Foxtons London reviews

★★★★★ 5/5

Google

Would like to highly recommend Jamal. As an agent in Foxtons, Jamal went above and beyond to help us secure properties in London on a very tight and short schedule. Jamal is a rare combination of highly professional and a great persona. Thank you Jamal for everything!

Dvir · 4 October 2019

★★★★★ 4/5

Google

Jamal at Camden is very proactive and efficient. Some room for improvement on the back-end, with potential for the various teams to coordinate better amongst themselves (we had some confusion around booking of a couple of services). But this was not a show-stopper and overall I'd recommend their service.

Alex · 30 November 2023

★★★★★ 5/5

Google

My move that Foxtons assisted in has completely changed my life. They were completely professional, efficient and personable throughout the entire process. Oliver Venn helped to negotiate an excellent selling price that exceeded my expectation through his talent and diligence. Chuck Madekwe went above and beyond calling out of hours in his own time to keep me posted. These two gentleman helped me get an offer in the space of 3 weeks. I cannot thank you enough. Farah

Farah · 29 July 2019

★★★★★ 5/5

Google

A big thank you to Jamal from me and my flatmates for helping us finding the right property. We had a good time with him while viewing the various flats he proposed us. He's very professional and hard working, counldn't recommend anyone better for the job!

Adam · 29 July 2019

★★★★★ 1/5

Google

Hot water tap leaking in tavistock court since last year and never repaired, only inspected once. Asked for updates by email manytimes but no help. It has deteriorated and now it's almost an unstoppable running tap. Yesterday it caused shut down to hot water supply and I have no hot water in the whole flat. 24hrs have passed and they still dont know when it will be fixed. It's written in law that tenants should be provided hot water and the repair. It's unbeliveable.

Henry · 29 July 2022

★★★★★ 5/5

Google

I moved to London and was very unfamiliar with the rental market in London. I fully expected the search to take up several of my weekends and evenings but Jamal found the perfect flat that ticked all my boxes on the very first trip. He was very accommodating and went through the trouble of finding more listings while we were visiting flats. He managed to get me the first viewing on the flat I ended up leasing which had only been on the market 3 hours! Update: I looked for flats again with Jamal just a month ago and it was as smooth and seamless as the previous time!

Casey · 29 July 2022

★★★★★ 5/5

Google

Jamal was fantastic to work with. He truly went above and beyond to help me rent out the perfect flat as quickly as was humanly possible. He was extremely understanding when I was delayed for viewings, helped me throughout the entire application process, and was extremely prompt in responding to me whenever I had a question. I would recommend working with him to anyone!

Chloe · 29 July 2022

★★★★★ 5/5

Google

Positive and easy experience purchasing our flat with Landry. He was very friendly and proactive during our search as well as guiding us smoothly through the purchase. Would recommend working with him!

Aishen · 13 March 2026

★★★★★ 1/5

Google

Do not move in to properties from Foxtons. I have been living in a mould infested flat for a year, which sent me to the hospital and an independent mould company confirmed the flat was unsafe to live in because it wasn’t properly damp proofed, and they did nothing. When I decided to move out because of the mould, they immediately started viewings of the flat and are now moving someone in when the landlord has no plans to carry out the 2 months of repairs necessary to make it not a health hazard. Beyond that, though, Foxtons has contacted me to schedule viewings of my flat several times when I explicitly told them not to, and when trying to find a flat with them, they offered ones that did not meet any of my criteria and were not on the market. Overall, I strongly recommend not using Foxtons.

G · 23 September 2024

★★★★★ 4/5

Google

Foxtons overrated the price of my house and got that way the job of selling my house beating other estate agents who had a more realistic estimate of the price of my house. In the end it got me just the sum the others had suggested and no more. So I wasted a bit of my time, and their commission was a bit higher too. But at least I could not think later, that I could have probably got more money for my house. And they did work hard to sell it. There was somebody looking at it every day. I would particularly praise Michael Hall with whom it was a pleasure to work, a really tactful gentleman always coming when he said he was coming, which is rare in Britain. He warned you in time about his and the client's coming, a really reliable and very nice young man. I had less to do with the others but they were perfectly o.k. too. I have nothing but good to say about the staff of Foxtons and the stressful experience of selling your house was made as agreeable as possible.

Eeva · 30 July 2016

★★★★★ 5/5

Google

Jamal was fantastic. He went the extra mile to ensure that we were able to rent the property that we wanted and helped us with all relevant documentation. Jamal responded very quickly to our emails and questions and therefore the process went very smoothly.

Jennifer · 4 September 2019

★★★★★ 5/5

Google

Jamal is not only professional but very informative and erased lot of my fears snd anxiety with renting a property short term. He is very knowledgeable and realistic about what you need to bring into the property and puts your mind at ea when you need it the most. Thank you

Jan · 12 August 2023

★★★★★ 5/5

Google

Mike Horton at the Camden Branch was brilliant. He was incredibly helpful and understood requirements then arranged viewings for the apartments that met those requirements. Will certainly be going back to him when I start looking again. A pleasure to liaise with him.

