Foxtons New Homes London reviews

★★★★★ 5/5

Google

I had a great experience, Chloe helped me find the perfect flat very quickly

Mahan · 16 March 2026

★★★★★ 5/5

Google

We had a great experience with Foxton special Annabel who found the nice teanat for our flat & few months later she found the lovely house for us 😊🙏 five star 🤩 …

RB · 16 September 2025

★★★★★ 5/5

Google

Our agent Joseph went above and beyond to ensure we could secure the property we can finally call home. Joseph was always available and extremely professional. He was really helpful and addressed any of our queries/concerns in a timely manner. Joseph was very friendly, understanding, and overall a great estate agent. We would definitely recommend you to get in touch with him ahead of your next move!

Ambra · 14 June 2023

★★★★★ 5/5

Google

Narean was an absolute pleasure to deal with throughout the lettings process. From the viewing all the way to finalising the deal.

Miki · 14 April 2024

★★★★★ 5/5

Google

Good customer services. Especially Elise Garlick, she is kind and humble. Very attentive and understands the needs of her customer very well.

Sapna · 14 April 2024

★★★★★ 5/5

Google

Thank you Pedro for finding our new flat. Amazing costumer service provided by you.

Loukas · 18 August 2024

★★★★★ 5/5

Google

Recently we had the tricky task of relocating to London. After several near misses we had the good fortune to come across Joseph at Foxtons. He managed very successfully to focus on where we were going wrong in our search. He turned things around for us within a week. We felt in safe hands from the word go and we love our new place. Thanks Joe.

Michael · 14 June 2023

★★★★★ 1/5

Google

One of the worst estate agents I’ve ever dealt with in my 10 years in London. They promised you with a lot of things before you move in and once you move in and pay and sign they will never do what they promised. My advice if you want to rent from this Sh&ty agent to record video of the person dealing with you. Rental manger (Andrew)👎👎

Mohamed · 14 May 2024

★★★★★ 5/5

Google

I had such a wonderful experience finding a new flat with Rumi Lepitcheva from the Foxton's Chiswick office. I know how stressful looking for property as per your liking in London can be! And Rumi was just amazing in finding places I liked, supporting me with everything and a great advisor. She is absolutely brilliant at her job and knows her industry very well.

Joeleen · 14 June 2023

★★★★★ 1/5

Google

Can not be more disappointed than renting a flat from Foxtons Chiswick! They will be very kind and sneaky, will do everything while they will show you around the property that they have available for rent,  they will ask for feedback on how they are doing, if is there anything they can do to find us what we are looking for, they will tell you that everything will be done as agreed in the contract, and once they will have your deposit and the 1st-month rent they will forget about you and never will replay to your emails and  never will pick up the phone calls... So since they asked for the feedback I will write here everything that they need to work on, especially to work on the agent's behaviour... At the outset, I gave a long list of things that needed to be fixed. Here to start: kitchen flooring to be fixed and the tail to be replaced (as it has been missing even before the old tenants moved in, most probably they also asked for it to be fixed but never has been done), the bedroom doors are not closing so I can't call it as a bedroom since I'm not able to close it, the radiator isn't working since previous tenants used to live here, and you can imagine how cold can be in a room which the heating isn't working, mould persists everywhere and the lady named Harriet assured us that all these things are a job to be done in a max 3 days, including whole flat to be repainted - to get to a move-in date to understand that all that she had said was a lie. The keys are not done all the sets as needed to be done, and the agent Harriet is ignoring me and not replying to my emails. It is almost a month since we moved into a property managed by Foxtons and I'm still waiting for any of all these issues to be resolved and most probably the contract will end and they will not do anything, because all what they care about is MONEY and nothing else. The property manager seems to be very busy all the time as she is never available to answer my phone calls/emails. Supposed to be fully managed by Foxtons but apparently, we are fully lied to by Foxtons! I feel sorry to say all these things but as they behave so with me I with behave the same way... I'm not paying for things to be fixed by me, I'm paying for allegedly fully managed. Totally disappointed with the service provided by this Agency and also the agents there are very rude and If they see that you are not an English resident - they will destroy you totally and will treat you poorly. I do not recommend this agency to anyone and not wishing to anybody such an experience like I'm having now.NegativeResponsiveness, Quality, Professionalism, Value

Antonina · 14 June 2021

★★★★★ 5/5

Google

Great service from Foxtons, Adam was very helpful and always available to answer any queries. Would definitely recommend.

