Frank Harris and Co London reviews

★★★★★ 5/5

Trustpilot

Salvator was helpful to find rent flat…

Salvator was helpful to find rent flat in central london

TN · 19 February 2026

★★★★★ 5/5

Google

I recently had the pleasure of viewing a property with Joe O'Regan, even though my lease isn't up until September. I was just exploring my options and looking for a better price in the area. Joe was incredibly welcoming and professional, he made me feel comfortable throughout the process, and I never once felt pressured or judged for simply looking around early. I look forward to renting a property with them once September comes!

Lucia · 26 March 2025

★★★★★ 5/5

Google

Freddie was very helpful in our recent flat search. We had very specific requirements and he made sure to take each of those into considersation as he showed us properties. He was also honest throughout the process and genuinely kind. He was a pleasure to work with and I trust the wider team will be as they continue to manage the property.

Chynna · 16 April 2024

★★★★★ 5/5

Google

I have been searching for a new flat where Freddie from Frank Harris & Co Tower Bridge & Bermondsey has been helping me. Thanks to him we have finished our 2-month-long flat search. Throughout the process, Freddie has demonstrated his professional attitude and followed up the letting process where he can to ensure the process went smoothly. Thank you!

Rita · 16 April 2024

★★★★★ 5/5

Google

We got in touch with Freddie and within one day he had shown us a potential apartment. We loved it and within one week he guided us through the offer process, and we were able to secure the apartment within a week. All the while showing great professionalism, character, communication. We were impressed with his ability to also act in our interest in a market that is very tough on renters. Thank you Freddie!

Katarzyna · 16 April 2023

★★★★★ 5/5

Trustpilot

I recommend reaching out to Mitchell…

I recommend reaching out to Mitchell Max if you're looking to rent a flat in Central London, his services are great. He's knowledgeable and understands what you're looking for. I appreciate and trust his recommendations, he goes the extra mile to find the perfect place for you. On the Property Management side, Danielle Longmuir is very professional and reliable and she managed all my requests in a timely manner.

Cristina · 4 August 2023

★★★★★ 1/5

Google

Would give 0 if I could. Horrible experience moving out, both the landlord and agent attempted to unjustifiably deduct almost £1000 from our deposit - had to take them to TDS where we got all of our money back without any deduction whatsoever. Senior manager attempted to force us into accepting by threatening to increase proposed deductions. Have reported to the Property Ombudsman as well as the Information Commissioners Office (for refusal to comply with Data Subject Access Request). Please be careful, log all your interactions and do not let them bully you into unfair deductions.

Nicholas · 16 March 2026

★★★★★ 1/5

Google

Wouldn’t rent through them again. They appear very helpful at the beginning when doing viewings and getting the tenancy signed etc. Once you’ve moved in, it’s the property management team you deal with and they are a nightmare. They are extremely unresponsive and unhelpful when it comes to issues in the property - we didn’t have consistent hot water for a year (through two winters!) and it was like herding sheep to try and get them to sort this out. When we moved out, they worked with the landlord to try deduct a huge amount (almost £1k) from our deposit unreasonably (and for betterment which they know isn’t allowed). Had to take this up to TDS and got the entire deposit back because they couldn’t submit any evidence to back their claim. An extreme waste of time and energy dealing with this agency.

Sarah · 16 March 2026

★★★★★ 5/5

Google

Maria was simply amazing !!! My daughter and her friends were let down by a landlord and were left looking for a student let at short notice. Maria not only found the girls a flat, but helped them through all the process from offer, referencing through to the signing of a tenancy agreement and moving in all within 2 weeks. Her dedication and professionalism are to be admired, I know where I'll be going when my son needs a flat next year !

Paul · 17 June 2022

★★★★★ 5/5

Google

We are very pleased and extremely fortunate to have met Mr. Ryan Morgan (from Frank Harris & Co), for helping us secure our new rental apartment. Amazingly organized, a perfect gentleman, and an expert negotiator, Ryan is a super agent who precisely understands client preferences and seals your offer in record speed. A BIG THANK YOU to you and your team at Frank Harris & Co ~ Matt has been very helpful in supporting us through the letting process as well. Delighted and deeply grateful - 10 stars from both of us! :)

Rathish · 17 June 2022

★★★★★ 5/5

Google

We very recently used City Docklands to find a good quality new tenant. Remarkably they did this within two days, a result that we were very happy about. Unlike most of the estate agents with whom we have done business over the years they actually deliver what they promise. Mark Scott, our main contact at City Docklands, has always been very professional and quick to respond to calls and emails. If you are looking for a reliable and professional estate agent in the SE1 area then we can wholeheartedly recommend City Docklands.PositiveResponsiveness, Quality, Professionalism, Value

Jeremy · 17 June 2022

★★★★★ 5/5

Google

Denny was really helpful showing me and my partner round a flat. We really liked the integrated appliances they were the stand out point of the property. Well done Denny we are sold.

