Trusted Agent profile · London

Frank Harris and Co London reviews

★★★★★ Excellent

624 reviews across 2 platforms

87 Long Lane, London, EC1A 9ET

Frank Harris and Co's office in London, at 87 Long Lane, is rated 4.7 out of 5 across 624 reviews on two platforms, including 416 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

416

Reviews on Google

This office

Trustpilot logo

208

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Frank Harris and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Highly recommend Chris & the team at Frank Harris. The service we received was way above and beyond what we've experienced from other estate agents. If you're looking to buy or rent in the Barbican, this should be your first call!

Julian · 24 August 2022

Agent replied · 23 August 2024

Dear Julian, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The service I’ve received, from Chris arranging to let my property, to Charlotte and Ben managing the letting has been first class. Everything has been communicated clearly and efficiently and I’d certainly recommend Frank Harris and Co. to other prospective Landlords.

David · 24 August 2022

Agent replied · 23 August 2024

Dear David, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

The first time that renting a flat in London was fun! Mitchell from Frank Harris & Co. Barbican helped us to find the exact flat we were looking for and the whole renting process and experience was very quick and nice, I would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value

Lucas · 24 August 2021

Agent replied · 23 August 2024

Dear Lucas, Thank you for your kind words regarding our Barbican office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Charlotte Rule at Frank Harris was both accommodating and responsive in our recent flat search. We were able to move quickly and felt informed and confident at each stage of the process. We would not hesitate to recommend Charlotte to people searching for property in the area.PositiveResponsiveness, Professionalism

Ciaran · 24 August 2021

Agent replied · 23 August 2024

Dear Ciaran, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Marilyn Plews Customer Relations Team

5/5

Google

Spoke with a gentlemen named Libert (Hope thats spelt correctly). He was quickly able to give me options for viewings for this week. Felt like he knew exactly what I was looking for and I hope that’s the case. Looking forward to the viewings now and hoping it goes as smoothly as the phonecall did

Ben · 16 November 2025

5/5

Google

Shuheda was a fantastic letting agent really recommend her !

Hamdan · 16 October 2025

5/5

Google

As a potential purchaser looking to buy in the Barbican I found Mark to be very knowledgeable and reliable. Throughout the whole transaction he was very responsive and helpful and he really did a lot to drive the transaction forward especially as the vendor’s solicitor was very slow. He was also very helpful in following up a few points once we had completed the transaction. I’m very grateful for his pragmatic and helpful approach.

Linda · 28 October 2023

Agent replied · 23 August 2024

Dear Linda, Thank you for taking the time to leave a wonderful 5 star Google review. Mark will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Trustpilot

Lorenzo Ronconi

We recently got to know Lorenzo as he helped us find a flat in the Barbican. His knowledge of the estate is brilliant and he was always honest and open with us about the properties he showed us and had great advice and was attentive to our needs and ambitions, without ever being unrealistic. Equally he was always clear about the vendor’s expectations so that we always knew the reality of the situation. Lorenzo is a first class agent and I would recommend him to anyone looking to buy or sell a property in the area.

Barnaby · 27 February 2021

5/5

Trustpilot

Process well managed

Salvator managed the process neatly. High level of service

Kosta · 3 March 2026

Agent replied · 2 June 2026

Dear Kosta, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asha

5/5

Trustpilot

Excellent

We sold out flat with the help of Jaimie and Adam at the Bloomsbury branch. They were both very professional and extremely helpful as well as very patient with us. I would recommend Frank Harris 100% if you are selling or buying a property.

Mead · 10 March 2025

Agent replied · 25 August 2025

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Me and my partner had a great experience with Frank Harris. Rebekah Hunter, our agent, has been incredibly helpful through the whole process and was able to respond quickly to all our enquiries. Thank you Rebekah!PositiveResponsiveness, Quality, Professionalism

Christos · 24 August 2022

Agent replied · 23 August 2024

Dear Christos, thank you for your 5* review and for mentioning your experience with Rebekah in our City and Clerkenwell Team. Kind regards Sarah Tranter Customer Relations Team

5/5

Google

Many thanks to Ian, Mitchell. Charlotte and everyone at Frank Harris for all the legwork it took to get our two flats rented within days - and both above the original asking price. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Mike · 24 August 2022

Agent replied · 23 August 2024

Dear Mike. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Absolutely fantastic experience with Kevin and Mitchell. My partner and I were looking for an apartment to move into a few months ago. Kevin spent a few hours with us showing properties, his knowledge of the local area and the individual properties is the best I've ever seen. Mitchell worked with us throughout our application process. He's genuinely supportive and caring. Both these gentlemen are true professionals and set a high standard.

