Foxtons London reviews

★★★★★ 5/5

Google

I had the pleasure of working with Courtnee, and she truly impressed me as a real estate agent! Her dedication and commitment to finding the perfect home were exceptional. Courtnee's expertise in the local market was evident from the start. She quickly understood my needs, preferences, and budget. What amazed me the most was her ability to show me multiple properties in a single day, accommodating my schedule perfectly. Her professionalism and enthusiasm made the experience enjoyable. She was always available to answer my questions and kept me informed throughout the process. Her negotiation skills were top-notch, ensuring I got the best deal possible. Courtnee's attention to detail was outstanding. She carefully assessed each property, highlighting its strengths and areas for improvement. Her insights helped me make informed decisions with confidence. Not only is Courtnee an excellent agent, but she is also friendly and approachable. She created a comfortable environment where I felt comfortable expressing my preferences and concerns. I could tell she genuinely cared about finding the right home for me. In conclusion, Courtnee's dedication and commitment to her clients are exceptional. Her ability to show multiple properties in a day saved me valuable time. I highly recommend Courtnee to anyone in need of a real estate agent who goes the extra mile. Thank you, Courtnee, for your outstanding service!

Frank · 7 June 2023

★★★★★ 1/5

Google

Not sincere. Betrayal company. Reviews of this company are less than 2, but after two weeks they are more than 4. Power of the company? There is evidence of the content of emails, videos and phone calls from the person in charge. There are evidences of dishonesty on the part of your company's employees. Apologise. Worst estate agents in the UK. I have never given a bad review to anyone I have come into contact with, but this is an exception. If you expect this company to rent out your property, like I did, you will suffer terrible damage because they are a company that buys and sells and rents at the same time, and they always give priority to buying and selling. Most unreliable company in London expensive rentals. You shouldn't trust it. A company that puts landlords before tenants, targets sales not rentals, and makes no apologies for any inconvenience caused to rental contractors. Worst real estate agent in the UK. We signed a lease and the property was sold two weeks later with no communication. We were sold on time and fees We signed a rental agreement and the property was sold two weeks later without any communication. There is evidence of the content of emails, videos and phone calls from the person in charge.

空（Sky） · 6 June 2023

★★★★★ 1/5

Google

Not sincere. Betrayal company. Reviews of this company are less than 2, but after two weeks they are more than 4. Power of the company? There is evidence of the content of emails, videos and phone calls from the person in charge. There are evidences of dishonesty on the part of your company's employees. Apologise. Worst estate agents in the UK. I have never given a bad review to anyone I have come into contact with, but this is an exception. If you expect this company to rent out your property, like I did, you will suffer terrible damage because they are a company that buys and sells and rents at the same time, and they always give priority to buying and selling. Most unreliable company in London expensive rentals. You shouldn't trust it. A company that puts landlords before tenants, targets sales not rentals, and makes no apologies for any inconvenience caused to rental contractors. Worst real estate agent in the UK. We signed a lease and the property was sold two weeks later with no communication. We were sold on time and fees We signed a rental agreement and the property was sold two weeks later without any communication. There is evidence of the content of emails, videos and phone calls from the person in charge.

Fushigidane · 5 June 2023

★★★★★ 1/5

Google

Requested to view a specific property was told to wait as there are already many lined up. Sure thing, but agent also asked a thousand questions as to why we want that specific property. Answered all and even wrote in an email the 3 main features we need. Same evening agent calls back to let us know we "got lucky" and there is an opening the very next day mid-afternoon. It's quite last minute to us with work but we move around/cancel some meetings and rush to the appointment. We get there just on time, agent is very relaxed and took over 10m just to get the keys and his car. A bit strange as we thought the viewings are strictly timetabled but fine. We get in his car and he starts chatting and asking more questions many of which are repeated from before. At one point I ask if this is the optimal way to the flat as we are headed a weird way and he casually notes "oh we are not viewing that flat as there is an offer for it already". We freak out and but he insists he'll show us something "just as good if not better". We are still super shocked and angry but thought at this point what could we lose. He proceeds to show us another flat that is not only not the same price but doesn't even have 2/3 key things we repeatedly asked for and even wrote down. We literally repeated these in the car and yet he proceeded to waste our time with something not matching. After this he still had the audacity to ask "what we think" and wanted to show us more places that are "even better". Mind you we were already 20m past the "open slot". Thankfully this flat was close to the tube so at this point we just walked away but that still wouldn't stop him from repeatedly calling us the day after. I know the job of these agents is to sell, but this way of creating a false sense of urgency to then completely wate our time should be straight up criminal. After this experience we definitely won't even consider any flat marketed by Foxtons since who knows if they'd actually show us the same place.

