Foxtons London reviews

★★★★★ 5/5

Google

George showed us round 3 or 4 properties and was a credit to Foxtons. While we didn’t follow through due to availability/fine print, I couldn’t recommend them enough. A very consultative process and extremely accommodating all round.

Sam · 22 May 2026

★★★★★ 5/5

Google

I used Foxtons for my property search recently and got paired with Jade. She is so personable and had curated wonderful properties for my husband and our pets 🐾 the moving process in London can feel really overwhelming but she made everything so easy and welcoming! I loved working with her and definitely recommend 😊 …

Marissa · 13 December 2025

★★★★★ 1/5

Google

Recently made contact over the past few months to view and secure a rental property. Was shown a place in Wimbledon by a young enthusiastic and a bit green Estate agent from the Balham branch. He didn’t call the tenant beforehand and unlocked the door whilst the tenant was still in the property. Fortunately, the tenant wasn’t upset or in a private situation and let us view. During the offer process there was a clear bidding war type scenario created by Victoria ‘Tor’ Lea. She was condescending, rude and probably made a fictional counter offer to play us off. She on multiple occasions told us to increase our offer which despite not doing she phoned back 4 times as it still got accepted. The second interaction which encouraged me to make this post was with ‘Angelina’ at the Wimbledon branch. She told me I would end up homeless or in temporary accommodation if I didn’t compromise whilst raising her voice on the phone. Generally advise from a place of sincerity, experience with estate agents and renting for over a decade to avoid Foxtons if you don’t want the headache of scaremongering or worse being spoken to like a child. To Foxtons, please could you address these behaviours with adequate customer service training and refining interpersonal communication skills amongst your workforce.

Henna · 11 August 2024

★★★★★ 1/5

Google

Avoid Foxtons wimbledon especially letting team two faces until the property let they call you force you everything then they go against you. Especially Rupert . 👎 …

Ümit · 13 March 2026

★★★★★ 5/5

Google

Leo was extremely helpful and welcoming in me finding a new property. Although my circumstances changed and I never ended up pursuing a move, he always kept me abreast of new listings and was kind enough to drive me around the area between viewings. I’d recommend requesting to speak to Leo personally.

Bradley · 21 April 2024

★★★★★ 1/5

Google

I’m extremely disappointed with my experience with Foxtons. They made several false promises before I moved into the property, assuring me that everything was in great condition and fully working. The moment I got the keys, I discovered the truth -multiple things were damaged, not working, and far from what was advertised. Their customer service has been equally frustrating. The staff are dismissive, unhelpful, and at times downright rude. Instead of assisting with genuine issues, they seem more focused on making money than providing any real support to tenants. Overall, I feel misled and let down. I would not recommend Foxtons to anyone looking for a trustworthy and reliable letting experience.

Red · 22 December 2025

★★★★★ 1/5

Google

Foxtons letting agent didn't even show up for my prebooked viewing today. Last time another of their agents showed me a property with elemts I told them I specifically cannot have for health reasons. Another branch I dealt with recent made and booked the same booking 12 times over the course of a week and then when I arrived on the day, refused to show it me and told me in rapid fire quick succession 4 different obviously false reasons why they allegedly couldnt show it to me, and yet it's still in the market over a month later. Literally use ANY other agent but Foxtons, sellers / landlords, please!

A · 22 December 2025

★★★★★ 1/5

Google

Our experience with this agency has been extremely poor so far. They were very pushy and persistent when they wanted us to sign and pay, contacting us constantly. But once the payment was made,communication suddenly stopped: calls and emails were ignored, and it became impossible to get clear information or updates. I also experienced rude behavior during the only call that was answered this late afternoon ( I called from a different phone number), the man I spoke with was completely unprofessional and even hung up on me. Overall, the service has been unreliable, stressful and far below acceptable standards. I would strongly advise others to be cautious.

Alicia · 22 December 2025

★★★★★ 5/5

Google

We wanted to say a massive thank you to Miles for all the time he put in showing us a wide variety of properties, we couldn't have whittled down our search without his time and dedication. Although we didn’t buy a property through Miles he was by far the best agent we had on our search. Thanks again!

Caz · 18 March 2025

★★★★★ 5/5

Google

We are very happy with the recent sales of our house with Foxton. Sofia Whiter is super proactive from the beginning to the end of the process, and we appreciate her frequent updates/feedback, as well her follow-ups on after sales process which really help us to complete smoothly and quickly. Sofia also has a knowledge about the local area so she helped market the advantages of our property well.

MD · 24 September 2024

★★★★★ 5/5

Google

Just moved into a new property at the end of June and could not be happier. From the initial conversations with Foxtons Wimbledon, to viewings, offers on the house etc. The whole process of finding a house was absolutely amazing. I was kept well informed throughout and more importantly all the requirements we had were adhered to, which was a breath of fresh air. I want to give a huge thank you and shoutout to Anna Skubiszynska, who was a delight to work with. She is a credit to the Wimbledon Branch!

Victor · 29 July 2019

★★★★★ 5/5

Google

Had a great experience with Kiera as my estate agent. She was Professional, Polite, and understood our needs and requirements to a tee. Her communication was always very quick, always felt in the loop. And I always felt like she was genuinely dedicated to helping us find the right property.