Hollie · 16 April 2025

★★★★★ 5/5

Trustpilot

Selling my flat

I was very impressed with Mr Butt and his team at Frank Harris, Marchmont Street. In the process of selling my small flat they could not have done better. George advised me on which offer I should accept and then he helped in finding a very good solicitor.There were a few 'hiccups' in the process of selling, which the solicitors had to deal with, but he was very patient and finally the sale was completed.I have no complaints and would recommend to anyone Frank Harris in Marchmont Street, WC1.

Ms · 24 May 2022

★★★★★ 5/5

Google

Thank you Bailey, you managed the tenant deposit return process successfully and efficiently including negotiating with the TDS on our behalf as landlords. Thank you for working in our best interests. RT

Robert · 16 April 2025

★★★★★ 5/5

Google

I have been working with Frank Harris now for the past 5 years. I have always been more than satisfied with their service. When challenges have presented themselves, they have always found the answers. On this occasion, I had a very limited rental period available and a need to find a tenant at short notice. Ronni and Casey moved mountains to achieve just that. Great work and great service. I highly recommend them both. Always available, polite, and straight-talking. Just what you need when time is limited and business demanding.

JAMES · 16 April 2025

★★★★★ 5/5

Google

I want to strongly recommend Zak Purssord. Me, my wife and kids went to view a property, shown by him, and he was outstanding doing his job. Really nice with the children, having all the answers to our questions, honest and dedicated. Well done Frank Harris for having him as one of your Lettings Consultants

Ramiro · 16 April 2024

★★★★★ 1/5

Trustpilot

Unprofessional and unsafe experience, not recommended

We are a professional family with two young children and signed a 3-year tenancy through Frank Harris. From the very first day, the property was not cleaned properly, dirt and damage under the fridge (see photos) and a broken bin left in place. Soon after moving in, we discovered mold on the ceilings, pest infestations, and a faulty lock on the front door.

Carla · 30 September 2025

★★★★★ 5/5

Trustpilot

Great experience

I had a great experience with Frank Harris. Kevin was extremely friendly and responsive. He was very easy to work with and made the process seamless from start to finish. He promptly answered every question I had (of which there were plenty, as it was my first time renting in the UK)-- I thoroughly recommend working with Kevin and the Frank Harris team.

Carson · 27 September 2023

★★★★★ 5/5

Google

We had a viewing with Joe O’Regan, he was super helpful and kind, he even waiting 15 minutes after the viewing so my husband could have a look, I will definitely be using Frank Harris to find a property, great work Joe

Susan · 2 April 2026

★★★★★ 5/5

Google

We viewed a lovely property helped by Denny and Ronni recently. They were kind, patient and knowledgeable. Truly tributes to their company. I would work with them again any day.

Michael · 16 April 2025

★★★★★ 5/5

Trustpilot

Tower Bridge Team

Freddie was very helpful in our recent flat search. We had very specific requirements and he made sure to take each of those into considersation as he showed us properties. He was also honest throughout the process and genuinely kind.He was a pleasure to work with and I trust the wider team will be as they continue to manage the property.

Chynna · 4 November 2023

★★★★★ 5/5

Trustpilot

Madeleine Ashby was great and sorted…

Madeleine Ashby was great and sorted things out quickly for us

Frances · 15 July 2026

★★★★★ 5/5

Google

Ronni has been helpful and proactive in assisting myself and my flatmate in finding a place. He has a good sense of humor and has constantly kept us updated.

George · 16 April 2025

★★★★★ 5/5

Google

Denny is very professional and helpful and has made our renting search a complete success! He has helped us secure our apartment among fierce competition and has coordinated the entire process smoothly. He’s also always available and has been very patient in answering our detailed questions. Would strongly recommend working with Denny!

Yunghsin · 16 April 2024