Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent team
Straightforward and efficient team to deal with. They gave me upfront realistic guidance on the achievable rent for my flat and then regular updates along the way and achieved a very decent rate for me.
Jez · 15 October 2021
Agent replied · 13 June 2024
The Gareth James team have excellent local knowledge and with their experience can provide honest and realistic guidance. So pleased your experience has been good and you are satisfied with our service. Thank you from the Gareth James team
★★★★★ 5/5
TrustpilotOur sale was handled professionally by Gareth Jones
Our sale was handled professionally by Gareth James and Mark Kuch was very effective in keeping everyone aware of the issues so that they could be dealt with.Roger
Roger · 12 August 2018
★★★★★ 5/5
GoogleDid a fantastic job finding new tenants for my property. Efficient and professional all the way. Definitely recommend using Gareth James.
Mark · 16 April 2023
Agent replied · 16 April 2026
Hi Mark,
Thank you for taking your time to leave a review. Glad you have been happy.
Thanks again from all the team at Gareth James Property
★★★★★ 4/5
GoogleFast replying to questions
Shermane · 18 May 2024
Agent replied · 8 December 2024
Hi Shermane,
Thank you for taking your time to leave your review.
All the best from all the team at Gareth James Property
★★★★★ 5/5
TrustpilotEasy efficient company
Gareth James were fantastically easy to work with and the house sale went through v smoothly. Would recommend
Tim · 27 June 2023
Agent replied · 13 June 2024
Hi Tim,
Thank you for taking your time to leave a review. We are pleased that you have been happy with the service.
Many thanks again from all the team at Gareth James Property
★★★★★ 5/5
TrustpilotVery positive experience
Had a very positive experience with Tom at Gareth James. He recently found and vetted our new tenant with the minimum of fuss and the maximum care and attention.
Andy · 13 October 2021
Agent replied · 13 June 2024
Dear Mr. Price, Thank you so much for your review. We have shared your feedback experience with Tom and he is pleased he was able to provide a service you are satisfied and happy with. Thank you from the Gareth James team
★★★★★ 1/5
TrustpilotWould not recommend
Once paying the holding deposit for a 'fully furnished' property, the estate agent then tried to sell us sofas and beds from the past tenants. When we went for a second viewing the agent was rude and made out we were lying when we referred to the furniture situation, despite us having screenshots. The house was also not double glazed as advertised on the site.
Anon · 12 October 2020
★★★★★ 5/5
TrustpilotFaultless
Despite being out bid on yet another lettings property, the staff at Gareth James were faultless.
J&V · 21 February 2023
Agent replied · 2 June 2026
Thank you for such a positive review despite not managing to secure you the property. Fingers crossed we can find you something very soon.
Many thanks from all the team at Gareth James Property
★★★★★ 4/5
TrustpilotResponsive and helpful
Responsive and helpful. We did have one miscommunication which I had to resolve myself as the tenant, but it was minor and manageable. I would recommend working with them.
Sara · 14 May 2021
Agent replied · 13 June 2024
Thank you so much for your positive review, I am glad you had a good experience. We will be in contact to understand the minor issue.Thank youGareth James Property
★★★★★ 5/5
TrustpilotHad a positive experience with Gareth…
Had a positive experience with Gareth James in renting our house, especially with Tom who responded to all our enquiries promptly and calmly. I'd recommend!
Laura · 10 January 2022
Agent replied · 13 June 2024
Dear Laura, We will let Tom know how pleased and satisfied you were with the service you received from Gareth James. Thank you for leaving us a review, from the team at Gareth James
★★★★★ 5/5
FacebookBased on experiences we have had with other state agencies, we were very impressed with the level of customer care we have received by Gareth James Property. Catherine, the state agent that looked after us, was very helpful. She understood exactly what we were looking for, showed interest and enthusiasm on searching the properties for us as well as on contacting us, and gave us valuable advices. Surprisingly pleasant experience!