Dylan · 22 October 2025

★★★★★ 5/5

Google

I can highly recommend Natalie Blackburn. She has a rare talent to combine professional expertise with such a friendly demeanour that within minutes, I felt I had known her for years From our initial conversation, wshe was not only understanding, but anticipating my priorities and needs of my first home. She picked 3 perfect properties for viewing and explaind everything clearly demonstrating great expertise with a smile. Thank you Natalie!

Szilvia · 26 June 2024

★★★★★ 5/5

Google

A very smooth and positive interaction with agent Natalie (Wimbledon). We were lucky to have her good intuition and knowledge of the properties before each visit. We found her to be an exceptional agent who is worldly travelled, considerate, she was on time and very proactive in finding the right properties with a little guidance on our needs. Travel was also provided to the destinations typical of Foxton’s accommodation towards the buyer. A very worthy 5 stars.

PC · 24 January 2024

★★★★★ 5/5

Google

We had the pleasure of working with Wills Wyatt from Foxtons Wimbledon while searching for a property, and we couldn’t be happier with the experience. Wills was exceptionally professional, approachable, and genuinely invested in helping us …

Ricardo · 22 August 2025

★★★★★ 5/5

Google

My partner and I were trying to find a place and move to London for about two or three months before we came across Foxtons. There, we started speaking with Angelina Senk who made more progress in the search for our new home in a day than we have been able to do from afar in all this time. Moving to London is still a very difficult thing to do, especially if you're trying to attend viewings with last-minute notice and you live in Cornwall. After having gone through a lot of hardship and multiple agencies, Foxtons and more specifically, Angelina was the person who finally helped us secure a new home. During the entire process, she was very helpful, friendly and responsive. So if someone we know would be interested in moving to London, this is the place we will recommend.

Filip · 26 October 2023

★★★★★ 2/5

Google

Tenants beware! Very nice and friendly at the start but were unresponsive, unprofessional and threatening once the offer agreed/contract entered into. Landlady (who was lovely) was made to go through hoops to get our deposit repaid as they delayed it so much.

O · 8 August 2026

★★★★★ 5/5

Google

Imogen has been helping us find our new home and she has been beyond fantastic. Not only is she knowledgeable and professional, she is also compassionate and understanding. No ask is too big and despite us being constantly late to appointments she is waiting for us with a smile. Highly recommend Foxtons Wimbledon and if you are lucky enough to get Imogen - it will be a very pleasant experience.

Rebecca · 30 July 2020

★★★★★ 1/5

Google

Everything was ok until it got closer to our move out date. With the agency pushing our landlord to increase the rent from £1650 to £2300 we decided to move. Following that the lettings team really ruined our opinion on this agency and treated the peace of our home like it meant nothing. We had an unwell newborn and neither member of the team seemed to care… we would have multiple messages a day, 24 hour notice wasn’t respected, they couldn’t stick to a time slot (arrived late), and didn’t bother letting us know when viewings were cancelled were the fact I had to rearrange my routine to feed baby before they arrived. Due to this we asked to speak to someone because of the stress it was causing and the entire group of staff ignored my message and continued to just hound us about viewings. I took it into my own hands to email management and still waiting for acknowledgment over a week later. Disappointing. Be better?

Daniella · 9 July 2023

★★★★★ 1/5

Google

Our experience has been extremely disappointing and unacceptable, particularly with Zak. He was very responsive until we signed the contract and made the payment, but afterwards all of our calls, messages, and emails were ignored for weeks, even for simple matters. I would strongly advise against using them; their service is the worst I have ever experienced.

Onur · 23 March 2026

★★★★★ 1/5

Google

I was very disappointed with the level of customer service Foxton agency Wimbledon . The staff were not polite and did not make any effort to communicate in a respectful or professional manner. My concerns were dismissed, and I felt as though my questions were an inconvenience to them rather than an opportunity to help. Unfortunately, this experience has left me with a poor impression, and I would not recommend their services based on the lack of courtesy and care shown. We sent an offer for one of the properties Emma she did not come back to us even say your offer not accepted.

Peyman · 22 August 2025

★★★★★ 5/5

Google

Personal care and attention was given to finding a suitable property for my parents. Aaron made sure he understood my requirements and followed up my request. He went beyond what I expected and took my parents to view properties when I was unable to take them myself. Friendly but not imposing, he achieved the right balance. He even phoned months later to see whether we needed further assistance. Thank you.

F · 25 January 2020

★★★★★ 5/5

Google

Imogen has been helping us find our new home and she has been beyond fantastic. Not only is she knowledgeable and professional, she is also compassionate and understanding. No ask is too big and despite us being constantly late to appointments she is waiting for us with a smile. Highly recommend Foxtons Wimbledon and if you are lucky enough to get Imogen - it will be a very pleasant experience.

Rebecca · 19 November 2019

★★★★★ 5/5

Google

I had spoke with one agent (I dont remember his name) from Foxton Wimbledon office and he was very demanding that we compromise our choices in order to find something appropriate by our taste. I was a bit upset as I liked what they offer but he was very pushy we compromise rent or location. Did not want to show us what we asked for. Saying it was not convenient for us.. I hang up. After that I did an enquiry for one of the properties I liked and Martin ( Foxton Wimbledon office) was the one that follow up. He had very professional approach. Listen to our demands and manage to fulfil all of them for good value of property, location and budged. Our agent was Martin from Foxton Wimbledon. He was very understanding of what we were looking for. He had many options to offer based on what we asked. Always kept in touch and making sure everything goes smoothly. I highly recommend him. If your looking into properties I recommend you ask for him. Thank you!!

Mariela · 23 May 2024