Trusted Agent profile · London
★★★★★
341 reviews across 1 platform
326-328 Creek Road, London, SE10 9SW
Foxtons's office in London, at 326-328 Creek Road, is rated 4.6 out of 5 across 341 reviews on 1 platform, including 341 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHafsa was extremely courteous and professional in showing us flats, and also very knowledgeable about the market and area. I truly cannot recommend her this agency highly enough.
This is wonderful news Michael, thank you for taking the time to share your experience with us!
1/5
GoogleI've been using Foxtons to manage my property for a year. While they're prompt at collecting their fees, their service falls short in every other aspect. When my tenant moved out, I paid for a check-out report, but it was never conducted, and Foxtons ignored my requests for a refund. As a landlord, this lack of a report means I have to cover damage and cleaning costs out of my own pocket. I won't be using Foxtons in the future.
5/5
GoogleI've had the great pleasure getting in contact with Hafsa Meho that helped me ease my brain from this demanding search of a home. It's been a great pleasure talking to someone with a natural attitude, feeling the smiles throughout the phone, being kind and polite and really listen to my needs in terms of future home. A highly professional attitude that makes me recommend her with an open heart. Thank you, Hafsa!
We are happy to hear that Hafsa has been able to guide you through a challenging property hunt with minimal stress. Thank you for the review!
1/5
GoogleConstant unsolicited letters suggesting that I rent out the property I live in.
5/5
GoogleVery nice agents and profession people. We enjoyed the services provided by Yann-Pierre Claude, showing us around, looking for the suitable property, always providing professional suggestions. We must come back to them for further property letting or buying.
Thank you Anny Wei for your review. Sophie, Foxtons Greenwich Estate Agents Get it done with London’s number 1!
4/5
GoogleHelpful team especially Maira Cardenas who stayed in touch during the process. -1 star sometimes felt we were being upsold over our budget.
Thanks for the review, we are glad to hear that Maira has provided such helpful and responsive service. Best wishes in your new home.
5/5
GoogleFantastic assistance with detailed follow-up!!! I was new to London and Hafsa Meho was king enough to explain me the intricacies about renting a property in London. She took great time to understand my needs and her suggestions were really awesome. I would recommend folks to work with..PositiveResponsiveness, Quality, Professionalism
5/5
GoogleLayla totally rocked as my lettings agent! Super impressed with her skills, she made everything smooth and easy. From being on top of things to quick replies, she aced it. Big thumbs up to Layla!
Thank you Abayomi Balogun for your review. Sophie, Foxtons Greenwich Estate Agents Get it done with London’s number 1!
5/5
GoogleFlorence was the agent who helped me buy my current property. She was very proactive and always available to help. I would recommend using Foxtons and Florence as the agent on the sale
5/5
GoogleGreat service!!! The team was very professions, specially Layla from the branch. She was super efficient and got the paper work ready overnight. I moved in the property in less than 24 hours of viewing it. A must recommend agency to rent a house.
5/5
GoogleWhile my initial experience with Foxtons' website was imperfect, after telephoning I was quickly put through to an estate agent. From this point onwards the service I received was explary. I was shown around two properties by Hafsa Meho, who was professional, courteous and helpful. She was able to provide relevant and pertient details for both peroperties and the areas they were in. As she drove me to the second property, she offered a cheerful running commentary and answered my questions. I decided soon after viewing the second property to put in an offer. After sending an application for tenancy to Hafsa, she quickly contacted the landlord and gave me rapid updates as they considered my offer. After acceptance, my application for tenancy was quickly, efficiently, and flawlessly processed using Foxtons' website and with help from Hafsa when I required it. Thsi service made the stressful experience of house hunting in central London into a much more pleasant experience and within a day of viewing a property I was interested in, I had been given everything I needed to secure it without incident, worry, or hassle. While I would appreicate it if Foxtons would not send me emails detailing properties outside my stated budget, I nonetheless applaud their performance and service as far as my experience went.
5/5
GoogleRecently, I had an incredibly positive experience with Foxtons as a potential homebuyer, and it was largely thanks to the exceptional service provided by Sam, the Foxtons agent who assisted me. Sam demonstrated a remarkable depth of knowledge regarding all the properties he showed me, as well as a comprehensive understanding of the areas I was interested in. His insights on the local property markets were particularly valuable, and his commentary on the broader state of the property market was very helpful. Overall, my husband and I was thoroughly impressed by Sam's expertise and assistance, and I'm grateful to both him and Foxtons for making my property search such a positive experience.
5/5
GoogleWe just bought our apartment through Foxtons, Sam McCaig was our agent - we are eternally grateful for him for all the professional advice he gave us and for the forever positive attitude he brought into the lengthly and always painful house-buying process. He was always reachable, kept continuous contact with us, super flexible with appointments, kept us in the loop in the entire time while our mortgage and the legal process went on. He was the best real estate professional we ever dealt with since the past 8 years we live in the UK, and we couldn't recommend him better to anyone who is looking for a great professional and also a supportive, reliable person in the real estate world.
1/5
GoogleNice people who work with terrible landlords. I would not rent through Foxton’s if you can help it. If you can afford to own rental properties, you can afford to make them suitable, affordable and energy efficient. DECENT housing is a human right
1/5
GoogleTrust is like a piece of paper. Once it's crumpled, it can never be perfect again.
We are sorry to hear this. If there is something we can look into for you, and escalate, please could you contact us on the following email address with your details so we can try to help? - Social@foxtons.co.uk
5/5
GoogleHafsa is a really good agent, helpfull and quick to answer our questions and work in our process to move.
This is great news Ana, thank you for taking the time to share your experience with us!
5/5
GoogleMaira Cardenas was very prompt and helpful. She helped me to rent a house very fast. I really recommend Maira!
Thank you for your review!
5/5
GoogleAs a buyer I must commend Florence Longhurst at Foxtons for all her time and effort co-ordinating a very difficult deal. She was extremely knowledgeable, professional and responsive which made things soo much easier. She is an asset to the company!
5/5
GoogleI worked with Tiffany Francis to sell my flat. She faced many challenges to make the sale happen and overcame them all. She was always helpful, professional and working with my interest at heart. I was very lucky to have used her and highly recommend her.
5/5
GoogleHafsa was very friendly, honest and helpful, and very proactive in helping us try to find a property.
Thank you for your review Jack!
5/5
GoogleHad a very pleasant experience with Foxtons and Zac Green in particular. They assisted me in finding a property to rent. They were really helpful, Zac was very responsive in all of our communications and did a great job at making sure that our requirements were matched to the properties that he showed us.
5/5
GoogleCan’t speak highly enough of Layla Williams who was kind, patient and unbelievably helpful over the past few weeks. Went out of her way to reassure and persist till our deal was negotiated with amazing results. What a lady!
5/5
GoogleAmazing experience moving in. Hafsa was especially helpful and willing to go the extra mile to help. Really thankful for all the help offered and for making the experience of moving very easy. Thank you Hafsa!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHafsa helped us find a flat to rent, and it was the very first flat that she showed us that we ended up renting. Hole in one! Professional, proficient and friendly. You were a great help navigating us through the paperwork. Thank you Hafsa!PositiveProfessionalism
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