Foxtons London reviews

★★★★★ 5/5

Google

Ata was very helpful and professional with my property search!! He showed me some real hidden gems!

Kangan · 19 December 2019

★★★★★ 5/5

Google

Claudia was so helpful and professional. She found somewhere that matched exactly what I was looking for in a day! Showing me numerous properties offering different amenities across my budget to show me the full range of what was available in the market.PositiveProfessionalism

Mimi · 21 June 2021

★★★★★ 1/5

Google

Absolutely stay away from this agency, especially the Notting hill branch. Staff are negligent and incompetent, siding with immoral landlords who don't look after their property then try to sting you with a huge bill during the cost of living crisis. Hard to get hold of and dismissive I've never felt so devalued than when dealing with this agency and I've used a fair few agencies in London since moving here in 2019. Definitely sticking to Kingdom Houses from now.

Jasmine · 15 November 2022

★★★★★ 1/5

Google

STAY AWAY! They moved me and my partner into a completely mould ridden flat, with a broken door lock, and countless other issues. (we emailed them day 1 to tell them about the lock and mould etc). After a 1 year tenancy of 0 replies from agents, after making regular complaints and requests to change our property manager, the landlady tried to charge us £1000 from our deposit for mould issues, even £350 alone for the lock which was broken when we moved in lol (since when is a victorian times lock worth £350?). We've raised the dispute with the deposit company and are confident we'll get our deposit back, but the stress and the time consumed appealing this is nothing short of a joke, when we actually were really patient with the lack of responses, and the inventory company confirmed the professional clean we arranged was great, not a spot missed. And then they try deduct for structural issues. Oh yeah, and when they call you asking if they can do a viewing, you don't have rights as a tenant lol, they'll tell you "im already here it will be 5 minutes" and they'll stroll in like they own the place, when my girlfriend had meetings and i had an exam to sit at home, foxton's didn't care, as long as they can get their commission from the next tenant who they will neglect again lol DISGUSTING!! STAY WELL AWAY!!!!

Adam · 15 November 2022

★★★★★ 1/5

Google

I don’t recommend renting from them. I rented a flat from them for 10 months and I had a terrible experience. It is nearly impossible to get any reply or help from the property managers. They keep ignoring e-mails and phone calls, they have no interest in solving any issues that you may have with the flat. I also had agents appearing at my flat (any time of the day) without prior information that they will come to do a viewing.

Victoria · 15 November 2022

★★★★★ 5/5

Google

Very good help and willing to find the home we asked for. This was the first time I considered using Foxtons for home hunting, and I was greatly surprised. Harriet from the Notting Hill office was just spoteless, she would not relax until we were happy and feeling we found the right property for us. Well done Foxtons, you have a great professional there.

Paulo · 31 July 2019

★★★★★ 5/5

Google

Responsive, efficient and accommodative! Viewed and settled my tenancy on the same day! Thanks to Leva from Foxtons, Nottinghill!

Kenneth · 22 April 2017

★★★★★ 5/5

Google

My experience with Jose Bailao was very productive from the very beginning. He understood exactly what I was looking for and he was very diligent during all the process. I have just arrived to my new flat and it was delivered in a super tiny condition. Great professionality.

Ricardo · 29 July 2019

★★★★★ 5/5

Google

excellent service, very helpful and professional ! A big thanks to Ben Whittle

Tom · 30 July 2020

★★★★★ 5/5

Google

Harriet Murphy is a valid professional and supported me through my rental process.

Daniela · 30 July 2020

★★★★★ 5/5

Google

Claudia was a great experience, she was helpful and supportive at all times during my search for the flat. She completely understood what I was looking for and was Professional and fast all the time. Well done - great servicePositiveResponsiveness, Professionalism

Nina · 21 June 2021

★★★★★ 5/5

Google

I would like to thank Liz Nowak from the Noting Hill office for always providing a very efficient and extremely professional service to us - you have made the letting process very simple and straightforward. As a result it is always a pleasure to deal with Liz so thanks again.

Annie · 31 July 2016

★★★★★ 5/5

Google

excellent service, very helpful and professional ! A big thanks to Ben Whittle

A · 7 March 2020

★★★★★ 5/5

Google

Harriet Murphy is a valid professional and supported me through my rental process.

A · 7 March 2020

★★★★★ 5/5

Google

We were very impressed by Harriet Murphy during our flat search. She was professional and easy to work with as we saw more than a dozen properties together. The thing I appreciated most was how responsive she was to our messages -- we always felt like we could rely on her, and that's a very important criterion during a process as stressful as finding a home! Top marks to Harriet.

Alex · 26 July 2023

★★★★★ 5/5

Google

We worked with Natalie from Foxtons in the Nottinghill branch. She was super helpful and very knowledgeable about the area. She made some great picks for us to see. Definitely, will contact Natalie if we decide to let, sell or buy!

Leticia · 4 March 2021

★★★★★ 5/5

Google

Jose made finding a long term rental property a very simple and straight forward process. It took less than a week to secure a 2 year rental property in my preferred location. Jose is a extreme professional and answered all my questions very quickly and efficiently.

Allison · 29 July 2019

★★★★★ 5/5

Google

Great customer service from Foxtons, as always. I have rented with them before and they have always been on top. The estate agent that helped me this time was amazing, he made sure he accommodates all my needs. I started my search a week ago and I already have the keys to my perfect flat. Quick, professional, stress free. Couldn't recommend more

Raluca · 29 July 2019

★★★★★ 5/5

Google

Karan is a great agent who quickly understood what I was looking for and kept in mind my previous renting experiences. He listened and took into consideration my timing and the kinds of boxes I wanted to tick with my move. I would 100% recommend Karan.

Valentine · 29 July 2019

★★★★★ 5/5

Google

Great experience and Ben was just a star!! Really really helpful! Thanks again

Josep · 4 October 2019

★★★★★ 5/5

Google

I had a great property search experience with Jessica Lane from the Foxtons Notting Hill team, who was my point of contact over last August. I was located in another country and doing my viewings completely online, but Jess took the time to understand my budget and requirements and patiently helped resolve all my queries. She also acted as a bridge for clear communication with my landlord. Although I was delayed in reaching London and finally reached on a Sunday, I had a seamless moving-in experience.PositiveResponsiveness, Quality, Professionalism

Divya · 21 June 2022

★★★★★ 5/5

Google

Tom Wilmott- Smith guided us all the way through the sales process, which was not at all straightforward, with absolute professionalism and a sense of humour. We had been on the market for a few months with another agent without success and Tom promised results; I queried the higher fee level and got the spiel about "we are worth it" etc - and he was, both in terms of price achieved and keeping the deal alive. I would have no hesitation in recommending Tom and Foxtons.

Thomas · 18 June 2022

★★★★★ 5/5

Google

A good real estate company. Ben was very helpful and professional.

A · 7 March 2020

★★★★★ 5/5

Google

A good real estate company. Ben was very helpful and professional.

Alessia · 9 February 2020