Foxtons reviews

★★★★★ 5/5

Google

We had a great experience working with Foxtons, specifically Jade at the Wimbledon branch was fantastic throughout our search for a new home. She patiently took us to multiple viewings, was always great with communication, and made the whole process so easy and enjoyable. We’re now settled into our new flat and absolutely loving it. A huge thanks to Jade and the Foxtons team for helping us find our new home!

Rudi · 18 August 2026

★★★★★ 5/5

Google

We recently moved from India to the UK and had such a great experience with Foxtons, thanks to Charlie, our letting agent. Charlie was incredibly helpful, professional, and genuinely kind throughout the entire process. Moving countries can be overwhelming, but he made the transition so smooth and stress-free for us. He really took the time to understand what we were looking for and helped us find the perfect apartment. We truly appreciate his support, responsiveness, and positive attitude. It made a big difference during such an important move. Highly recommend Foxtons and especially Charlie if you’re looking for a seamless renting experience!

Sumedh · 23 March 2026

★★★★★ 5/5

Google

Zak was very professional, responsive, and helpful throughout our property search. He took the time to understand our requirements and communicated clearly, even though we ultimately decided not to proceed with the property. I really appreciated his friendly and considerate approach, and I would be happy to contact him again for a future home search. Highly recommended.

Young-ki · 25 July 2026

★★★★★ 5/5

Google

Asim went above and beyond to find the right property to meet my many requirements. I felt a genuine level of care and he was the most attentive estate agent I worked with during my property search. Thank you!

Francesca · 22 July 2026

★★★★★ 5/5

Google

Amazing experience thanks to Adrienne who was so lovely and really helpful with all the questions we had. A really smooth key handover and are happily moved in thank you Adrienne and Foxton's Wimbledon.

Lorelei · 22 July 2026

★★★★★ 5/5

Google

Incredible experience, the Foxtons, Wimbledon team have brought such a positive attitude to the whole housing process and everyone there is so lovely. Big shoutout to Zak (the goat) and Omar! Best agents I’ve ever come across!

William · 22 June 2026

★★★★★ 5/5

Google

We came to Foxtons after being let down by another agent. Sofia and her team were extremely professional in ascertaining our needs, and then driving foot traffic through our apartment, resulting in a series of viewings we hadn't previously received. They found us a buyer and were professional right through the sales process, and despite a number of hurdles, they provided us with terrific support in achieving the right sale with the right buyer. I don't think we could have achieved this without their support, and I would wholeheartedly recommend them for selling your property in and around London.

Paul · 13 February 2026

★★★★★ 5/5

Google

Zak was an amazing estate agent, efficient, knowledgeable and absolutely lovely throughout the process. He helped us secure our dream rental and we couldn’t be more thankful!

Joshua · 22 June 2026

★★★★★ 5/5

Google

Zach was professional and kind. He made appointments that worked for us. He was honest and understanding. We wish all estate agents were like him!

The · 22 June 2026

★★★★★ 5/5

Google

I had an amazing experience with Foxtons, thanks to Zak. He is genuinely one of the most professional and responsible agents I’ve ever met. Zak drove us to view several properties and took the time to explain every detail clearly. Each recommendation he made was based on our needs, which really showed how attentive and thoughtful he is. What impressed me even more was how responsive and proactive he was after the viewings. He followed up quickly, kept us updated on every step, and made the whole process so much easier and smoother. Zak is truly the best and most dedicated lettings agent I’ve come across. I would highly recommend him to anyone looking for a place in London.

Kris · 22 November 2025

★★★★★ 1/5

Google

We had a confirmed viewing for a 1-bedroom flat in Woodside, Wimbledon (Rightmove Ref: 163314110, which is still listed as available). Just two hours before the appointment, Foxtons called us asking if we would also view two other properties. We agreed, but made it very clear that we were coming mainly for the original flat. We asked if it was still available; they told us yes. When we arrived, we were only shown the two alternative properties. When we asked about the flat we actually booked to see, we were told it had already been taken. That was never mentioned during the phone call just two hours earlier. Even worse, the listing is still live online, which feels completely misleading. We felt tricked; like they used the flat as bait just to get us in and show us other listings. It was a waste of our time and left a very bad impression. Although the person who showed us around was polite, the overall experience was dishonest and unprofessional. We don’t trust Foxtons Wimbledon after this and would not recommend them.

Minova · 22 August 2025

★★★★★ 5/5

Google

We recently bought our first home through Foxtons, and our estate agent for the process was Charlie Jenkins. Charlie was fantastic throughout the whole thing, very professional and friendly. He is a clear, honest, and consistent communicator who actually listened to our wishes, and was a massive help from start to finish. Very happy with our experience and how it was handled! I'd wholeheartedly recommend Foxtons, and specifically Charlie, for anyone looking to buy a place.

Alex · 22 August 2024

★★★★★ 5/5

Google

We had such a good experience with Foxtons Wimbledon. After three unsuccessful attempts to sell our flat with another estate agent, we were feeling quite pessimistic about our chances. However, Foxtons turned that around almost immediately. They managed to get us an offer within a week, which was a huge relief. A big shout-out to Emma, who was brilliant from start to finish. She worked incredibly hard to navigate some tricky issues that cropped up and kept everything on track when things could easily have dragged on. Her communication was very good throughout. Emma always kept us in the up to date on progress and did a great job of keeping things moving.

