Foxtons London reviews

★★★★★ 5/5

Google

I had an exceptional experience working with Tiegan. She was incredibly responsive and went above and beyond to assist me with securing a short-term let. Despite not ultimately doing business with her, Tiegan remained unfailingly helpful, arranging numerous property viewings and providing invaluable advice. Her professionalism and dedication were evident in every interaction. I highly recommend her and the company for their outstanding service and support!

Neil · 5 June 2024

★★★★★ 5/5

Google

We have Karolis helped to find us property to rent in a really short period of time with efficient and professional services provided. In 1 week time with all the documents sorted and now we are moving in. Once again thank you so much to Karolis and his manger Alexander who has helped us out.

Debbie · 8 February 2020

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐ We had a great experience with Foxtons, especially with Jack and Anais. …

Alex · 13 February 2026

★★★★★ 4/5

Google

From the moment I made contact to the moment I signed, everything was extremely quick and efficient. Jason answered all of my questions and was very responsive. He spent a lot of time explaining everything to me as I was migrating to London so there were many things I didn't know about renting here. I give Jason Segovia a 5/5 rating. I set 4 stars overall because the moving in process was rough. There needs to be a much better way of informing tenants about how to actually move into the apartment and where to collect keys, how to set up utilities etc. I showed up at my apartment only to be told I have to go into foxtons to collect the keys. There was no mention of how to transfer the owners utilities onto my account so I could start paying. I had to call Foxtons many times to find out literally everything. It's not hard to write a 1 page document to send to new tenants explaining the actual process of physically moving in and setting up bills.PositiveQuality, Professionalism

Sterling · 26 August 2021

★★★★★ 5/5

Google

I highly recommend Mollie Ellis from Foxtons, she was very friendly, professional and went above and beyond to find us a suitable apartment for rent. Mollie was very patient, knowledgeable and offered us a great selection of options to choose from. She made an impression of a genuine person and invested her energy 100 percent in desire to help us to find a new home. I worked with several other agencies in the past and can say that Mollie is the best lettings negotiator I have met in London so far.PositiveResponsiveness, Quality, Professionalism, Value

Elena · 26 August 2021

★★★★★ 5/5

Google

Sonny Rogers is the ultimate professional and an absolute pleasure to deal with. Sonny dealt with my sale and purchase and if it wasn't for his time, care, attention, pro-activeness and support, the transactions would have fallen through. I instructed Foxtons after being messed around on my sale by another agent and so I was without a buyer and my purchase was at an advanced stage but Sonny worked extremely hard to find me another buyer in a short timescale ensuring that my purchase stayed on track. His communication was excellent throughout and he meticulously followed up on every question I had and even now is helping on post-completion queries. I was also very impressed by Sonny's manager Thomas Holmes who kept a close eye on progress and would check in at appropriate times which was very much appreciated. I would not hesitate to recommend Foxtons and feel they are worth every penny of their fee.PositiveResponsiveness, Quality, Professionalism, Value

Nina · 26 August 2021

★★★★★ 5/5

Google

Foxtons were brilliant - from the initial viewings all the way through to the Completion of the sale. Billy Brooks was my key contact at Foxtons and the knowledge, responsiveness, support and time management that he brought to this sale was the key to it's success. Where other parties (sellers lawyers, mortgage advisors etc) were slower at responding or lacked attention to detail surrounding the queries being raised, Billy always ensured that he was doing everything within his power, in addition to continually going over and above for the last 4 months to help me get what was required to drive this sale to a close. I could not be more pleased with the service received and 100% recommend Foxtons!PositiveResponsiveness, Quality, Professionalism, Value

Ellie · 26 August 2021

★★★★★ 5/5

Google

Highly recommend Antoniya Jackson. She went above, and I mean ABOVE and beyond with my search for an apartment. Process was extremely fast, she is so so so so helpful and responds quickly to messages! Super friendly and nice, very informative and funny too! You’ll feel like you’re talking to a friend right from the get-go, and she’ll make sure she finds the right apartment for you! I’ve been renting for years and she’s one of the best agents I’ve ever met. Also special shout out to the rest of the agents who were very friendly too!

Nicole · 17 August 2021

★★★★★ 5/5

Google

I would like to extend a special thank you to Sihame for being a star when it comes to holding multiple viewing, answering all questions and building a relationship to better find and secure the perfect property for me. This has been instrumental in finding the perfect dream home. Billy is also an exceptional individual when it comes to the purchase moving forward and increasing visibility. Foxtons have been brilliant at leading with a relatively complex purchase and are excellent at working with multiple parties to ensure progress is being made and everyone is updated at all.

Harpreet · 17 August 2021

★★★★★ 5/5

Google

I wanted to write a review because Peter Chojnacki has been very professional. We did not purchase a property with him because we decided to put our search on hold. However, the service he provided was exceptional. Thanks for your effort, Peter.

Marika · 22 September 2024

★★★★★ 5/5

Google

I highly recommend Mollie Ellis from Foxtons, she was very friendly, professional and went above and beyond to find us a suitable apartment for rent. Mollie was very patient, knowledgeable and offered us a great selection of options to choose from. She made an impression of a genuine person and invested her energy 100 percent in desire to help us to find a new home. I worked with several other agencies in the past and can say that Mollie is the best lettings negotiator I have met in London so far.