Peter · 29 May 2024

★★★★★ 5/5

Google

Nathlyn was amazing! She helped me find a place I love and offered really nice support overall in the process of finding my new home!

Ashita · 22 September 2024

★★★★★ 5/5

Google

I had the absolute pleasure of working with Karolis Sadauskas for my recent rental property search, and I can confidently say that their service was truly outstanding. From the very beginning, they exhibited professionalism, expertise, and genuine care that surpassed all my expectations. First and foremost, their communication was impeccable. They were prompt in responding to my inquiries, and their knowledge about the local rental market was truly impressive. They took the time to understand my requirements and preferences, ensuring that every property they recommended aligned perfectly with my needs. Their attention to detail and willingness to go the extra mile were apparent throughout the entire process. Furthermore, the letting agent was incredibly patient and understanding. They took the time to explain all the necessary paperwork and procedures involved in renting a property, ensuring I had a clear understanding of everything. I never felt rushed or pressured into making a decision, which greatly alleviated any stress I had during the search. Once I found the perfect property, the letting agent facilitated the negotiation process with exceptional skill. They were instrumental in ensuring a fair and smooth agreement between myself and the landlord. Their expertise in navigating the intricacies of rental contracts was invaluable, giving me confidence in the terms we agreed upon. Overall, my experience with Karolis was nothing short of exceptional. They demonstrated a level of professionalism, dedication, and personalized attention that is rare to find. Thanks to their tireless efforts, I found my dream rental property hassle-free and with complete peace of mind. I wholeheartedly recommend Karolis to anyone in need of a reliable and trustworthy letting agent. They are a true gem in the industry, and I will undoubtedly turn to them for any future rental needs. Thank you for your outstanding service!

Léo · 13 May 2023

★★★★★ 5/5

Google

Myself and my partner had the absolute pleasure of dealing with Robert. He has been professional and personable which is a skill most need to master. Robert has made our over-seas move easy and with as little stress as possible. He has continued to show us his work ethic throughout our let with amazing lines of communication and always willing to go the extra mile to accomadate his clients. Robert is a massive asset to the company from our viewpoint and we couldnt have asked for a better service from him. You made a stressful move easy. Thanks for everything Robert! Loredana

Loredana · 11 April 2023

★★★★★ 1/5

Google

Called to query about a property to buy and I asked for the cost of the service charge. Instead of asking me, the agent asked me 20 questions during the course of 10 minutes and still kept on asking and asking, without the willingness and readiness to share the cost of the service charge in the name of qualifying buyers. I told him I have answered 20 questions and how many more questions do I need to answer before he will be able to qualify me as a buyers and share the service charge number. The question was not answered and more and more questions keep on coming, still in the name of qualifying buyers. Felt really very uncomfortable. I asked to speak with his senior and it was refused. I ask for foxton complain handling process. It was fused to be provided verbally.

WY · 20 February 2024

★★★★★ 5/5

Google

We just completed the tenancy agreement, and I have to admit that Donovan E. has helped us a lot. He is very enthusiastic and friendly, helping us from finding a good apartment that suits our needs, to helping us talk with the landlord. Next, he also helped us with a very quick and effective rental procedure. Thanks to him, the rental process went very smoothly for us. We greatly appreciate that. In the future, if we need to rent a property in a similar area, we will definitely ask for Donovan's help again!

Thanh · 20 February 2024

★★★★★ 4/5

Google

Stuart Harris has been brilliant at guiding us through our transaction. He is reliable, professional and knowledgeable, I would definitely work with him again. The service provided from the sales agents collectively has been varied. On the whole it’s been satisfactory, but there were some occasions when comms was lacking (in connection to potential viewings, for instance). Overall though, I would recommend them to others and wouldn’t hesitate to instruct them again.

L · 3 August 2023

★★★★★ 5/5

Google

The absolute best experience with Nathyln, she is so attentive, and so genuinely caring about what I was looking for, she picked up on so many things and I felt really listened to. The viewings were so great and she made the experience so fun! I will always remember Foxtons because of Nathyln! ✨ The energy and kindness of this team is genuinely so great ! Thank you so much foxtons!

Belle · 26 July 2024

★★★★★ 5/5

Google

I was working with Donovan at the Canary office and his service was outstanding. His knowledge of the market and area was super helpful in finding my property. He rolled out the red carpet treatment and showed me 5 different locations personally and always kept me informed throughout the process. If anyone is on the market I’d personally recommend working with Donovan, you can be sure to expect a 5 star service. Much appreciated Donovan!!

