Foxtons London reviews

★★★★★ 1/5

Google

I had an extremely disappointing experience with the agent Tom Stanley. He demonstrated complete unprofessionalism throughout the entire process. Firstly, he forgot the agreed viewing time, causing us unnecessary inconvenience. Secondly, when we arrived at the office, we were made to wait for him, which is the opposite of what should happen in a professional setting. Worse yet, when he finally took us to the property, it was nothing like what we had requested. We ended up in a lengthy queue for viewing, waiting for over 30 minutes. He seemed utterly unconcerned, even though we had a baby with us, leaving us outside waiting in that queue without any care or assistance. This agent's behavior was not only unprofessional but also rude. He displayed a total lack of skills and understanding of his clients' needs. It's shocking that he is associated with a well-known agency with an elite reputation, as our experience with him was anything but elite. I strongly advise against working with this agent.

Kholoud · 26 October 2023

★★★★★ 1/5

Google

I had an extremely disappointing experience with the agent Tom Stanley. He demonstrated complete unprofessionalism throughout the entire process. Firstly, he forgot the agreed viewing time, causing us unnecessary inconvenience. Secondly, when we arrived at the office, we were made to wait for him, which is the opposite of what should happen in a professional setting. Worse yet, when he finally took us to the property, it was nothing like what we had requested. We ended up in a lengthy queue for viewing, waiting for over 30 minutes. He seemed utterly unconcerned, even though we had a baby with us, leaving us outside waiting in that queue without any care or assistance. This agent's behavior was not only unprofessional but also rude. He displayed a total lack of skills and understanding of his clients' needs. It's shocking that he is associated with a well-known agency with an elite reputation, as our experience with him was anything but elite. I strongly advise against working with this agent.

Kholud · 25 October 2023

★★★★★ 5/5

Google

We moved to UK few months back and Foxtons proved very helpful in sorting out a family home for us. Special thanks to Angelina who was very sweet and professional. Her recommendations were excellent and we are very happy with the place we finally settled in to.PositiveValue

Leeshaa · 21 June 2022

★★★★★ 5/5

Google

Matt Burleigh was absolutely brilliant to deal with from the start , professional friendly and went above and beyond to get the deal done . And most importantly always available if you had any questions or queries . Perfect service … I’ll be back soon !

Nina · 30 July 2022

★★★★★ 5/5

Google

Efficient, fast,easy to talk to, the best experience just to mention a couple of words. Thank you to Foxtons Wimbledon for their work and the way they treated us. Thank you to Faran especially! We can only recommend them!!!

Zsòfia · 2 March 2023

★★★★★ 5/5

Google

Natalie has been extremely helpful with viewings in and around Wimbledon. She very professional, goes out her way and tries her best to a find a suitable property. Will definitely recommend her if looking to buy a house :))

Pranav · 2 March 2023

★★★★★ 5/5

Google

We really enjoyed working with Sofia Whiter. She was very supportive, friendly and easy to reach. She worked very hard to expedite the sale of our home successfully and we highly recommend her as a sales negotiator and agent. Thanks Sofia!

Markel · 2 December 2022

★★★★★ 2/5

Google

The lettings team are great help when looking to rent. They did a fantastic job. But the moment you move in is when the good service stops. We have had countless issues with the property, yet none of them are sorted quickly. We had no fully functioning hot water and heating for the first 26 days of our tenancy, and we currently have a broken sink pipe that hasn't even had a plumber look at it after a week. If you have to wait for landlord approval for everything, then what's the point of an estate agent? Causing me nothing but stress for a property we pay a healthy amount for.

James · 30 June 2023

★★★★★ 1/5

Google

The truth is: once you move in, they cut the contact 🙊 then, entire tenancy no contact at all, missing files on their website (inventory file, so quite important). Also at the end of the tenancy, no contact at all. Zac, Rupert (or someone with a similar name) - couldn't reach them. Actually they only contact you when in need to arrange viewings for the next tenants. Soo ridiculous and funny tho. 😅

Krzysztof · 23 November 2023

★★★★★ 5/5

Google

Thanks Kat and Diana for all your hard work and patience - we got the purchase over the line despite the odds!!

Joe · 29 July 2019

★★★★★ 5/5

Google

I was in touch with Martin throughout the process and from start to finish I had a great experience. Very helpful and responsive, he was reliable and made the tenancy process smooth.

Carolina · 21 May 2024

★★★★★ 5/5

Google

10/10 experience with Kiera Sloan! Professional, organised, flexible, understood our ask/ requirements and didn’t push or force for decisions. Friendly and warm - really enjoyed our experience with Foxtons.

Harriet · 22 August 2025

★★★★★ 5/5

Google

I contacted Foxtons at Wimbledon and asked them to find me a property to rent in the area. Omar was incredibly helpful in giving me advice and showing me properties in the area, I cannot thank him enough.

Charles · 30 July 2022

★★★★★ 5/5

Google

Natalie was a great help today in every way. Really informative about both the area and the houses we saw, helped us get around to see them and very friendly too!

Dan · 1 April 2023

★★★★★ 5/5

Google

I want to thank the Foxtons team, especially Natalie, with the search for our property. She was extremely prompt and resourceful. I had a good experience interacting with her.

Radhika · 31 May 2023

★★★★★ 4/5

Google

I really appreciated the help of Jack McGovern, as that was not an easy transaction... Jack kept me fully informed and ensured everything was moving, and all multiple parties were progressing fast enough! He even helped to find good solicitors and mortgage brokers so sale could proceed as smooth as posssible

Lenara · 29 July 2019

★★★★★ 5/5

Google

Although initially i thought the % fee on the high side, in the end i have got what i paid for. Harry MacNaughton, who looked after me was very responsive, kept me informed , and when things got a little bogged down near the end worked very hard to get the deal done. All in all i am very happy with the result and the service provided.

Richard · 29 July 2019

★★★★★ 5/5

Google

Natalie is a superb agent, she goes above and beyond to try and understand what it is you're looking for and is super receptive to feedback. Top work!

Kathryn · 31 May 2023

★★★★★ 5/5

Google

Natalie was amazing 👏 I highly recommend her , she was kind, patient and helped me and my husband a lot. Look forward to doing more viewings with her …

Tai · 2 March 2023

★★★★★ 5/5

Google

We recently moved from New York. Zak and Adrienne has been incredible helpful finding us the right place for our family. Will recommend Foxtons Wimbledon for anyone looking to move within Wimbledon area!

Neal · 2 November 2022

★★★★★ 2/5

Google

We have been renting with Foxtons for 3 years. At the end of the 3rd year, they did not give us any information, they did not respond to our messages, as our landlord terminated the agreement with them. We stated that we were worried because we do not know why our contract was terminated and they did not even write us an e-mail. We were not pleased with the service they provided.

Ezgi · 27 July 2023

★★★★★ 1/5

Google

If I could put 0 stars I would. I have been renting in London for 6 years now and my experience with Foxtons …

Hannah · 22 August 2025

★★★★★ 5/5

Google

I have recently used Foxton Wimbledon to find a property in the rental market and the experience has been fabulous. Rosie has been super helpful. She has been prompt in responding and she has found good options which match well our …

Sukbetsy · 17 February 2021

★★★★★ 5/5

Google

We have been looking for a house to buy for some time .Finally found one and Sofia has been absolutely brilliant .She has helped us so much ,big thank you .best wishes xx

Hulya · 30 July 2022