Frank Harris and Co London reviews

★★★★★ 5/5

Google

My partner and I had a really good experience with Frank Harris. Charlotte was very responsive and explained everything in great detail, and the whole process from arranging the viewings to making an offer to then negotiating specific clauses in the contract was smooth and efficient. Thanks Charlotte!PositiveResponsiveness

Anh · 24 August 2022

★★★★★ 5/5

Google

Tina is as a star and got us a very fair price in a sinking market. She is kind and considerate and helped me in a very difficult family situation with compassion and diplomacy.

Olivia · 28 October 2023

★★★★★ 5/5

Google

Magnus Skullerud was very helpful, knowledgeable and responsive throughout the process. He was very easy to work with and went above and beyond to make the process seamless from start to finish. Highly recommended!

Zsoka · 28 October 2023

★★★★★ 5/5

Trustpilot

Our experience with Frank Harris was…

Our experience with Frank Harris was smooth and great. In particular, Mr James Englefield at Frank Harris Bloomsbury, really helped us smoothly handle a partial tenancy changeover, and made the process straightforward. Thanks!

Devansh · 10 July 2026

★★★★★ 5/5

Trustpilot

Great service

Professional, sympathetic and efficient- quick to respond to queries but not pushy

H · 15 April 2026

★★★★★ 5/5

Google

Chris and his team are amazing letting agents and have been extremely helpful throughout the process. He is response, efficient, friendly and reliable. We found our perfect flat in less than a week's time, would definitely recommend to my friends looking for flats close to the City.

Zhang · 24 August 2022

★★★★★ 5/5

Google

I had a fantastic experience finding a flat in Barbican with Frank Harris & Co. Charlotte Rule made the entire experience seamless! Always a phone call away and extremely professional. Charlotte was very supportive and made me feel at ease throughout. Definitely the best experience with an estate agent I've had. Thank you, Charlotte!

Caitlin · 24 August 2021

★★★★★ 5/5

Google

I was considering moving into a flat in the Barbican and Ms. Charlotte Rule was extremely helpful in finding a number of suitable apartments to show me in my price bracket. She was considerate and responsive in her communications with me as well as helpful and approachable while conducting the viewings.PositiveResponsiveness, Quality, Professionalism

Anastasiia · 23 October 2021

★★★★★ 5/5

Trustpilot

Quick and professional with great viewings

Very quick to respond to initial viewing request, the viewings given by Mitchell were very professional and helpful. He had our best interests in mind as renters and gave a lot of information about the properties.

Andrew · 15 August 2023

★★★★★ 5/5

Google

Mark Hillary at Frank Harris looked after us throughout the purchase of our new flat, from the initial viewing to completion and moving in. He was was always efficient, reassuring and a pleasure to work with, making a notoriously stressful process, a smooth a pleasant one. If we were thinking of moving again, I would contact Mark straight away.

Andrew · 3 December 2024

★★★★★ 5/5

Google

Charlotte was very helpful, they seem to be experts in properties around the Barbican. I can't speak to the actual experience of purchase/letting with them, as we ended up going with another location, but I found them to be very collegial and experts in their patch.

Jonathan · 24 August 2022

★★★★★ 5/5

Trustpilot

Had a very positive experience working…

Had a very positive experience working with Frank Harris &Co., probably the best one I've had during my search. Charlotte Rule not only facilitated the viewing, she was very helpful post-viewing, sending pertinent information such as the calculation of council tax and expected bills. She also guided me toward coming up with an offer that could potentially be of interest to the Landlord. She also facilitated the negotiation with the Landlord. Other agents I've worked with do not proactively provide valuable guidance. Although the offer wasn't accepted ultimately due to non-negotiables on both sides, the process was handled very well. Overall great experience.

Maricris · 23 October 2023

★★★★★ 5/5

Google

Fantastic friendly service! We called in on the off-chance of seeing some flats to rent, and ended up seeing two. Chris was wonderful, and even showed us some of the sights inside the Barbican. Would strongly recommend Frank Harris if you’re looking in the area!

S · 24 August 2022

★★★★★ 5/5

Google

We are glad to work Frank Harris and providing maintenance support for them. The team at Frank Harris is very friendly and helpful. A big thank you to Charlotte Rule for being very responsive and quick on the phone when you really need them!PositiveResponsiveness, Professionalism

Montys · 24 August 2022

★★★★★ 5/5

Google

I couldn't be happier with the outstanding service I received from Frank Harris as an international student looking for an apartment in London. From the beginning, they went above and beyond to help me find the perfect place. Throughout the entire process, they were professional, responsive, and supportive. They made what could have been a daunting experience as an international student feel seamless and stress-free. I truly appreciate their dedication and commitment to ensuring I had a smooth transition to London.

Jayesh · 28 September 2023

★★★★★ 5/5

Google

Charlotte is an excellent estate agent and made the impossible task of looking for a one bed flat in central London actually enjoyable and minimally stressful. She is knowledgeable, approachable and professional. 5*!

Lottie · 24 August 2023

★★★★★ 5/5

Google

Jasmine was friendly and professional and helped me find a great place

Caitlin · 15 October 2024

★★★★★ 5/5

Trustpilot

Finding a nice home in London is a…

Finding a nice home in London is a challenge… but not with Mitchell Max ! Best real estate agent I’ve had to work with so far , and I’ve seen a lot of them !

Louis · 29 June 2023

★★★★★ 5/5

Google

I rented a property with Frank Harris & Co for about a year, and it was a pleasant experience. Mitchell Max made our transition easy and helped us make the paperwork very easy. I always found prompt answers to all my enquires. Thank you

Ivan · 24 August 2022

★★★★★ 5/5

Google

Charlotte was amazingly well informed about the Barbican area and very gracious to me and my baby during our flat hunt. She made a stressful experience fun. Thank you!

Felicity · 27 November 2023

★★★★★ 5/5

Google

Chris was very proactive and responsive. He managed to sort out the tenancy quickly and efficiently. Jay, our property manager, is also very responsive! We have had to get a couple of things fixed during our tenancy and Jay always responds to our emails quickly and deals with the issues efficiently.

Chloe · 24 August 2021

★★★★★ 1/5

Trustpilot

Unprofessional

Unprofessional. I would recommend an agency that actually filters through landlords as we had a horrendous one for 2 years. At the end of it when we moved out, they told us they had to take out £300 for professional cleaning, when in the contract we signed, never stated that. They said that the flat was "professionally cleaned" before we moved in, but the door was broken, the floors were dirty, there was mold in the bathroom.. It was never even communicated from both parties (the agency and the landlord) to us at any point. I feel so bad for the new tenants who are moving in to that flat now, and I'll avoid Frank Harris from now on.

Elysia · 10 September 2023

★★★★★ 5/5

Trustpilot

Well informed and incredibly helpful

Charlotte was amazingly well informed about the Barbican area and very gracious to me and my baby during our flat hunt. She made a stressful experience fun. Thank you!

Felicity · 22 November 2023

★★★★★ 5/5

Trustpilot

Mitchell Max stands out in London's…

Mitchell Max stands out in London's frenetic property market with his attention to renters' needs, his willingness to discuss the risks and benefits of renting, and his focus on the complex issues that renters face. His comparative analysis of properties, combining with his expert understanding of the dynamics of the City of London, has certainly facilitated our rental search. There's something else worth mentioning: Mitchell takes the time to understand and listen to his clients. That's a too-rare thing in the current market, and came as a pleasant surprise.

Matthew · 8 September 2023