5/5
TrustpilotOutstanding and consistent service…
Outstanding and consistent service provided throughout the selling process.Excellent, Thanks Mark.
Trusted Agent profile · London
Gareth James Property London reviews
★★★★★
259 reviews across 3 platforms
129 Bellenden Road, London, SE15 4QY
Gareth James Property's office in London, at 129 Bellenden Road, is rated 4.3 out of 5 across 259 reviews on three platforms, including 104 Google reviews rated 4.0.
104
Reviews on Google
This office
7
Reviews on Facebook
Business-wide
148
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery slick and smooth service
Very slick and smooth service. Rental process was hassle free and dealt with very professionally.
Agent replied · 13 June 2024
Dear Andrew, the team at Gareth James very much value your positive feedback. Always delighted to learn the process was smooth and professional. Thank you from the team at Gareth James.
5/5
GoogleProfessional, efficient and above all nice people to do business with. Highly recommended.
Agent replied · 16 April 2026
Many thanks from all the team at Gareth James Property
5/5
TrustpilotConstant communication
Constant communication. Step by step assistance. Friendly staff before, during and after the letting process.
Agent replied · 13 June 2024
Dear Gonzalo, Thank you for your Gareth James review and thank you very much for highlighting our regular communication with you, keeping our customers updated and informed is important to us. Delighted the staff at Gareth James were supportive and friendly throughout your letting process. Thank you from the Team at Gareth James
5/5
TrustpilotResponse to a reported issue
The team responded well to a reported issue and provided a really prompt service. Everyone I spoke to was understanding and really helpful.
Agent replied · 13 June 2024
Thanks Joanna - that's great to hear. I'm pleased you had such a positive experience and took the time to let us know. Kind regards - Zohra Huda, Marketing Manager, Gareth James Property.
5/5
TrustpilotI really appreciate your services
I really appreciate your services. Quick response to customers and good communication and always ready help whenever I call. Thank so much.
Agent replied · 13 June 2024
Thanks Abraham - thanks so much for letting us know we are doing a good job! We very much appreciate you taking the time to let us know, Zohra Huda - Marketing Manager, Gareth James Property.
1/5
TrustpilotAvoid this Agent
Ignored to respond to emails.Really slow in dealing with any problems at the property.Withheld large mount from deposit with inflated costs for minor issues.
Agent replied · 13 June 2024
Hi Charlie - I'm very surprised and sorry to hear of your experience with Gareth James; we generally get such positive reviews for our Property Management Team. I'm currently trying to get in touch with you (via Trustpilot) to get a clearer idea of what transpired and how we can put things right for you. Many thanks - Zohra Huda, Marketing, Gareth James.
5/5
TrustpilotCan’t praise them highly enough
Can’t praise them highly enough, professional, efficient and nice people to work with
Agent replied · 13 June 2024
Dear Mr. Orr, Thank you very much leaving Gareth James your review. So pleased we have been helpful and provided you with a service you are very happy with. Thanks so much, the team at Gareth James
1/5
GoogleTerrible customer service - It's taken 4 months and still counting to get a replacement key for the flat i am renting. Staff have been rude @Bllenden Road office and unhelpful
5/5
GoogleWe had a thoroughly brilliant experience with Gareth James and would highly recommend them to anyone. We dealt pretty much solely with Nikki and she was great- knowledgeable, friendly, professional and honest. As first time buyers we needed a lot of guidance and she was very helpful and patient throughout the whole process.
5/5
TrustpilotExcellent
We had a thoroughly brilliant experience with Gareth James and would highly recommend them to anyone. We dealt pretty much solely with Nikki and she was great- knowledgeable, friendly, professional and honest. As first time buyers we needed a lot of guidance and she was very helpful and patient throughout the whole process.
5/5
TrustpilotSmooth process
Smooth process, recommend, thanks tomos!
