Foxtons London reviews

★★★★★ 5/5

Google

I’ve been browsing for a larger flat casually for some time but it wasn’t until Jorge contacted me about my inquiry that I started to have some hope in finding the right place that met our requirements as a new family. Finally! An agent that actually listens, gets to know me, my husband and situation, and goes above and beyond to share lovely flats that meet our needs. It’s so refreshing to know that Jorge really understands what we are looking for. He builds a strong relationship w his clients and tries his best to help - above and beyond what I’ve experienced with other agents. Thanks Jorge + Foxtons team!PositiveResponsiveness, Quality, Professionalism, Value

Sogol · 20 June 2021

★★★★★ 5/5

Google

Fleur was very proactive, professional and friendly at all times. Working together with Charles, who was equally brilliant and resourceful, the two were a great and successful team helping us achieve our objectives and real estate goals.PositiveProfessionalism

Flavia · 20 November 2024

★★★★★ 5/5

Google

Elizabeth Libby went at lengths to show us 4 apartments in a short time. She listened carefully to our needs , was very friendly and helpful throughout the visit and answered all our questions. A dedicated and efficient agent!

Geert · 3 October 2024

★★★★★ 5/5

Google

Harriet was fantastic to work with throughout my purchasing process. I was a first time buyer and Harriet was fantastic about answering any questions I had and supporting throughout the process. She is very responsive and got me in to see a range of brilliant properties really quickly. It was a pleasure to work with Harriet! Thank you!

Aoife · 23 September 2023

★★★★★ 5/5

Google

We had a pleasure of having Jorge as our agent. We have 2 cats, and it's not easy to find a flat even with just one pet. We've been looking in different areas of London, and have seen dozens of properties with different agents. Jorge has found us an amazing apartment. His support and help were invaluable. I've already recommended Jorge to my friends.

Aleksandra · 25 March 2023

★★★★★ 5/5

Google

Fleur from Foxtons at Earls Court is truly professional. She has always been extremely effective; helpful and creative. She has always facilitated all transactions. We have worked several times with her in the previous years.

Julio · 20 November 2024

★★★★★ 5/5

Google

Contacted them for short-term accommodation and Elizabeth was very helpful! Highly recommended. 👌 …

Tarık · 20 May 2024

★★★★★ 5/5

Google

We had a pleasure of having Jorge as our agent. We have 2 cats, and it's not easy to find a flat even with just one pet. We've been looking in different areas of London, and have seen dozens of properties with different agents. Jorge has found us an amazing apartment. His support and help were invaluable. I've already recommended Jorge to my friends.

Sasha · 2 March 2023

★★★★★ 5/5

Google

Fleur Martson was great to work with. We had quite a few surprises along the way and a very long completion timeline; Fleur managed the entire process flawlessly. She was also extremely helpful on the legal side of things which for this deal was somewhat tedious. It could have been a miserable experience but we had a fun regardless of all the bumps.

Coley · 1 April 2023

★★★★★ 5/5

Google

This review is for Jorge, he is with no doubts the BEST agent I have EVER met, he was so helpful, patient, and professional. He totally understood what I was looking for and he was able to find it in no time. I can't thank him enough, Foxtons is so lucky to have Jorge on his team! Thank you very much for everything!!! Jorge has been without a doubt the best agent I have ever met, he is an attentive, professional, kind person and capable of understanding your needs. He is always willing to help you with everything!! Foxtons is very lucky to have him on their team! Thank you for everything you have done for me and my family! There are few professionals like you!PositiveResponsiveness, Quality, Professionalism, Value

Mercedes · 27 August 2020

★★★★★ 5/5

Google

Elizabeth was great, so friendly and so so helpful !

Matilde · 27 June 2024

★★★★★ 1/5

Google

I gotta say the experience was too bad before finished my tenancy. Today I was sleeping, and Foxton staff brought clients to open my flat, I was scared. Because this staff didn't have my permission and brought clients to view the property. How rude is it? And she did not apologize. Can you imagine when you sleep in bed strangers just open your door?

Teresa · 23 February 2024

★★★★★ 5/5

Google

Had an absolute pleasure working with Jamal Shamal from the Earls Court letting office. Jamal was kind, professional and incredibly dedicated to finding us our perfect flat. Highly recommend working with him!

