Trusted Agent profile · London

Foxtons London reviews

4.1

★★★★★ Great

2,030 reviews across 2 platforms

9 The Grove, London, E15 1EL

Part of Foxtons, see every office.

Foxtons's office in London, at 9 The Grove, is rated 4.1 out of 5 across 2,030 reviews on two platforms, including 448 Google reviews rated 4.6.

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4.6 / 5

448

Reviews on Google

This office

Trustpilot logo

1,582

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience, thank you Victor Sorici!

My wife and I have had the fortune of benefiting from the services of this agency, specifically Victor Sorici. He is an extremely professional member of the team who is very adept at assessing and summarizing the needs of his clients. He has helped us greatly in understanding the type of property we were looking for and has guided us with patience and kindness in our search across various areas of London. I highly recommend requesting his assistance as he is one of the best real estate agents we have encountered.

Vincenzo · 4 July 2023

5/5

Trustpilot

1st ever upto standard property management services

We had never experienced such an efficient response from the Property Manager of Foxtons during our stay before. Joe is definitely responsive and wholly-hearted in dealing with our flat for those failures in no matter the toilet or leaking....

Qiu · 16 November 2022

5/5

Trustpilot

Tony is very helpful and responsible

Tony is very helpful and responsible. He replied promptly for my request. In addition, he will provide options for me, that really helps a lot.

MY · 24 December 2023

4/5

Trustpilot

letting agency

letting agency, and I must say that the entire experience exceeded my expectations. From start to finish, their level of professionalism, efficiency, and, most importantly, the exceptional support from their agent made the entire process seamless.Additionally, the agent Libby Mania,was a fantastic mediator between myself and the landlord. They ensured that all negotiations were fair and transparent, advocating for my interests while maintaining a professional and respectful approach. Their excellent communication skills helped foster a positive relationship between all parties involved.

M · 28 June 2023

5/5

Trustpilot

Very helpful

Tanya was very helpful and understanding. She got all my issues fixed within the day, quicker than any other agency! Thank you so much

Lucia · 12 January 2024

5/5

Trustpilot

Foxtons has been amazing

Foxtons has been amazing! I can't recommend it enough! Very reliable and always here to help. Our agent, Jack, has been great from the very start (sorting out the stressful part of moving into a new place). And Jessica! I can't thank her enough. She has been like our best friend on the phone - always here to help, so kind and understanding! We are really grateful that she is part of our Foxtons team! ❤️

Ivi · 9 October 2023

5/5

Trustpilot

Foxtons quick sale success

Foxtons took on the sale of 2 flats for me after another agent failed to get offers after 3 months! Patrick and his team were very professional, found me buyers quickly and helped with the process through to completion.

Yk · 4 November 2022

5/5

Trustpilot

Very satisfied with response to my…

Very satisfied with response to my query with Foxtons. Francisco De Freitas Pinto was really helpful, and immediately sent the paperwork discussed.

Sally · 21 February 2024

1/5

Trustpilot

worse agents i have dealt with

worse agents i have dealt with, im not one to write reviews but i would not recommend Foxtons at all.

Neda · 20 December 2025

1/5

Trustpilot

Absolutely awful as a landlord

Absolutely awful. The account manager keeps ignoring requests that doesn’t suit her need and wouldn’t acknowledge my questions on Foxton losing our keys and request to inspect the apartment. They are here only to take your money, Landlords, beware. Scam of the front.

Ally · 26 October 2023

Agent replied · 10 June 2024

Dear Ally,.We've reached out to you on Trustpilot for more information.Kind regardsNick

5/5

Trustpilot

Great Customer Service

Great customer service and communication from the team, especially Salonee, who took us through the entire letting process. I would highly recommend Foxtons because of their excellent service delivery.

Eunice · 5 September 2023

1/5

Trustpilot

From harassment to zero responses

Foxtons are bad from one extreme to another. Before the pandemic I was searching for a property and had the bad idea of registering with them. I was pestered and harassed with phone calls, voicemails, text messages and emails 24/7. When emails and texts started to arrive even at night time, I told them that what they were doing qualified as harassment and they had to stop immediately or I would sue them. A few years went by. I contacted a specific branch for a viewing twice, and nobody bothered replying. My chosen dates for viewing have passed and gone while I've viewed 6 other flats with other agencies. Meanwhile, I started to receive emails from random Foxtons branches (where I'm not even looking to buy) and random "alert" emails with property matches that are twice the budget I specified.The only constant over the years, is the bad experience I've been having with these guys, so stay away from Foxtons.