Elena · 11 July 2021

★★★★★ 5/5

Google

We just moved in a lovely flat in Westferry, London, with Karolis Sadauskas. The journey through from finding a flat suitable for us till, actually renting it, it was smooth and he made us feel comfortable the whole time. I guess only by the fact that Karolis reassured us to rent the flat for 2 years without even seeing it, it remarkable it self, and it shows his grate skills. I can certainly say that Foxtos has been the best agency we had so far in London, and we are very happy with the communication and its services. :)PositiveResponsiveness, Quality, Professionalism, Value

Doris · 20 June 2021

★★★★★ 5/5

Google

I want to thank Antonia Jackson for her cooperation due to fact if it weren't for her we wouldn't have found our dream home 2 double bedroom flat with balcony and a garden. We saw it on Wednesday and moved on Friday. We always waited for approval for more than a week, but thanks to her professionalism everything happened in 2 days. I highly recommend her as an agent because I haven't come across a better one.PositiveResponsiveness, Quality, Professionalism, Value

Ivilin · 20 June 2021

★★★★★ 5/5

Google

We are having a great experience with Senior Negotiator Olivia Knight, who is very helpful and very quick at replying our queries. We would highly recommend Foxtons, especially Olivia for renting properties in London! However, it was a nightmare navigating to the office but seems it has been fixed now! Good job XD

Destiny · 26 November 2019

★★★★★ 5/5

Google

Excellent five star service! Amazing estate agents especially David he helped us getting the house we always dreamt about. His professional and honest aproach is something everyone should search for in an agent. We were let down by a estate agents before we ran into our saviour David, truthful the best choice we made. The only company we highly recommend if you are looking for top class professional service. Anemona and Michele.

A96 · 15 July 2022

★★★★★ 5/5

Google

Excellent five star service! Amazing estate agents especially David he helped us getting the house we always dreamt about. His professional and honest aproach is something everyone should search for in an agent. We were let down by a estate agents before we ran into our saviour David, truthful the best choice we made. The only company we highly recommend if you are looking for top class professional service. Anemona and Michele.

Anemona · 15 July 2022

★★★★★ 1/5

Google

Terrible experience with this agency both as tenant and as a home buyer. Staff is unresponsive, careless and sloppy. They cancel appointments at short notice and do not follow up to rearrange. Most of their communication is incorrect and they need to be constantly chased to rectify. As a tenant, they refunded my deposit two months after the landlord’s green light, when it should have been 10 days.

Donatella · 20 February 2024

★★★★★ 1/5

Google

Terrible experience with this agency both as tenant and as a home buyer. Staff is unresponsive, careless and sloppy. They cancel appointments at short notice and do not follow up to rearrange. Most of their communication is incorrect and they need to be constantly chased to rectify. As a tenant, they refunded my deposit two months after the landlord’s green light, when it should have been 10 days.

D · 20 February 2024

★★★★★ 1/5

Google

Avoid the negotiator, David Morgan, because he told me that everything in the property was in good condition (walls, lights, etc.), which turned out not to be true. When it came time to sign the contract and make payment, he became very …

Safwan · 13 February 2026

★★★★★ 5/5

Google

Sam was very helpful and insightful during the day. He has a calm and great demeanor. Sam is definitely one of the best estate agents I have met. He helped me view a variety of properties and widen my scope regarding the properties.

M · 26 July 2024

★★★★★ 5/5

Google

Donovan was great; he clearly paid attention to what I was looking for and delivered. Very good experience!

Alvier · 20 February 2024

★★★★★ 5/5

Google

Mr. Jason was a very quick responsible person. He was very fast in catching up with the landlord as well as the tenant. He has done the enitre process and has tried making me move in as ealry as possible. 100% satisfied with his and the foxton group service

Prithvi · 10 June 2020

★★★★★ 5/5

Google

Our first home was shown by Shaz, I'll never forget that day or the following ones!! He showed us more than a property that could meet our requirements and from the moment we choose he was always available for a call, an extra explanation or just to calm our anxiety. Thank you Shaz and Sonny for accompanying us on this journey!

Benedetta · 11 May 2023

★★★★★ 1/5

Google

The property management service is very poor. Communication is awful. You wait days for an unhelpful response. Even for important things like being unable to lock the door. I guess once the commission is paid, there's no incentive to treat tenants well. Our tap has been leaking for 5 months. The flat was below standard when we moved in. We had negotiated new carpets - but this was not done. The floor, balcony and toilets were dirty. We only had one key, and after 7 months we still haven't received a key for our mailbox!! The kitchen was filled with dirty crockery and cooking equipment left by the landlord. The vacuum cleaner didn't work. The chairs were old and damaged. The shelves were missing supports. To withdraw from your contract early expect to pay a fee of about 2.4× the monthly rent The service while you're looking for flats is good however. David Morgan was very helpful in our search. The staff in the branch are also helpful and pleasant to speak to. Unfortunately the property management is unacceptable which outweighs these positives

Jonas · 10 June 2020