Agent replied · 13 June 2024
Hi James, Thank you for taking your time to leave a review. I'm glad you have been happy. Hope you settle into your new home well. Many thanks from all the team at Gareth James Property
5/5
Trustpilotfriendly staff, top estate agents
friendly staff, resolve issues quickly. no complaints!best estate agent I've dealt with in 7 years of London living.
Agent replied · 13 June 2024
Hi Smith - thanks for the short and very sweet review! We are glad that we stand out for you in terms of customer service, it's incredibly important to us as a company. Do recommend us to your friends and family! Kind regards, Zohra Huda
5/5
TrustpilotExcellent service from the Gareth James…
Excellent service from the Gareth James team. I’d recommend them for finding quality tenants and managing your property
Agent replied · 13 June 2024
Great to hear that you are so pleased with our Property Management service, Gary. Thanks for taking the time to review us, Kind regards, Zohra Huda, Marketing Manager - Gareth James Property.
5/5
GoogleGreat agents - I'm trying to find a very specific property in the SE14/15 area and Nikki from Gareth James has been really good helping me - sound advice, good communications, flexible viewings, good local knowledge - my search continues......we haven't found it yet, but my fingers are crossed !!
5/5
GoogleBought my first house through Gareth James. Jake, the agent, was extremely helpful and responsive and made sure we got information about the property as quickly as possible. Would recommend them and would certainly use them if I sell the house.PositiveResponsiveness, Professionalism
5/5
TrustpilotI loved working with gareth james in…
I loved working with gareth james in selling my Peckham property. Fantastic personlised service, honest approach, competitive rate.Helen
Agent replied · 13 June 2024
Dear Helen, Thank you for your review regarding your experience with Gareth James. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Anna Krakhina Head of Marketing
1/5
GoogleDuring my time as a tenant with Gareth James, I learnt the values of patience, self-sufficiency, and endurance. I can now live anywhere and fear no man or creature under heaven.
5/5
TrustpilotStraight forward
Straight forward, quick with communications and easy to work with. Recommended!
Agent replied · 13 June 2024
Many thanks for your review, Alexandra, it's good to hear we are providing an excellent service. Best regards, Zohra Huda - Marketing Manager, Gareth James Property.
5/5
TrustpilotOur 3rd agent and the ones who sold our…
Our 3rd agent and the ones who sold our house. Excellent service.
Agent replied · 13 June 2024
Dear Martyn, Thank you for your review regarding your experience with Gareth James. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Anna Krakhina Head of Marketing
5/5
GoogleProfessional, reliable and well organized. Ran into a slight hitch with my flat and they were more than accomodating. Thanks to the everyone in the team on Bellenden Road!
3/5
TrustpilotFlat purchase
Quite helpful but more updates would have been useful.
Agent replied · 13 June 2024
Dear Sir/Madam, I am writing to say thank you for your comments about the service you received from Gareth James Property. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best for the future. Kind regards, Anna Krakhina Head of Marketing
3/5
TrustpilotSold through Gareth James
Sold through Gareth James, few positives and few negatives.
Agent replied · 13 June 2024
Dear C & K Clarke, I am writing to say thank you for your comments about the service you received from Gareth James Property. We really appreciate you taking the time to post this review as feedback is very important to us. If you could contact me at anna@garethjames.com and provide me with more details regarding the areas of our service that could be improved, I would look into this matter on your behalf. Kind regards, Anna Krakhina Head of Marketing.
5/5
TrustpilotReally good local knowledge
Really good local knowledge. Good communicators
Agent replied · 13 June 2024
Dear James, Thank you for your review regarding your experience with Gareth James. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Anna Krakhina Head of Marketing
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Gareth James Property London
How many reviews does Gareth James Property London have?
Gareth James Property's London office has 259 reviews across three platforms: 104 on Google, 7 on Facebook (across the whole business), 148 on Trustpilot (across the whole business).
What is Gareth James Property London's rating?
Gareth James Property London is rated 4.3 out of 5 across all 259 reviews, and 4.0 out of 5 on Google from 104 reviews.
Where is Gareth James Property's London office?
Gareth James Property London, 129 Bellenden Road, London, SE15 4QY.
