Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleWe werer very satisfied with Foxtons' services. Harriet, who looked after us, was realy amazing, caring and generally honest person, she sincerely advised us when she saw our confusion and lot of doubts. She is very charismatic, organized and efficient in her actions.
Kasia Β· 29 July 2019
Agent replied
This is wonderful news Kasia, thank you for sharing. We'll be sure to pass on your kind words to Harriet.
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5/5
GoogleI recommend both Tom Hawes and Chris Sellwood at Foxtons. We recently relocated from the States and they were very helpful and supportive in securing a property very QUICKLY. International transactions can be very time consuming, and they were patient and helped guide us through the process and advocated for us. They went above and beyond to make our transaction easy, and Tom even stopped by after we moved in to check on us.
Meaghan Β· 29 July 2019
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5/5
GoogleCarmine and William were helpful and professional, have made my move really smooth and would recommend them.
thanks for everything
Regards
Giuseppe
Giuseppe Β· 25 September 2020
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1/5
GoogleThey take your money and deposit when the game changes they pretend that they are chasing your concern while it is a center of cheaters. Avoid them, many more better agencies around the corner.
Daniel Β· 29 June 2021
Agent replied
Hi Daniel, we are sorry to hear you feel this way. Please could you email us on social@foxtons.co.uk with further information so we can look into this? Many thanks.
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5/5
GoogleMirjan was extremely professional and friendlyπ β¦
Summer Β· 15 December 2022
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5/5
GoogleSo incredible, I was in London for 3 days and managed to find the perfect place on the first day there thanks to my agent Jess who took me to a few in the area, and I signed the next day! It was a huge undertaking, but she took me through every step and made it super seamless
Cyan Β· 17 August 2022
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5/5
GoogleIeva has been amazing in helping with my rental search. Her approach reflects the professionalism of the brand she works for. Good work, Ieva!
Jasdeep Β· 29 July 2019
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4/5
GoogleBianca has been great to deal with. I would give her 5 stars if only she had found me a property. Ask for Bianca!
Tomas Β· 29 July 2019
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5/5
GoogleI would like to thank Tom Hawes (Noting Hill office) for professional attitude and service. He was very kindly and friendly. Thank you so much. Regards, Andrey
Andrey Β· 5 October 2016
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1/5
GoogleTime wasters - no shows twice.
Holly Β· 23 February 2024
Agent replied Β· 24 March 2024
We are very sorry to hear that your experience with Foxtons Notting Hill Estate Agents has not been positive, Holly G.
Please do reach out to βsocial@foxtons.co.ukβ so we can investigate this matter further.
Best,
Sophie
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1/5
GoogleTime wasters - no shows twice.
Holly Β· 21 February 2024
Agent replied Β· 20 June 2024
We are very sorry to hear that your experience with Foxtons Notting Hill Estate Agents has not been positive, Holly G.
Please do reach out to βsocial@foxtons.co.ukβ so we can investigate this matter further.
Best,
Sophie
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5/5
GoogleI recommend both Tom Hawes and Chris Sellwood at Foxtons. We recently relocated from the States and they were very helpful and supportive in securing a property very QUICKLY. International transactions can be very time consuming, and they were patient and helped guide us through the process and advocated for us. They went above and beyond to make our transaction easy, and Tom even stopped by after we moved in to check on us.
Megan Β· 12 June 2017
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4/5
GoogleDealt with Henry Cox - courteous, professional and available, managed to find a suitable place for me that encompassed most of my requirements.
Elliott Β· 29 July 2019
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5/5
GoogleAhmad was prompt, polite and efficient, and helped me sort out the new flat quickly and easily. Very much appreciated, thanks.
Ben Β· 29 July 2019
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5/5
GoogleHonestly I was very impressed with Will and the whole team at Foxtons. I have been a landlord for 16 years. Long gone is Foxtonβs shady reputation of old. These guys are honest, decent, completely transparent with fees and worked hard to find me the right tenant. I highly recommend the entire team.
Emma Β· 17 August 2022
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1/5
GoogleNot professional and very disappointing work in the sales team. Would not recommend Danielle Kersch.
Zhaniya Β· 20 October 2020
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1/5
GoogleTerrible service.
Courtney is not only unhelpful, but also rude and arrogant.
Avoid at all cost.
Anastasia Β· 9 May 2020
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5/5
GoogleMandy Biring (foxtons) is a super estate agent. She was helpful, kind and was always happy to show me properties even at short notice. She also willingly imparted her expertise to help me understand the buying process and was glad to offer her help at any point. She was great! I liked her because she wasn't pushy at all, and that meant a lot to me.
Charlotte Β· 29 July 2019
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1/5
GoogleTerrible Experience, Have taken money, inventory checked was failed, No hot water for almost two weeks after moving in date. Nobody in responsible.
Terrible, Terrible and Terrible.
Dont recommend at all.
Ash Β· 30 July 2020
Agent replied
Hi Ash, we are very sorry to hear that you have had this experience, we pride ourselves on delivering top quality customer service and this is certainly not the level of service we would expect you to receive. We understand that you are working closely with the property management team to resolve this situation. We will be taking your feedback on board as we continually to constantly improve, thank you for the review.
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1/5
GoogleI would strongly recommend to avoid dealing with Foxtons in general and this branch in particular. Before signing any lease agreement their staff are extremely nice and responsive. Once you sign the agreement however, all of this changes. They refuse to take your calls, rudely hang up on you and completely disregard any requests that you may make.
They are by far the worst rental agency in London.
Boris Β· 31 July 2016
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4/5
GoogleMr Karan Kumar, FoxtonΒ΄s negotiator - very willing, communicative and always accessible. Strong effort to fully understand customerΒ΄s needs and requests and to meet them. No pressure, rush or pretending was experienced.
TomΓ‘Ε‘ Β· 29 July 2019
Agent replied
Hi TomΓ‘Ε‘, thank you so much for sharing your feedback. We aim to deliver a personally tailored service to all of our customers, so it is great to hear that Karan did this for you.
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5/5
GoogleWill is professional and knowledgable of the market and the property management
April Β· 17 November 2020
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1/5
GoogleExtremely unhelpful and very poor customer service. Not willing to accommodate the tenants at all. They were only thinking about landlord interest and did not once tried to make the process of renting property easier for the tenants. I had a extremely bad experience with them as they refused to hand over the flat keys just because the documents were delayed :( shame
Ghaus Β· 29 July 2019
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5/5
GoogleWe met Ata who helped us with our property search from day 1. He sent us updates regularly and he has been very professional throughout the whole process.
Antonio Β· 21 June 2020
Agent replied Β· 20 June 2024
Thanks for the review, we are happy to hear that Ata provided such professional service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.