Rami · 14 April 2024

★★★★★ 5/5

Google

I dealt as a buyer with Zoe Ward of Foxtons Chiswick who was great throughout from viewing through offer stages to acceptance. Unfortunately my buying partner withdrew at the final hour but Zoe was very understanding and gracious about it.

Adam · 27 September 2024

★★★★★ 5/5

Google

I had a fantastic experience with Narean. His deep market knowledge, responsiveness, and tailored recommendations made my property search effortless. He took the time to understand my specific needs and preferences, and consistently presented me with properties that were a perfect fit. I highly recommend Narean in Foxtons if you are looking for your new accommodation.

Step · 17 October 2023

★★★★★ 5/5

Google

On my process to look for a flat, I contacted Foxtons and Gaby was the agent who i was more in contact with. Sharing with her my conditions and situation she empathised totally, even if my requirements were not easy. Approachable, friendly and really professional. I would deeply recommend her, she makes you feel supported. Really greatfull for her assistance.

VISI · 14 June 2023

★★★★★ 5/5

Google

Exceptional service with viewings and consultation.professional and responsive letting team.Thank you Narean for your help

Pejman · 15 March 2024

★★★★★ 5/5

Google

Want to rise a HUGE THANK YOU to Rumi Lepicheva, who supported us from the first steps of flat search till the end of the contract. Rumi helped us to find appropriate appartments, work out all steps to get the contract, supported during the contract period. Personal thank you very much Rumi for your professionalism and 24/7 support.

Artem · 14 June 2023

★★★★★ 5/5

Google

I contacted Foxtons to look for a property in London. Harriet helped me from the beginning, she is extremely professional, polite, friendly and fun to be with. The viewings were actually so much fun with her!! She proposed several suitable properties and made all the process enjoyable!! Thank You Harriet for all your help,you are a star ⭐

Maria · 14 June 2023

★★★★★ 5/5

Google

Professional and understanding. We worked with Joseph who went above and beyond to find a property for myself and my partner. It was in our perfect price range and met our every need. Getting a new rental property can always be daunting, but in this case, the whole process was smooth and enjoyable. Will always highly recommend Foxtons

Josh · 14 June 2023

★★★★★ 5/5

Google

I had an amazing experience with gabby !!!! she was very attentive to my needs and understood what i wanted and gave me great knowledge of the market. Gabby made us feel like a friend rather than an applicant. extremely professional, overall it was a great experience with foxtons and i would recommend gabby if your flat hunting!

Josh · 14 June 2023

★★★★★ 5/5

Google

It’s the first time I’m giving an agency a 5 star because Dominic was helpful, knowledgeable and most importantly honest and passionate about his vendors and buyers. He took the time and energy to really help us through the process of buying. Thank you. 🙏🙏 …

Adria · 15 March 2024

★★★★★ 5/5

Google

Even though I ended up choosing another area to live in due to my job, Narean showed me 3 amazing properties based on my interests. He was one of the only agents to show me properties for various budgets and minutely explained to me the details of each one. If you are looking for a place in Chiswick, consider calling Narean.

Guillermo · 15 March 2024

★★★★★ 5/5

Google

Narean was massively helpful in our property search. Him and the Foxtons team are very responsive and proactive in helping find somewhere in the area to rent. Narean took the time to fully understand our needs and recommended properties that were suited to us. Thanks!

Shaf · 15 March 2024

★★★★★ 5/5

Google

Had an excellent experience with Foxtons. Annabel was professional and made the entire process smooth and hassle free. They handled any concerns promptly and were always approachable.

Pauline · 3 January 2025

★★★★★ 1/5

Google

Do yourself a favour and avoid!! Absolutely shocking service from start to finish and zero accountability taken. I’ve been living in my apartment for 4 months and still haven’t received a welcome pack.

Mikayla · 16 March 2026