Trusted Agent profile
★★★★★
417 reviews across 1 platform
239 Old Brompton Road, London, SW5 9HP
Part of Foxtons, see every office.
Foxtons's London office at 239 Old Brompton Road is rated 4.5 out of 5 across 417 reviews on 1 platform, including 417 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGreat service from the team, especially Jack who went out of his way to really help get me the best possible property for me, and delivered such an efficient and caring service. Couldn’t have asked for anything more!
Thank you Ben Grace for your review. Sophie, Foxtons Earls Court Estate Agents Get it done with London’s number 1!
5/5
GoogleI'd like to say a huge thank you to both Anna Thompson and Clodagh Blain at the Foxtons Earls Court office for all their help with the purchase of a first home. From negotiation to conveyancing through to completion, Anna and Clodagh were fantastic throughout the entire process - professional, patient, efficient and always extremely friendly. Nothing was too much trouble and they were invaluable in ensuring a smooth transaction. I'm extremely grateful and can't rate their skills highly enough.
We are glad to know that Anna and Clodagh have been so professional, patient, and efficient during your time working together, and that they have made this complex process so smooth and easy. Thank you for the review!
5/5
GoogleI had a great experience working with Mr.Jack Burns from Foxtons. He was professional, responsive, and communicated clearly throughout the sale process. Everything went smoothly from start to finish. I really appreciate his support and would definitely recommend him! Thank you Jack!
5/5
GoogleWe were looking for a two-bedroom flat for more than a month, contacted several agencies and viewed more than 50 properties in all the boroughs of London. Jorge from Foxtons was by far our best agent. He was very understanding of our requirements, very patient and persistent in helping us find the perfect property. It was especially difficult because we were not in London most of the time but he accommodated to our schedule whenever he could. We are so happy with the flat we found, thank you so much Jorge, and we're sorry for being so picky!!
Thanks for this review, glad to hear that Jorge's persistence paid off! All the best in the new flat.
1/5
GoogleI will try to detailed our experience with Foxtons just to prevent other people to have a horrible experience like we did. Moving is not an easy thing to do but after almost two years relationship we wanted to live together and to make it possible we both had to move, we needed more space so we found a property with Foxtons Earls Court. We signed a contract (with a date set to move) and paid 4.5 thousand pounds deposit for the flat. They took copies of our bank statements, passports to make sure we would be able to afford the rent as usual (All the Estate Agencies do that). After that we received an email from Homeppl (Google it and take your conclusions) saying that to be "eligible" to rent with Foxtons and to "avoid" any delay we would have to register with Homeppl. Registering with Homeppl is very STRESSFUL AND TIME CONSUMING you have to book a slot to register, supply them with a tone of documents like 6 months of bank statements, details of your tax return, details of savings, your passports again (Foxtons already took copies if you remember) and so on. It's very confusing website and it becomes worse when Homeppl decides to phone you. Foxtons Earls Court throughout it's manager makes sure you do it quickly by threatening you by phone and email saying if you don't want to delayed your move you must finish the registration with Homeppl. Moving is already a stressful situation and Foxtons Earls Court and it's manager makes it worse. I will be very careful when I need to rent again and unless they change they appalling behaviour never from Foxtons again.
Hi Xande, we're sorry to hear that you did not have the experience you expected during your letting process. I understand that both our team and the Homeppl team have reached out in regards to your referencing process. I have also passed on your feedback and a member of our team will be reaching out to resolve any remaining issues you may be experiencing. Thank you for your feedback.
5/5
GoogleJack was a fantastic agent! He showed us a property that matched what we were looking for and followed through to ensure our offer was accepted. He was thorough with all of the required documentation and was really pleasant to work with. We would highly recommend.
Thank you Tola Kamara for your review and recommendation. Sophie, Foxtons Earls Court Estate Agents Get it done with London’s number 1!