Baljinder · 7 January 2020

★★★★★ 5/5

Google

Visar Bytyqi made the buying process very smooth and stress free, guided me through step by step, always communicating efficiently and trying his best to manage a particular issue that came up. I hope he stays in the field. Thanks Vis!

Eleftheria · 29 July 2020

★★★★★ 2/5

Google

We rented a short let for 3 months. The renting process was smooth and the paperwork and payment is handled through the website. Since it was a short let the rent for the whole period plus 4 weeks of deposit has to be made before we could move in. When we got to the apartment it was like moving in to someones home There were no empty closets and the owners stuff were everywhere. Good thing we brought our own towels and linens since we couldn't find anything clean (or it might have been clean but thrown into the closet with dirty cloths and whatnot). The pillows were discoloured and stinking so we had to purchase our own. Also we couldn't get the grease and make up off the towels so we need to buy or own of those too. In the kitchen dirty kitchenware were mixed with somewhat clean in the cupboards and old food was left in the freezer and on the counters. Also mixed in were tools, spare parts for plumbing, spackling paste etc. It took us a weekend to clean the apartment and get things organised. We thought it must have been some kind of mistake and that Foxton by no way could have inspected the property before we moved in, but our agent confirmed that she herself had inspected the flat before we moved in and that everything was in order. So now we know what Foxton mean by "Bring your suitcase and we'll provide the rest."

Johan · 31 July 2013

★★★★★ 5/5

Google

My boyfriend and I were looking for a place to buy in the area and we registered with a million agents and soon got sick of them sending us things that weren't relevant, or out of budget etc. Vis however listened to what we said and was really helpful! He wasn't pushy, and he had loads of local knowledge - highly recommend Vis, just a shame he supports Arsenal, but aside from that, great guy!

Kate · 29 July 2019

★★★★★ 4/5

Google

Me and my partner recently rented an apartment and the process was done smoothly and quick. Jamal and Al explained us the steps to follow and took care of everything regarding documentation. I will only suggest improving the time of response and communication. Renting it’s a big decision and feeling accompanied by agents is always reassuring.

Consummatum · 14 March 2024

★★★★★ 5/5

Google

Jamal was great, he delivered in, super quick time, with an Excellent tenant, at the full asking price and the terms requested. Can’t recommend him enough, very happy Landlord

Harry · 23 September 2024

★★★★★ 5/5

Google

Dealt with Oliver Venn, in the fairly difficult circumstances of purchasing a flat which was due to exchange and complete shortly before lockdown. Supremely professional, as well as being a hard-nut for his client, the vendor. Really, really impressed with him, including opening up early for me to come and collect the keys. I would definitely be happy to use if I ever came to sell. A real credit to Foxtons.

Damien · 1 July 2020

★★★★★ 5/5

Google

We had a quite complicated search (pets allowed, catchment area of an outstanding school, walking distance to Euston and Kings Cross) and we made it thanks to Jamal from Foxtons Camden. He showed us more properties than other agencies altogether and he was very positive, patient and resourceful. On the other hand, I must admit we were a bit confused to receive that many calls from different Foxtons agents in the first instance!

Tin · 29 July 2019

★★★★★ 5/5

Google

I would highly recommend working with Jamal Hussain, who is an agent at Foxtons Camden. He delivered exceptional results. Despite having only been formally instructed for one day, he brought in two tenant offers at the asking price. This happened even before my property was listed on the Foxtons website. He is very responsive and a pleasure to work with.

Henry · 31 October 2023

★★★★★ 5/5

Google

Mike has been extremely helpful in my flat hunting. I was searching for a flat over Easter and I absolutely loved the one he recommended to me. It was a shame that due to my own issue I couldn't take the flat at the end. Still he is by certain the best letting agent I have ever worked with in London and I would highly recommend him to anyone hunting for flats.

Valerie · 29 July 2019

★★★★★ 1/5

Google

Very awful experience. The agent was late for over 20 mins and extremely unprofessional. After went back to the office, we were asked to wait there for almost 2 hrs… and they didn’t even ask us if we need water or something until we need to leave. They always pushed us to offer higher price, it just made us feel very terrible and annoying. And nobody cared about us while we sitting there waiting for them “ contacting the landlord”. We were too hungry to keep waiting cause it was NOON, we’ve waited from around 12:30 to 2:30. In the end, they said they couldn’t get contact with the landlord and told us that we could have our lunch first and they would contact us if they got any information from the landlord.

Pinky · 10 September 2021

★★★★★ 5/5

Google

We have a satisfactory long term tenancy contract being managed by Foxtons Camden Town. Jamal Hussain is now personally involved with our property and thanks to his effective and professional approach we are very happy to continue with our tenancy contract with them.

Kamal · 31 October 2023