Klee · 28 October 2023

Agent replied · 23 August 2024

Dear Klee, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Kevin and Mitchell. Please do not hesitate to contact us again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

From the first meeting to the final sale, during a very difficult time (COVID 19) and under difficult circumstances ( me not living in the UK ) Tina, Jamie and Rosie were excellent. Thank you all for your hard work. I highly recommend Frank Harris as a company.PositiveResponsiveness, Professionalism

Nick · 24 August 2020

Agent replied · 23 August 2024

Dear Nick, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

4/5

Trustpilot

Frank Harris

Daniel was really helpful with getting our maintenance issue sorted and very responsive which was really appreciated!

Maria · 22 March 2024

Agent replied · 13 June 2024

Dear Maria, Thank you for your lovely words and for leaving a review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Exceptional service! Raluca was clear, efficient, and got the job done quickly.

Pat · 24 June 2024

Agent replied · 23 August 2024

Dear Pat, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Reagan and later Mitchell showed me and my parter around a property at the Barbican (twice!) to allow both me and him to view it. They were incredibly communicative and helped me to feel supported throughout the whole process. Genuinely exceptional service throughout; I’m so grateful for having worked with them! Super understanding and they make an awesome team :)

Roheena · 24 June 2024

Agent replied · 23 August 2024

Dear Roheena, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

I would highly recommend Frank Harris mainly because of Reagan. He went above and beyond taking us on a short walking tour through the area and offered honest advice and guidance. His expertise, dedication, and attention to detail made all the difference.We're so grateful for his hard work, great communication, and highly recommend him to anyone looking for a realtor.

Julia · 24 June 2024

Agent replied · 23 August 2024

Dear Julia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

4/5

Trustpilot

Excellent service but lack of options

Leaving 4 stars because I was looking for a 1B close to Moorgate and there weren't much properties in their portfolio.The service was however excellent (rep. Charlotte). Nothing I've ever seen. They prompt with the viewings, offered honest opinions and helped me reach a decision out of all my options. They made me feel they are working for me rather than trying to make quick bucks.

Madhur · 1 March 2024

Agent replied · 13 June 2024

Dear Madhur, Thank you for taking the time to leave a lovely review regarding Charlotte. Kind regards, Sarah, Customer Relations Team

5/5

Google

Libert was incredibly helpful at our viewing. Highly professional and would greatly recommend.

Israel · 12 August 2025

5/5

Google

I had an incredible experience in the Barbican estate, where I was accompanied by Shams. As a local property viewer I was very impressed, Shams articulated himself very well, and he seems very knowledgeable when we were reviewing the properties. I would definitely recommend his service to anyone interested !

Hana · 26 November 2025

5/5

Google

My experience with Frank Harris was more than satisfying. Our agent, Charlotte, made the process as clear and straightforward as possible from start to finish. She is always happy to help, is easy to communicate with, and answers very quickly to queries by email / on the phone. I could not recommend her more. The flat was similar in person and on the online ad. It was perfectly cleaned when we moved in.

Carla · 24 August 2023

Agent replied · 23 August 2024

Dear Carla, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Kevin has been a fantastic agent. He helped me with the rental of a new property during a really stressful time and he was very an absolute pleasure to work with. Top marks for this agent

Amelia · 24 August 2022

Agent replied · 23 August 2024

Dear Amelia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

AJ (Anuj Jariwala) has proved himself to be the epitome of excellent customer service. He was open, honest and most definitely had my best interests at heart. He has been fantastic in helping me settle in and resolved some issues for me within days of reporting them. My move to London was really made simple and should I find myself moving again, I will undoubtedly use Frank Harris!PositiveProfessionalism

Nick · 24 August 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Frank Harris and Co's Google reviews

Questions about Frank Harris and Co London

Has Frank Harris and Co won any awards?

Yes. In The Trusted Agent 2026 awards: Frank Harris and Co, London won Platinum.

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