Anisa is a great property manager - always on call and sorts things out when you have a problem 👌🏻 …
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