5/5
GoogleAmazing experience! Massive thank you to Jack Cuthbert for helping us finding our perfect flat from the first viewing with him. Jack paid close attention to our requirements and saved us time, money and more importantly mental batteries for dealing with finding a nice place to live.
Hi Julia Oliinyk, Thank you for your review and for choosing Foxtons Earls Court Estate Agents for your property search. Sophie, Get it done with London's number 1!
5/5
GoogleWorking with Cole Waygood from Foxtons Earls Court Lettings and finally being able to rent a beautiful house was a truly wonderful experience. He kept us informed every step of the way and is a genuinely trustworthy real estate agent. His attentiveness, professionalism, and friendly demeanor ensured that all transactions went smoothly. Many thanks to him.
Thank you for your review Mustafa, We are glad to hear you had a good and helpful experience renting your new property. Sophie, Foxtons Earls Court Estate Agents Get it done with London’s number 1!
5/5
GoogleJack Cuthbert was an amazing agent! My brother and I have been looking for over a year and Jack has managed to present us with a property that ticked all the boxes. He was super helpful and patient with us.
Thank you Ameerah Bahrin for your review. Sophie, Foxtons Earls Court Estate Agents Get it done with London’s number 1!
5/5
GoogleI can unreservedly recommend Charlie Williamson of Foxtons Earls Court. Apart from being extremely likeable, Charlie has an integrity and genuineness that we greatly appreciated. He is highly professional, very knowlegeable and went out of his way to assist us. Thank-you very much Charlie.
Thank you L S for your review. We are glad to hear you had a good experience with Foxtons Earls Court Estate Agents. Sophie, Get it done with London’s number 1!
5/5
GoogleHad the best experience finding a flat with Jamal Shamal! He listened to my requirements, took me to several flat viewings and was able to find me a flat up to my standards in no time. Jamal was super honest and not pushy at all, something I highly dislike from other estate agents, really appreciate his dedication to finding me a flat and his politeness! If you need to find a flat through Foxton’s, definitely contact Jamal Shamal.
5/5
GoogleCole Waygood from Foxtons Earls Court is a very profesional letting negotiator. We recently rented a flat in Chelsea with his help. Since the very beginning he was very helpful, he found the best options that matches to our needs and …
5/5
GoogleFoxtons were amazing with the sale of my flat. My contact Jack Burns worked so hard to get viewings, constantly keeping in contact. The whole process has been seamless. I highly recommend Jack for any sale. Thank you.
5/5
GoogleI recently had the pleasure of working with Matteo Forcella as my real estate agent when I was looking for my first flat in London, and I can't speak highly enough of the fantastic experience I had with him. From the very beginning, Matteo demonstrated his expertise in the London housing market, providing valuable insights, and guiding me through the entire process with professionalism and patience. He was always available to answer my questions, address any concerns, and provide valuable advice, making me feel confident and well-informed at every step. Thanks to Matteo, I found a wonderful flat that exceeded my expectations. I'm incredibly grateful for Matteo's dedication, expertise, and exceptional customer service. If you're looking for a real estate agent in London, I wholeheartedly recommend Matteo Forcella. He truly goes above and beyond to ensure a positive and successful experience.
5/5
GoogleMy partner and I recently had the pleasure of working with Jack from Foxtons to secure a rental property, and we couldn't be more pleased with the outstanding service he provided. From start to finish, Jack's dedication and professionalism made the entire process smooth and stress-free. Right from our initial meeting, Jack impressed us with his warm and friendly demeanor. He took the time to truly understand our preferences and requirements, ensuring that we were shown properties that aligned perfectly with our needs. His ability to listen and empathize with us set him apart from other agents we had dealt with in the past. Throughout our search, Jack demonstrated an unwavering commitment to finding the right place for us. He tirelessly arranged viewings, which we greatly appreciated. Jack's attention to detail was commendable, as he made sure to address any questions or concerns we had, leaving no stone unturned. What truly stood out about Jack was his genuine care for his clients. He made us feel valued and important. His patience and understanding were evident, and it was clear that he wanted us to be happy with our final choice. Jack's passion for his job was unmistakable, and it showed in the exceptional level of service he provided. He was incredibly knowledgeable about the rental market and the properties he showed us, providing valuable insights that helped us make informed decisions. Thanks to Jack's hard work and dedication, we found the perfect rental place that we now call home. He guided us through the entire rental process, making it hassle-free and straightforward. In conclusion, I cannot recommend Jack from Foxtons enough. If you're in need of a caring and kind professional who will go above and beyond to help you find your ideal property, look no further. Jack's remarkable work ethic and genuine personality make him a true asset to Foxtons. Thank you, Jack, for your exceptional service!