Nicole · 20 November 2024

★★★★★ 5/5

Google

I found my property thanks to Anna Thompson, she was very helpful in the whole process. Anna is very professional and super communicative and also reachable at any time for questions. Anna made it very easy for me to understand the whole process as it can be very confusing for a first time buyer. Anna is extremely pro-active, she is chasing the right people at the right time. Definitely a good choice. Thank you Anna!

Omar · 16 March 2021

★★★★★ 5/5

Google

Relocated from the US and Charlie Irwin was an enjoyable agent to work with. Highly recommend!

Nathan · 24 January 2024

★★★★★ 1/5

Google

I have used used Foxtons several times and found them to be very professional, but unfortunately a while back Olivia Brocklebank was dealing with my requests. On that occasion it was poor customer service. I found her to be moody with a bad attitude in general. She showed me round several properties which were not to my taste, but for some reason she made it out to be my fault/ that i was in the wrong that i didn't like any of them. It was very uncomfortable!!!!! Why would i spend thousands of pounds a month for a property just to make Olivia happy! Very disappointing.

Nicola · 29 July 2019

★★★★★ 5/5

Google

Having met with other agents in the area, Foxtons service stood high and above. They were open late - I walked in around 7pm and within 24 hours I had a follow up call and appointment for valuation to list my flat. Paperwork actioned and communication very good. Meetings at short notice accommodated and sound advice received. Tarquin has been a star in dealing with a very modest flat yet treating me equal to properties more than double my value. Thank you

Fe · 29 July 2019

★★★★★ 5/5

Google

We came to Foxtons looking to rent in South West London. Salim was working with us to find the perfect place and I would highly recommend him. He listened to exactly what we were looking for and went above and beyond to show us all the properties that matched our criteria. He was professional and insightful as well as making our search good fun! He took the stress out of the situation with his positive attitude. Great agent! Thank you for all your help Salim!

Polly · 29 July 2019

★★★★★ 5/5

Google

Jorge was amazing. I was so frustrated to find an apartment in such sort notice during pandemic. Jorge found us the best flat at the best location, send me a detailed video and finished all the paper work just in 3 days. Everything went so smoothly I was sceptic until we took our keys and moved to our already cleaned apartment the next week. I highly recommend working with Jorge. He's absolutely a life saver.

Alara · 19 February 2021

★★★★★ 5/5

Google

Salim was very helpful in assisting with my move from overseas! He provided me with excellent customer service and answered any queries as and when they arose. He was highly responsive and very knowledgeable of the market. Would definitely recommend Salim to anyone looking to buy/rent in London!

Ayush · 17 April 2019

★★★★★ 1/5

Google

High net worth clients might not feel much however, it is a fact that Foxtons act like a machine which only cares about making money. Extremely disappointed the way various departments dealt with my case. Very inconsiderate culture and behaviour. They do not highlight lot of important info in their terms and conditions which put responsibility on clients. Lack of coordination within the organization. Late responses when something needs explanation. Un necessary delay in refund of security deposit and failure to provide any information i.e. reason for delays. Rude behaviour if you are not a landlord. All in all very unprofessional and inconsiderate attitude. I wander when will the authorities take notice of the service provided by this entity. Not naming the names of individuals here who displayed poor skills in dealing with the cases/queries, however, names can be provided with audit trail, if competent authority wishes to investigate.

Syed · 3 October 2022

★★★★★ 5/5

Google

Had Salim show me and a colleague around mutlple properties in one late evening which I felt went above and beyond his typical duties. Was very pleased with the service even though we didn't secure a property for other reasons. I would highly recommend Salim and Foxtons.

Dr · 31 July 2019

★★★★★ 5/5

Google

Had Salim show me and a colleague around mutlple properties in one late evening which I felt went above and beyond his typical duties. Was very pleased with the service even though we didn't secure a property for other reasons. I would highly recommend Salim and Foxtons.

The · 29 July 2019

★★★★★ 5/5

Google

Salim is running the extra miles for me to find the right flat. I appreciate the enthusiasm, his relaxed yet professional approach, and that I can rely on him with my requests. I like to take my time and he absolutely supports in my decision making process.

Krisztina · 29 July 2019