CC · 15 June 2023

5/5

Google

Amazing experience, thank you to everyone that helped me but a huge thank you to Sophie, she was so attentive and paid close attention to detail to help fill all my requests.

Tom · 12 June 2023

5/5

Google

Massive Thank You to Adrian who helped me with the sale of my flat in Stratford. Very profesional , understanding and helful. Not many estate agents are so open minded and proactive.

Sylwia · 12 June 2023

5/5

Google

During the 2 month period I invested my time with Foxtons stratford, jazeb was my supporting agent! I was thoroughly impressed with his emotional intelligence and ability to promote self-actualisation. It was quite visible jazeb arrived to each conversation prepared with a dynamic mind - separating him above the conventional support you’d expect quite naturally from property estate companies. Jazeb worked with a variety of members in my family to understand client requirements before tailoring suggestions to our needs. I was working with 3 other agents at the time to ensure I make the most of my decision however due to the diligence and support provided by jazeb, the decision to work with Foxtons could not have been any easier. I Really appreciate the support and highly recommend members to work with jazeb and Foxtons Stratford!

Fahad · 12 June 2023

5/5

Google

Adrian was brilliant and patient in showing us several properties. Even if the purchase fell through, he still kept in touch to just ask how we were doing. That's excellent customer service!

Jay · 12 June 2023

5/5

Google

Mohammed Al-Amin in the Stratford branch helped me lots to buy my first property where we are living now. Also we are in under process for our second property for buy to let through Mohammed Al- Amin. He was very helpful throughout the buying process, showing us a range of homes until we were able to found our dream one. He was very patient, nice and cum guy. We gave him lots of headache but he was really helpful. He has good knowledge what he doing. He was pleasant, polite and pro active at all times. I highly recommend both Foxton and Mohammed Al Amin.

Mahfuzur · 12 June 2023

5/5

Google

I was trying to find an apartment in London. This was my first time renting a property in UK so it was a new experiance. I was trying to find an apartment via different agencies but I felt agents are not helpful enough which made it harder for me. With Foxtons it was different. Her agent Manuela Miteva contacted me very promptly and was extremely helpful and kind. She always answered the phone if needed and she helped me find the apartment which I really like. If everyone will be putting so much devotion to their work world will be a better place.

Agata · 12 June 2023

5/5

Google

I contacted Foxtons when our house sale fell through with our existing estate agent and I can’t speak highly enough of the service we received. Saad Ahmad came to value our property and he was brilliant - he listened to the issues we had had with our previous sale and immediately suggested buyers to target in order to get around these problems. He was quick and efficient in following up with these leads and great at keeping in touch with me about how these options were progressing. He also came across as a genuinely warm and kind person - my 3-year-old daughter was a big fan! All round, the contrast with our previous agent couldn’t have been greater.

Becky · 12 June 2023

5/5

Google

If you're looking for an estate agent who can sell your house for the best price, in the quickest time, look no further than this dream team at Foxtons Stratford, Saad and Adrian! They were always on the ball, keeping me updated with any developments and ensuring that I was happy every step of the way. My house sold in record time and for a great price too, even in the current economic climate. I can't thank them enough for their hard work and dedication.

D · 12 June 2023

5/5

Trustpilot

Foxtons Sale

Micheal was professional, diligent and polite throughout a difficult sale and I would thoroughly recommend his services.

Jo · 23 May 2024

5/5

Google

We had an offer accepted on a flat through Oliver Mint at Foxtons in Stratford and were very pleased with his service. Oliver isn't like other estate agents and our negotiations, while challenging due to the seller, were made all the easier because of his approach. We would highly recommend Oliver to anyone looking to buy or sell.

Richard · 13 June 2016

5/5

Trustpilot

Sonam Rana was amazingly helpful and…

Sonam Rana was amazingly helpful and quick. I wish more at foxtons were like him and shared his attitude.

Tijan · 12 April 2024

5/5

Trustpilot

Experience of working with my property property manager

Alex Cheung has been a great and welcome change from the past. Alex is a responsible person and attends to all requests promptly and effectively.Besides, he has a very pleasant personality that makes a huge difference

Abhijit · 23 January 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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