Trusted Agent profile · London
★★★★★
295 reviews across 1 platform
326-328 Creek Road, London, SE10 9SW
Foxtons's office in London, at 326-328 Creek Road, is rated 4.6 out of 5 across 295 reviews on 1 platform, including 295 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleYann Pierre was very friendly, a reliable source of information about the current market and able to settle all of our concerns with the property in the final contract. The process of signing for the property ran quickly and smoothly using the Foxtons online portal.
5/5
GoogleHafsa did very well in identifying and showing me several apartments while I was looking to rent. She explained the process & state of the market in plenty of detail, which was really helpful to me as a first-time renter. I ended up preferring an apartment which was let by a different estate agent, but the interactions I had with Foxtons were the best among the several companies with which I inquired - over the phone, in person and online. I'd come to Foxtons again!
Hi Theo, we are delighted to hear that you have had such a pleasant experience working with us. We look forward to working with you again in future!
5/5
GoogleIf you are going to let a property, ask for Hafsa!! She has been absolutely amazing with me and my Flatmate. She was patient, responsive and worked hard on our behalf. She was timely and able to get us a good deal for an apartment in London. Thank you Hafsa! You have been great.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleVery impressed by Yann and, later in the deal, by Divyesh. Only a short term let but really tried hard to help me find the right flat. Communication first class and an easy to use website that allowed me to sign a lease online
Thank you Mike Exeter for your review. Sophie, Foxtons Greenwich Estate Agents Get it done with London’s number 1!
5/5
GoogleI’ve had the absolute pleasure of having Alexander S as my main contact at Foxtons while purchasing a property. He went the extra mile to ensure that I had a fantastic viewing process, with multiple properties lined up for an evening trip. …
Hi Jordan Joseph, Thank you for your detailed review and congratulations on buying your new … More
5/5
GoogleJames was fantastic throughout the whole process, he was great at answering all the questions we had and keeping up informed of the progress of our application.
5/5
GoogleWe had a great experience with Foxtons, especially with Yann-Pierre. Yann was very attentive and professional, he had a lot of knowledge about the properties, areas, transport links etc. Thank you for everything Yann and keep up the good work.
5/5
GoogleHad a great experience dealing with Divyesh. Communication has been amazing and extremely helpful with all kinds of situations.
Thank you Kristján Oddsson for your review. Sophie, Foxtons Greenwich Estate Agents Get it done with London’s number 1!
5/5
GoogleLayla Williams made moving quick and easy, we started looking on for somewhere on Saturday and had somewhere confirmed by Thursday! She made the process smooth and helped us with any queries 💕 thanks Layla …
5/5
GoogleHafsa was extremely courteous and professional in showing us flats, and also very knowledgeable about the market and area. I truly cannot recommend her this agency highly enough.
This is wonderful news Michael, thank you for taking the time to share your experience with us!
1/5
GoogleI've been using Foxtons to manage my property for a year. While they're prompt at collecting their fees, their service falls short in every other aspect. When my tenant moved out, I paid for a check-out report, but it was never conducted, and Foxtons ignored my requests for a refund. As a landlord, this lack of a report means I have to cover damage and cleaning costs out of my own pocket. I won't be using Foxtons in the future.
5/5
GoogleI've had the great pleasure getting in contact with Hafsa Meho that helped me ease my brain from this demanding search of a home. It's been a great pleasure talking to someone with a natural attitude, feeling the smiles throughout the phone, being kind and polite and really listen to my needs in terms of future home. A highly professional attitude that makes me recommend her with an open heart. Thank you, Hafsa!
We are happy to hear that Hafsa has been able to guide you through a challenging property hunt with minimal stress. Thank you for the review!
1/5
GoogleConstant unsolicited letters suggesting that I rent out the property I live in.
5/5
GoogleVery nice agents and profession people. We enjoyed the services provided by Yann-Pierre Claude, showing us around, looking for the suitable property, always providing professional suggestions. We must come back to them for further property letting or buying.