Pricila · 18 June 2016
★★★★★ 5/5
TrustpilotThe team were super helpful and…
The team were super helpful and efficient!
Customer · 5 October 2023
Agent replied · 13 June 2024
Thank you for taking your time to leave a review.
Please do not hesitate to contact us if you require any assistance in the future.
From all the team at Gareth James Property
★★★★★ 5/5
TrustpilotExcellent Service
The whole letting service was very efficient and professional. I was updated regularly and the paperwork trail was excellent.Well done to the team at Gareth James.
Mr · 15 October 2021
Agent replied · 13 June 2024
Mr. Ryan, Thank you for leaving your positive review, the team at Gareth James are always appreciative of any feedback and to know you are happy is really pleasing to read. Thank you from the team at Gareth James
★★★★★ 4/5
GoogleGood, professional service. Georgia was tenacious in following up with both the buyer and the solicitor and provided regular updates.
Dan · 15 June 2018
★★★★★ 5/5
TrustpilotEfficient and friendly… what else do you need.
I chose GJ because they were local and they’ve been great. They let my property quickly and have been superbly organised throughout. Very nice people too.
John · 11 October 2021
Agent replied · 13 June 2024
Dear Mr. Rennie, Thank you very much for taking the time to leave Gareth James a review. We are pleased you found us to be helpful throughout the process of letting your property. Thank you from the team at Gareth James
★★★★★ 5/5
GoogleI recently rented a property with Gareth James, it was a super fast and super easy procedure, Tomos helped with all things and worked late to help us get the deal across. Would recommend to anyone searching around the South East Area!
Luca · 14 June 2023
★★★★★ 5/5
TrustpilotA professional and friendly service
A professional and friendly service. We were working to a very tight timescale and Mark made it happen.
Sophie · 12 August 2018
★★★★★ 5/5
TrustpilotReally excellent service
Really excellent service. Tomos has made the whole process of renting my flat a breeze. Very happy and would definitely recommend.
David · 31 March 2022
Agent replied · 13 June 2024
Hi David. Thank you very much for the review. Tom and the team do try their best to offer the best service they can. Glad you are happy. Many thanks from all the team at Gareth James
★★★★★ 5/5
GoogleVery smooth move in transition, quick to respond to requests.
Miles · 16 April 2023
Agent replied · 22 January 2025
Hi Miles,
Thank you for taking your time to leave a review. Very much appreciated.
Many thanks from all the team at Gareth James Property
★★★★★ 5/5
GoogleThank you Kash for you and your team for a smooth letting and great service.
Tiger · 15 June 2019
★★★★★ 5/5
GoogleEfficient and straight talking. They got a great rent for my flat and kept me updated along the way.
Jeremy · 16 April 2022
Agent replied · 16 April 2026
Many thanks from all the team at Gareth James Property
★★★★★ 5/5
TrustpilotBest agents!
Best agents I've used - know their business and get things done. When you compare the ineptitude and incompetence of the others then you know you've got the best with this lot.
Mr · 26 March 2018
Agent replied · 13 June 2024
Dear Mr Wentworth, many thanks for awarding the team a 5 star review and posting such great comments. It's fantastic to read your feedback and I know the team will be delighted. Thank you once again for using our services and of course we would be thrilled if we can be of assistance to you again in the future. Kind regards, Anna Krakhina Head of Marketing
★★★★★ 5/5
TrustpilotMaxwell - brilliant agent!
Maxwell (from Gareth James, Nunhead location) was an absolute pleasure to work with. His professionalism, extensive knowledge and support was beyond what we have received from any real estate agent. He took his time with us, making the whole process of purchasing a house feel a lot more measured and with the right state of mind. I would highly recommend working with Maxwell!
Isabella · 22 October 2018
★★★★★ 5/5
GoogleGareth James have managed my two properties in Peckham since 2010, and I have been continually happy with their service, responsiveness and advice. In particular, you can see the business getting more systematic as it has grown in recent years. Delighted to recommend.PositiveResponsiveness, Professionalism, Value
Kevin · 14 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.