5/5
GoogleMr Jack Burns was my agent and was very professional and always available and proactive. He helped me complete with my purchase . It was a pleasure to work with him and I would recommend .
Thank you Julie Chung for your review. Sophie, Foxtons Earls Court Estate Agents Get it done with London’s number 1!
5/5
GoogleHighly recommend Issac Hall - he managed to coordinate a complicated purchase with multiple adjustments within a tight timeframe. Without him, the deal would not have gone through. Could not have asked for better. Will seek to work with him again moving forwards. Callum
5/5
GoogleOutstanding service. Jorge is incredible! I’d seen many flats with other agencies. Honestly, I was exhausted. When I made an appointment with him was expecting the same kind of service. How mistaken I was. From the moment we meet he made me feel like we were friends. He showed me the flat I wanted, but knew I needed something different. He patiently showed me many more until I finally found the one I liked. From beginning to end I felt understood and taken care of. Could not recommend him highly enough.
5/5
GoogleCole Waygood was absolutely fantastic! Super friendly, energetic, and went above and beyond to help out. It’s rare to come across someone so genuine and proactive, he made the whole experience surprisingly enjoyable. Highly recommend speaking to Cole if you get the chance!
5/5
GoogleJamal Shamal was a fantastic letting agent. He listened carefully to our requirements and only showed us properties which matched our brief, which was much appreciated. Jamal was always very responsive and acted fast to show us properties which had just appeared on the market. Thanks Jamal for facilitating a smooth renting process!
5/5
GoogleIsaac was our estate consultant and during the whole process - from the moment we met him - right up to completion, he was very helpful and attentive. Always solution oriented and helped us overcome all obstacles while we were overseas! …
5/5
GoogleJack Burns is an amazing agent, he helped us a lot with our property search and was very swift with the entire process. I was able to message him at all hours of the day and he still helps with any enquiries even after the purchase. He is highly accommodating and would recommend having him as your agent.
5/5
GoogleSalim is the go to guy here - from start to end his service was unrivalled. He went above and beyond to ensure that I found a place to match my budget and criteria, even liaising with the landlord to come to a happy medium. I’ve always been skeptical of estate agents in London but Salim changed my mind. Fantastic guy and more than happy with the service 👍🏽
Thanks for the feedback Sakhita!
5/5
GoogleWe feel very fortunate that we have “bumped” into Douglas at Foxtons Earl’s Court. We have been a nightmare client but Douglas and Foxtons Earl’s Court has been there every step trying to understand what we are looking for from our expressions, feedbacks and words. He has come up with different ideas every viewing we have done. Also,, the insights about the district, history, what it means to be in the neighborhood, all the necessary informations for buying a “big” item was incredibly useful as you cannot get those informations just searching on the internet. They were very patient and knew when to give you your space. We also loved the ambience of the Office as well. The warmth and attention made you feel that you are welcomed rather than being another buyer.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's London office has 417 reviews across 1 platform: 417 on Google.
Foxtons London is rated 4.5 out of 5 across all 417 reviews, and 4.5 out of 5 on Google from 417 reviews.
Foxtons London, 239 Old Brompton Road, London, SW5 9HP.