Thank you Anny Wei for your review. Sophie, Foxtons Greenwich Estate Agents Get it done with London’s number 1!
4/5
GoogleHelpful team especially Maira Cardenas who stayed in touch during the process. -1 star sometimes felt we were being upsold over our budget.
Thanks for the review, we are glad to hear that Maira has provided such helpful and responsive service. Best wishes in your new home.
5/5
GoogleFantastic assistance with detailed follow-up!!! I was new to London and Hafsa Meho was king enough to explain me the intricacies about renting a property in London. She took great time to understand my needs and her suggestions were really awesome. I would recommend folks to work with..PositiveResponsiveness, Quality, Professionalism
5/5
GoogleLayla totally rocked as my lettings agent! Super impressed with her skills, she made everything smooth and easy. From being on top of things to quick replies, she aced it. Big thumbs up to Layla!
Thank you Abayomi Balogun for your review. Sophie, Foxtons Greenwich Estate Agents Get it done with London’s number 1!
5/5
GoogleFlorence was the agent who helped me buy my current property. She was very proactive and always available to help. I would recommend using Foxtons and Florence as the agent on the sale
5/5
GoogleGreat service!!! The team was very professions, specially Layla from the branch. She was super efficient and got the paper work ready overnight. I moved in the property in less than 24 hours of viewing it. A must recommend agency to rent a house.
5/5
GoogleWhile my initial experience with Foxtons' website was imperfect, after telephoning I was quickly put through to an estate agent. From this point onwards the service I received was explary. I was shown around two properties by Hafsa Meho, who was professional, courteous and helpful. She was able to provide relevant and pertient details for both peroperties and the areas they were in. As she drove me to the second property, she offered a cheerful running commentary and answered my questions. I decided soon after viewing the second property to put in an offer. After sending an application for tenancy to Hafsa, she quickly contacted the landlord and gave me rapid updates as they considered my offer. After acceptance, my application for tenancy was quickly, efficiently, and flawlessly processed using Foxtons' website and with help from Hafsa when I required it. Thsi service made the stressful experience of house hunting in central London into a much more pleasant experience and within a day of viewing a property I was interested in, I had been given everything I needed to secure it without incident, worry, or hassle. While I would appreicate it if Foxtons would not send me emails detailing properties outside my stated budget, I nonetheless applaud their performance and service as far as my experience went.
5/5
GoogleRecently, I had an incredibly positive experience with Foxtons as a potential homebuyer, and it was largely thanks to the exceptional service provided by Sam, the Foxtons agent who assisted me. Sam demonstrated a remarkable depth of knowledge regarding all the properties he showed me, as well as a comprehensive understanding of the areas I was interested in. His insights on the local property markets were particularly valuable, and his commentary on the broader state of the property market was very helpful. Overall, my husband and I was thoroughly impressed by Sam's expertise and assistance, and I'm grateful to both him and Foxtons for making my property search such a positive experience.
5/5
GoogleWe just bought our apartment through Foxtons, Sam McCaig was our agent - we are eternally grateful for him for all the professional advice he gave us and for the forever positive attitude he brought into the lengthly and always painful house-buying process. He was always reachable, kept continuous contact with us, super flexible with appointments, kept us in the loop in the entire time while our mortgage and the legal process went on. He was the best real estate professional we ever dealt with since the past 8 years we live in the UK, and we couldn't recommend him better to anyone who is looking for a great professional and also a supportive, reliable person in the real estate world.
1/5
GoogleNice people who work with terrible landlords. I would not rent through Foxton’s if you can help it. If you can afford to own rental properties, you can afford to make them suitable, affordable and energy efficient. DECENT housing is a human right
1/5
GoogleTrust is like a piece of paper. Once it's crumpled, it can never be perfect again.
We are sorry to hear this. If there is something we can look into for you, and escalate, please could you contact us on the following email address with your details so we can try to help? - Social@foxtons.co.uk
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