Zak · 20 April 2024

★★★★★ 5/5

Google

We recently rented a property from Foxtons through Grace Casely. I cannot thank her enough and she deserves huge recommendation. I must say that she is very professional and puts tremendous effort in her work. She is also extremely responsive. Grace and her team negotiated the terms with the landlord and kept us updated throughout. Before we met Grace, it was very difficult to find any suitable property given how hot london property market is. But Grace made our journey super easy. She ensured that all paperwork is completed and everything is ready. I’m extremely grateful. Thank you Grace!

Abi · 14 August 2022

★★★★★ 1/5

Google

Very very unhappy with this company, underpriced value of property , will mess you about through the selling process, produce clients that make offers without correct vetting.and proof of fynds. Delayed my sale for 9 months then it collapse without proof of reason. Cowboys very unprofessional. Have sold the property within 4 months and completing, with an extra 20,0000 on top of the selling price thanks to Bairstowe Eves in Barking and to Annita and Adam.

George · 9 January 2023

★★★★★ 5/5

Google

I have had an amazing experience with Foxtons. My agent, Karolis Sadauskas, has made sure to find a suitable property for me. I would highly recommend Karolis as he pays attention to his client's needs and goes an extra mile by providing viewings to suit client's schedule. Thank you for making my search for a rental property easy and quick!

Diana · 8 February 2020

★★★★★ 5/5

Google

Excellent service. I was able to contact a Foxtons agent Antoniya Jackson, and the service she provided was exceptional. The service was very personalized, she helped me in every step of the process and managed to help me find an excellent 1 bedroom flat with all the characteristics that I needed. Antoniya and Foxtons were always available when I needed them and they answered all the questions and doubts I had during the process. I definitely recommend Antoniya and Foxtons for the search for your new property.PositiveResponsiveness, Quality, Professionalism

Hugo · 20 June 2022

★★★★★ 1/5

Google

Worst experience ever! - Foxtons will tell you whatever you want to hear and oversell themselves just to get your business - ⁠They shine by their lack of communication - ⁠Succeed in their hands off approach and wait to act until is to late - ⁠They point the finger at everyone else and take no responsibility, at all - ⁠They failed to close a sale, due to a £300 a year ground rent fee. Their lack of action, knowledge and understanding of the situation drove their buyer to simply give up. £300!!! A year. 11 months with Foxtons was a complete waste of time and money for us. I most certainly do not recommend Foxtons to anyone!

C · 27 April 2025

★★★★★ 5/5

Google

Fantastic service. Foxtons was chosen based on promising statistics online, and they did not fail to deliver. Sale of our flat was completed quicker than we anticipated. Peter Chojnacki was great, always in touch so that we knew how things were progressing. Peter went the extra mile for us and even hand delivered contracts to our new home so they could be sorted quickly. Fantastic estate agent. I recommend their service as they were much better than the two estate agents used previously. Third time lucky!

Dora · 15 June 2022

★★★★★ 5/5

Google

Great service! Grace and Alex were fantastic with us, I highly recommend them for your next move. We are moving back from Portugal to the UK, and they've helped us getting all sorted smoothly and quickly! Grace found the perfect flat for us, that ticks all the boxes we asked for. We can't wait for the move in date. :) Thank you so much for helping us taking care of this important step in our life.

Tania · 12 November 2022

★★★★★ 5/5

Google

We would like to highly recommend Chantelle Mehmi, a caring and qualified estate agent. She has been incredibly useful during the entirety of the process and has helped us in many ways. Very professional and respectful, she knew how to guide us best to the flat we desired and was always available to any concerns we had. If you are looking at Foxtons, by all means try to have her as your estate agent.

Lema · 12 December 2022

★★★★★ 5/5

Google

Had a productive few viewings. Sam was very helpful and respectful with lots of local knowledge and understanding of each property

Nick · 20 May 2024

★★★★★ 5/5

Google

Tiegan Williams was a great agent to work with, always responsive, kind and proactive. Had a smooth experience overall, really recommend!

Vlad · 20 May 2024

★★★★★ 5/5

Google

Sana Ikram is a brilliant real estate professional, very kind and approachable. She patiently showed us multiple properties, ensuring our schedule was accommodated and took the time to respond in detail to each of our questions. Her honest and transparent approach made us feel comfortable and she addressed all our concerns without making us feel rushed. I wholeheartedly recommend her to anyone in search for a new flat!

Carmen · 13 May 2023

★★★★★ 5/5

Google

I had the chance to work with Grace Casely, she is the best by far, all went smoothly from viewing the flat to signing the contract. I had a very bad experience with previous agent and started to lost hope on all agents, but she proved me wrong, they’re are very professional ones out there (and she’s one of them!). Big thanks to Grace :) and looking forward to moving to my new flat soon!

Raghad · 14 August 2022