Sam · 22 December 2025

★★★★★ 1/5

Google

AVOID AT ALL COSTS!!!! We have been scammed, they took our money for a horrible property and now they’re passing the ball and ghosting us! A very detailed review will follow tonight, but save your money and your SAFETY!!! And an official complain towards Lois and Jade will also follow, with a report to TPO for the HUNDREDS of pounds we spent on hotels because of the unsafe state of the property, as well as the trading standards authorities. AVOID AVOID AVOID!

Marina · 22 August 2026

★★★★★ 5/5

Google

Working with Emma was a game changer. Right from the start her vibe was all about being friendly and super energetic, which made the whole house buying process much much easier. She's very chill yet super organised, not the type to give you 10 calls in 2 hours pressuring you to make a decision or chasing after you for a good review. Emma got this awesome mix of being professional, funny, and totally on the ball. She answered all my questions, no matter how small, It's pretty clear she knows her stuff way better than any other agent I've worked with before. Moreover, I've never felt any negativity or impatience from her (everybody knows how many agents you‘ll come across with an ‘hurry up I dont wanna be late for my next appointment’ attitude) I’m super thankful for having Emma during this. Totally recommend her if you're looking for someone who really gets it and cares. Big thanks to Emma for making the purchase go smoothly!

Yuchan · 23 February 2024

★★★★★ 5/5

Google

Natalie is exceptional in customer service. She patiently understands the needs of the customers and is able to articulate every minute detail. Her local knowledge of surroundings is extremely valuable for the customers. She has all the details handy and the way she presents every aspect makes it a pleasant experience. Natalie knows her subject very well and ensures she provides all the information in a structured manner. She goes the extra mile to take customers around the locality and gives them some important insights. We would like to thank you Natalie for making our experience pleasant.

Vishal · 23 February 2024

★★★★★ 5/5

Google

I was advised to transfer to Foxtons. What a smart move. Professionalism and positive from start to finish from all the agents, particularly the lead agent heading my sale. All doubts or questions immediately fielded and answered. Everything took its time which I gathered is normal, but the final outcome, the sale, was optimum. Thank you Foxtons Wimbledon.

Gillian · 22 April 2026

★★★★★ 5/5

Google

Charlie is a new agent with a lots of energy, very positive person professional and very helpful. He is looking after my family with entusiazm

Sylwia · 13 December 2025

★★★★★ 5/5

Google

Martin Berthelot provided exceptional services and showed us the best of Wimbledon and the surrounding areas. He was able to meet all of our expectations by showing us a broad spectrum of exceptional properties! I cannot recommend his services enough!

Geoffrey · 22 June 2026

★★★★★ 5/5

Google

Natalie B. Is a very diligent and efficient agent. She really listened to what our requirements were, she was open to constant feedback and was well informed about the properties/areas she showed us. She has a very professional attitude mixed with a nice personality that makes you feel confident in her work. Thank you Natalie for all your support.

Jessica · 6 June 2024

★★★★★ 5/5

Google

All in all a good and positive experience purchasing my first home through Foxtons Wimbledon. Quick and helpful responses to my queries and plenty of touching base to make sure things were progressing in the right direction. Felt well supported especially as this was a brand new experience for me. Thanks to Sofia for helping me get to the finish line!

Matthew · 21 April 2024

★★★★★ 5/5

Google

Foxtons have just sold my Southfields, SW19 Studio flat and I can honestly recommend them highly. Sofia Whiter and Charlie Jenkins were the two key people I had contact with and they were both fantastically efficient and incredibly prompt in all their actions and responses to me. I asked for the sale to be completed within six weeks of the offer being accepted and this was achieved, in large part thanks to the diligence of both Sofia and Charlie who never took their feet off the pedals! Foxtons do charge a bit more than other agents but they achieved a higher price for my property than other agents had suggested it would sell for, and the service I received from them was worth every penny. In a rather stagnant market Foxtons managed to get a decent amount of people through the door to view the flat which led to my receiving an offer within three months of putting it on the market - and all this during a time of uncertainty with an election and a new government. I would certainly use Foxtons again when selling another property.

Mary · 5 November 2024

★★★★★ 5/5

Google

I just completed on selling my flat through Charlie Jenkins at the Wimbledon branch of Foxtons. Charlie was proactive and upbeat during the whole process. And he never made me feel pressured to do anything that would compromise my situation. Due to several reasons beyond our control, the process was slower and more frustrating than it should have been...mainly due to unresponsive and unproactive solicitors. Charlie did so much extra leg work and even knew when to get his manager, Sofia Whiter involved. As a team, Charlie and Sofia made so many extra phone calls and wrote emails to prompt and chase people. They made both me and the buyer very confident in the process. Thank you Charlie and Sofia!

Betty · 10 October 2024

★★★★★ 5/5

Google

We dealt with Charlie who was very proactive and helpful. He answered all of our questions promptly and really went out of his way to send us as many options as possible - thanks Charlie.

Harriet · 13 February 2026