Trusted Agent profile · London
★★★★★
825 reviews across 2 platforms
205 Tooley Street, London, SE1 2JX
Part of Frank Harris and Co, see every office.
Frank Harris and Co's office in London, at 205 Tooley Street, is rated 4.7 out of 5 across 825 reviews on two platforms, including 614 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotLorenzo from Frank Harris was…
Lorenzo from Frank Harris was exceptionally helpful showing us four flats at the Barbican. Not only did he give us plenty of time and provide us with all the information we needed, but he even suggested that we view an additional flat that had just come on and went back to the office to get the keys. He could not have been more helpful.
5/5
TrustpilotLorenzo was great and the only reason…
Lorenzo was great and the only reason I'm writing this. I hope we close a deal
5/5
GoogleCity Docklands did a great job and found for me great apartment in one week. I received great support from them during all process, they assisted in solving all problems. I can only recommend this agency.
Dear Александр, We are really pleased to read your positive review regarding the service from our City Docklands Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
TrustpilotWe have been dealing with Frank Harris…
We have been dealing with Frank Harris for just over two years and it has been a joy. We have had contact with many members of there team, in all three offices. Frank Harris have always been very helpful, professional and welcoming. They all seem very knowledgeable and easy to talk to which helps greatly. We couldn't recommend Frank Harris enough, Thank you
5/5
GoogleMaria Leontiou helped us find a great place following a tough earlier search. She was responsive, helpful and lovely to deal with.
Dear Isabel, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotThanks Lorenzo
Thanks Lorenzo. Very helpful team and the communication was great throughout the process
5/5
TrustpilotAn excellent response to an inquiry
An excellent response to an inquiry - courteous and prompt
Dear D. Bell, Thank you for your kind words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleMaria handled everything smoothly and was always there if we had any questions.
Dear Ahmadreza, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleSo far my flat mate and I have received quality service, specifically from Daniel and Charlie who have been very attentive and fast when dealing with our queries as new tenants.
Dear Ellie, I am writing to say thank you for your kind comments about the service you received from our City Docklands Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotA highly professional team
A highly professional team, working in this instance under difficult Covid conditions. My Barbican apartment took slightly longer to move than we’d anticipated and the price was softer, but this reflected more on the market than FH. In general I would highly recommend them for a thorough, personal and reliable service, even though they are now part of a larger outfit.
5/5
GoogleSpoke with mark scott at frank Harris extremely professional service highly recommend
Dear Tracy, Thank you for taking the time to leave a wonderful 5 star Google review. Mark will be thrilled to read your kind comments. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleVery accurate in their communications, it's been pleasure to deal with Maria.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleChloe Adams and her City Docklands team were absolutely brilliant in the management of the sale of my property. Courteous, efficient and the communication was second to none and kept me feeling calm and reassured throughout the entire process. Chloe in particular delivered exactly what she said she would, a credit to the company and proves not all estate agents are the same! Highly recommend! Paul
5/5
GoogleChloe Adams and her City Docklands team were absolutely brilliant in the management of the sale of my property. Courteous, efficient and the communication was second to none and kept me feeling calm and reassured throughout the entire process. Chloe in particular delivered exactly what she said she would, a credit to the company and proves not all estate agents are the same! Highly recommend! Paul
5/5
GoogleCan't speak highly enough of Ronni, had made everything a breeze!
Dear L Savidge, We really appreciate you taking the time to leave such lovely comments about Ronni. They will be so pleased to read your 5 star review. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleWe had a great experience with Samantha at City Docklands Estate Agents -very fast and efficient service. The flat itself is also fantastic: location and price are very convenient.
Dear Michele, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our City Docklands Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotImpressive, hard-working agents
The team at Frank Harris were supportive and communicative throughout the long, difficult sale of my late parents' flat during the pandemic. Tina and Jamie have been outstanding. Jamie held things together when the sale almost collapsed and his negotiating skills and tactful handling of a difficult situation saved the day. I would highly recommend this company.
5/5
GoogleStef helped me getting a perfect apartment in London. She was very helpful and guided me throughout the process, so I could do the renting comfortably even before arriving in London. Can only recommend.
Dear Szabolcs Kerekes, thank you so much for your high rating! Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
GoogleRyan and Mark are amazing, they are very helpful! :)
Dear Srishti, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
GoogleSo far I’ve been living in my new flat and so far everything has been great ! Very professional and responsive .PositiveResponsiveness, Quality, Professionalism
Dear Abdulla, I was delighted to read the comments in relation to our City Docklands office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
5/5
TrustpilotJust completed the sale of my flat…
Just completed the sale of my flat with the help of the expert professionals at Frank Harris & Co. Tina and Jamie and others were available helpful and supportive throughout the process and ensured a resoundingly good result. Should I have further need I know where to go in the future. Congratulations to all.
5/5
GoogleGreat costumer services and follow-up during the whole process.
Dear Carlos, Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotGreat team
Great team, very efficient
Dear Jessica, Thank you for taking the time to rate your service with the Frank Harris team. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotIncredibly pleased working with Lorenzo…
Incredibly pleased working with Lorenzo Ronconi to find a flat in central London. He knows our preferences by heart, which allows him to reach out to us with relevant properties that would match our needs, and he is always available, friendly, responsive, and helpful. He raises the bar for the rest of the agents.
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