5/5
TrustpilotJacqueline is quick and efficient
Jacqueline is quick and efficient. Thank you Jacqueline.
Trusted Agent profile · London
Garton Jones London reviews
★★★★★
204 reviews across 2 platforms
3 Oswald Building, Chelsea Bridge Wharf, 374 Queenstown Road, London, SW11 8NU
Part of Garton Jones, see every office.
Garton Jones's office in London, at 3 Oswald Building, is rated 4.2 out of 5 across 204 reviews on two platforms. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Garton Jones, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAs landlords of one of the apartments…
As landlords of one of the apartments in Oswald Building I would not hesitate to recommend Charlotte who has always been there for us whenever we needed issues to be sorted out. She is a very charming young lady always very helpful and never hesitates to assist wherever she can!
5/5
TrustpilotThank you Charlotte
I would like to thank all the staff of Garton Jones, specifically Charlotte. I know her for two years and she is a friendly, very helpful person, quick to respond to my emails and helps me all the time with anything related to the apartment that I rent. Huge thanks to Charlotte for being the property manager of the apartment I rent.
5/5
TrustpilotLisa was wonderful to work with
Lisa was wonderful to work with! Highly recommend.
5/5
TrustpilotSmooth, start to finish
I recently rented a flat through Garton Jones. The entire process was extremely smooth from start to finish. I felt like I didn’t need to worry about anything and if I did have any questions, they were always answered quickly, putting me at ease. I mainly dealt with Amy and can not praise her highly enough. She was fantastic. Thank you.
5/5
TrustpilotAlizee is an amazing estate agent
Alizee is an amazing estate agent! She is very professional, friendly and caring. She’s been really helpful at guiding me through the process, always keeping me up to date as things developed. I really enjoyed working with her and her colleagues- would highly recommend Alizee and Garton Jones!
5/5
TrustpilotBest experience because of Charlotte
Charlotte is definitely the only reason I would recommend Garton Jones to people. She helps resolve issues as quick as blinking. Also, one of the things I love about her is that she replies fast! Such an amazing experience I’ve had and it’s all because of Charlotte.
5/5
TrustpilotAlizee was super amazing
Alizee was super amazing. She helped so much and we had a great time together . It’s pleasant to have this kind of moment when you are looking for something specific. I’m really happy. Thanks for her help and for her listening. I will recommend your agency.
5/5
TrustpilotMillie represents the company extremely well!
Millie represents the company extremely well - always happy to help with such a positive attitude! I would definitely recommend Garton Jones for your rental property.
5/5
TrustpilotAmy was super friendly
Amy was super friendly! Made me feel very comfortable and advised me in the right ways. It was such a great experience ! Thank you Amy x
Agent replied · 13 June 2024
Dear RachelThank you for your kind words, we will definitely let Amy know how happy you are with here service.Have a great weekend
5/5
TrustpilotThank you Charlotte!!
Thank you Charlotte for being very nice and helpful for the past 2 years and especially these couple of days supporting me and resolving my problem!!
Agent replied · 13 June 2024
Dear DillaThan you for taking the time to write such nice words.Charlotte really loves having positive feedback.Warm Regards
5/5
TrustpilotHighly recommend Garton Jones
Highly recommend Garton Jones. Renting a flat for the first time in the area. Special mention to Amy who gave such a professional service. Brilliant company
Agent replied · 13 June 2024
Dear TiaThank you for the wonderful review, I will let Amy know how happy you are.If we can help in the future please don't hesitate to call usGarton Jones - Chelsea Bridge Wharf
5/5
TrustpilotOutstanding Experience
Thank you to the whole team at Garton Jones - Chelsea Bridge Wharf for making the entire renting experience effortless. Also want to thank Stephanie Louis-Fernand in particular for being a very responsive property manager and solving issues within the apartment. Thank you again and look forward doing more business with you in the future.
5/5
TrustpilotDealing with Lisa Beverly made…
Dealing with Lisa Beverly made everything so swift! Her actions made an impact because of the way she dealt with our issues so competently and professionally! Always enjoy working with Garton Jones due to the excellent service received.
5/5
TrustpilotPROPERTY MANAGER LISA BEVERLLY
Over the last four months that Lisa Beverlly has been in charge of our three properties management she has provided excellent services. She has been very prompt, honest, reliable and pleasant to deal with.We wish her every success in her job.Abdulkarim AlsayedPetrodar International
5/5
TrustpilotGreat company!
Everyone is extremely helpful, especially Charlotte. Whenever anything has been needed I’ve always had a quick response. Super friendly, helpful & professional.
Agent replied · 13 June 2024
Dear Fiona Than you for taking the time to write such nice words.Charlotte really loves having positive feedback.Warm Regards
5/5
TrustpilotProfessional, Responsive & Helpful
Working with this company has been made smooth and so much easier with my property manager Lisa Beverlly. She’s professional, responsive and helpful! Very reliable when I’m in need. Thanks Lisa & Garton Jones team!
5/5
TrustpilotSuper helpful employees
Super helpful employees. Wayne went out of his way and was great at communicating. Very pleased and would use agency again.
Agent replied · 13 June 2024
Hi KatieWere so happy that you've had a great experience with us, if we can help in the future please don't hesitate to contact us.Warm Regards
5/5
TrustpilotI have been renting with Garton Jones…
I have been renting with Garton Jones for a long time and my property manager Agnes Mierzwowicz has been great help. Very prompt to respond, she is a doer, she listens, find the best solution and apply. Thank you.
5/5
TrustpilotCharlotte is super helpful
I was stressed with the issues that I was dealing with but Charlotte helped me so much
5/5
TrustpilotBest agent ever Alizée Montegu
Honest Alizée Montegu is one of the best agents I’ve worked with over the 4 years I’ve been in the UK. She’s a hard worker and replies even off working hours. She’s the best not even one of the best.Thanks,Mo
5/5
TrustpilotI would like to say big thank you to…
I would like to say big thank you to Charlott here.she is always taking care of all my problems at my flat. She is always responding to my email very fast and respondable. Thanks, Charlotte for all your help.
5/5
TrustpilotLisa B customer service was outstanding
I want to thank you Lisa B for the amazing service you’ve received, Thank you for going the extra mile, I was very impressed with your assistance, patience and expertise. Thank you
5/5
TrustpilotFantastic to deal with!
Fantastic to deal with! Monika and the property management department were absolutely superb throughout! Would highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Garton Jones London
Has Garton Jones won any awards?
Yes. In The Trusted Agent 2026 awards: Garton Jones, London won Trusted Agent.
